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Golden Parnassus All Inclusive Resort & Spa - Adults Only

3.5 star property
Adults-only beachfront property with outdoor pool

Photo gallery for Golden Parnassus All Inclusive Resort & Spa - Adults Only

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
On the beach, white sand, beach umbrellas, beach towels
5 restaurants, breakfast, lunch, dinner served; Asian cuisine
Buffet
Club Room, 1 King Bed | View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Pool
  • Breakfast included
  • Housekeeping
The current price is NZ$882
includes taxes & fees
25 Mar - 26 Mar

Explore the area

Map
Blvd. Kukulcan Km. 14.5, Retorno San, Miguelito, Lote 37, Hotel Zone, Cancun, QROO, 77500
  • Ballenas Beach
    ‪5 min walk‬
  • Luxury Avenue Shopping Mall
    ‪14 min walk‬
  • Aquaworld
    ‪15 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, Lagoon View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, Lagoon View

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
  • 41 sq m
  • Lagoon view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Club Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Club Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
  • 41 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Lagoon View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Lagoon View

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
  • 41.0 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Terrace, Ocean View

Superior Room, 1 King Bed, Terrace, Ocean View

Superior Room, 1 King Bed, Terrace, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Cable channels
Iron/ironing board
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Ocean View

Club Room, 1 King Bed, Ocean View

Club Room, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view

Cancun Bay All Inclusive Hotel

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
3.8 out of 5, Good, (1131)
The price is NZ$520
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Cancun Bay All Inclusive Hotel

About the area

Cancun

An all-inclusive stay in Cancun awaits you at Golden Parnassus All Inclusive Resort & Spa - Adults Only. You'll be 2.3 km (1.5 mi) from La Isla Shopping Mall and 2.6 km (1.6 mi) from Iberostar Cancun Golf Course. Highlights at this beachfront property include 5 restaurants, 4 bars/lounges and a full-service spa. .A day of pampering at Golden Parnassus Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Sumo, serves Asian cuisine and is open for dinner. The property's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site outdoor swimming pool and gym. Additionally, you'll find an outdoor tennis court, a Turkish bath/hammam and a sauna. Free buffet breakfast is available daily between 6:00 AM and 11:30 AM. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 3.5-property class Zona Hotelera property include Delfines Beach and El Rey Ruins.

What's nearby

  • Aquaworld - 15 min walk
  • Iberostar Cancun Golf Course - 3 min drive
  • La Isla Shopping Mall - 3 min drive
  • Cancun Interactive Aquarium - 3 min drive
  • Delfines Beach - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬3 min walk
  • ‪JW Marriott Lobby Bar - ‬9 min walk
  • ‪Porfirio's Cancun - ‬1 min drive
  • ‪Puerto Madero - ‬1 min drive
  • ‪Harry's Prime Steakhouse and Raw Bar - ‬1 min drive

About this property

Golden Parnassus All Inclusive Resort & Spa - Adults Only

Adults-only beachfront property with outdoor pool
Golden Parnassus All Inclusive Resort & Spa - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Golden Parnassus All Inclusive Resort & Spa - Adults Only offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. Free breakfast is served daily. WiFi is available in public spaces for a fee.

A fitness centre, a sauna, and spa services are also featured at the family-friendly Golden Parnassus All Inclusive Resort & Spa - Adults Only. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 1 building
  • 214 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Karaoke
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • 1 conference room
  • Bar by the pool
Golden Parnassus All Inclusive Resort & Spa - Adults Only offers 214 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels and pay-per-view films.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Golden Parnassus Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 225 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 225 per day)
  • WiFi in public areas has a 1-device limit

Parking and transport

  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 11:30 AM
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Old Barn
  • Paradise
  • Pier 12
  • Sumo

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa treatment rooms
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurant Shangri-La.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Golden Parnassus All Inclusive Resort & Spa - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 225 per day (rates may vary)
  • Fee for wireless Internet in public areas: MXN 225 per day (1-device limit, rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. This property uses solar energy. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Golden Parnassus
Golden Parnassus All Inclusive
Golden Parnassus Resort Adults All Inclusive
Golden Parnassus Resort
Golden Parnassus Resort All Inclusive
Golden Parnassus Resort All Inclusive Cancun
Parnassus All Inclusive Resort
Parnassus Resort
Resort Golden
Golden Parnassus Resort Spa Adults Only All Inclusive
Golden Parnassus All Inclusive Resort & Spa - Adults Only Cancun

Frequently asked questions

What is the cancellation policy at Golden Parnassus All Inclusive Resort & Spa - Adults Only?

Golden Parnassus All Inclusive Resort & Spa - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Golden Parnassus All Inclusive Resort & Spa - Adults Only?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Golden Parnassus All Inclusive Resort & Spa - Adults Only on 25 Mar 2025 start from NZ$874.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Golden Parnassus All Inclusive Resort & Spa - Adults Only?

Onsite parking is limited.

Are there any beaches close to Golden Parnassus All Inclusive Resort & Spa - Adults Only?

Yep, Golden Parnassus All Inclusive Resort & Spa - Adults Only is a short 5-minute walk from Ballenas Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Golden Parnassus All Inclusive Resort & Spa - Adults Only?

Yep, Golden Parnassus Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Golden Parnassus All Inclusive Resort & Spa - Adults Only have a pool?

Yep, and guests love it! Golden Parnassus All Inclusive Resort & Spa - Adults Only has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Golden Parnassus All Inclusive Resort & Spa - Adults Only?

Golden Parnassus All Inclusive Resort & Spa - Adults Only features a full-service spa, an outdoor pool and 5 restaurants.

What makes Golden Parnassus All Inclusive Resort & Spa - Adults Only a romantic place to stay?

Couples spa treatments and romance packages, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Golden Parnassus All Inclusive Resort & Spa - Adults Only.

Is Golden Parnassus All Inclusive Resort & Spa - Adults Only family-friendly?

No, Golden Parnassus All Inclusive Resort & Spa - Adults Only is an adults-only property.

Does Golden Parnassus All Inclusive Resort & Spa - Adults Only serve breakfast?

Yeah, complimentary buffet brekkie is served daily from 6:00 AM to 11:30 AM.

Is there a free airport shuttle available at Golden Parnassus All Inclusive Resort & Spa - Adults Only?

No, Golden Parnassus All Inclusive Resort & Spa - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Golden Parnassus All Inclusive Resort & Spa - Adults Only?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Golden Parnassus All Inclusive Resort & Spa - Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Golden Parnassus All Inclusive Resort & Spa - Adults Only?

No, pets and service animals are not allowed.

Golden Parnassus All Inclusive Resort & Spa - Adults Only Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 679 out of 1914 reviews
Rating 8 - Good. 453 out of 1914 reviews
Rating 6 - Okay. 311 out of 1914 reviews
Rating 4 - Poor. 202 out of 1914 reviews
Rating 2 - Terrible. 269 out of 1914 reviews

7.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NO AIR-CONDITIONING ALL WEEK!! We have stayed at this property 5 or 6 times now. It used to be a really nice place with great service and decent food. Now the management has gone CHEAP! They have cut every corner including fixing the AC. Also the food is not good except the breakfast is still okay mostly because of Gamaliel and Oscar they work so hard to make everyone happy!! Only 2 restaurants open for dinner now and they are not good. Cheap food. Also no security gate or guard at the entrance which makes it unsafe, anyone can walk in.No mini fridge only in select rooms now? I've never not had a fridge in my room here before? Only one elevator working and not even trying to get the other up and running. The other one went down and you have to walk the stairs, not good for the olded crowd. Its a shame we really liked this place. I'd look elsewhere if i were you. There's a reason it's less expensive than all the other resorts. Disappointing for sure
Stayed 5 nights in Nov 2024

2/10 Terrible

Michelet

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This place needs some serious work. I don't have enough time to go through details. Nothing works in this place.
Stayed 10 nights in Nov 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities
the place was a bit outdated but the people are what really makes the stay enjoyable. from reading other reviews i thought it was not gonna be that good but i had a great experience there and the bartender jose was amazing!
Stayed 5 nights in Nov 2024

8/10 Good

Isai

Travelled with group
Liked: Cleanliness, staff & service, amenities
The property does need a lot of updating. The staff were very attentive. I’m a big believer in you get what you pay for and this property is a budget property but worth what they charge.
Stayed 3 nights in Nov 2024

4/10 Poor

Edward Ruggiero

Disliked: Cleanliness, property conditions & facilities
The air-conditioning in the room did not work and we didn't have hot water for the first 3 days . The whole resort has black mold and water damage everywhere . Also only 2 of the restaurant where open the first 2 days we where at the resort. Im very disappointed yhis vacation was for my husband 50th birthday.
Stayed 3 nights in Nov 2024

2/10 Terrible

andy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST RESORT IVE EVER STAYED IN!!!!!
not sure where to start. upon check in we were told that in order to have beer in our room daily it was an extra charge of 20 dollars which is odd for an all inclusive resort and thru the stay it was a huge hassle to get it delivered. Then when trying to order room service phones weren't working which we were not told until numerous attempts to call then had to go down to the front desk to ask what was going on. the room barely has any outlets and the wifi is an absolute joke. speed was only 5mbps up and down if we were lucky. ac in the room was a joke as well as it never got below 75 degrees F. the shower had Luke warm water at best but acceptable due to the hot room and the sink had higher water pressure. a couple times I thought the shower was literally just going to shut off the water pressure was so low. the second day I asked for water to get delivered and was told that normally it is a 2 dollar charger per bottle but as a special deal they weren't going to charge me. again very unusual for an all inclusive resort. I go to Cancun 5- 7 times a year for work and this was my first time staying here and I can say that after the first 3 hours being at this resort I knew it would be my last
Stayed 3 nights in Nov 2024

4/10 Poor

Byung Ha

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Good beach front but it’s a run down place and they are not keeping up with maintenance.
Stayed 7 nights in Nov 2024

6/10 Okay

Jatinder Singh

Travelled with family
Property condition and cleanliness was not good Staff was helpful
Stayed 6 nights in Nov 2024

10/10 Excellent

Nina

Liked: Cleanliness
Stayed 9 nights in Nov 2024

8/10 Good

Larissa Cristina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The best part of the hotel is the staff. Everyone seems happy and super nice. The hotel itself is kind of old and needs a renovation, some of the food options in the restaurants were running out but the staff is so nice that I definitely will come back. There is a community vibe there that I loved it.
Stayed 6 nights in Nov 2024

10/10 Excellent

ROBERT, Greenwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff is wonderful . Room was great, food was good. Nice pool and great beach.
Stayed 4 nights in Nov 2024

2/10 Terrible

Dallas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No power for 36 hours. Guess they didn’t pay the bill. Food was horrid I won’t go back
Stayed 7 nights in Oct 2024

8/10 Good

Jenette Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to switch to different room, no electricity for 24 hours so no air conditioning/no lights/couldn't charge our phones/no WiFi - second night staff went on strike and was left alone for over two hours - was a free for all lol… but staff in the end was very nice! Place could use a little updating - chairs in lounge areas had holes, tlc good idea. WiFi never really worked good. But still liked the staff… not afraid to go back and travel agent there was wonderful help -thx
Stayed 7 nights in Oct 2024

4/10 Poor

Anielsy Diaz

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First of all the service and staff was incredible. However, the facilities need a lot of attention. There was no Air Conditioner in the entire hotel. The Wifi was on and off. We spent 2 days without internet. The phones (land lines) in the rooms did not work at all, not even tone. The food was ok, not a big deal. The specialty restaurants did not have everything listed on the menu. One night we went to the Asian restaurant and they did no have any sushi listed on the menu. The building it self needs repairing and painting. The towels on the pool were ragged. I would not recommend anyone looking for an All Inclusive experience to come here.
Stayed 3 nights in Nov 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it
Stayed 3 nights in Sep 2024

4/10 Poor

Laraine Allison, Columbia

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No power/ no water/ no elevator for almost 3 days. Employee walked out so no dinner
Stayed 7 nights in Oct 2024

4/10 Poor

Dean

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Power was out for two days. No showers. No toilet in room. No elevator. Staff walked out. Ac units very poor.
Stayed 7 nights in Oct 2024

2/10 Terrible

Tanya

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Oct 2024

4/10 Poor

Kristen

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Just got back yesterday. We enjoyed our trip up until there was a power outage, which was not fixed in a decent amount of time. Aside from the electric issue, I still wouldn't rebook this hotel again. We had a good trip (because like everyone said, the staff were amazing and the beach is beautiful); however, the lack of ala carte food options was disappointing (only 2 options for dinner every night) and the maintenance of the resort seemed to be next to non-existent. There was literally no night entertainment. If I could re-do my booking, I probably would. There were too many other options available for around the same price range.
Stayed 4 nights in Oct 2024

2/10 Terrible

Troy W.

Liked: Staff & service
Disliked: Property conditions & facilities
where to start. 10 years ago this was a gem. the last few trips has been steady decline. on Wednesday the staff went on strike. no food at a all inclusive on 2 nites no water in the room 2 days no hot water all 11 days phone in the room did not work. breaker for the lights popped 2 different times. tried to check out 0n day 2 they said there would be no refunds!!! the only way this is still open is the house staff they are the best. pay them! sadly this will be my last trip to the golden. way to distroy a hidden gem.
Stayed 11 nights in Oct 2024

10/10 Excellent

Sheila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this Place
Stayed 5 nights in Oct 2024

6/10 Okay

Mario

Disliked: Property conditions & facilities

10/10 Excellent

Chasity

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The golden is always fun and the staff is amazing
Stayed 1 night in Oct 2024