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Eastin Grand Hotel Sathorn Bangkok

5.0 star property
Luxury Bangkok hotel in Sathon with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eastin Grand Hotel Sathorn Bangkok

Outdoor pool, pool umbrellas, pool loungers
Executive Suite with Lounge Access | Living area
Outdoor pool, pool umbrellas, pool loungers
Premium Executive Deluxe with Lounge Access | View from room
Point of interest

Reviews

9.6 out of 10

Exceptional

Guests liked:

Clean rooms, friendly staff, property condition

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Air conditioning
    Air conditioning
The price is NZ$231
includes taxes & fees
3 Dec - 4 Dec

Explore the area

Map
33/1 South Sathorn Road Yannawa, Sathorn, Bangkok, Bangkok, 10120
  • King Power MahaNakhon
    17 min walk
  • Thaniya Plaza
    3 min drive
  • Chulalongkorn University
    4 min drive
  • Bangkok (BKK-Suvarnabhumi Intl.)
    43 min drive

Room options

View all photos for Executive Superior Sky with Lounge Access

Premium bedding, minibar, in-room safe, individually decorated

Executive Superior Sky with Lounge Access

Highlights

Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Sky Mahanakhon Room

Superior Sky Mahanakhon Room

Superior Sky Mahanakhon Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Sky

Superior Sky

Superior Sky

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Grand Executive Deluxe with Lounge Access

Grand Executive Deluxe with Lounge Access | View from room

Grand Executive Deluxe with Lounge Access

Highlights

Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Superior Sky Mahanakhon with Lounge Access

Executive Superior Sky Mahanakhon with Lounge Access | View from room

Executive Superior Sky Mahanakhon with Lounge Access

Highlights

Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Mahanakhon Room

Superior Mahanakhon Room

Superior Mahanakhon Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Sky Room

Premier Sky Room

Premier Sky Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Sky Mahanakhon Room

Premier Sky Mahanakhon Room | View from room

Premier Sky Mahanakhon Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Deluxe with Lounge Access

Executive Deluxe with Lounge Access | Bathroom

Executive Deluxe with Lounge Access

Highlights

Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 42.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Sky Triple Room

Superior Sky Triple Room

Superior Sky Triple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Premium bedding
Hairdryer
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 3 Single Beds

View all photos for Executive Suite with Lounge Access

Executive Suite with Lounge Access

Executive Suite with Lounge Access

Highlights

Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Executive Deluxe with Lounge Access

Premium Executive Deluxe with Lounge Access | View from room

Premium Executive Deluxe with Lounge Access

Highlights

Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Deluxe Room With Lounge Access

Premium bedding, minibar, in-room safe, individually decorated

Executive Deluxe Room With Lounge Access

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Sky Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Sky Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Superior Sky Room With Lounge Access

Lobby

Executive Superior Sky Room With Lounge Access

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Sky Mahanakhon Room

Premium bedding, minibar, in-room safe, individually decorated

Premier Sky Mahanakhon Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite With Lounge Access

Premium bedding, minibar, in-room safe, individually decorated

Executive Suite With Lounge Access

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Superior Sky Mahanakhon With Lounge Access

Premium bedding, minibar, in-room safe, individually decorated

Executive Superior Sky Mahanakhon With Lounge Access

  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Executive Deluxe With Lounge Access

Premium bedding, minibar, in-room safe, individually decorated

Grand Executive Deluxe With Lounge Access

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Executive Deluxe With Lounge Access

Premium bedding, minibar, in-room safe, individually decorated

Premium Executive Deluxe With Lounge Access

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Mahanakhon Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Mahanakhon Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Sky Mahanakhon Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Sky Mahanakhon Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Sky Triple Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Sky Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Premier Sky Room

Premium bedding, minibar, in-room safe, individually decorated

Premier Sky Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Bangkok

A luxury stay in the heart of Bangkok awaits you at Eastin Grand Hotel Sathorn Bangkok. You'll be 1.3 km (0.8 mi) from King Power MahaNakhon and 2.7 km (1.7 mi) from ICONSIAM. Highlights at this family-friendly hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The buffet restaurant, The Glass House, serves international cuisine and is open for breakfast, lunch and dinner. Swizzles is the hotel's own bar. Enjoy the outdoor swimming pool, gym, kids' swimming pool and pool loungers. Business amenities include meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6 AM and 11 AM. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Sathon hotel, you'll be 3.5 km (2.2 mi) from MBK Center and 3.9 km (2.5 mi) from Siam Center.

What's nearby

  • King Power MahaNakhon - 17 min walk - 1.4 km
  • Lumphini Park - 3 min drive - 3.1 km
  • ICONSIAM - 3 min drive - 3.1 km
  • MBK Center - 5 min drive - 4.3 km
  • Siam Center - 5 min drive - 4.8 km

Getting around

  • Wongwian Yai Station - 4 min drive
  • Surasak BTS Station - 4 min walk
  • Suvarnabhumi International Airport (BKK) - 43 min drive

Restaurants

  • ‪Roots - ‬2 min walk
  • ‪Chef Man - ‬3 min walk
  • ‪Blue Elephant - ‬3 min walk
  • ‪The Coffee Club - ‬1 min walk
  • ‪Ocken - ‬1 min walk

About this property

Eastin Grand Hotel Sathorn Bangkok

Luxury Bangkok hotel in Sathon with 3 restaurants
Eastin Grand Hotel Sathorn Bangkok offers its guests a kids' pool, an outdoor pool, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the luxury Eastin Grand Hotel Sathorn Bangkok. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Bangkok hotel is smoke free.

  • 1 building
  • 390 guestrooms or units
  • 33 levels
  • 3 dining venues
  • Conference rooms
  • Built in 2011
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Eastin Grand Hotel Sathorn Bangkok offers 390 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch LCD televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking; reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: THB 700 for adults and THB 350 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Antito
  • Chef Man
  • Swizzles
  • The Glass House

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 33 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Eastin Grand Hotel Sathorn Bangkok

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 2118.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 700 for adults and from THB 350 for children
  • Airport shuttle fee: THB 1950 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 2118.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash.
    For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Eastin
Eastin Grand
Eastin Grand Hotel
Eastin Grand Hotel Sathorn
Eastin Grand Sathorn
Eastin Hotel
Hotel Eastin

Frequently asked questions

What is the cancellation policy at Eastin Grand Hotel Sathorn Bangkok?

Eastin Grand Hotel Sathorn Bangkok offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eastin Grand Hotel Sathorn Bangkok?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Eastin Grand Hotel Sathorn Bangkok on 3 Dec 2024 start from NZ$231.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Eastin Grand Hotel Sathorn Bangkok?

Yep, Eastin Grand Hotel Sathorn Bangkok has a free self car park and free valet parking. Onsite parking is limited.

Does Eastin Grand Hotel Sathorn Bangkok have a pool?

Yep, and guests love it! Eastin Grand Hotel Sathorn Bangkok has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Eastin Grand Hotel Sathorn Bangkok a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Eastin Grand Hotel Sathorn Bangkok.

Is Eastin Grand Hotel Sathorn Bangkok family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as highchairs in the guestrooms, it's no surprise that Eastin Grand Hotel Sathorn Bangkok is a hit with families.

Does Eastin Grand Hotel Sathorn Bangkok serve breakfast?

Yep, our visitors are hooked on the buffet breakfast here! Available daily from 6 AM to 11 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Eastin Grand Hotel Sathorn Bangkok?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Eastin Grand Hotel Sathorn Bangkok?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Eastin Grand Hotel Sathorn Bangkok?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Eastin Grand Hotel Sathorn Bangkok?

No, pets and service animals are not allowed.

Eastin Grand Hotel Sathorn Bangkok Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 827 out of 1003 reviews" "
Rating 8 - Good. 146 out of 1003 reviews" "
Rating 6 - Okay. 18 out of 1003 reviews" "
Rating 4 - Poor. 7 out of 1003 reviews" "
Rating 2 - Terrible. 5 out of 1003 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

KIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Craig

Stayed 4 nights in Aug 2024

10/10 Excellent

Maria Carina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice, staff are very polite and respectful. Ambience and view are very cool, I can work peacefully while Im on vacation. Massage therapist are very good. I will come back on this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Great service!
Stayed 7 nights in Jul 2024

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Aug 2024

10/10 Excellent

Jihyeon

Stayed 3 nights in Jul 2024

10/10 Excellent

hyeseung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lucia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with BTS sky train walk bridge. Hotel was a bit outdated ie USB, TV and Safe. However, decoration was nice and pleasant. Staff members are very helpful and courteseous. We enjoyed our stay.
Stayed 5 nights in Jul 2024

10/10 Excellent

Joan, Rotkreuz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and very supportive staff. The hotel and facilities didn't feel too crowded. The location is very good, with direct access to the BTS station (Surasak), and also within walking distance to some nice restaurants around the Sathorn area.
Stayed 2 nights in Jul 2024

10/10 Excellent

ANDREW HUNNY

Liked: Cleanliness, staff & service, property conditions & facilities
Subway
Stayed 6 nights in Jun 2024

10/10 Excellent

BAE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God beliggenhed og skønt hotel
Virkelig et skønt hotel med meget søde og hjælpsomme personaler. God udsigt fra værelse med god kingsize seng. Dog var ekstrasengen meget hård og ikke særlig lang, måske omkring 175-180.
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Makes you feel like a millionaire. Good food and a fantastic view of the Bangkok skyline from our sky superior rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

DAVID KELLY

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facilities. Pool is amazing. Food is amazing and reasonably priced. View is great from the room. Fitness center is satisfactory for a vacation gym. Location is convenient. Wife and I are happy.
Stayed 8 nights in Jul 2024

10/10 Excellent

Reyhan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Yeng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Roslynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! Will definitely return and stay here again :)
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Bad experience… customer satisfaction is different
I booked 4 days in Eastin because of location and excellent reviews. The hotel is a highriser and you wait long time to go up and down. The room was ok but not as big as expected, not much space for two. Its very noisy due to the traffic. The atmosphere is not a five star hotel, you feel like come and go, very busy due to lots of Chinese people. The breakfast was in a huge hall, loud and crowded… self service. People didnt greet and were staring in their cellphones. I am allergic to Laktose and Gluten. I ordered oat milk coffee because the self services machines didnt offer it To make it short… I got an allergic reaction on the wrong milk and lost a day vacation. I didnt feel safe at Eastin because staff had language problems, so I asked to change the hotel. After talking to hotel.com, Eastin refused to change my booking and kept the full payment ofmy full prepayed stay. Customer service should be key in a 5 star hotel… here it was all about the money. With this experience I would not recommend this hotel if you are looking for atmosphere, space, style and service.
Stayed 4 nights in Jun 2024

8/10 Good

Sai Ki

Liked: Staff & service, property conditions & facilities, room comfort
非常好
整體很好，早餐豐富，地方便利，可惜房間設計較舊，沒有usb插頭，但可問酒店借。
Stayed 4 nights in Jun 2024

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are wonderful, however it’s located in a very busy street and getting in and out by taxi or anything other that a bike is troublesome and can delay your plans greatly.
Stayed 4 nights in Jun 2024

10/10 Excellent

HYE YEON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024