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Senator Inn & Spa

3.0 star property
Hotel in Augusta with full-service spa and health club

Photo gallery for Senator Inn & Spa

Indoor pool, seasonal outdoor pool, pool loungers
Terrace/patio
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
Congressional Room with 1 King Bed
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Pet-friendly
The current price is NZ$253
includes taxes & fees
4 Apr - 5 Apr

Explore the area

Map
284 Western Ave, Augusta, ME, 04330
  • Maine State House
    ‪5 min drive‬
  • Old Fort Western
    ‪5 min drive‬
  • Augusta Civic Center
    ‪6 min drive‬
  • Augusta, ME (AUG-Augusta State)
    ‪17 min walk‬

Room options

View all photos for Spa Suite with 1 King Bed, Accessible

Spa Suite with 1 King Bed, Accessible | Accessible bathroom

Spa Suite with 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Fan
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 King Bed

Economy Room, 1 King Bed

Economy Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room with 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Presidential Room with 2 Queen Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Room with 1 King Bed

Presidential Room with 1 King Bed

Presidential Room with 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 Queen Bed

Economy Room, 1 Queen Bed

Economy Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Presidential Room with 2 Queen Beds Pet-Friendly

Presidential Room with 2 Queen Beds Pet-Friendly

Presidential Room with 2 Queen Beds Pet-Friendly

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Room with 1 King Bed

Presidential Room with 1 King Bed

Presidential Room with 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Room with 1 King Bed Pet-Friendly

Presidential Room with 1 King Bed Pet-Friendly

Presidential Room with 1 King Bed Pet-Friendly

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Spa Suite Single King with Balcony

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Spa Suite Single King with Balcony

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Fan
  • Sleeps 2
  • 1 King Bed

View all photos for Spa Suite with 1 King Bed

Spa Suite with 1 King Bed

Spa Suite with 1 King Bed

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Congressional Room with 2 Queen Beds

Congressional Room with 2 Queen Beds

Congressional Room with 2 Queen Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Spa Suite with 2 Queen Beds

Spa Suite with 2 Queen Beds

Spa Suite with 2 Queen Beds

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fireside King Cabin Pet-Friendly

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Fireside King Cabin Pet-Friendly

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room with 2 Queen Beds

Presidential Room with 2 Queen Beds

Presidential Room with 2 Queen Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Congressional Room with 1 King Bed

Congressional Room with 1 King Bed

Congressional Room with 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Maine Evergreen Hotel, Ascend Hotel Collection

Augusta
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,010 reviews
The price is NZ$262
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About the area

Augusta

At Senator Inn & Spa you'll be within a 10-minute walk of Turnpike Mall and 2.2 km (1.3 mi) from Kennebec Ice Arena. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages, aromatherapy and mani/pedis along with access to the sauna and hot tub. The restaurant, Cloud 9 restaurant, is open for breakfast. Enjoy the gym, Turkish bath/hammam, Hot tub and sauna. 3 meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a seasonal outdoor swimming pool and coffee/tea in a common area. Full breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon. There's also the convenience of free self parking. .Places within a 30-minute walk of this 3-property class Augusta hotel include Capitol Park and Blaine House.

What's nearby

  • Kennebec River Rail Trail - 5 min drive - 2.9 km
  • Maine State House - 5 min drive - 2.6 km
  • Old Fort Western - 5 min drive - 3.5 km
  • Augusta Civic Center - 6 min drive - 6.6 km
  • University of Maine at Augusta - 8 min drive - 8.2 km

Getting around

  • Augusta, ME (AUG-Augusta State) - 2 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Burger King - ‬12 min walk
  • ‪Taco Bell - ‬5 min walk
  • ‪Applebee's Grill + Bar - ‬14 min walk
  • ‪Texas Roadhouse - ‬11 min walk

About this property

Senator Inn & Spa

Hotel in Augusta with full-service spa and health club
Senator Inn & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. Business amenities include a 24-hour business centre and 3 meeting rooms.

A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, a hot tub, and a sauna are also featured at the business-friendly Senator Inn & Spa. Free self parking is available.

This 3-star Augusta hotel is smoke free.

  • 124 guestrooms or units
  • 2 levels
  • 3 buildings
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Dining venue
Senator Inn & Spa offers 124 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, Spanish

Similar properties

Exterior

Maine Evergreen Hotel, Ascend Hotel Collection

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,010 reviews
The price is NZ$262
includes taxes & fees
6 Apr - 7 Apr
Maine Evergreen Hotel, Ascend Hotel Collection

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 5 to 25 for adults and USD 6 to 10 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cloud 9 restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (76 centimetre high)
  • Handrails in hallways (76 centimetre high)
  • Handrails in stairways (76 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Portable shower seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5.00 to 25.00 for adults and USD 6.00 to 10.00 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Senator Augusta
Senator Inn
Senator Inn Augusta
Senator Inn & Spa Hotel
Senator Hotel Augusta
Senator Inn & Spa Augusta, Maine
Senator Inn And Spa
Senator Inn & Spa Augusta
Senator Inn & Spa Hotel Augusta

Frequently asked questions

What is the cancellation policy at Senator Inn & Spa?

Senator Inn & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Senator Inn & Spa?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Senator Inn & Spa on 4 Apr 2025 start from NZ$252.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Senator Inn & Spa?

Yep, Senator Inn & Spa has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Senator Inn & Spa?

The closest beach to Senator Inn & Spa is Town Beach (14.4 km).

Is there a spa on site at Senator Inn & Spa?

Yep, there is an onsite spa at Senator Inn & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Senator Inn & Spa have a pool?

Yep, and guests love it! Senator Inn & Spa has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 9:00 PM (Seasonal outdoor pool open from May to October).

What luxury perks are available at Senator Inn & Spa?

Senator Inn & Spa features a full-service spa, a health club and an indoor pool.

Is Senator Inn & Spa family-friendly?

You bet! With amenities such as children's meals and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Senator Inn & Spa is a hit with families.

Does Senator Inn & Spa serve breakfast?

Sure does, full breakfast is offered on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.

Is there a free airport shuttle available at Senator Inn & Spa?

No, Senator Inn & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Senator Inn & Spa?

Yep, you can grab a meal at Senator Inn & Spa's onsite restaurant.

What time are check-in & check-out at Senator Inn & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Senator Inn & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 395 out of 1011 reviews
Rating 8 - Good. 277 out of 1011 reviews
Rating 6 - Okay. 167 out of 1011 reviews
Rating 4 - Poor. 105 out of 1011 reviews
Rating 2 - Terrible. 67 out of 1011 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Spa”?! 🙄
This place is very old and has not been maintained at all. It’s also very dirty—dust caked the fixtures and lights; black blotches that appeared to be mold was in the corners and ceiling of the bathroom and shower. The shower head only partially functioned and both the hot tub and sauna were closed for 3 days without notice or offer of a refund for the resort fee. Outside of the physical property, the front desk staff was unpleasant and not helpful. The folks in the front desk at the “spa” were very rude and required us to give both the pool pass card and our wallets or we couldn’t have towels and keys for a locker. Overall, I would highly recommend staying at any other hotel in Augusta Maine before the Senator Inn & “Spa”.
Stayed 2 nights in Dec 2024

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Holly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent including the restaurant staff and food! Loved the spa area. Rooms were ckean and comfortable but a bit drab. We will definitely stay again and tell our friends!
Stayed 1 night in Dec 2024

6/10 Okay

Abdelati

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Bonjour, le prix affiché sur Expedia en dollar canadien, mais ce qui a été pris sur ma carte bancaire est en dollar américain, plus cher que la normale, merci d'ajuster le prix plus un 100 $ US crédité aussi je ne sais pas pourquoi !!! Merci
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandra, Kensington

Stayed 1 night in Dec 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
🌞Thanks for the shelter
Stayed 2 nights in Dec 2024

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was very painless. The front desk was very quick to bring us a roll-away bed for the 5th person in our party. We chose not to stay for the breakfast, but for no specific reason. The pool was lovely, and we would certainly come back again in the future.
Stayed 1 night in Dec 2024

10/10 Excellent

Codie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a free room upgrade which was an unexpected surprise! We stayed for our sons fourth birthday and had a wonderful stay! Our room had a fire place in it which was beautiful to sit near with the kids when we woke up to it snowing this morning! And it had a jacuzzi tub in the bathroom with a tv in the bathroom as well! It was nice for my spouse and I to take a bubble bath together and watch a movie and relax together!
Stayed 1 night in Dec 2024

10/10 Excellent

August

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice stay, the rooms decor was a bit dated, but it was clean and comfortable. My only problem was the room was very warm, I prefer to sleep at a cooler temp.
Stayed 1 night in Dec 2024

6/10 Okay

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort
Won’t go mack
The room was big the tube was great but the tv in the bathroom was not Loud enough the tables were all bet up and the fire place only worked from 20 minutes I was very disappointed in the amount we spent on the room for how it was keep I will not be going back there for that price ever again restaurant was closed and I had to put another security deposit down when I got there that I was not ever told about witch set me off at the front door
Stayed 1 night in Nov 2024

4/10 Poor

Bobbie

Travelled with family
Room was filthy, carpet and chair stains, did not want to take a shower in a dirty shower…disgusting. Remote did not work. The carpet stains were unacceptable
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing - don’t bring your family here
This place is severely outdated. What’s worse is they don’t care about their guests. They made my sister with special needs buy a pool pass when we were guests of the hotel. They never refunded us for the extra $25 charge.
Stayed 1 night in Nov 2024

10/10 Excellent

Cheryl

Stayed 1 night in Oct 2024

10/10 Excellent

Kathryn

Stayed 3 nights in Oct 2024

8/10 Good

Megan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Liked: Amenities, property conditions & facilities
Jessica at the front desk was so welcoming, accommodating and delightful! She exemplified excellence in customer service and is friendly and helpful 😀
Stayed 1 night in Nov 2024

4/10 Poor

Tracey

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not impressed
I did not get the room I had booked. Their only solution was for me to add a cot in my room. The room I booked had a couch. The cot was too short and the mattress was horrible. The air/heater always blew air even when off and it was absolutely disgusting and needed to be cleaned. The fire alarm went off at 4:45 a.m. and there seemed to be no communication as to what we should do or if we could go back to our room. The front desk could have been more pleasant. I know it was a crazy time but there was no apologiesfor anything. This was not my first time staying there but will probably be my last.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Nov 2024

10/10 Excellent

susan

Stayed 1 night in Jul 2024