The Ritz-Carlton, Boston

5.0 star property
Luxury Boston hotel in Downtown Boston with a health club
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, Boston

City view
Premium bedding, in-room safe, desk, laptop workspace
Lounge
Aerial view
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
The price is NZ$1,079
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
10 Avery St, Boston, MA, 02111
  • Boston Opera House
    2 min walk
  • Boston Public Garden
    5 min walk
  • Boston Common
    6 min walk
  • Boston, MA (BOS-Logan Intl.)
    16 min drive

Room options

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed - double
Premium bedding
  • 71 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Park View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • 39 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Terrace, View

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 39 sq m
  • Sleeps 2
  • 2 Double Beds

Club Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 1 Bedroom (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 82 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Park View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • 39 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Park View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • 39 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Terrace, View

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 82 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Park View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • 39 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Sofa bed - double
  • 82 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Park View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
  • 39 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom (Scenic Park & Boston Common View)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
  • 39 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom, Park View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Sofa bed - double
  • 102 sq m
  • Park view
  • Sleeps 4
  • 1 Double Bed

Luxury Suite, 1 Double Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
  • 82 sq m
  • Sleeps 4
  • 1 Double Bed

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed - double
  • 71 sq m
  • Sleeps 4
  • 1 Double Bed

Similar properties

About the area

Boston

A luxury stay in the heart of Boston awaits you at The Ritz-Carlton, Boston. Within just a 10-minute stroll, you'll find Boston Public Garden and Boston Common. Highlights at this hotel include a restaurant, a gym and a bar/lounge. .Enjoy the gym along with access to aerobics classes and yoga classes. 12296 square feet (1142 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and spa services. Cooked-to-order breakfast is available on weekdays between 7 AM and 11:30 AM and on weekends between 7 AM and 1 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 15-minute walk of this 5-property class Downtown Boston hotel include Newbury Street and Faneuil Hall Marketplace.

What's nearby

  • Boston Common - 6 min walk - 0.6 km
  • Faneuil Hall Marketplace - 15 min walk - 1.3 km
  • New England Aquarium - 17 min walk - 1.5 km
  • TD Garden - 4 min drive - 2.5 km
  • Fenway Park - 6 min drive - 4.2 km

Getting around

  • Chinatown Station - 2 min walk
  • South Station - 9 min walk
  • Logan International Airport (BOS) - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪George Howell Coffee - ‬3 min walk
  • ‪El Jefe's Taqueria - ‬3 min walk
  • ‪Teazzi - ‬4 min walk
  • ‪Bakey - ‬3 min walk

About this property

The Ritz-Carlton, Boston

Luxury Boston hotel in Downtown Boston with a health club
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, 9 meeting rooms, and limo/town car service.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 12296 square feet (1142 square metres) and includes conference space. A health club, spa services, and multilingual staff are also featured at the luxury The Ritz-Carlton, Boston. Parking is available for a fee.

This 5-star Boston hotel is smoke free.

  • 193 guestrooms or units
  • 7 levels
  • Conference rooms
  • 12296 sq ft of conference space
  • 1142 sq. m of conference space
  • Built in 2001
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Ritz-Carlton, Boston offers 193 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 49-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Covered valet parking on site (USD 65 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7 AM to 11:30 AM on weekdays and 7 AM to 1 PM on weekends; USD 24 to 28 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Baby bath
  • Free cot
  • Highchair
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,296 square feet of conference space
  • 9 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lever door handles
  • Lift (92 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (92 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2001
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable/satellite channels
  • Netflix

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 24.00 to 28.00 per person
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Valet parking fee: USD 65 per day
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015380351
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0015380351. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Common Ritz-Carlton
Boston Ritz-Carlton
Ritz-Carlton Boston
Ritz-Carlton Boston Common
Ritz-Carlton Common
Ritz-Carlton Common Boston
Ritz-Carlton Common Hotel
Ritz-Carlton Common Hotel Boston
Ritz-Carlton Boston Common Hotel
Ritz-Carlton Boston Common Hotel Boston
Ritz Boston
Ritz-Carlton Boston Hotel
The Ritz Carlton Boston Common
The Ritz-Carlton, Boston Hotel
The Ritz-Carlton, Boston Boston
The Ritz-Carlton, Boston Hotel Boston

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, Boston?

The Ritz-Carlton, Boston offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Boston?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Boston on 1 Dec 2024 start from NZ$1,079.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, Boston?

Yep, The Ritz-Carlton, Boston has covered valet parking for USD 65 per day.

Are there any beaches close to The Ritz-Carlton, Boston?

The closest beach to The Ritz-Carlton, Boston is Revere Beach (8.3 km).

Is there a spa on site at The Ritz-Carlton, Boston?

There's no onsite spa, but this property does offer spa services.

What makes The Ritz-Carlton, Boston a romantic place to stay?

Romance packages and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton, Boston.

Is The Ritz-Carlton, Boston family-friendly?

You bet! With amenities such as laundry facilities, as well as highchairs and baby baths in the guestrooms, it's no surprise that The Ritz-Carlton, Boston is a hit with families.

Are there hot tubs in the rooms at The Ritz-Carlton, Boston?

No, but there are deep-soaking baths in the guestrooms.

Does The Ritz-Carlton, Boston serve breakfast?

Sure does, cooked-to-order breakfast is available on weekdays between 7 AM and 11:30 AM and weekends from 7 AM to 1 PM.

Is there a free airport shuttle available at The Ritz-Carlton, Boston?

No, The Ritz-Carlton, Boston does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton, Boston?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Ritz-Carlton, Boston?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at The Ritz-Carlton, Boston?

Cats and dogs are welcome at The Ritz-Carlton, Boston, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 27 kg per pet.

The Ritz-Carlton, Boston Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 217 out of 329 reviews" "
Rating 8 - Good. 48 out of 329 reviews" "
Rating 6 - Okay. 37 out of 329 reviews" "
Rating 4 - Poor. 16 out of 329 reviews" "
Rating 2 - Terrible. 11 out of 329 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a fabulous stay! The room was great, the staff was fantastic and the food was delicious. Everyone in my family really enjoyed it.
Stayed 2 nights in Jul 2024

8/10 Good

Arun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2024

6/10 Okay

lindsey, Elmhurst

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

DANIEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gym was amazing and the staff made sure everything was perfect in our room. This is close to everything that you want to do. Everything was in walking distance.
Stayed 3 nights in Jul 2024

10/10 Excellent

danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 3 nights in Jun 2024

10/10 Excellent

Michael

Stayed 1 night in Jun 2024

10/10 Excellent

Joffery

Stayed 4 nights in Jun 2024

10/10 Excellent

Raymond

Stayed 2 nights in May 2024

10/10 Excellent

Louisa, Surfside

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, everything was perfect in this location. Immaculate well appointed rooms, amazing breakfast, & staff on point. Location can't be beat right next to Boston Commons with total walkability !!! Treat yourself to this amazing property if you are planning to visit Boston, you will NOT be disappointed !!!
Stayed 3 nights in May 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel bar is closed on Sundays and Mondays. Cafe doesn’t serve coca-cola products and has limited hours. No other restaurants in hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Opio

Stayed 1 night in Apr 2024

10/10 Excellent

Ebbah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer, Northport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous. Excellent service and staff. Seems like a problem with a lot of the older high end hotels, but wish they could make their heating/cooling system quieter. Aside from that, perfect.
Stayed 1 night in Apr 2024

4/10 Poor

Fen

Stayed 4 nights in Apr 2024

4/10 Poor

Andrei

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No tea/coffee in the room. Porters, room staff, check-in desk staff 10/10. Sunday 3/31/24 afternoon concierge - 1/10, same for duty manager. The common lobby lacks baby changing facilities tho kids are all over. Suite was nice but service partly below expectations when was needed most. Will not recommend or return

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

MW

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Tobe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive throughout the trip. The location is in the heart of the theatre district which was perfect for us. The beds were comfortable. Room service was pricey but wonderful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really great staff and facility, only thing it could use is a Spa!
Stayed 4 nights in Feb 2024

10/10 Excellent

Leana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay. So happy
Stayed 4 nights in Feb 2024

10/10 Excellent

Maureen Villareal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the staff for early check in. I had the best time.
Stayed 1 night in Feb 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 3 nights in Dec 2023

6/10 Okay

eugenie

Travelled with family
Liked: Staff & service
Disliked: Amenities
I like the fact the staff aimed to please. The lobby was comfortable. Felt safe. What i didnot like the view to my room felt like PRISON it was overlooking the roof .housekeeping not paying attention to details such as vacuuming. Hotel itself should pay attention to renovations due to price we paid.
Stayed 2 nights in Jan 2024