See all properties
Save

Golden Parnassus All Inclusive Resort & Spa - Adults Only

3.5 star property
Adults-only beachfront property with outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Golden Parnassus All Inclusive Resort & Spa - Adults Only

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
On the beach, white sand, beach umbrellas, beach towels
Club Room, 1 King Bed | View from room
5 restaurants, breakfast, lunch, dinner served; Asian cuisine
Buffet

Reviews

7.2 out of 10

Good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Breakfast included
  • Pool
  • Gym
The price is NZ$691
includes taxes & fees
3 Jan - 4 Jan 2025

Explore the area

Map
Blvd. Kukulcan Km. 14.5, Retorno San, Miguelito, Lote 37, Hotel Zone, Cancun, QROO, 77500
  • Ballenas Beach
    5 min walk
  • Aquaworld
    15 min walk
  • Kukulcan Plaza Shopping Mall
    16 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    18 min drive

Room options

View all photos for Deluxe Room, Lagoon View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, Lagoon View

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
  • 41 sq m
  • Lagoon view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Club Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Club Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
  • 41 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Lagoon View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Lagoon View

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
  • 41.0 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Terrace, Ocean View

Superior Room, 1 King Bed, Terrace, Ocean View

Superior Room, 1 King Bed, Terrace, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Cable channels
Desk
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Ocean View

Club Room, 1 King Bed, Ocean View

Club Room, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Occidental Costa Cancún All Inclusive

Pool
Breakfast included
All-inclusive
Spa
3.9 out of 5, Good, (2366)
The price is NZ$440
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Occidental Costa Cancún All Inclusive

About the area

Cancun

An all-inclusive stay in Cancun awaits you at Golden Parnassus All Inclusive Resort & Spa - Adults Only. You'll be 2.3 km (1.5 mi) from La Isla Shopping Mall and 4 km (2.5 mi) from Delfines Beach. Highlights at this beachfront property include 5 restaurants, 4 bars/lounges and a full-service spa. .A day of pampering at Golden Parnassus Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Sumo, serves Asian cuisine and is open for dinner. The property's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site outdoor swimming pool and gym. Additionally, you'll find an outdoor tennis court, a Turkish bath/hammam and a sauna. Free buffet breakfast is available daily between 6:00 AM and 11:30 AM. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 3.5-property class Zona Hotelera property include Iberostar Cancun Golf Course and Cancun Convention Center.

What's nearby

  • Aquaworld - 15 min walk
  • Iberostar Cancun Golf Course - 3 min drive
  • La Isla Shopping Mall - 3 min drive
  • Cancun Interactive Aquarium - 3 min drive
  • Delfines Beach - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬3 min walk
  • ‪JW Marriott Lobby Bar - ‬9 min walk
  • ‪Porfirio's Cancun - ‬1 min drive
  • ‪Puerto Madero - ‬1 min drive
  • ‪Harry's Prime Steakhouse and Raw Bar - ‬1 min drive

About this property

Golden Parnassus All Inclusive Resort & Spa - Adults Only

Adults-only beachfront property with outdoor pool
Golden Parnassus All Inclusive Resort & Spa - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Golden Parnassus All Inclusive Resort & Spa - Adults Only offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. Free breakfast is served daily. WiFi is available in public spaces for a fee.

A fitness centre, a sauna, and spa services are also featured at the family-friendly Golden Parnassus All Inclusive Resort & Spa - Adults Only. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 1 building
  • 214 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Karaoke
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • 1 conference room
  • Bar by the pool
Golden Parnassus All Inclusive Resort & Spa - Adults Only offers 214 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels and pay-per-view films.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Golden Parnassus Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 225 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 225 per day)
  • WiFi in public areas has a 1-device limit

Parking and transport

  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 11:30 AM
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Old Barn
  • Paradise
  • Pier 12
  • Sumo

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Stereo
  • Table tennis
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa treatment rooms
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurant Shangri-La.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Golden Parnassus All Inclusive Resort & Spa - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 225 per day (rates may vary)
  • Fee for wireless Internet in public areas: MXN 225 per day (1-device limit, rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. This property uses solar energy. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Golden Parnassus
Golden Parnassus All Inclusive
Golden Parnassus Resort Adults All Inclusive
Golden Parnassus Resort
Golden Parnassus Resort All Inclusive
Golden Parnassus Resort All Inclusive Cancun
Parnassus All Inclusive Resort
Parnassus Resort
Resort Golden
Golden Parnassus Resort Spa Adults Only All Inclusive
Golden Parnassus All Inclusive Resort & Spa - Adults Only Cancun

Frequently asked questions

What is the cancellation policy at Golden Parnassus All Inclusive Resort & Spa - Adults Only?

Golden Parnassus All Inclusive Resort & Spa - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Golden Parnassus All Inclusive Resort & Spa - Adults Only?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Golden Parnassus All Inclusive Resort & Spa - Adults Only on 3 Jan 2025 start from NZ$683.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Golden Parnassus All Inclusive Resort & Spa - Adults Only?

Onsite parking is limited.

Are there any beaches close to Golden Parnassus All Inclusive Resort & Spa - Adults Only?

Yep, Golden Parnassus All Inclusive Resort & Spa - Adults Only is a short 5-minute walk from Ballenas Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Golden Parnassus All Inclusive Resort & Spa - Adults Only?

Yep, Golden Parnassus Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Golden Parnassus All Inclusive Resort & Spa - Adults Only have a pool?

Yep, and guests love it! Golden Parnassus All Inclusive Resort & Spa - Adults Only has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Golden Parnassus All Inclusive Resort & Spa - Adults Only?

Golden Parnassus All Inclusive Resort & Spa - Adults Only features a full-service spa, an outdoor pool and 5 restaurants.

What makes Golden Parnassus All Inclusive Resort & Spa - Adults Only a romantic place to stay?

Couples spa treatments and romance packages, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Golden Parnassus All Inclusive Resort & Spa - Adults Only.

Is Golden Parnassus All Inclusive Resort & Spa - Adults Only family-friendly?

No, Golden Parnassus All Inclusive Resort & Spa - Adults Only is an adults-only property.

Does Golden Parnassus All Inclusive Resort & Spa - Adults Only serve breakfast?

Yeah, complimentary buffet brekkie is served daily from 6:00 AM to 11:30 AM.

Is there a free airport shuttle available at Golden Parnassus All Inclusive Resort & Spa - Adults Only?

No, Golden Parnassus All Inclusive Resort & Spa - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Golden Parnassus All Inclusive Resort & Spa - Adults Only?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Golden Parnassus All Inclusive Resort & Spa - Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Golden Parnassus All Inclusive Resort & Spa - Adults Only?

No, pets and service animals are not allowed.

Golden Parnassus All Inclusive Resort & Spa - Adults Only Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 674 out of 1901 reviews" "
Rating 8 - Good. 452 out of 1901 reviews" "
Rating 6 - Okay. 307 out of 1901 reviews" "
Rating 4 - Poor. 204 out of 1901 reviews" "
Rating 2 - Terrible. 264 out of 1901 reviews" "

7.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sri

Stayed 2 nights in Aug 2024

2/10 Terrible

Maria Aurora Del Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
The AC didn't worlk at all, only two restaurants were working and the food was terrible. The beach bar was close. Just one elevador was working, was not towels in the washroom. In general, this hotel is terrible... I would never recomend to no one.
Stayed 7 nights in Aug 2024

10/10 Excellent

Gibtsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love to stay more days the customer service team is always there for the food and drinks so good and the prices are great affordable prices thank you your business excellent service
Stayed 4 nights in Aug 2024

6/10 Okay

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is an older property. The room that I stayed in the door latch was broken. The room had an odor. Saturday night after making it back from the club, I tried to order 24 hr room service and they never answered the phone. The pool area was nice and the location of the property was great. I think the inside of the rooms needs to be updated, and there are a lot of things on the property that need updating.
Stayed 2 nights in Sep 2024

2/10 Terrible

Maria, Commerce City

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband, and I stayed at the Hotel Golden Parnassus in room 114 during our vacation in Cancun. Unfortunately, our stay turned into a distressing experience due to a serious security breach within the hotel. To our horror we were robbed inside the roomand several valuable items were missing. We immediately reported the theft to the reception. The hotel sent Officer and Manager to investigate. We were informed that there were no security cameras covering the rooms and that only a few people had access to guest rooms. The hotel promised an internal investigation, which they said would take 24 to 48 hours. We felt utterly unsafe and unprotected during the remainder of our stay. To our disappointment, the hotel lacked adequate security measures, such as cameras in critical areas. We also felt that the hotel staff's response was inadequate and dismissive. I would strongly advise anyone considering staying at Hotel Golden Parnassus to think twice, especially if you value security and peace of mind during your vacation. no refund still.
Stayed 5 nights in Jul 2024

8/10 Good

Estrella Gonzalez

Liked: Cleanliness, staff & service
There is no air conditioning in the lobby or restaurants. The staff service is excellent. The beach is very good. Overall we had a great time. Very good food and drinks
Stayed 7 nights in Sep 2024

10/10 Excellent

Rajwinder

Liked: Cleanliness
Good
Stayed 3 nights in Sep 2024

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is really nice, clean, staff so kind, food options but the only thing I didn’t like is that the building inside doesn’t have A/C. The rooms do have A/C, but not the building. It’s open to give the beach type feel but it gets hot and humid. That is not to my like personally but it may be nice to other people.
Stayed 4 nights in Sep 2024

6/10 Okay

Dragana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024

6/10 Okay

Nighat A

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Marty

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed a lot of places in Mexico and this place has great staff everybody goes above and beyond for you❤️. Could use some updates and repairs. Beaches were perfect beautiful. Will return😎
Stayed 9 nights in Sep 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Amenities, property conditions & facilities
Need fix the telephone in room
Stayed 5 nights in Sep 2024

2/10 Terrible

Angela

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was no air conditioning anywhere. Roaches in our room. The place is falling apart everywhere and the food was terrible. The beach was beautiful.
Stayed 4 nights in Aug 2024

8/10 Good

Reece

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

JULEE

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
i think if ur 45 and older you will like it but if your young please don’t waste your time here because extremely disappointed, the building is literally on its last lim staff is very nice food is ok and room is ok but the sheets and pillow are the worst literally i missed my own bed
Stayed 6 nights in Aug 2024

4/10 Poor

Heather Marie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
7 family members total, stayed Wed thru Wed. My 2nd time staying, 4th time for my mom and has gone downhill bad. Used to be gated and security guards at both entrance and exit, not anymore. 4 Rooms total, room temps no cooler then 77 degrees, no fans available. None of our phones worked so we couldn't order room service. Cockroach in one of the rooms. Website states 5 restaurants, but 1 is only opened on Wed & Thur, 1 is closed, 1 is a Crepe station and was only opened 3 nights. 1 has no air and was so hot inside you couldn't enjoy your food. Sumo was delicious but you can only eat the same food so many times. Outdoor activities have gone to no activities. They didn't do the foam party, no live band, no dance parties. They used to do pool volleyball multiple times a day, now it's once. Other than volleyball, one day they had poolside bingo. Not nearly enough umbrellas for around the pool. It's very hot and they only had 12 available for use and wouldn't bring us one out when asked for someone that gets sun poisoning very easy. Multiple guest complaints on how bad it has gotten, and they will never come back. One guest had stayed 6 times and said they are done; it has falling apart, and management doesn't seem to care. Only good thing was the service workers. Bar tenders, waitresses, waiters (Oscar is awesome), cooks, front door people, activities staff (Martin) and room cleaners. Will never stay again unless they make some upgrades/changes.
Stayed 7 nights in Aug 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, great food, easy check in, beautiful beach, great service, and everyone was very friendly. We will definitely be back!
Stayed 7 nights in Sep 2024

4/10 Poor

Shana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Alex, Alvin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and enjoy the view.
Stayed 4 nights in Aug 2024

8/10 Good

Aracely Almanza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The value was great, the events were amazing as well. Food options were desirable and the beach options were great. The property was outdated however, it was very quiet due to be “Adults Only” so no kids crying around. The view from our room was also amazing, overall a great experience.
Stayed 5 nights in Sep 2024

2/10 Terrible

Richard

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This resort should be removed from Expedia- the only positive I can pass along is the staff is outstanding. But everything else was very subpar. Starting with the non working AC in nearly all the rooms- you can not get multiple room keys, the glass in out patio door was about to fall out because the sliding door was broken- the food was terrible, DO NOT GO TO THiS RESORT!
Stayed 8 nights in Aug 2024

2/10 Terrible

Paul

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was excellent as usual. Whole building needs Maintenace and upgrades. Only 1 elevator working, then that broke and was out for 3 plus hours. Limited dining available. We will not be back as we have stayed here 10 times and was extremely dissapoimted.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet all around
Stayed 5 nights in Aug 2024

4/10 Poor

Beatriz

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Old
Stayed 8 nights in Aug 2024

4/10 Poor

Sheri, BATTLE CREEK

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Needs a lot of repairs on building, this would be my fourth time coming and I still don’t see the repairs done and more things gone bad during the time I wasn’t there. The air conditioning for the whole building needs to be fixed. The highest it will go was like 78 degrees. The restaurants there’s five and at night time for dinner. They only have two of them open seems to be the same to open every night. They say that they have five restaurants one of them wasn’t even open when I went last time of year and a half ago, still not today. The telephones in your room don’t work so you can’t call for anything or room service. The last three times I went there entertainment was awesome. They’ve stopped almost all of those so it’s not really as fun to be there anymore. Hand the last three times I was there because the entertainment and that was so good made up for it being an older resort, but it’s going down down downhill, and I’m sad to say because some of the staff are so awesome and Martin he makes that place rock. But again a lot of the activities that he would be part of no longer are going on. My recommendation aren’t so good. Brought my family this time and I was embarrassed on some of the issues and the entertainment wasn’t there as I told them and told them about the places to eat to choose from. I also got hurt getting out of the pool and no staff member came to wrap my arm or give me ice. It was the people around me. I just couldn’t believe it all I can say is don’t go
Stayed 7 nights in Aug 2024