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Oaks Melbourne on Market Hotel

4.0 star property
Family-friendly aparthotel with fitness centre and sauna

Photo gallery for Oaks Melbourne on Market Hotel

Desk, soundproofing, iron/ironing board, cots/infant beds
Fridge, microwave, stovetop, cookware/dishes/utensils
Daily buffet breakfast for a fee
City view from property
Desk, soundproofing, iron/ironing board, cots/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
The current price is NZ$165
includes taxes & fees
23 Apr - 24 Apr

Explore the area

Map
60 Market Street, Melbourne, VIC, 3000
  • Collins Street
    ‪2 min walk‬
  • Crown Casino
    ‪12 min walk‬
  • Melbourne Central
    ‪12 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪28 min drive‬

Room options

View all photos for One Bedroom Premium, with In-room Bathrobes & Two Drinks at Oak & Vine (No Housekeeping)

View from room

One Bedroom Premium, with In-room Bathrobes & Two Drinks at Oak & Vine (No Housekeeping)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Dining table
LCD TV
  • 57 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Two Bedroom Apartment

Fridge, microwave, stovetop, cookware/dishes/utensils

Two Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Dining table
LCD TV
  • 63.0 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Studio Apartment - City View (No Housekeeping)

Desk, soundproofing, iron/ironing board, cots/infant beds

Studio Apartment - City View (No Housekeeping)

Highlights

Soundproofed
Air conditioning
Kitchenette
Fridge
Dining table
LCD TV
Separate bedroom
Hairdryer
  • 37 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms, City View (No Housekeeping)

Desk, soundproofing, iron/ironing board, cots/infant beds

Apartment, 2 Bedrooms, City View (No Housekeeping)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Dining table
LCD TV
  • 63 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for One Bedroom Apartment - City View (No Housekeeping)

Desk, soundproofing, iron/ironing board, cots/infant beds

One Bedroom Apartment - City View (No Housekeeping)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Dining table
LCD TV
  • 57 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Apartment - City View

Desk, soundproofing, iron/ironing board, cots/infant beds

Studio Apartment - City View

Highlights

Soundproofed
Air conditioning
Kitchenette
Fridge
Dining table
LCD TV
Blackout curtains
Hairdryer
  • 37 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Two Bedroom Apartment (No Housekeeping)

Fridge, microwave, stovetop, cookware/dishes/utensils

Two Bedroom Apartment (No Housekeeping)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Dining table
LCD TV
  • 63 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, City View

Fridge, microwave, stovetop, cookware/dishes/utensils

Apartment, 2 Bedrooms, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Dining table
LCD TV
  • 63 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for One Bedroom Premium, with In-room Bathrobes & Two Drinks at Oak & Vine

Desk, soundproofing, iron/ironing board, cots/infant beds

One Bedroom Premium, with In-room Bathrobes & Two Drinks at Oak & Vine

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Dining table
LCD TV
  • 56.9 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Premium, with In-room Bathrobes & Two Drinks at Oak & Vine

Desk, soundproofing, iron/ironing board, cots/infant beds

Studio Premium, with In-room Bathrobes & Two Drinks at Oak & Vine

Highlights

Soundproofed
Air conditioning
Kitchenette
Fridge
Dining table
LCD TV
Hairdryer
Bathrobes
  • 37 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Apartment (No Housekeeping)

Desk, soundproofing, iron/ironing board, cots/infant beds

Studio Apartment (No Housekeeping)

Highlights

Soundproofed
Air conditioning
Kitchenette
Fridge
Dining table
LCD TV
Hairdryer
Shower/bath combination
  • 37 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for One Bedroom Apartment - City View

View from room

One Bedroom Apartment - City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Dining table
LCD TV
  • 57 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Premium, with In-room Bathrobes & Two Drinks at Oak & Vine (No Housekeeping)

Desk, soundproofing, iron/ironing board, cots/infant beds

Studio Premium, with In-room Bathrobes & Two Drinks at Oak & Vine (No Housekeeping)

Highlights

Soundproofed
Air conditioning
Kitchenette
Fridge
Dining table
LCD TV
Hairdryer
Bathrobes
  • 37 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for One Bedroom Apartment

Desk, soundproofing, iron/ironing board, cots/infant beds

One Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Dining table
LCD TV
  • 57 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for 2 Bedroom Premium, with In-room Bathrobes & Two Drinks at Oak & Vine

Desk, soundproofing, iron/ironing board, cots/infant beds

2 Bedroom Premium, with In-room Bathrobes & Two Drinks at Oak & Vine

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Dining table
LCD TV
  • 63 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Studio

Desk, soundproofing, iron/ironing board, cots/infant beds

Studio

Highlights

Soundproofed
Air conditioning
Kitchenette
Fridge
Dining table
LCD TV
Blackout curtains
Hairdryer
  • 37 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for One Bedroom Apartment (No Housekeeping)

Fridge, microwave, stovetop, cookware/dishes/utensils

One Bedroom Apartment (No Housekeeping)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Dining table
LCD TV
  • 57 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for 2 Bedroom Premium, with In-room Bathrobes & Two Drinks at Oak & Vine (No Housekeeping)

View from room

2 Bedroom Premium, with In-room Bathrobes & Two Drinks at Oak & Vine (No Housekeeping)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Dining table
LCD TV
  • 63 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for One Bedroom Apartment

Desk, soundproofing, iron/ironing board, cots/infant beds

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Apartment With View

Living area

One Bedroom Apartment With View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Two Bedroom Apartment With View

Living area

Two Bedroom Apartment With View

  • Sleeps 4
  • 2 King Beds

View all photos for Studio With View

Desk, soundproofing, iron/ironing board, cots/infant beds

Studio With View

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for One Bedroom Premium Apartment

Living area

One Bedroom Premium Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment

Interior

Two Bedroom Apartment

  • Sleeps 4
  • 2 King Beds

View all photos for Two Bedroom Premium Apartment

Living area

Two Bedroom Premium Apartment

  • Sleeps 4
  • 2 King Beds

View all photos for Studio Apartment

Desk, soundproofing, iron/ironing board, cots/infant beds

Studio Apartment

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Premium Studio

Living area

Premium Studio

  • Sleeps 2
  • 1 Queen Bed

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About the area

Melbourne

A family-friendly stay in the heart of Melbourne awaits you at Oaks Melbourne on Market Hotel. Within steps you'll find Collins Street and SEA LIFE Melbourne within a 10-minute stroll. Highlights at this aparthotel include a restaurant, an indoor swimming pool and in-room kitchenettes. .Each apartment is soundproofed and features an LCD TV with cable channels, along with free WiFi, a hairdryer and an iron/ironing board. A kitchenette comes equipped with a fridge, a microwave and a stovetop, and room service is also available. A desk and free toiletries are also available. .The restaurant, Oak & Vine Restaurant, serves Modern European cuisine and is open for breakfast and dinner. At the aparthotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub and sauna. 2153 square feet (200 square metres) of event facilities include meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM. .Within a 15-minute walk of this 4-property class Melbourne Central Business District aparthotel, attractions include Melbourne Convention and Exhibition Centre and Crown Casino.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Collins Street - 2 min walk - 0.2 km
  • Bourke Street Mall - 10 min walk - 0.9 km
  • Crown Casino - 12 min walk - 1.0 km
  • Melbourne Central - 12 min walk - 1.1 km
  • Marvel Stadium - 18 min walk - 1.5 km

Getting around

  • Flinders Street Station - 9 min walk
  • Flagstaff Station - 12 min walk
  • Melbourne Airport (MEL) - 28 min drive

Restaurants

  • ‪The Mitre Tavern - ‬3 min walk
  • ‪Subway Sauna - ‬2 min walk
  • ‪Curious - ‬1 min walk
  • ‪Sherlock Holmes - ‬2 min walk
  • ‪First Love Coffee - ‬2 min walk

About this property

Oaks Melbourne on Market Hotel

Family-friendly aparthotel with fitness centre and sauna
As a guest of Oaks Melbourne on Market Hotel, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this aparthotel measures 2153 square feet (200 square metres) and includes a conference centre. A terrace, a vending machine, and tour/ticket assistance are also featured at the family-friendly Oaks Melbourne on Market Hotel.

Smoking is allowed in designated areas at this 4-star Melbourne aparthotel.

  • 1 building
  • 276 guestrooms or units
  • 24 levels
  • Conference rooms
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 2006
  • Childcare (surcharge)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Oaks Melbourne on Market Hotel offers 276 air-conditioned accommodations with a hairdryer and an iron/ironing board. LCD televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Languages

English

Similar properties

Exterior

Oaks Melbourne on Collins Suites

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
3.8 out of 5, Good, 4,175 reviews
The price is NZ$160
includes taxes & fees
21 Apr - 22 Apr
Oaks Melbourne on Collins Suites

Property amenities

Pool/Spa

  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 45 per day)

Family friendly

  • Babysitting (surcharge)
  • Cot: AUD 20 per night

Restaurants on site

  • Oak & Vine Restaurant

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; AUD 35 to 35 for adults and AUD 35 to 35 for children
  • A bar/lounge
  • A restaurant
  • Dining table
  • Limited room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • LCD TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Conference centre (2,153 square foot of space)
  • Desk
  • Desk chair
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near the boardwalk/promenade

Things to do

  • Bicycle parking
  • Bicycle storage
  • Gym
  • Bicycle rentals nearby
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 24 floors
  • 276 units
  • Banquet hall
  • Bicycle parking
  • Bicycle storage
  • Built in 2006
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • LED lighting
  • Soundproofing
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 35 to 35 for adults and AUD 35 to 35 for children
  • Nearby parking fee: AUD 45 per day (164 ft away)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 5:30 AM to 10:00 PM

Property is also known as

Oaks Market
Oaks Market Apartment
Oaks Market Apartment Melbourne
Oaks Market Melbourne
Oaks On Market Melbourne
Oaks On Market Hotel Melbourne
Oaks On Market
Oaks Melbourne On Market
Oaks Melbourne on Market Hotel Melbourne
Oaks Melbourne on Market Hotel Aparthotel
Oaks Melbourne on Market Hotel Aparthotel Melbourne

Frequently asked questions

What is the cancellation policy at Oaks Melbourne on Market Hotel?

Oaks Melbourne on Market Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Oaks Melbourne on Market Hotel?

As of 17 Apr 2025, prices found for a 1-night stay for 2 adults at Oaks Melbourne on Market Hotel on 23 Apr 2025 start from NZ$165.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Oaks Melbourne on Market Hotel?

The closest beach to Oaks Melbourne on Market Hotel is St Kilda Beach (5.9 km).

Does Oaks Melbourne on Market Hotel have a pool?

Yep, and guests love it! Oaks Melbourne on Market Hotel has an indoor pool. The pool is open 5:30 AM to 10:00 PM.

Is Oaks Melbourne on Market Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Oaks Melbourne on Market Hotel is a hit with families.

Does Oaks Melbourne on Market Hotel serve breakfast?

Yeah, visitors give top marks to the buffet brekkie here! Served on weekdays between 6:30 AM and 10:00 AM and on weekends from 7:30 AM to 11:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Oaks Melbourne on Market Hotel?

No, Oaks Melbourne on Market Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Oaks Melbourne on Market Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Modern European cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Oaks Melbourne on Market Hotel?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Oaks Melbourne on Market Hotel?

No, only service animals are allowed.

Oaks Melbourne on Market Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2065 out of 4539 reviews
Rating 8 - Good. 1824 out of 4539 reviews
Rating 6 - Okay. 438 out of 4539 reviews
Rating 4 - Poor. 140 out of 4539 reviews
Rating 2 - Terrible. 72 out of 4539 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Gerard van der

Liked: Cleanliness, amenities, property conditions & facilities
My stay at Oaks was exactly what we were looking for in terms of easy access to transport and proximity to the CBD and south bank. Only detracted by breakfast which was Luke warm at best.
Stayed 2 nights in Apr 2025

10/10 Excellent

Greg, Bathurst

Liked: Cleanliness, property conditions & facilities
This is a great place to stay. We've stayed here on many occasions. It is walking distance from Southern Cross Station (for travelling with Skybus from the airport). There are many convenient trams to get us to around. The service is wonderful and friendly, taking delivery of a birthday cake for us. We will be staying here again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to trams and trains ! Very central, lots of restaurants, bars and entertainment within walking distance
Stayed 7 nights in Mar 2025

8/10 Good

Sally

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean property in good location.
Stayed 5 nights in Feb 2025

10/10 Excellent

Mary-Frances

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Really enjoyed our 3 night stay in a studio apartment. It was spacious, clean and very comfortable. It was reasonably priced. The location was excellent. Walking distance to everything. We are definitely returning to this Hotel when we go back to Melbourne.
Stayed 3 nights in Jan 2025

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Property cleanest hotel I have seen in a very long time. Option to not have housekeeping everyday was excellent with voucher given for going green.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Peter

Liked: Room comfort
Stayed 10 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Heath

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Marianne

Liked: Cleanliness, room comfort
Hotel and staff excellent. Gym pool and sauna fantastic. Location the best.
Stayed 5 nights in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
comfortable bed quiet a little worn steppin into bath to have a shower was a little dated for people with mobility issues
Stayed 2 nights in Dec 2024

6/10 Okay

Robert

Travelled with partner
The pool gym spa sauna are excellent and with a laundry is good also .
Stayed 1 night in Jan 2025

8/10 Good

Jennifer, Ottawa

Liked: Cleanliness, property conditions & facilities
Only complaint is that the Wi-Fi was extremely slow to the point of frustrating.
Stayed 6 nights in Dec 2024

4/10 Poor

Colleen

Travelled with group
Disliked: Amenities, property conditions & facilities
Stayed at the oaks on Market for New Years. The air conditioning made a terrible noise, and when we contacted the front office and they sent someone up, their solution was to have the air conditioning off. Through the night we had to turn it back on due to the lack of circulating air, and the sound was unbearable to sleep with. Very average experience. Wouldn’t book here again.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Avoid this hotel if you can
Seating at desk is shabby with worn vinyl. Sofa uncomfortable. Room was not cleaned for three days despite placing ‘please clean room’ sign on door handle on third day. Beside light bulbs not coordinated - one is clear one is warm.
Stayed 3 nights in Dec 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great stay in the city, hotel and staff were great
Stayed 2 nights in Nov 2024

10/10 Excellent

Fiona

Liked: Property conditions & facilities
Great location, easy access to trams. Pool is a bit meh but everything else about it is great
Stayed 2 nights in Dec 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good. We would stay there again
Stayed 2 nights in Dec 2024

8/10 Good

Jake

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Cathrona

Liked: Cleanliness, property conditions & facilities
Excellent communication with staff. Everyone friendly and helpful
Stayed 5 nights in Dec 2024

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Luke

Travelled with group
Disliked: Cleanliness, property conditions & facilities
I was extremely disappointed with my recent stay at this hotel in December 2024. Upon checking in, I discovered a used towel hanging on the back of the bathroom door. However, the real issue came when I went to bed and found what appeared to be either fecal stains or curry marks on the doona. This was not only unpleasant but also deeply unsettling, especially given the high standards I expected from this hotel. When I brought the issue to the attention of the front desk, I was met with no apology, no acknowledgment, and no offer of compensation. The lack of empathy and accountability from management added to my frustration and left me feeling completely dissatisfied with my experience. For a hotel of this caliber, basic cleanliness and customer service should be non-negotiable. I hope the management addresses these issues to ensure that future guests don’t encounter similar problems. I have utilised this hotel on several occasions in the past; however, I do not have any intentions of returning.
Stayed 1 night in Dec 2024