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Last Drop Village Hotel and Spa

4.0 star property
Suburban hotel with full-service spa and health club

Photo gallery for Last Drop Village Hotel and Spa

Children's activities
Front of property
Indoor pool, open 7:00 AM to 9:30 PM, pool loungers
Classic Cottage, 1 Double Bed
Suite (Feature)

Reviews

8.4 out of 10
Very good

Popular amenities

The current price is NZ$207
includes taxes & fees
20 Feb - 21 Feb

Explore the area

Map
Hospital Road, Bromley Cross, Bolton, England, BL7 9PZ
  • Turton Golf Club
    ‪11 min walk‬
  • Dunscar Bridge Brewery
    ‪20 min walk‬
  • Jumbles Country Park
    ‪3 min drive‬
  • Manchester (MAN)
    ‪48 min drive‬

Room options

View all photos for Family Room (Classic)

In-room safe, desk, laptop workspace, blackout curtains

Family Room (Classic)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Double Room

In-room safe, desk, laptop workspace, blackout curtains

Classic Double Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Executive Double or Twin Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room (Family)

In-room safe, desk, laptop workspace, blackout curtains

Executive Room (Family)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Day bed
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 1 Double Sofa Bed, 1 Double Bed and 1 Single Bed

View all photos for Executive Double Room

In-room safe, desk, laptop workspace, blackout curtains

Executive Double Room

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Cottage (Classic)

In-room safe, desk, laptop workspace, blackout curtains

Family Cottage (Classic)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Cottage Executive Double-Twin

In-room safe, desk, laptop workspace, blackout curtains

Cottage Executive Double-Twin

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage Executive Double

Cottage Executive Double

Cottage Executive Double

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Cottage, 1 Double Bed

Classic Cottage, 1 Double Bed

Classic Cottage, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Classic Twin Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite (Feature)

Suite (Feature)

Suite (Feature)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Cottage (Double-Twin)

In-room safe, desk, laptop workspace, blackout curtains

Classic Cottage (Double-Twin)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Mercure Bolton Georgian House Hotel

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, (666)
The price is NZ$129
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Mercure Bolton Georgian House Hotel

About the area

Bolton

At Last Drop Village Hotel and Spa you'll be within a 30-minute stroll of Turton Golf Club and Jumbles Country Park. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and steam room. The restaurant, Courtyard Restaurant, is open for breakfast, brunch and lunch. Courtyard Bar is the hotel's own lobby lounge, serving drinks along with breakfast and brunch. Enjoy the gym, sauna and pool loungers. 9096 square feet (845 square metres) of event facilities include 9 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and a snack bar/deli. English breakfast is available on weekdays between 6:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this Bolton hotel, you'll be 2 km (1.2 mi) from Turton Tower and 3.8 km (2.4 mi) from Smithills Hall.

What's nearby

  • Turton Golf Club - 11 min walk
  • Turton Tower - 4 min drive
  • Smithills Hall - 10 min drive
  • Bolton Albert Halls - 11 min drive
  • Middlebrook Retail & Leisure Park - 18 min drive

Getting around

  • Radcliffe Tram Stop - 16 min drive
  • Bromley Cross Station - 17 min walk
  • Manchester Airport (MAN) - 48 min drive

Restaurants

  • ‪Bromley Cross Railway Station - ‬17 min walk
  • ‪The Nook & Cranny - ‬11 min walk
  • ‪Starbucks - ‬6 min drive
  • ‪Roka - ‬5 min drive
  • ‪Baker's - ‬5 min drive

About this property

Last Drop Village Hotel and Spa

Suburban hotel with full-service spa and health club
Last Drop Village Hotel and Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 9 meeting rooms are available. Event space at this hotel measures 9096 square feet (845 square metres) and includes a conference centre. A sauna, a terrace, and barbecue grills are also featured at the eco-certified Last Drop Village Hotel and Spa. Free self parking is available.

This Bolton hotel is smoke free.

  • 135 guestrooms or units
  • 3 levels
  • 9096 sq ft of conference space
  • 845 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Last Drop Village Hotel and Spa offers 135 accommodations with a safe and coffee/tea makers. A pillow menu is available. 42-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18.50 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Courtyard Bar
  • Courtyard Restaurant

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Changing table
  • Children's books
  • Free cot
  • Highchair
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (9,096 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 18.50 for adults and from GBP 7.95 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 9:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Bolton Mercure Last Drop Village
Last Drop Village
Mercure Bolton Last Drop Village
Mercure Bolton Last Drop Village Hotel
Mercure Hotel Bolton Last Drop Village
Mercure Last Drop
Mercure Last Drop Hotel Bolton
Mercure Last Drop Village
Mercure Last Drop Village Hotel
Mercure Last Drop Village Hotel Bolton
Last Drop Village Hotel Bolton
Last Drop Village Hotel
Last Drop Village Bolton
Mercure Bolton Last Drop Village Hotel Spa
Last Drop Village Spa Bolton
Last Drop Village Hotel and Spa Hotel
Last Drop Village Hotel and Spa Bolton
Last Drop Village Hotel and Spa Hotel Bolton

Frequently asked questions

What is the cancellation policy at Last Drop Village Hotel and Spa?

Last Drop Village Hotel and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Last Drop Village Hotel and Spa?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Last Drop Village Hotel and Spa on 20 Feb 2025 start from NZ$206.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Last Drop Village Hotel and Spa?

Yep, Last Drop Village Hotel and Spa has a free self car park.

Is there a spa on site at Last Drop Village Hotel and Spa?

Yep, there is an onsite spa at Last Drop Village Hotel and Spa. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Last Drop Village Hotel and Spa have a pool?

Last Drop Village Hotel and Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 9:30 PM.

What luxury perks are available at Last Drop Village Hotel and Spa?

Last Drop Village Hotel and Spa features a full-service spa, a health club and an indoor pool.

Is Last Drop Village Hotel and Spa family-friendly?

You bet! With amenities such as children's meals and a BBQ, as well as changing tables and highchairs in the guestrooms, it's no surprise that Last Drop Village Hotel and Spa is a hit with families.

Does Last Drop Village Hotel and Spa serve breakfast?

Sure does, English brekkie is served on weekdays between 6:30 AM and 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Last Drop Village Hotel and Spa?

No, Last Drop Village Hotel and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Last Drop Village Hotel and Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch and lunch.

What time are check-in & check-out at Last Drop Village Hotel and Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Last Drop Village Hotel and Spa?

Dogs are welcome at Last Drop Village Hotel and Spa, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Is there a golf course on site at Last Drop Village Hotel and Spa?

There is a golf course next to Last Drop Village Hotel and Spa.

Last Drop Village Hotel and Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 497 out of 1001 reviews
Rating 8 - Good. 308 out of 1001 reviews
Rating 6 - Okay. 106 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nick

Business traveller
Liked: Staff & service, property conditions & facilities
Excellent spa and gym facilities, the hotel could do with investment and repair in places. All in all a pleasant place to stay.
Stayed 2 nights in Nov 2024

4/10 Poor

Christopher

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing
Staff we're good, site is very dated. Food was nice but very pricey.
Stayed 4 nights in Nov 2024

6/10 Okay

Claire

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Perfectly fine. But tired.
Perfectly fine. But tired. Needs updating badly. Breakfast lovely. Spa lovely.
Stayed 2 nights in Nov 2024

8/10 Good

Lauren

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Moses

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

K

Liked: Staff & service
Room was a little scruffy with net curtains which had marks on them. I was with a friend for a wedding, and had booked a twin room, but ended up with a double - due to timings of the wedding had no availability to ask to change rooms. Breakfast, even pre-booked was expensive. I'm a vegetarian and there was a good selection, however as it isn't a buffet breakfast, you only get 1 of each item- if you want the full selection then it is a large breakfast, but having paid the same price as everyone else, I would have expected to have least been offered 2 of everything. We only received small cups of coffee and pots of tea- asked for more but never received them. The wedding itself was amazing and the staff worked really hard. The wedding meal was great and the food plentiful.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Stayed 1 night in Nov 2024

10/10 Excellent

ADAM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Winsome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!!!
Stayed 1 night in Nov 2024

6/10 Okay

Stewart

Travelled with group
Ok but reception staff customer care poor on visit
I never received any of my silver or gold hotels.com member rewards so I had to pay £29x 2 =£58.00 for breakfast silver rewards When I asked about the two free welcome drinks I was told we have stopped this!! I received these on my first stay at this hotel in October 24 so I was very unhappy The room was up some stairs and not in a ground floor cottage I was in room 87 where as in October 24 when I came for the hustings I was in a cottage on the ground floor
Stayed 2 nights in Oct 2024

6/10 Okay

Kimberley, Eastham

Liked: Cleanliness, staff & service, amenities
Room was noisy could hear next door snoring, and everyone that left slamming door right next to my room from 5am onwards also couldn’t watch tv as was side on to bed so strange
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around
Stayed 4 nights in Sep 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 2 day break
Had a great stay recently at the Last Drop Hotel & Spa. Very nice spa facilities with a range of different steam rooms / saunas. Choice of food / drink also good and not too expensive considering it’s a hotel. The location is also very scenic with plenty of nice views.
Stayed 1 night in Oct 2024

10/10 Excellent

adam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Oct 2024

8/10 Good

Tsvetan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Not sure
Initially I was in a which was close to the spa facilities and there some sort of loud machine noise coming from ac unit or air source heat pump. I asked to change rooms and I was upgraded for free. Then I had a noisy experience from some drunken hotel guests which was eventually resolved by the hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good apart from the leak ceiling
Had a great stay overall. I love the fact it's dog friendly but it probably would be a nice touch to have maybe some dog blankets or towels. Food in the restaurant was lovely. Spa was great, not busy if you go in the morning. The only problem we had was that we had a major leak late in the evening from the room upstairs. It was clear this wasn't the first time. the ceiling was soft and it was bulging. They sent the waiter, who wasn't going to fix it clearly but was going to tell the customers upstairs to not shower (which made me giggle). Just a shame.
Stayed 2 nights in Oct 2024

8/10 Good

Gary

Business traveller
Liked: Staff & service
Good, but not great...needs some TLC in places
Obviously the Spa/Pool generates a lot of income for this hotel, but also makes it difficult to find a parking space at peek times. Bar food menu is quickly exhausted if staying for more than a couple of nights and the queue to order food/drink can become quite long, but staff were friendly and room was clean and tidy. Tables used for breakfast service were sticky to the touch which is very unpleasant and you get a feeling that this once very impressive facility is getting a bit long to the tooth in places and in need of some TLC. Happy to stay again if required but wouldn't go out of my way if other options were closer.
Stayed 4 nights in Sep 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was really nice, very friendly staff. Lovely and clean warm rooms. The only negative feedback I could give, that has a gold member we were given vouchers for a free glass of wine per person. Which was a very nice gesture, however if you going to do a nice gesture, please do it right. We were given two glasses of house red wine, god knows how long ago it had been open, it was awful. I would have rather not been given the voucher for the wine. Most house wines are palatable, but this certainly wasn’t.
Stayed 1 night in Oct 2024

10/10 Excellent

paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Oct 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 4 nights in Oct 2024