2/10 Terrible
Arbi, Sunland
Travelled with family
3 Jan 2025
Disliked: Staff & service, amenities, property conditions & facilities
I recently stayed at Sessions & Retreat Hotel, and unfortunately, my experience was disappointing. Upon entering the room, I noticed several issues that should never occur at any hotel.
First, the room felt poorly maintained. The sofa bed was visibly stained and clearly not cleaned, making it unusable. Even more troubling, there was trash left under the kitchen cabinet, which not only indicated a lack of proper cleaning but also raised serious concerns about the hotel’s hygiene standards. To add to the frustration, the restroom door didn’t close or lock properly, which was both inconvenient and unacceptable.
These issues significantly impacted my stay and left me questioning the hotel’s commitment to quality and guest satisfaction.
I sincerely hope the management addresses these problems promptly to provide a better experience for future guests. However, until significant improvements are made, I cannot recommend staying at this hotel.
Arbi
Stayed 1 night in Jan 2025