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Emporium Hotel South Bank

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Emporium Hotel South Bank

Terrace/patio
River City King Suite
4 bars/lounges
View from property
River City Twin Suite

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
The current price is NZ$416
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
267 Grey St, South Brisbane, QLD, 4101
  • South Bank Parklands
    ‪2 min walk‬
  • Brisbane Convention and Exhibition Centre
    ‪9 min walk‬
  • Queensland Performing Arts Centre
    ‪10 min walk‬
  • Brisbane, QLD (BNE)
    ‪27 min drive‬

Room options

View all photos for Exquisite Suite

Minibar, in-room safe, desk, soundproofing

Exquisite Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Bathrobes
Spring-water bath
Hairdryer
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium River City Suite

Premium River City Suite

Premium River City Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Bathrobes
Designer toiletries
Private bathroom
Hairdryer
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Frangipani Suite

Frangipani Suite | Living area

Frangipani Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Bathrobes
Designer toiletries
Private bathroom
  • 145 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Pool Side Cabana Suite

Pool Side Cabana Suite

Pool Side Cabana Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Bathrobes
Designer toiletries
Private bathroom
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Vista Suite

Minibar, in-room safe, desk, soundproofing

Urban Vista Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Designer toiletries
Bathrobes
Hairdryer
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Vista Twin Suite

Minibar, in-room safe, desk, soundproofing

Vista Twin Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Designer toiletries
Bathrobes
Hairdryer
Rainfall showerhead
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Vista King Suite

Minibar, in-room safe, desk, soundproofing

Vista King Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Designer toiletries
Bathrobes
Hairdryer
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for River City King Suite

Minibar, in-room safe, desk, soundproofing

River City King Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Bathrobes
Separate bath and shower
Hairdryer
Designer toiletries
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for River City Twin Suite

Minibar, in-room safe, desk, soundproofing

River City Twin Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Bathrobes
Separate bath and shower
Hairdryer
Designer toiletries
  • 40 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Emporium Suite

Minibar, in-room safe, desk, soundproofing

Emporium Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Bathrobes
Spring-water bath
Hairdryer
  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for River City King Suite

Minibar, in-room safe, desk, soundproofing

River City King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Vista King Suite

Minibar, in-room safe, desk, soundproofing

Vista King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for River City Two Queen Suite

Minibar, in-room safe, desk, soundproofing

River City Two Queen Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium River City King Suite

Minibar, in-room safe, desk, soundproofing

Premium River City King Suite

  • Sleeps 2
  • 1 King Bed

Frangipani Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Exquisite Suite

Minibar, in-room safe, desk, soundproofing

Exquisite Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Emporium Suite

Minibar, in-room safe, desk, soundproofing

Emporium Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Urban Vista King Suites

Minibar, in-room safe, desk, soundproofing

Urban Vista King Suites

  • Sleeps 2
  • 1 King Bed

View all photos for Poolside Cabana Suite

Minibar, in-room safe, desk, soundproofing

Poolside Cabana Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Vista Twin Suite

Minibar, in-room safe, desk, soundproofing

Vista Twin Suite

  • Sleeps 2
  • 2 Single Beds

About the area

Brisbane

A luxury stay in Brisbane awaits you at Emporium Hotel South Bank. Within steps you'll find South Bank Parklands and Brisbane Convention and Exhibition Centre within a 15-minute stroll. Highlights at this eco-friendly hotel include 2 restaurants, 4 bars/lounges and a full-service spa. .A day of pampering can include massages, body wraps and mani/pedis. Enjoy the outdoor swimming pool, gym, sauna and pool loungers. 4413 square feet (410 square metres) of event facilities include 7 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Within a 20-minute walk of this 5-property class South Brisbane hotel, attractions include Queensland Performing Arts Centre and Treasury Casino.

What's nearby

  • South Bank Parklands - 2 min walk - 0.2 km
  • Brisbane Convention and Exhibition Centre - 9 min walk - 0.8 km
  • Queensland Performing Arts Centre - 10 min walk - 0.9 km
  • Treasury Casino - 19 min walk - 1.6 km
  • XXXX Brewery - 4 min drive - 2.9 km

Getting around

  • South Bank Station - 1 min walk
  • Brisbane Airport (BNE) - 27 min drive

Restaurants

  • ‪The Terrace - Emporium Hotel South Bank Brisbane - ‬1 min walk
  • ‪Guzman Y Gomez - ‬3 min walk
  • ‪Belle Époque - ‬1 min walk
  • ‪The Yiros Shop - South Brisbane - ‬2 min walk
  • ‪Harajuku Gyoza - South Bank - ‬3 min walk

About this property

Emporium Hotel South Bank

Luxury hotel with 2 restaurants and full-service spa
Emporium Hotel South Bank offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 4413 square feet (410 square metres) and includes conference space. A fitness centre, a rooftop terrace, and spa services are also featured at the luxury Emporium Hotel South Bank. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Brisbane hotel is smoke free.

  • 140 guestrooms or units
  • 2 dining venues
  • 4 bars or lounges
  • 4413 sq ft of conference space
  • 410 sq. m of conference space
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Emporium Hotel South Bank offers 140 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 55-inch flat-screen televisions come with pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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The price is NZ$275
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (AUD 60 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: AUD 35 per person
  • 2 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,413 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Cots (infant beds) are available for AUD 35.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay
  • Breakage deposit: AUD 250 per night
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

The listed deposit applies to Poolside Cabana Suite, Suite (Exquisite), and Suite (Emporium) bookings. The general deposit is AUD 250 per stay for Suite, 1 King Bed (Vista), Twin Room, 2 Single Beds (Suite - Vista), Suite, 1 King Bed, River View, and Premium Studio Suite, 1 King Bed, River View (Level 12 and Above) bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 35 per person
  • Airport shuttle fee: AUD 125 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: AUD 60 per night
  • Crib (infant bed) fee: AUD 35.0 per night
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Parties and events are allowed on site. Maximum attendees: 20
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events are allowed on site. Maximum attendees: 20.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Emporium Hotel South Bank South Brisbane
Emporium South Bank South Brisbane
Emporium Bank Brisbane
Emporium Bank Brisbane
Emporium Hotel South Bank Hotel
Emporium Hotel South Bank South Brisbane
Emporium Hotel South Bank Hotel South Brisbane

Frequently asked questions

What is the cancellation policy at Emporium Hotel South Bank?

Emporium Hotel South Bank offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Emporium Hotel South Bank?

As of 25 Mar 2025, prices found for a 1-night stay for 2 adults at Emporium Hotel South Bank on 6 Apr 2025 start from NZ$416.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Emporium Hotel South Bank?

Yep, Emporium Hotel South Bank has valet parking for AUD 60 per night.

Are there any beaches close to Emporium Hotel South Bank?

The closest beach to Emporium Hotel South Bank is Shorncliffe Beach (18.6 km).

Is there a spa on site at Emporium Hotel South Bank?

Yep, there is an onsite spa at Emporium Hotel South Bank. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Emporium Hotel South Bank have a pool?

Yep, and guests love it! Emporium Hotel South Bank has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Emporium Hotel South Bank have a waterslide?

No, there is no waterslide at Emporium Hotel South Bank, but Streets Beach is a short 5-minute walk away.

What luxury perks are available at Emporium Hotel South Bank?

Emporium Hotel South Bank features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with 24-hour room service and espresso makers.

Is Emporium Hotel South Bank family-friendly?

You bet! With amenities such as an outdoor pool, as well as cots/infant beds in the guestrooms, it's no surprise that Emporium Hotel South Bank is a hit with families.

Does Emporium Hotel South Bank serve breakfast?

Sure does, full brekkie is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Emporium Hotel South Bank?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Emporium Hotel South Bank?

Yep, Emporium Hotel South Bank has 2 restaurants.

What time are check-in & check-out at Emporium Hotel South Bank?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Emporium Hotel South Bank?

No, pets are not allowed.

Emporium Hotel South Bank Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 827 out of 1000 reviews
Rating 8 - Good. 114 out of 1000 reviews
Rating 6 - Okay. 31 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sienna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very modern and well designed
Stayed 2 nights in Feb 2025

10/10 Excellent

Angela

Liked: Property conditions & facilities
I loved the ice bath, steam room and sauna
Stayed 5 nights in Jan 2025

4/10 Poor

Belinda

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Booked the Pool Cabana room for $1100 a night - Such loud music outside room until late. Terrible service. Everything delayed luggage to room, no assistance to find entrance into hotel room - which is off the pool also and not at all private. Nightmare room for the cost. Overrated hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Troy

Stayed 2 nights in Jan 2025

4/10 Poor

Anton

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Stay here very often and have always enjoyed it. So disappointed this time 😢
Stayed 3 nights in Jan 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant service, amazing room and pool. Would highly recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Jayden

Stayed 2 nights in Nov 2024

10/10 Excellent

Alia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Craig

Stayed 1 night in Dec 2024

10/10 Excellent

KIM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay for a special event. The rooms were very special and so close to everything. Loved the little things like the videos surround inside the lifts and the chocolates on the pillow. The staff were very helpful and friendly. Would highly recommend this place.
Stayed 2 nights in Dec 2024

8/10 Good

Gemma

Stayed 1 night in Nov 2024

6/10 Okay

Dessa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Erin de

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel, fabulous location, room service breakfast was excellent. Worth every penny!
Stayed 3 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Natashia

Liked: Cleanliness, staff & service, property conditions & facilities
Valet parking, able to access room at 12pm.
Stayed 1 night in Nov 2024

6/10 Okay

Kara

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are beautiful
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Helpfilul Staff Comfy Bed Huge Shower Great Views Cold Beer Great Food 10/10
Stayed 2 nights in Oct 2024

10/10 Excellent

Moselle

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Excellent facilities and service was wonderful
Stayed 2 nights in Oct 2024

8/10 Good

Siu hung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Hotel
I love this hotel. I was recuperating after surgery at Mater Hospital and it had everything I needed whilst I relaxed. The swimming pool is spectacular and so are the bars, and the Italian cuisine for dinner was truly amazing. I had the sushi platter twice in a row for lunch on the terrace and it was delicious and fresh. I can’t say enough good things.
Stayed 2 nights in Oct 2024

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room service food was poor
Stayed 3 nights in Oct 2024

10/10 Excellent

SHARI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stay in luxury
Wonderful stay in luxury accommodation at this fantastic hotel. The views from the bar are incredible. Would definitely return.
Stayed 2 nights in Sep 2024