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Mercure Melbourne Albert Park

4.0 star property
Lakefront hotel with fitness centre and sauna

Photo gallery for Mercure Melbourne Albert Park

Exterior
Miscellaneous
Lobby
In-room safe, desk, laptop workspace, blackout curtains
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
The current price is NZ$164
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
65 Queens Road, Melbourne, VIC, 3004
  • St Kilda Road
    ‪5 min walk‬
  • Crown Casino
    ‪5 min drive‬
  • Melbourne Cricket Ground
    ‪5 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪29 min drive‬

Room options

View all photos for Superior Suite, 1 Bedroom, Lake View

Superior Suite, 1 Bedroom, Lake View

Superior Suite, 1 Bedroom, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Sofa bed - twin
  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - twin
Blackout curtains
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Lake View

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - twin
Blackout curtains
Eco-friendly toiletries
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - twin
Blackout curtains
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Privilege, Room, 1 King Bed, Lake View

In-room safe, desk, laptop workspace, blackout curtains

Privilege, Room, 1 King Bed, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds (Premium)

Family Room, Multiple Beds (Premium)

Family Room, Multiple Beds (Premium)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Sofa bed - twin
  • 63 sq m
  • Sleeps 2
  • 1 Double Bed

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Property entrance

Sofitel Melbourne On Collins

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4.5 out of 5, Wonderful, 1,000 reviews
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About the area

Melbourne

At Mercure Melbourne Albert Park you'll be within just a 10-minute stroll of Albert Park Lake and St Kilda Road. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The fine-dining restaurant, Windows Restaurant, serves local cuisine and is open for breakfast and dinner. Atrium bar & lounge is the hotel's own cocktail bar, serving drinks along with dinner. Enjoy the indoor swimming pool, gym, sauna and pool loungers. Meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site. .Places within a 30-minute walk of this 4-property class Melbourne Central Business District hotel include Chapel Street and St Kilda Beach.

What's nearby

  • Albert Park Lake - 2 min walk - 0.2 km
  • St Kilda Road - 5 min walk - 0.5 km
  • Crown Casino - 5 min drive - 4.2 km
  • Melbourne Cricket Ground - 5 min drive - 4.4 km
  • St Kilda Beach - 8 min drive - 3.3 km

Getting around

  • Southern Cross Station - 11 min drive
  • Prahran Station - 17 min walk
  • Melbourne Airport (MEL) - 29 min drive

Restaurants

  • ‪The Bean Hub - ‬6 min walk
  • ‪Ormond Collective - ‬6 min walk
  • ‪580 Bench - ‬5 min walk
  • ‪Nando's - ‬10 min walk
  • ‪Cafe La Colline - ‬10 min walk

About this property

Mercure Melbourne Albert Park

Lakefront hotel with fitness centre and sauna
Mercure Melbourne Albert Park offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Melbourne Albert Park. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

  • 209 guestrooms or units
  • 5 levels
  • 2 buildings
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Melbourne Albert Park offers 209 accommodations with a safe and coffee/tea makers. 40-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Spanish, Swedish

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Lobby

View Melbourne

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  • Restaurant
  • Air conditioning
  • Breakfast available
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Free in-room WiFi is limited to 24 hours per day (3-device limit)
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free for up to 24 hours per day (3-device limit)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 25 per day)
  • Secured, covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 38 for adults and AUD 38 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Atrium bar & lounge
  • Espresso Bar
  • Windows Restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (210 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Restaurant
The following facilities are closed on Sunday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 38 for adults and from AUD 38 for children
  • Covered self-parking fee: AUD 25 per day
  • Valet parking fee: AUD 45 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi is limited to 24 hours per day (3-device limit). WiFi in public areas is also free for up to 24 hours per day (3-device limit).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Albert
Mercure Albert Hotel
Mercure Albert Hotel Melbourne Park
Mercure Melbourne Albert Park
Mercure Melbourne Park
Mercure Melbourne Albert Park Hotel
Mercure Albert Park Hotel
Mercure Albert Park
Mercure Melbourne Albert Park Hotel
Mercure Melbourne Albert Park Melbourne
Mercure Melbourne Albert Park Hotel Melbourne

Frequently asked questions

What is the cancellation policy at Mercure Melbourne Albert Park?

Mercure Melbourne Albert Park offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Melbourne Albert Park?

As of 25 Mar 2025, prices found for a 1-night stay for 2 adults at Mercure Melbourne Albert Park on 30 Mar 2025 start from NZ$163.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Melbourne Albert Park?

Yep, Mercure Melbourne Albert Park has a secured covered self car park for AUD 25 per day. Onsite parking is limited.

Are there any beaches close to Mercure Melbourne Albert Park?

The closest beach to Mercure Melbourne Albert Park is St Kilda Beach (2.2 km).

Does Mercure Melbourne Albert Park have a pool?

Mercure Melbourne Albert Park has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 10:00 PM.

Is Mercure Melbourne Albert Park family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Mercure Melbourne Albert Park is a hit with families.

Does Mercure Melbourne Albert Park serve breakfast?

You bet, cooked-to-order breakfast is offered weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Mercure Melbourne Albert Park?

No, Mercure Melbourne Albert Park does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Melbourne Albert Park?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone? The dining venue is closed on Monday, Tuesday, Wednesday, Thursday and Friday.

What time are check-in & check-out at Mercure Melbourne Albert Park?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Mercure Melbourne Albert Park?

No, only service animals are allowed.

Is there a golf course on site at Mercure Melbourne Albert Park?

There is a golf course next to Mercure Melbourne Albert Park.

Mercure Melbourne Albert Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 348 out of 1002 reviews
Rating 8 - Good. 330 out of 1002 reviews
Rating 6 - Okay. 172 out of 1002 reviews
Rating 4 - Poor. 103 out of 1002 reviews
Rating 2 - Terrible. 49 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Kent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We checked if we had to book parking over the phone, got told no need, ask for price, got told free for hotel guests. After making our booking, the next day we rec6an email, saying parking was $25 per night, so I phoned the hotel again, yes that is correct, so whenI said I called the other day and was told it was free, apparently they have new staff and I was given incorrect information. Then I prebooked in to save time lining up to book in, only to be told once we arrived and waited 15 minutes to get served, that this hotel does not accept prebookings, seriously why waste my time, the experience left a bad taste in my mouth and Pullman is off my list of places I will stay in the future, horrible customer service all round.
Stayed 2 nights in Mar 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It as located convenient to my work whilst i was in Melbourne The staff were friendly and the room was veey nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Patryk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with excellent service.
Stayed 1 night in Mar 2025

8/10 Good

Bianca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved friendly staff and service, very accomodating for a young family..,
Stayed 3 nights in Mar 2025

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Feb 2025

8/10 Good

Alexandra

Liked: Staff & service
The staff overall were lovely. Damir at Reception was particularly friendly and helpful. It was annoying to have an evacuation at midnight on my first night there, but very unprofessional of the hotel that there were no staff visible at all during the evacuation. So saying, I will return if needs be.
Stayed 3 nights in Jan 2025

10/10 Excellent

Trevor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and bed. Excellent meal via room service. Very helpful staff.
Stayed 1 night in Feb 2025

6/10 Okay

Bayden

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only criticism I would have is that the bathroom could do south an update. Otherwise excellent otherwise
Stayed 1 night in Jan 2025

6/10 Okay

Catherine

Liked: Staff & service
Disliked: Amenities
Nice staff Limited amenities in room
Stayed 1 night in Dec 2024

6/10 Okay

Jonathan

Disliked: Property conditions & facilities
Dirty spoons in the restaurant. Whole place looks tired. Quiet, with easy tram access.
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Stayed 2 nights in Nov 2024

10/10 Excellent

john

Stayed 1 night in Nov 2024

10/10 Excellent

Nick

Stayed 3 nights in Nov 2024

10/10 Excellent

sandra

Stayed 2 nights in Nov 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Jeffrey

Business traveller
Disliked: Cleanliness, staff & service
Pullman? Not really!
Housekeeping was sloppy. All coffee in the room was decaf even when I asked for regular. The room wasn’t cleaned unless I asked and then it was poorly done. The restaurant service was sloppy and the food cold. Bartender in the day didn’t know what drinks were nor was she able to differentiate between scotch or bourbon or Irish whiskey.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, rooms not quite as modern but clean and adequate. Staff were super helpful and friendly. If you are looking for a clean and comfortable stay at a great price this will suit
Stayed 3 nights in Nov 2024

10/10 Excellent

Krystel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Laura

Stayed 3 nights in Nov 2024

8/10 Good

Davina

Business traveller, Travelled with partner
Liked: Staff & service
Booked premier room expecting it to be upmarket but decor / finish was dated needing refresh. Shower had good pressure. Only 2 pillows on. Bed with two staying and only one spare in closet with no pillowslip. Stayed several nights and room was never cleaned - had to ask for clean towels.
Stayed 3 nights in Nov 2024

4/10 Poor

astrid

Stayed 2 nights in Nov 2024

8/10 Good

Heidi

Stayed 2 nights in Nov 2024

10/10 Excellent

Dante

Business traveller
Liked: Cleanliness, staff & service, amenities
The suite was lovely, spacious and well equipped. I chose this hotel for their fitness centre, and it is probably the best hotel gym I've ever seen. Room service was great, though the menu is very slim on options considering the price point being quite high. Overall, a great stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious and excellent staff
Stayed 3 nights in Nov 2024