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Phoenician Resort

4.0 star property
Family-friendly Gold Coast aparthotel in Broadbeach with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Phoenician Resort

Property grounds
Aerial view
Indoor pool, outdoor pool, pool loungers
Apartment, 1 Bedroom | Balcony
Apartment, 1 Bedroom | Room amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Hot tub
  • Gym
  • Washer
  • Pool
  • Kitchen

Explore the area

Map
24-26 Queensland Avenue, Broadbeach, QLD, 4218
  • The Oasis
    3 min walk
  • Gold Coast Convention and Exhibition Centre
    5 min walk
  • Broadbeach Beach
    5 min walk
  • Surfers Paradise, QLD (SFP)
    4 min drive

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

Highlights

Balcony or patio
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 106 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Balcony or patio
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 73 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Two-Bedroom Apartment

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

One-Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed

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Aerial view

The Star Residences Gold Coast

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4.4 out of 5, Excellent, (324)
The price is NZ$460
for 1 night
includes taxes & fees
4 Jan - 5 Jan
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About the area

Gold Coast

A family-friendly stay in the heart of Gold Coast awaits you at Phoenician Resort. Within just a 10-minute stroll, you'll find popular attractions like Gold Coast Convention and Exhibition Centre and The Star Gold Coast. Highlights at this aparthotel include an outdoor swimming pool, an indoor swimming pool and in-room kitchens. .Each apartment is individually furnished and features an LCD TV with cable channels, along with a washer/dryer, free WiFi and a balcony or patio. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A living room, a DVD player and a safe are also available. .Enjoy the gym, Hot tub, sauna and kids' swimming pool. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Broadbeach aparthotel include Pacific Fair Shopping Centre and Surfers Paradise Beach.
View more Aparthotels in Gold CoastOpens in a new window

What's nearby

  • The Oasis - 3 min walk
  • Gold Coast Convention and Exhibition Centre - 5 min walk
  • The Star Gold Coast - 7 min walk
  • Pacific Fair Shopping Centre - 12 min walk
  • Cavill Avenue - 4 min drive

Getting around

  • Varsity Lakes Station - 12 min drive
  • Broadbeach South Light Rail Station - 13 min walk
  • Gold Coast, QLD (OOL-Coolangatta) - 19 min drive

Restaurants

  • ‪Double Zero - ‬2 min walk
  • ‪Koi Dining & Lounge Bar - ‬2 min walk
  • ‪Boonchu Thai Food - ‬2 min walk
  • ‪O Me Ly Vietnamese Restaurant & Cafe - ‬1 min walk
  • ‪Maggie Choo - ‬2 min walk

About this property

Phoenician Resort

Family-friendly Gold Coast aparthotel in Broadbeach with free parking
Phoenician Resort offers its guests a kids' pool, an indoor pool, an outdoor pool, and a health club. WiFi is free in public spaces. A hot tub, a sauna, and a terrace are also featured at the family-friendly Phoenician Resort. The aparthotel can provide limo/town car service and tour/ticket assistance. Free self parking is available.

This 4-star Gold Coast aparthotel is smoke free.

  • 80 guestrooms or units
  • 9 levels
  • 2 buildings
  • Built in 1997
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Lift
  • No smoking on site
Phoenician Resort offers 80 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. This individually furnished accommodation includes dining tables. LCD televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Indoor pool
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's books
  • Children's pool
  • Children's toys

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 20 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 0-inch LCD TV with cable channels
  • DVD player
  • Games

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city centre

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Health club
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 80 units
  • 9 floors
  • Built in 1997
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.00 per night.
  • Cots (infant beds) are available for AUD 15.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 20.00 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.

Property is also known as

Phoenician Broadbeach
Phoenician Resort Broadbeach
Phoenician Resort - Broadbeach Gold Coast
Mantra Phoenician Hotel Broadbeach
Mantra Phoenician- Broadbeach Hotel Broadbeach
Phoenician Resort Aparthotel
Phoenician Resort Broadbeach
Phoenician Resort Aparthotel Broadbeach

Frequently asked questions

What is the cancellation policy at Phoenician Resort?

Phoenician Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Phoenician Resort?

Yep, Phoenician Resort has a free self car park.

Are there any beaches close to Phoenician Resort?

Yep, Phoenician Resort is a short 5-minute walk from Broadbeach Beach. Fun beach activities include body boarding.

Does Phoenician Resort have a pool?

Yep, and guests love it! Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Phoenician Resort?

Phoenician Resort features a health club, an outdoor pool and an indoor pool.

What makes Phoenician Resort a romantic place to stay?

1 hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Phoenician Resort.

Is Phoenician Resort family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as children's books in the guestrooms, it's no surprise that Phoenician Resort is a hit with families.

Is there a free airport shuttle available at Phoenician Resort?

No, Phoenician Resort does not offer an airport shuttle service.

What time are check-in & check-out at Phoenician Resort?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Phoenician Resort?

No, pets are not allowed.

Phoenician Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 1040 reviews" "
Rating 8 - Good. 371 out of 1040 reviews" "
Rating 6 - Okay. 94 out of 1040 reviews" "
Rating 4 - Poor. 24 out of 1040 reviews" "
Rating 2 - Terrible. 11 out of 1040 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

fermino

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the fact it had an indoor pool and an outdoor pool. Very close to public transport and so close to restaurants
Stayed 9 nights in Nov 2024

10/10 Excellent

Ross

Liked: Cleanliness, property conditions & facilities
Everything you may need in the unit, self contained. Liked free wi fi & Foxtel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Nov 2024

10/10 Excellent

Al

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property is in great location. Has 2 pools!! Indoor and outdoor, both heated with spa, sauna, gym etc. Large clean rooms.
Stayed 2 nights in Oct 2024

4/10 Poor

Jane

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Apart from the location and the reception desk we would not recommend this accommodation. Problem were 1) the drains were smelly 2) to walk back into the room from outside to odour was vile 3) to walk out of the bedroom each morning the odour was vile 4) shower/bath frame was grotty 5) mould on the shower/bath tiles 6) the light over the vanity was not operational 7) the fan in the bathroom was constantly running 8) the washing machine had an odour 9) bedside light/shade was broken and the light was not operational 10) bedroom tv was not fully operation/lack of programming, even after we requested it be fixed, it was not to any standard and lacked the programnes that was showing on the main tv 11) the was not a/c in any of the lifts and to go between the basement/ground floor to level 8 it was like a sauna, that is why the sliding glass door to the balcony and the windows adjacent were left opening to take the hot air out when arriving on level 8 12) coming from the lift at basement level parking we found ourselves dry reaching with foul odour on that level 13) balcony chairs were dirty and brittle 14) there was thick green/black mould on the balcony hob with weed growth as well 15) limited toiletries were provided (soap,etc) then you had to buy your own. The smelly odour have been mentioned by previous patrons in reviews, but it seems nothing get done to make it better 11)
Stayed 5 nights in Oct 2024

6/10 Okay

Dennis

Travelled with partner
Central position in Broadbeach
Stayed 10 nights in Oct 2024

8/10 Good

Zina

Liked: Property conditions & facilities
Proximity to shops dining and Casino
Stayed 4 nights in Oct 2024

8/10 Good

Diana

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The property was in an excellent location for the conference i was attending at the GCConference Centre.
Stayed 3 nights in Oct 2024

10/10 Excellent

Madeleine

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It to as clean and accessible to everything
Stayed 4 nights in Oct 2024

10/10 Excellent

Debbra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lots of building & developments going on in the close vicinity to the property. But works don’t start until 5:50am today.
Stayed 4 nights in Sep 2024

8/10 Good

Alison

Liked: Cleanliness, amenities
Loved the location, variety of restaurants to choose from. Handy to supermarket and great shopping at Pacific Fair. Easy to use bus and tram services. Accommodation is very spacious, full modern kitchen facilities. Definitely will be returning next time on the Gold Coast!
Stayed 4 nights in Sep 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, amenities
The reception staff, security and the Manager were really lovely. There were a few minor maintenance issues but as soon as I let them know they were onto it. The building is getting old but it was clean and as well maintained as possible - was a convenient location also!
Stayed 3 nights in Sep 2024

8/10 Good

Pierre

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean friendly staff
Stayed 4 nights in Sep 2024

8/10 Good

Robert John

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
O.K. shower needed changing as well as the taps in the shower. They are Bunning's second rate fittings. they need to be upgraded. Also the wine/ bottle opener was worn out it would not even grip the lid. The scissors were also broken and need replacing. Please more attention to care after all we paying a premium price.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean & very comfortable. Customer service was the standout. Everyone was happy, engaging & wanting to go the extra mile. Will recommend & looking forward to planing our next visit. Thank you for making our stay so welcoming.
Stayed 7 nights in Sep 2024

10/10 Excellent

Kathy

Liked: Cleanliness, property conditions & facilities
Friendly staff , fabulous location , great variety of restaurants no need to eat out of broadbeach.
Stayed 4 nights in Sep 2024

8/10 Good

David

Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Patricia

Travelled with family
Liked: Amenities, room comfort
I enjoyed the convenience to dining, supermarket and other shopping. Also great area for walks and close to tram stop.
Stayed 15 nights in Aug 2024

10/10 Excellent

Sapela

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Leanne

Liked: Cleanliness, property conditions & facilities
Staff were excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Friendly, helpful staff 😊
Stayed 8 nights in Sep 2024

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities
Handy to all facilities,good rooms great pool
Stayed 11 nights in Aug 2024

6/10 Okay

Philip

Sunken dining chairs. Unbelievable. No wardrobe space main bedroom. Not enough bowls in pantry. Needs new kitchen . Original still. Bad smell from laundry. Stayed before. Worst room I've had. I went thru wotif. Disappointing But nothing will change . Never does.
Stayed 5 nights in Sep 2024