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Mount Royal Hotel

3.0 star property
Mountain ski retreat with 2 hot tubs and restaurant

Photo gallery for Mount Royal Hotel

Outdoor spa tub
Centennial Room (2 Queen)
Outdoor spa tub
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
The current price is NZ$209
includes taxes & fees
21 Apr - 22 Apr

Explore the area

Map
138 Banff Avenue, Banff, AB, T1L 1A7
  • Banff Lake Louise Tourism Bureau
    ‪4 min walk‬
  • Banff National Park Information Centre
    ‪4 min walk‬
  • Banff Centre for Arts and Creativity
    ‪13 min walk‬

Room options

View all photos for Centennial Room (1 King)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (1 King)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
Eco-friendly toiletries
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Centennial Room (2 Queen)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (2 Queen)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Hairdryer
Bathrobes
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Heritage)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room (Heritage)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room Selected at Check In

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room Selected at Check In

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

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About the area

Banff

Mount Royal Hotel places you in the centre of Banff, within a short 5-minute stroll of popular places like Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. Highlights at this ski hotel include 2 hot tubs, a restaurant and a bar/lounge. .The restaurant, Brazen, serves American cuisine and is open for brunch, lunch and dinner. The Cascade Lounge is the hotel's own bar. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 7:00 AM and 1:00 PM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3-property class Downtown District hotel include Banff Centre for Arts and Creativity and Upper Hot Springs.

What's nearby

  • Banff Lake Louise Tourism Bureau - 4 min walk - 0.4 km
  • Banff National Park Information Centre - 4 min walk - 0.4 km
  • Banff Centre for Arts and Creativity - 13 min walk - 1.1 km
  • Tunnel Mountain - 4 min drive - 1.9 km
  • Fairmont Banff Springs Bowling Centre - 4 min drive - 1.9 km

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Evelyn's Coffee Bar - ‬1 min walk
  • ‪Banff Ave Brewing Co - ‬2 min walk
  • ‪BeaverTails - ‬1 min walk
  • ‪Park Distillery - ‬2 min walk

About this property

Mount Royal Hotel

Mountain ski retreat with 2 hot tubs and restaurant
Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 3 levels
  • Built in 1908
  • Terrace on the roof
  • Ski equipment storage
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mount Royal Hotel offers 133 accommodations with a safe and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered parking on site (CAD 10 per night)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 22 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brazen
  • The Cascade Lounge

Things to do

  • 2 hot tubs
  • Bicycle storage
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 22 for adults and CAD 10 to 10 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self-parking fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Frequently asked questions

What is the cancellation policy at Mount Royal Hotel?

Mount Royal Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mount Royal Hotel?

As of 16 Apr 2025, prices found for a 1-night stay for 2 adults at Mount Royal Hotel on 21 Apr 2025 start from NZ$207.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mount Royal Hotel?

Yep, Mount Royal Hotel has an uncovered self car park for CAD 10 per night. Onsite parking is limited.

Is Mount Royal Hotel family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mount Royal Hotel is a hit with families.

Does Mount Royal Hotel serve breakfast?

Sure does, cooked-to-order breakfast is on offer daily from 7:00 AM to 1:00 PM.

Is there a free airport shuttle available at Mount Royal Hotel?

No, but there's an airport shuttle that runs from 9:00 AM - 10:00 PM at scheduled times for a fee.

Is there a bar or restaurant at Mount Royal Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mount Royal Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Mount Royal Hotel?

No, only service animals are allowed.

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 855 out of 1328 reviews
Rating 8 - Good. 313 out of 1328 reviews
Rating 6 - Okay. 104 out of 1328 reviews
Rating 4 - Poor. 33 out of 1328 reviews
Rating 2 - Terrible. 23 out of 1328 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have been nice to not hear everything outside through the window but otherwise a perfect stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Noorihan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ideal location to transportation, dining, shopping and etc etc. The room is clean and well equipped with ear plugs and noise blocker to help those who particularly want total quietness while a sleep. We really enjoy this room with the view of the main road and cute shops.
Stayed 1 night in Jan 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Argenis

Liked: Staff & service, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Stayed 1 night in Jan 2025

10/10 Excellent

adelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb staff and overall awesome experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to the town. Staff were excellent.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jazmin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience I would recommend staying here for a weekend get away
Stayed 1 night in Nov 2024

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location of this Hotel. Staff are amazing. Its clean and so central to pretty much everything. Parking was $5/ day. Beds super comfy. Will definitely be staying there again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Karly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Braden

Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in the perfect location for shops and restaurants, it even offers free public transport tickets!
Stayed 2 nights in Dec 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Dec 2024

8/10 Good

Jaret

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in Nov 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, great location, great price. Will stay again
Stayed 2 nights in Nov 2024

10/10 Excellent

C Spencer

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Mellissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was limited but otherwise a really lovely start.
Stayed 1 night in Dec 2024

10/10 Excellent

Caitlin

Stayed 2 nights in Nov 2024

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 5 nights in Dec 2024

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Stayed 1 night in Dec 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good, restaurant was great, car parking is first come first serve and not guaranteed.
Stayed 5 nights in Dec 2024

10/10 Excellent

juliana

Stayed 1 night in Dec 2024

8/10 Good

Charles

Location is perfect
Stayed 7 nights in Dec 2024

4/10 Poor

Jianfeng

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall, my experience at this hotel was decent, but there are areas for improvement. The sink in my room was broken, and during my extended stay, the housekeeping did not use a vacuum cleaner, which felt insufficient. Noise from the street-facing side of the hotel made it difficult to sleep at night, highlighting the need for better soundproofing. On the positive side, the staff were very friendly, the location in downtown Banff is convenient with a pleasant surrounding environment, and the attached restaurant offered excellent dining. While my request for a late check-out was declined, it was understandable. This hotel has its strengths but could benefit from more attention to detail to enhance the guest experience.
Stayed 7 nights in Dec 2024