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Rydges Lakeland Resort Queenstown

3.5 star property
Eco-certified Queenstown hotel in Queenstown City Centre with a sauna
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rydges Lakeland Resort Queenstown

Exterior
Poolside views, open daily
Poolside views, open daily
Front of property
Interior entrance

Reviews

7.2 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
The price is NZ$287
includes taxes & fees
2 Dec - 3 Dec

Explore the area

Map
38-54 Lake Esplanade, Queenstown, 9300
  • SKYCITY Wharf Casino
    6 min walk
  • Steamer Wharf
    6 min walk
  • TSS Earnslaw Steamship
    7 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    14 min drive

Room options

View all photos for Lake View King Room

Lake View King Room

Lake View King Room

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Blackout curtains
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Lake View Family Room

Lake View Family Room

Lake View Family Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Sofa bed - double
Blackout curtains
  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, Lake View

Junior Suite, 1 Bedroom, Lake View

Junior Suite, 1 Bedroom, Lake View

Highlights

Soundproofed
Heating
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Separate bedroom
Blackout curtains
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Lake View Twin Room

Lake View Twin Room | Lake view

Lake View Twin Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Blackout curtains
Hairdryer
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room With Lake View

In-room safe, blackout curtains, soundproofing, iron/ironing board

Family Room With Lake View

  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room With Lake View

In-room safe, blackout curtains, soundproofing, iron/ironing board

Twin Room With Lake View

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Junior Suite With Lake View

In-room safe, blackout curtains, soundproofing, iron/ironing board

One Bedroom Junior Suite With Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for King Room With Lake View

In-room safe, blackout curtains, soundproofing, iron/ironing board

King Room With Lake View

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Novotel Queenstown Lakeside
Hot tub
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1003)
The price is NZ$418
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Novotel Queenstown Lakeside

About the area

Queenstown

Rydges Lakeland Resort Queenstown places you steps from Lake Wakatipu and within a 10-minute stroll of SKYCITY Wharf Casino. Highlights at this eco-friendly hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Bazaar, serves local cuisine and is open for breakfast. Reds Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the sauna and pool loungers. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site. .Sights within a 10-minute walk of this 3.5-property class Queenstown City Centre hotel include Steamer Wharf and TSS Earnslaw Steamship.

What's nearby

  • TSS Earnslaw Steamship - 7 min walk - 0.6 km
  • Queenstown Beach - 9 min walk - 0.8 km
  • Kiwi and Birdlife Park - 13 min walk - 1.2 km
  • Skyline Queenstown - 15 min walk - 1.3 km
  • Queenstown Gardens - 19 min walk - 1.6 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 14 min drive

Restaurants

  • ‪Fergburger - ‬9 min walk
  • ‪Patagonia Chocolates - ‬8 min walk
  • ‪Smiths Craft Beer House - ‬8 min walk
  • ‪Mrs. Ferg Beach Street - ‬7 min walk
  • ‪Madam Woo - ‬9 min walk

About this property

Rydges Lakeland Resort Queenstown

Eco-certified Queenstown hotel in Queenstown City Centre with a sauna
Rydges Lakeland Resort Queenstown offers its guests an outdoor pool and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7126 square feet (662 square metres) and includes conference space. Multilingual staff, ski storage, and tour/ticket assistance are also featured at the eco-certified Rydges Lakeland Resort Queenstown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Queenstown hotel is smoke free.

  • 72 guestrooms or units
  • 6 levels
  • Conference rooms
  • 7126 sq ft of conference space
  • 662 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Rydges Lakeland Resort Queenstown offers 72 accommodations with a safe and coffee/tea makers. A pillow menu is available. Plasma televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (NZD 25 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 39 for adults and NZD 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bazaar
  • Reds Bar

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7,126 square feet of conference space
  • Meeting rooms

Outdoors

  • On a lake
  • Pool loungers
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 39 for adults and from NZD 20 for children
  • Uncovered self-parking fee: NZD 25.00 per night
  • Credit card charges are subject to a surcharge of 2.00 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Lakeland Queenstown
Lakeland Resort Queenstown
Queenstown Rydges
Queenstown Rydges Lakeland Resort
Rydges Lakeland
Rydges Lakeland Queenstown
Rydges Lakeland Resort
Rydges Lakeland Resort Queenstown
Rydges Queenstown
Rydges Resort Queenstown
Rydges Lakeland Hotel Queenstown
Rydges Lakeland Queenstown
Rydges Lakeland Resort Queenstown Hotel
Rydges Lakeland Resort Queenstown Queenstown
Rydges Lakeland Resort Queenstown Hotel Queenstown

Frequently asked questions

What is the cancellation policy at Rydges Lakeland Resort Queenstown?

Rydges Lakeland Resort Queenstown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Rydges Lakeland Resort Queenstown?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Rydges Lakeland Resort Queenstown on 2 Dec 2024 start from NZ$286.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Rydges Lakeland Resort Queenstown?

Yep, Rydges Lakeland Resort Queenstown has an uncovered self car park for NZD 25.00 per night. Onsite parking is limited.

Are there any beaches close to Rydges Lakeland Resort Queenstown?

Yep, Rydges Lakeland Resort Queenstown is a short 9-minute walk from Queenstown Beach. Fun beach activities include waterskiing, windsurfing and parasailing. You can also find boat tours.

Does Rydges Lakeland Resort Queenstown have a pool?

Rydges Lakeland Resort Queenstown has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Rydges Lakeland Resort Queenstown a romantic place to stay?

Poolside dining and a lounge bar, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Rydges Lakeland Resort Queenstown.

Is Rydges Lakeland Resort Queenstown family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Rydges Lakeland Resort Queenstown is a hit with families.

Does Rydges Lakeland Resort Queenstown serve breakfast?

You bet, buffet breakfast is available daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Rydges Lakeland Resort Queenstown?

No, Rydges Lakeland Resort Queenstown does not offer an airport shuttle service.

Is there a bar or restaurant at Rydges Lakeland Resort Queenstown?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Rydges Lakeland Resort Queenstown?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Rydges Lakeland Resort Queenstown?

No, pets are not allowed.

Rydges Lakeland Resort Queenstown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 225 out of 1002 reviews" "
Rating 8 - Good. 341 out of 1002 reviews" "
Rating 6 - Okay. 239 out of 1002 reviews" "
Rating 4 - Poor. 129 out of 1002 reviews" "
Rating 2 - Terrible. 68 out of 1002 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Fane

Liked: Staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Denise

Travelled with family
Great view of lake. Found out on checkin there was no parking -had to pay $25 per day.
Stayed 3 nights in Sep 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Sep 2024

8/10 Good

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff excellent on check in. Hotel sowing its age a little. Very convenient to Queenstown city centre
Stayed 1 night in Aug 2024

4/10 Poor

Sonja

Disliked: Property conditions & facilities
The beds were excellent. Excellent hot water supply. Cold water tap to bath had no water. Had to run shower on cold to put cold water in bath. Water pressure for shower pitiful. Shower either very hot or cold. No way could control heat of shower apart from hot or cold Leak from bath/shower running along metal strip between corridor carpet and bathroom tiles. No heating in bedroom. No shower cap or anything like that.
Stayed 3 nights in Aug 2024

2/10 Terrible

Anthony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Misleading marketing and room descriptions
We were very disappointed. We booked a junior suite overlooking the lake. We got a dingy, grubby, old and small room on the 1st floor. No majestic lake views...just the carpark, road and park adjoining the lake. After complaining the reception we where moved to an alternate room, on level 5. Unfortunately the room was exactly the same as the original. Still old, dingy, not clean...and small. Higher up, but still no lake view. There is an large outdoor common patio area that blocked all views. Unfortunately, while Rydges has a great location and was classy years ago...it is long past it now. I know there are refurbs happening in parts, but until completed the owners need to change their marketing and room descriptions and stop misleading customers to expect something more than you can deliver. The rooms we saw were NOT suites and should not be promoted that way...and sold for the rates asked. The only good thing to report on was the service and care shown by the duty manager. Harry deserves 5 stars for going above and beyond in sorting the problems.
Stayed 3 nights in Jul 2024

6/10 Okay

Mykaela

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, beautiful location and property. Would visit again. :)
Stayed 3 nights in Jul 2024

10/10 Excellent

Susan

Stayed 2 nights in Jun 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my mum for her birthday from the end of June to early July. The staff were extremely friendly and answered any questions we had. Their breakfast buffet was a plus! Plenty of options to choose from. We also loved the views from our room and the convenience of the location. The main town was within walking distance. Highly recommend booking here if you appreciate good service, convenience and location. We will be back again for sure!
Stayed 6 nights in Jun 2024

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good. Staff in lobby were super helpful at all times. Easy getting transport from hotel to ski fields Room service dinner menu could be better great view from room
Stayed 7 nights in Jul 2024

10/10 Excellent

David and Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived Harry & his fellow team members greeted us with a warm welcome. The housekeeping staff kept our room pristine. Parking is limited but plenty available on street if required. The breakfast was out of this world with freshness & variety. Very close walking distance to town and plenty to see & do. Sitting there on our balcony watching the sun go down was breathtaking. Definitely recommend anyone to stay at Rydges.... ps the beds are soooo comfy!!
Stayed 3 nights in Jul 2024

8/10 Good

Sarah

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The view is spectacular. Loved the disco music in the lifts. Family room was fine. No fan in bathroom and boiling kettle behind TV didn’t feel safe. Staff lovely and helpful. Couldn’t chrome cast to tv as issue with the tv wifi which wasn’t good. Easy walk into town.
Stayed 4 nights in Jul 2024

6/10 Okay

Michelle

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
Rooms were very basic and not the same as the photos. Some staff was great. Cleaning didn’t happen until late in the day some days. Location was awesome and beautiful views.
Stayed 3 nights in Jul 2024

6/10 Okay

Aaron

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Rooms very run down. Limited onsite parking
Stayed 3 nights in Jul 2024

6/10 Okay

Jye

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Slightly out dated , the toilet had a dodgy flusher
Stayed 1 night in Jul 2024

2/10 Terrible

Shashi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not good at al the staff didn't know hw to talk to the client 🙄 😕 very Rude not friendly at al
Stayed 3 nights in Jun 2024

4/10 Poor

Marjunette, Lexington

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Significantly understaffed. Housekeeping did not occur, even after we specifically requested it from the concierge. The water splattered harshly out of the bathroom sink faucet either scalding hot or ice cold. Plumbing maintenance desperately needed. Walls between rooms are paper-thin. Could easily hear the person in the next room talking at seemingly normal levels.
Stayed 3 nights in Jun 2024

10/10 Excellent

Joan Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was stunning. Great position as the bus stop was directly in front of the hotel.
Stayed 7 nights in Jun 2024

8/10 Good

Michelle Lee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great location easy walk to town, I read a heap of reviews after I booked and people were really bagging this hotel and I thought I had made mistake booking it. The staff were great, the room was really nice and clean. The location was amazing, only downside was the walls are thin so you could hear louder conversations between rooms for us this was only 1 night and honestly for about 30 minutes so was not really an issue.
Stayed 4 nights in Jun 2024

8/10 Good

Claire

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
We really enjoyed our stay, reason for lower property rating is because of the shower too hot and having to climb over bath. Also massive stains on carpet and in fridge. Someone would have been charged to get this cleaned or replaced and it has not been done. We did have a lovely stay, joining rooms was also great.
Stayed 1 night in Jun 2024

2/10 Terrible

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room was not ready 30 mins prior check in time (this is also happened to me 8 years ago) we were offered another room which was nice however this room had a bed with broken slats, a shower that leaked and kept changing temperature scolding us, and a basin sink that would fill while using and would take mins to drain. When mentioned to reception they said they would let maintenance know. Nothing was done about it or an alternative offered for the duration of our stay. Housekeeping was not completed until after 4pm each day, I had to request to be prioritised as we did not want to come home to am unmade room/clean towels/toiletries. This request was met but we were told that this is standard practice as check ins take priority. This is concerning as our room was not ready 30 mins prior to check in. The solution you would think would be to employ enough staff to be a me to manage the large volume of rooms and housekeeping. This was all the case 8 years ago. It seems to be the way they run their business. I will not be returning to this hotel. Staff were helpful and kind, but the business model is questionable.
Stayed 5 nights in Jun 2024

8/10 Good

Mickie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy
Stayed 2 nights in May 2024

10/10 Excellent

steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, early check-in and parking which is sometimes hard to get, awesome check-in Staff, big smile and cheerful, will be back.
Stayed 2 nights in May 2024