Panbil Residence Serviced Apartment (Batam, IDN): Reviews & Deals from NZ$128

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Aparthotel in Batam with full-service spa and fitness centre

Dates

January 2025

February 2025

Overview
Prices
Location
Amenities
Policies

Very good

Popular amenities

Bar

Pool

Spa

Gym

Housekeeping

24/7 front desk

includes taxes & fees

29 Jan - 30 Jan 2025

Explore the area

Jalan Ahmad Yani, Panbil Estate, Muka Kuning, Sei Beduk, Batam, Batam Island, 29433

Eska Wellness Spa
3 min walk
Panbil Nature Reserve
18 min walk
Kepri Mall
4 min drive
Batam Batu Besar (BTH-Hang Nadim)
19 min drive

Room options

Executive Suite, 2 Bedrooms

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Kitchenette

Fridge

Dining table

LED TV

Premium bedding

72 sq m
2 bedrooms
2 bathrooms
Hill view
Sleeps 4
2 Queen Beds

Family Suite, 3 Bedrooms

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Kitchenette

Fridge

Dining table

LED TV

Premium bedding

96 sq m
3 bedrooms
2 bathrooms
Sleeps 5
2 Queen Beds and 1 Single Bed

Junior Suite, 2 Bedrooms

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Kitchenette

Fridge

Dining table

LED TV

Premium bedding

64 sq m
2 bedrooms
1 bathroom
Sleeps 3
1 Queen Bed and 1 Single Bed

Deluxe Double or Twin Room, Garden View

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Kitchenette

Fridge

LED TV

Premium bedding

Blackout curtains

32 sq m
Studio
1 bathroom
Sleeps 2
1 Queen Bed OR 2 Single Beds

Penthouse Exclusive Package

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Kitchenette

Fridge

Dining table

LED TV

Washing machine

200 sq m
3 bedrooms
3 bathrooms
Lake view
Sleeps 6
3 Queen Beds

Deluxe Double Room, Forest View

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Kitchenette

Fridge

LED TV

Premium bedding

Separate bedroom

32 sq m
1 bedroom
1 bathroom
Sleeps 2
1 Queen Bed

Executive Room

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Kitchenette

Fridge

Dining table

LED TV

Premium bedding

45 sq m
1 bedroom
1 bathroom
Sleeps 2
1 Queen Bed

Family Suite

Sleeps 5
1 Single Bed and 2 Queen Beds

Junior Suite

Sleeps 3
1 Queen Bed and 1 Single Bed

Executive Suite

Sleeps 4
2 Queen Beds

Executive Room

Sleeps 2
1 Queen Bed

Deluxe Forest View

Sleeps 2
1 Queen Bed

Deluxe Room With Garden View

Sleeps 2
1 Queen Bed OR 2 Single Beds

Penthouse

Sleeps 6
1 Single Sofa Bed and 3 Queen Beds

Similar properties

Pool

Hot tub

Spa

Kids pool

for 1 room

includes taxes & fees

14 Jan - 15 Jan

About the area

Batam

Panbil Residence Serviced Apartment places you steps from Eska Wellness Spa and within a 20-minute stroll of Panbil Nature Reserve. Highlights at this aparthotel include a full-service spa, a restaurant and an outdoor swimming pool. .You can enjoy an LED TV with cable channels, and each apartment features free WiFi, a balcony or patio and a sitting area. In-room dining is easy with a kitchenette that comes equipped with a fridge and a stovetop. Nice touches to enhance your stay include premium bedding, a rainfall showerhead and slippers. A living room, free local calls and free bottled water are also available. .A day of pampering can include massages, body scrubs and mani/pedis. The aparthotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, sauna, kids' swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and free use of bicycles. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 3.5-property class Batam aparthotel include Batam Centre Ferry Terminal and Harbour Bay Ferry Terminal.

View more Aparthotels in Batam

What's nearby

Batam Centre Ferry Terminal - 8 min drive
Batam Centre - 8 min drive
Grand Batam Mall - 9 min drive
BCS Mall - 10 min drive
Harbour Bay Ferry Terminal - 13 min drive

Getting around

Batam Batu Besar (BTH-Hang Nadim) - 19 min drive

Restaurants

‪Restoran Sederhana - ‬4 min drive
‪Resto The Central Sukajadi - ‬5 min drive
‪Coffee Town Kaya Toast - ‬17 min walk
‪ICBIC Cafe - ‬18 min walk
‪Ayam Penyet Ria - ‬15 min walk

About this property

Panbil Residence Serviced Apartment

Aparthotel in Batam with full-service spa and fitness centre

Panbil Residence Serviced Apartment offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A children's pool, a fitness centre, and spa services are also featured at Panbil Residence Serviced Apartment. An airport shuttle (available on request) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Batam aparthotel.

1 building

334 guestrooms or units

16 levels

Built in 2017

Poolside lounge chairs

Dry cleaning

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Front desk safe

Concierge

Corner/local shop

Garden

Beauty salon

Newspapers in lobby (free)

Television in lobby

Lift

Smoking in designated areas

Bar or lounge

Coffee shop

Bar by the pool

Dining venue

Panbil Residence Serviced Apartment offers 334 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. 55-inch LED televisions come with cable channels. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges and stovetops. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Batam aparthotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include body scrubs, body treatments and manicures and pedicures.

Languages

English, Indonesian

Property amenities

Pool/Spa

Body scrubs
Full-service spa
Manicures/pedicures
Massage
Outdoor pool
Pool loungers
Sauna
Steam room

Internet

Available in the apartment: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Return airport shuttle (surcharge) from 11 AM to 7 PM at scheduled times and on request
Free self parking on site

Family friendly

Children stay free (see details)
Children's pool

Kitchenette

Electric kettle
Hob
Refrigerator

Dining

A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant

Bedrooms

Premium bedding

Bathroom

Free toiletries
Hair dryer
Rainfall showerhead
Shower
Slippers
Towels provided

Living spaces

Living room
Separate sitting area

Entertainment

55-inch LED TV with cable channels
TV in common areas

Outdoor areas

Balcony/patio
Garden

Laundry

Dry cleaning/laundry service
Laundry facilities

Comfort

Air conditioning

Pets

No pets or service animals

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Designated smoking areas (fines apply)

Services and conveniences

24-hour front desk
ATM
Blackout drapes
Concierge services
Free bottled water
Free local calls
Free newspapers in lobby
Grocery/convenience store
Hair salon
Housekeeping (daily)
Luggage storage
Phone
Safe
Safe at front desk

Things to do

Children's pool
Free bicycle rentals
Gym
Ropes course
Hiking/biking trails nearby

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Security system
Fire extinguisher

General

1 building
16 floors
334 units
Built in 2017
Free bicycle rentals
Garden

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Panbil Residence Serviced Apartment

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: IDR 150000.00 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher and a security system

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. The property is professionally cleaned.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
Up to 2 children stay free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.

Property is also known as

Panbil Residence Apartment

Panbil Residence Batam

Panbil Residence

Panbil Serviced Batam

Panbil Residence Apartment Batam

Panbil Residence Serviced Apartment Batam

Panbil Residence Serviced Apartment Aparthotel

Panbil Residence Serviced Apartment Aparthotel Batam

Frequently asked questions

What is the cancellation policy at Panbil Residence Serviced Apartment?

Panbil Residence Serviced Apartment offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Panbil Residence Serviced Apartment?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Panbil Residence Serviced Apartment on 29 Jan 2025 start from NZ$127.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Panbil Residence Serviced Apartment?

Yep, Panbil Residence Serviced Apartment has a free self car park.

Are there any beaches close to Panbil Residence Serviced Apartment?

The closest beach to Panbil Residence Serviced Apartment is Nongsa Beach (14.4 km).

Is there a spa on site at Panbil Residence Serviced Apartment?

Yep, there is an onsite spa at Panbil Residence Serviced Apartment. You'll enjoy heaps of services like body scrubs and body treatments.

Does Panbil Residence Serviced Apartment have a pool?

Panbil Residence Serviced Apartment has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Panbil Residence Serviced Apartment?

This property features a full-service spa, as well as premium bedding and a living room.

What makes Panbil Residence Serviced Apartment a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Panbil Residence Serviced Apartment.

Is there a free airport shuttle available at Panbil Residence Serviced Apartment?

No, but there's an airport shuttle that runs from 11 AM - 7 PM on request for a fee.

Is there a bar or restaurant at Panbil Residence Serviced Apartment?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Panbil Residence Serviced Apartment?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Panbil Residence Serviced Apartment?

No, pets and service animals are not allowed.

Panbil Residence Serviced Apartment Reviews

8.4

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Okay

Agnes, Singapore

Travelled with family, Travelled with group

1 Sept 2024

Property is old/dated. Check-in meant to be at 2pm but family room still not ready at 3.40pm. We were told to wait for another 15mins when we tried to check in. Reception tried to make good by offering us a late checkout the next day but we declined as we have a ferry to take to return home. They also tried to offer a discount for our next stay which we declined as we were not sure if we will be returning. In the end, they make good by offering a free transfer to the ferry terminal and they sent some fries and water melon juice which we did not consume as were were out the whole evening. Birthday stay was ruined due to the unpleasant check-in experience.

Stayed 1 night in Aug 2024

8/10 Good

Hong Wei

Travelled with partner

30 Jun 2024

Liked: Cleanliness, amenities, property conditions & facilities

Nice apartment

Stayed 2 nights in Jun 2024

10/10 Excellent

Jimmy

17 Jun 2024

Liked: Cleanliness, property conditions & facilities

The serviced apartment is surprisingly clean and nice. Very comfortable for the family. One minor comment is the guests from serviced apartment cannot ask for towel when visiting the pool at the hotel.

Stayed 1 night in Jun 2024

10/10 Excellent

Wei Chung

Travelled with group

16 Jun 2024

Liked: Cleanliness, room comfort

Stayed 1 night in Jun 2024

10/10 Excellent

Jonathan

1 May 2024

Liked: Cleanliness, room comfort

Wonderful return 😍

Visited again in 2024 with my wife after a positive solo experience in 2018. Was worried about the recent negative reviews, but everything was as positive as I remember! Rooms were clean, the pool deck is beautiful, and the hotel staff were all very helpful and approachable! There is also a nice lemongrass theme to the smell of the whole place that I really love! Was also pleasantly surprised to see the addition of Lia bakery, which had really awesome pastries! Only downside is I seem to remember there were more options for lunch within the hotel 6 years ago, but I guess now there's gojek food and grab food to order delivery from, so not a big deal! My wife and I really enjoyed our stay, and would love to come back!

Stayed 3 nights in Apr 2024

10/10 Excellent

Rupert

Business traveller

20 Oct 2023

Liked: Cleanliness, room comfort

Panbil Residence Serviced Apartment Batam,

used as base before joining vessel

Stayed 2 nights in Oct 2023

10/10 Excellent

Josie

Travelled with family

17 Sept 2023

Liked: Cleanliness, amenities, property conditions & facilities

The reception staff were exceptionally impressive with their friendly attitude and their motto “service with a smile “. They were polite answering my questions and even offered places of interest. Even the shuttle transportation driver Bagas was also very friendly and polite. Seems like the staff there were happy and this in return makes the whole environment a pleasant place to stay. The room ( a 3 bedroom apartment) were big and clean. The beds were firm without giving guests backache sleeping in it. Not all accommodation that we have stayed have such comfortable beds. Breakfast was good. Definitely if we go to Batam, we will choose to stay in Panbil service apartment again.

Stayed 1 night in Sep 2023

10/10 Excellent

Greg

19 Jul 2023

Liked: Cleanliness, amenities, property conditions & facilities

Very nice staff

Stayed 6 nights in Jul 2023

10/10 Excellent

Moleya

Travelled with family

22 Nov 2022

Liked: Cleanliness, room comfort

Awesome Stay

Superb stay - family love it so much. Will return for next trip.

Stayed 2 nights in Nov 2022

8/10 Good

Mohd

Travelled with family

4 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family

28 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner, Travelled with group

28 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Didn’t really fancy too much in this hotel. Breakfast a lot of food didn’t replenish shortly after all were taken off. Distance a bit far from shopping location. Necessities not fully provided. Short of hand towel. My frd’s room short of safebox, bowls, wardrobe light not working. Hotel can consider to provide comb, body lotion if possible.

Stayed 2 nights in Jan 2020

10/10 Excellent

Amran

Travelled with family

27 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2020

8/10 Good

Ravindran

Travelled with group

26 Jan 2020

Liked: Cleanliness, room comfort

This my first time coming to this hotel . The hotel is good but need to go out to take taxi and no near by coffeeshop or min Mart . Second thing quite disappointed about when I checked in my room no wifi . I inform the reception they say somebody is coming but we waited 1 hour nobody turn up and waste my time . Then we went go and come back almost 7pm there is wifi . Lastly breakfast. Just image we only eat bread and cold drink . No coffee at all even the waiter did not top up and most the food totally empty . Sorry to said this hope I don't come to this hotel again Thank u

Stayed 1 night in Jan 2020

10/10 Excellent

Seri, Singapore

Travelled with group

16 Jan 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There was nothing I dislike about my stay. Enjoyed every bit of it

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family

5 Jan 2020

Liked: Staff & service, amenities, property conditions & facilities

Disliked: Cleanliness

Food was really good. How can I forget that Margerita, loal orange juice and mouth watering italian pizza. Lake view and the town view was superb. Overall okay for the paid amount except cleanliness. First sight sink in the bathroom was filled with water and comods were not cleaned. Had to ask for two times to get it cleaned

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family

17 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place, spacious and clean. Even tho the wardrobes broken. But overall tumbs up

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family

7 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall an excellent experience.

Stayed 4 nights in Nov 2019

10/10 Excellent

Ray

Travelled with family and small children, Business traveller

6 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

nice view and value for money property Will stay here again for next trip

Stayed 1 night in Nov 2019

6/10 Okay

Wai

Travelled with group

1 Dec 2019

Liked: Staff & service

The room were dirty , the bed is ok . Overall Housekeeping need to improve

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

19 Nov 2019

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

18 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Nov 2019

8/10 Good

GK

Travelled with family

18 Nov 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nothing unique. The air con position was put of place. Cant feel that much when on bed.

Stayed 1 night in Nov 2019

8/10 Good

Eric, Singapore

Travelled with partner

17 Nov 2019

Liked: Cleanliness, property conditions & facilities

Panbil has changed since last year and I was abit disappointed with their facilities. The water in the bathroom was stuck and the breakfast was not so good as compared to last time. Nevertheless, the room is nice and we were upgraded to a bigger room

Stayed 1 night in Nov 2019

8/10 Good

ROSNI

11 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2019

Panbil Residence Serviced Apartment

Photo gallery for Panbil Residence Serviced Apartment

Reviews

Very good

Popular amenities

Explore the area

Room options

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

Highlights

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

Highlights

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

Highlights

View all photos for Deluxe Double or Twin Room, Garden View

Deluxe Double or Twin Room, Garden View

Highlights

View all photos for Penthouse Exclusive Package

Penthouse Exclusive Package

Highlights

View all photos for Deluxe Double Room, Forest View

Deluxe Double Room, Forest View

Highlights

View all photos for Executive Room

Executive Room

Highlights

View all photos for Family Suite

Family Suite

View all photos for Junior Suite

Junior Suite

View all photos for Executive Suite

Executive Suite

View all photos for Executive Room

Executive Room

View all photos for Deluxe Forest View

Deluxe Forest View

View all photos for Deluxe Room With Garden View

Deluxe Room With Garden View

View all photos for Penthouse

Penthouse

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About the area

Batam

What's nearby

Getting around

Restaurants

About this property

Panbil Residence Serviced Apartment

Languages

Property amenities

Pool/Spa

Internet

Parking and transport

Family friendly

Kitchenette

Dining

Bedrooms

Bathroom

Living spaces

Entertainment

Outdoor areas

Laundry

Comfort

Pets

Suitability/Accessibility

Services and conveniences

Things to do

Safety features

General

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds