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Down Hall Hotel

4.0 star property
Eco-certified hotel with full-service spa and health club
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Down Hall Hotel

Lobby sitting area
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Premium bedding, down duvets, in-room safe, desk
Property grounds
Daily cooked-to-order breakfast (GBP 19.50 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Gym
  • Laundry
  • Pet-friendly
  • Room service
The current price is NZ$279
includes taxes & fees
16 Feb - 17 Feb

Explore the area

Map
Matching Road, Hatfield Heath, Bishop's Stortford, England, CM22 7AS
  • Hatfield Forest Country Park
    ‪8 min drive‬
  • Southern Parkland Country Park
    ‪12 min drive‬
  • The Gibberd Garden
    ‪12 min drive‬
  • London (STN-Stansted)
    ‪15 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Plasma TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Portable fan
Blackout curtains
Shower/bath combination
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

Highlights

Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Portable fan
Blackout curtains
Separate bedroom
Premium bedding
Down duvet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Down duvet
Portable fan
Blackout curtains
Premium bedding
Shower/bath combination
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Estate Patio Room

Estate Patio Room

Estate Patio Room

Highlights

Patio
Plasma TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Portable fan
Blackout curtains
Shower/bath combination
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

Highlights

Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Down duvet
Blackout curtains
Portable fan
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Exterior

Hanbury Manor Marriott Hotel & Country Club

Pool
Hot tub
Spa
Parking included
4.2 out of 5, Very good, (682)
The price is NZ$374
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Hanbury Manor Marriott Hotel & Country Club

About the area

Bishop's Stortford

At Down Hall Hotel, you'll be 7.3 km (4.5 mi) from Pishiobury Park and 7.6 km (4.7 mi) from Hatfield Forest Country Park. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and free self-parking. .A day of pampering at Eden Spa can include deep-tissue massages, hot stone massages, body scrubs and facials along with access to the sauna. The restaurant, The Grill Room, serves British cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, outdoor tennis court and sauna as well as access to a playground. 9591 square feet (891 square metres) of event facilities include meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free extended parking. .Places within a 15-minute drive of this 4-property class Bishop's Stortford hotel include Saint Nicholas Church, Moreton and Great Stony Park.

What's nearby

  • Hatfield Forest Country Park - 8 min drive
  • Southern Parkland Country Park - 12 min drive
  • The Henry Moore Foundation - 18 min drive
  • Mountfitchet Castle - 18 min drive
  • Epping Forest - 23 min drive

Getting around

  • Sawbridgeworth Station - 9 min drive
  • London (STN-Stansted) - 15 min drive

Restaurants

  • ‪Hatfield Heath, opp the White Horse - ‬4 min drive
  • ‪Star of India - ‬9 min drive
  • ‪Queens Head Inn - ‬9 min drive
  • ‪Old Bell Inn - ‬10 min drive
  • ‪Mayfield Farm Bakery - ‬9 min drive

About this property

Down Hall Hotel

Eco-certified hotel with full-service spa and health club
Down Hall Hotel offers its guests a full-service spa, an outdoor tennis court, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 9591 square feet (891 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the eco-certified Down Hall Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Bishop's Stortford hotel.

  • 98 guestrooms or units
  • 3 levels
  • Conference rooms
  • 9591 sq ft of conference space
  • 891 sq. m of conference space
  • Built in 1322
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Down Hall Hotel offers 98 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch plasma televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Eden Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Grill Room

Things to do

  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 9,591 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 19.50 per person
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Down Country Hall
Down Hall Country
Down Hall Country Hotel
Down Hall Country House Bishop's Stortford
Down Hall Hotel Spa
Down Hall Country House Hotel Bishop's Stortford
Down Hall House
Hotel Down Hall
Down Hall Country House
Down Hall Hotel
Hotel Down Hall Country
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel Bishop's Stortford

Frequently asked questions

What is the cancellation policy at Down Hall Hotel?

Down Hall Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Down Hall Hotel?

As of 1 Feb 2025, prices found for a 1-night stay for 2 adults at Down Hall Hotel on 16 Feb 2025 start from NZ$278.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Down Hall Hotel?

Yep, Down Hall Hotel has a free self car park and free extended parking.

Is there a spa on site at Down Hall Hotel?

Yep, Eden Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Swedish massages.

What makes Down Hall Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Down Hall Hotel.

Does Down Hall Hotel serve breakfast?

Yeah, cooked-to-order brekkie is offered on weekdays from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Down Hall Hotel?

No, Down Hall Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Down Hall Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Down Hall Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Down Hall Hotel?

Dogs are welcome at Down Hall Hotel, with food and water bowls on offer.

Down Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 554 out of 1000 reviews" "
Rating 8 - Good. 287 out of 1000 reviews" "
Rating 6 - Okay. 98 out of 1000 reviews" "
Rating 4 - Poor. 45 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stop over
A flying visit but well worth it. Rooms are grand and so comfortable, very clean and well put together. Very quiet and peaceful at night and all the staff were warm and welcoming, so polite and exceptional service. We’d love to visit again and stay for longer to make use of spa and facilities.
Stayed 1 night in Oct 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mihaela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional location, my room was spacious and clean, very comfortable bed . Staff very friendly and pleasant, overall a very pleasant stay
Stayed 1 night in Oct 2024

8/10 Good

Tiasha

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to relax
Stayed 1 night in Oct 2024

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were really helpful and professional
Stayed 1 night in Oct 2024

8/10 Good

Maninder

Stayed 2 nights in Sep 2024

10/10 Excellent

ALIREZA

Stayed 3 nights in Jul 2024

10/10 Excellent

Zain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice decor, lovely staff and food was excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Hayley

Stayed 1 night in Oct 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mihaela

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay and visit, food was very delicious with great services, staff very friendly and welcoming
Stayed 1 night in Oct 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place pleasant hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a smaller room but it was still lovely, comfy bed, a window which actually opens and a great shower.
Stayed 1 night in Sep 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Carmen

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Attention to details lacking
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Sep 2024

10/10 Excellent

Dipak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Roger

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It took so long to check in, with only one member of staff on the desks. The room 131 was tiny and bathroom smaller. The bathroom also had a very strong chemical smell, could of been paint, but was not nice. My room was also next to the a fire exit that had been left open and this was right above a smoking area so that part of the building smelt of smoke. Lastly, when checking out, no one asked how my stay was, so did not have the chance to voice my concerns. I would not recommend this hotel to anyone.
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Stayed 1 night in Sep 2024

10/10 Excellent

Adwoa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Doja

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Definitely had cleanliness issues, had loads of dead bugs and animals in my room. The grounds were absolutely beautiful, and the staff were really lovely! Would recommend but they do need to sort out the housekeeping.
Stayed 1 night in Aug 2024

8/10 Good

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Joan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Horrible! Never again the room was above the kitchen and the rubbish bins! Flys and noise made the room unbearable, constant noise from the extraction fans goingon - with the weather being warm and not having air conditioning made the room so hot having needing the window open the only option - staff did move me but it’s was so late and spoilt a very special occasion
Stayed 1 night in Aug 2024

8/10 Good

Adwoa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home!
Attentiveness was excellent, customer service was on a high standard! Cannot fault anything with exception of the lack of air conditioning in the rooms. I’m sure it’s a warm and cosy during winter however please invest in air conditioning.
Stayed 2 nights in Aug 2024