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Embassy Suites by Hilton Boulder

4.0 star property
Hotel with free breakfast, a quick walk to Twenty Ninth Street

Photo gallery for Embassy Suites by Hilton Boulder

Exterior
Lobby
LED TV, pay films
Reception
In-room safe, desk, laptop workspace, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
The current price is NZ$284
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
2601 Canyon Boulevard, Boulder, CO, 80302
  • Folsom Field
    ‪17 min walk‬
  • University of Colorado Boulder
    ‪18 min walk‬
  • Pearl Street Mall
    ‪18 min walk‬
  • Broomfield, CO (BJC-Rocky Mountain Metropolitan)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

LED TV, pay films

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Sofa bed - double
Blackout curtains
  • Mountain view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Balcony

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Sofa bed - double
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Basic Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Sofa bed - double
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Corner

LED TV, pay films

Suite, 2 Queen Beds, Corner

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible, Non Smoking (Hearing)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

LED TV, pay films

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible, Non Smoking (Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Pool View

In-room safe, desk, laptop workspace, blackout curtains

Premier Suite, 1 King Bed, Pool View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Sofa bed - double
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Boulder

At Embassy Suites by Hilton Boulder you'll be within a 20-minute stroll of Twenty Ninth Street and Folsom Field. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .The restaurant, Brickstones Kitchen & Bar, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and pool loungers as well as access to bike hire. Business travelers can take advantage of meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 20-minute walk of this 4-property class Central Boulder hotel include University of Colorado Boulder and Pearl Street Mall.

What's nearby

  • Folsom Field - 17 min walk - 1.4 km
  • University of Colorado Boulder - 18 min walk - 1.5 km
  • Pearl Street Mall - 18 min walk - 1.6 km
  • Boulder Theater - 3 min drive - 1.8 km
  • Chautauqua Park - 5 min drive - 3.7 km

Getting around

  • Northglenn & 112th Station - 27 min drive
  • Denver International Airport (DEN) - 44 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Chipotle Mexican Grill - ‬5 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬4 min walk
  • ‪Burger King - ‬5 min walk

About this property

Embassy Suites by Hilton Boulder

Hotel with free breakfast, a quick walk to Twenty Ninth Street
Embassy Suites by Hilton Boulder offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Embassy Suites by Hilton Boulder. For a fee, parking is available.

This 4-star Boulder hotel is smoke free.

  • 1 building
  • 204 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 2017
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Outdoor picnic space
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Embassy Suites by Hilton Boulder offers 204 air-conditioned accommodations with laptop-compatible safes and a safe. This accommodation is furnished with double sofa beds. LED televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Boulder hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, Spanish

Similar properties

Facials

Hilton Garden Inn Boulder

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 1,000 reviews
The price is NZ$209
includes taxes & fees
20 Apr - 21 Apr
Hilton Garden Inn Boulder

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 24 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Brickstones Kitchen & Bar

Things to do

  • Bicycle rentals
  • Gym
  • Heated pool
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • High-pile carpet in room
  • Lift (122 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 24 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Boulder Hotel
Embassy Suites Hilton Boulder
Embassy Suites by Hilton Boulder Hotel
Embassy Suites by Hilton Boulder Boulder
Embassy Suites by Hilton Boulder Hotel Boulder

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Boulder?

Embassy Suites by Hilton Boulder offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Boulder?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Boulder on 20 Apr 2025 start from NZ$283.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Boulder?

Yep, Embassy Suites by Hilton Boulder has a covered self car park with in/out privileges for USD 24 per night.

Does Embassy Suites by Hilton Boulder have a pool?

Embassy Suites by Hilton Boulder has a heated pool and an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is Embassy Suites by Hilton Boulder family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Boulder is a hit with families.

Does Embassy Suites by Hilton Boulder serve breakfast?

Yeah, complimentary buffet brekkie is served daily.

Is there a free airport shuttle available at Embassy Suites by Hilton Boulder?

No, Embassy Suites by Hilton Boulder does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Boulder?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Embassy Suites by Hilton Boulder?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Embassy Suites by Hilton Boulder?

Cats and dogs are welcome at Embassy Suites by Hilton Boulder, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Embassy Suites by Hilton Boulder Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1003 reviews
Rating 8 - Good. 205 out of 1003 reviews
Rating 6 - Okay. 62 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Housekeeping was lax in cleaning the room and leaving a backup TP
Stayed 7 nights in Dec 2024

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay
Large room with space for everyone. Comfortable beds. Great breakfast and welcoming staff
Stayed 3 nights in Dec 2024

6/10 Okay

Ric

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great location and very friendly staff, BUT too many dogs for my liking! Because of family fog allergies, it made it difficult to breathe. There were dogs EVERYWHERE in this hotel. One even urinated in the hallway.
Stayed 7 nights in Dec 2024

10/10 Excellent

Larry

Stayed 3 nights in Dec 2024

10/10 Excellent

Larry

Stayed 3 nights in Dec 2024

6/10 Okay

Laura

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
No views. Parking was too expensive and spaces too small. Great staff, great rooms. Good locaton.
Stayed 4 nights in Dec 2024

10/10 Excellent

Bradley or Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Mark

Stayed 2 nights in Dec 2024

10/10 Excellent

Evert

Stayed 1 night in Nov 2024

8/10 Good

Robert

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Our room was a bit dirty and the heating system was noisy
Stayed 3 nights in Dec 2024

10/10 Excellent

Deborah

Stayed 1 night in Nov 2024

10/10 Excellent

Joyce, New Braunfels

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was walkable to alot of places.
Stayed 3 nights in Nov 2024

8/10 Good

Lirim

Stayed 2 nights in Nov 2024

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Quick weekend stay and the hotel was outstanding. Service was very good. Hotel was clean. Food and drink was excellent. All around great experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Boulder
Stayed 3 nights in Nov 2024

8/10 Good

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
My only problem was with a bathroom door, it slides instead of a regular door, on 2 occasions the door closed and got stuck, I almost had a panicked attack I got stuck in the bathroom. For that reason will never stay at this place.
Stayed 3 nights in Nov 2024

10/10 Excellent

KATALIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Guadalupe

Stayed 3 nights in Nov 2024

10/10 Excellent

Elani

Liked: Cleanliness, staff & service, property conditions & facilities
This Hotels are the best 👌
Stayed 1 night in Nov 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Tom

Stayed 1 night in Oct 2024

2/10 Terrible

Janette

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
No water but a fire hazard phone battery
They had numerous problems with the water and water pressure. Twice in 3 days they had to notify the guests that the water was going to be turned off for an hour. Both times it was off longer than expected. Multiple other times there was no water, or the pressure was so low, the water was only trickling out of the faucets, including the shower and toilets. Multiple times the water had to be run for several minutes before clear water (no rust) was coming out. On top of that, the management didn’t tell us to run the water before drinking it (yuk!!!!). One morning there was water but low pressure and no hot water!!! Calls to the front desk had to be made via our cell phones because the phone in the room had a bulging battery. We reported it but they did nothing. Apparently, the staff (multiple staff) did not know that a bulging lithium battery is a fire hazard. We brought it to the front desk. On top of all this, when I went to check out and the reception asked how was our stay and I said awful and reported why, the response back was oh I’m sorry. No offer to make amends to the bill until I asked for a discount. A blank look was returned, so I asked for free parking and the two cans of water in the mini fridge. They said ok.
Stayed 3 nights in Oct 2024

8/10 Good

Kimberly

Travelled with family
Stayed 3 nights in Oct 2024