2/10 Terrible
Despina
Travelled with partner
5 Oct 2024
Disliked: Cleanliness, staff & service
I wish I loved this place as much as other people are saying, but for the price they’re charging they need a lot of improvements.
1. The rooms and hallways are tired and need work. The carpet in the hallways is stained.
2. To book something at the front desk (golf in our example) we had to go through 5 people to be told it was closed.
3. The breakfast buffet needs more constant refreshing.
4. The beach was dirty.
5. The hotel overall has an unusual smell.
6. Staff are not friendly or helpful.
7. The shops sell fake designer brands and people standing outside asking you to come in which feels unusual for a hotel priced at this point.
I wouldn’t stay back here nor recommend it.
Upon sharing this feedback with the hotel, they did however arrange for us to dine at a restaurant not included in the package which was lovely but still didn’t compensate the poor experience we had.
Despina
Stayed 3 nights in Sep 2024
