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Hotel Marina El Cid Spa & Beach Resort All Inclusive

4.0 star property
Family fun on the beach, with 2 outdoor pools, near Puerto Morelos Town Square

Photo gallery for Hotel Marina El Cid Spa & Beach Resort All Inclusive

Interior
On the beach, white sand, sun-loungers, beach towels
2 outdoor pools, pool loungers
2 outdoor pools, pool loungers
On the beach, white sand, sun-loungers, beach towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
The current price is NZ$866
includes taxes & fees
1 May - 2 May

Explore the area

Map
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    ‪3 min drive‬
  • Ojo de Agua Beach
    ‪7 min drive‬
  • Puerto Morelos Beach
    ‪12 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

TV

Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
  • 207 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Room

Family Room | View from room

Family Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 52 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Suite (One Bedroom Suite Platinum)

Premium bedding, minibar, in-room safe, desk

Suite (One Bedroom Suite Platinum)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Junior Suite With Jacuzzi

Premium bedding, minibar, in-room safe, desk

Junior Suite With Jacuzzi

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Junior Suite (Junior Suite Platinum)

View from room

Junior Suite (Junior Suite Platinum)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Studio With Jacuzzi

Studio With Jacuzzi | View from room

Studio With Jacuzzi

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Pillow menu
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Standard Suite

Premium bedding, minibar, in-room safe, desk

Standard Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Ceiling fan
Premium bedding
3 bedrooms
Hairdryer
  • 265 sq m
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Double Bed

View all photos for Luxury Room

View from room

Luxury Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

View from room

Junior Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 53.4 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Suite Junior With View

Premium bedding, minibar, in-room safe, desk

Suite Junior With View

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Suite Junior With Pool View

Premium bedding, minibar, in-room safe, desk

Suite Junior With Pool View

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Family Room -5 Guests- Standard With Pool View

Premium bedding, minibar, in-room safe, desk

Family Room -5 Guests- Standard With Pool View

  • Sleeps 5
  • 2 Double Beds and 1 Queen Bed

View all photos for Suite Premium With Sea View

Premium bedding, minibar, in-room safe, desk

Suite Premium With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite Superior With Pool View

Premium bedding, minibar, in-room safe, desk

Suite Superior With Pool View

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Room Deluxe With Pool View

Premium bedding, minibar, in-room safe, desk

Room Deluxe With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Premium With Sea View

Premium bedding, minibar, in-room safe, desk

Suite Premium With Sea View

  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Room Junior With Pool View

Premium bedding, minibar, in-room safe, desk

Room Junior With Pool View

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

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About the area

Puerto Morelos

An all-inclusive stay in Puerto Morelos awaits you at Hotel Marina El Cid Spa & Beach Resort All Inclusive. You'll be within a 10-minute walk of Arrecife de Puerto Morelos National Park and 2.3 km (1.4 mi) from Puerto Morelos Artists’ Cooperative. Highlights at this beachfront property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include beachside massages, aromatherapy and hydrotherapy along with access to the sauna and hot tub. The restaurant, Hacienda Arrecife, serves Mexican cuisine and is open for breakfast, lunch and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site marina and free kids' club. Business travelers can take advantage of a meeting room, a conference centre, and a business centre. Other amenities include a gym, a Turkish bath/hammam and a hot tub. .Within a 15-minute drive of this 4-property class Puerto Morelos property, attractions include Puerto Morelos Town Square and Puerto Morelos Beach.

What's nearby

  • Puerto Morelos Artists’ Cooperative - 3 min drive - 2.2 km
  • Puerto Morelos Town Square - 3 min drive - 2.4 km
  • Ojo de Agua Beach - 7 min drive - 2.5 km
  • Crococun Zoo - 9 min drive - 7.7 km
  • Puerto Morelos Beach - 12 min drive - 5.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive

Restaurants

  • ‪Ile de France - ‬3 min walk
  • ‪Arrecife Restaurant - ‬5 min walk
  • ‪La Alhambra - ‬2 min walk
  • ‪Trattoria D'Gulio - ‬2 min walk
  • ‪Zan-Za Bar - ‬3 min walk

About this property

Hotel Marina El Cid Spa & Beach Resort All Inclusive

Family fun on the beach, with 2 outdoor pools, near Puerto Morelos Town Square
Hotel Marina El Cid Spa & Beach Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Marina El Cid Spa & Beach Resort All Inclusive, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar.

A business centre and a meeting room are available. A children's pool, a hot tub, and a fitness centre are also featured at the family-friendly Hotel Marina El Cid Spa & Beach Resort All Inclusive.

Smoking is allowed in designated areas at this Colonial Puerto Morelos property.

  • 500 guestrooms or units
  • 4 levels
  • 12 buildings
  • 5 dining venues
  • 2 bars or lounges
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Marina El Cid Spa & Beach Resort All Inclusive offers 500 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Beds feature premium bedding. Satellite televisions are provided. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Private beach nearby, white sand

Ventus Ha at Marina El Cid Spa & Beach Resort

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  • Hot tub
  • All-inclusive
  • Spa
4.5 out of 5, Wonderful, 833 reviews
The price is NZ$708
includes taxes & fees
27 Apr - 28 Apr
Ventus Ha at Marina El Cid Spa & Beach Resort

Property amenities

Internet

  • Available in all rooms: Internet access

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alhambra
  • El Alcazar
  • Hacienda Arrecife
  • La Marina
  • Tratorria Da'Gulio

Things to do

  • 2 outdoor pools
  • Children's pool
  • Ecotours
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Marina El Cid Spa & Beach Resort All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Marina Cid
Marina El Cid Spa Beach Puerto Morelos
El Cid Puerto Morelos
Marina El Cid Spa Beach All Inclusive Puerto Morelos
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
ina Cid Inclusive Puerto More
Marina El Cid Spa Beach

Frequently asked questions

What is the cancellation policy at Hotel Marina El Cid Spa & Beach Resort All Inclusive?

Hotel Marina El Cid Spa & Beach Resort All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Marina El Cid Spa & Beach Resort All Inclusive?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Marina El Cid Spa & Beach Resort All Inclusive on 1 May 2025 start from NZ$865.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Marina El Cid Spa & Beach Resort All Inclusive?

The closest beach to Hotel Marina El Cid Spa & Beach Resort All Inclusive is Maroma Beach (13.5 km).

Is there a spa on site at Hotel Marina El Cid Spa & Beach Resort All Inclusive?

Yep, there is an onsite spa at Hotel Marina El Cid Spa & Beach Resort All Inclusive. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Hotel Marina El Cid Spa & Beach Resort All Inclusive have a pool?

Yep, and guests recommend it! Hotel Marina El Cid Spa & Beach Resort All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Hotel Marina El Cid Spa & Beach Resort All Inclusive?

Hotel Marina El Cid Spa & Beach Resort All Inclusive features 2 outdoor pools, a full-service spa and 5 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Hotel Marina El Cid Spa & Beach Resort All Inclusive a romantic place to stay?

1 hot tub and ocean-view dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Marina El Cid Spa & Beach Resort All Inclusive.

Is Hotel Marina El Cid Spa & Beach Resort All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Hotel Marina El Cid Spa & Beach Resort All Inclusive is a hit with families.

Is there a free airport shuttle available at Hotel Marina El Cid Spa & Beach Resort All Inclusive?

No, Hotel Marina El Cid Spa & Beach Resort All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Marina El Cid Spa & Beach Resort All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Marina El Cid Spa & Beach Resort All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Marina El Cid Spa & Beach Resort All Inclusive?

No, pets and service animals are not allowed.

Hotel Marina El Cid Spa & Beach Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1229 out of 2168 reviews
Rating 8 - Good. 563 out of 2168 reviews
Rating 6 - Okay. 221 out of 2168 reviews
Rating 4 - Poor. 80 out of 2168 reviews
Rating 2 - Terrible. 75 out of 2168 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Anita D

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very comfortable and clean. Well maintained.
Stayed 7 nights in Dec 2024

6/10 Okay

TARIK

Travelled with family and small children
Liked: Staff & service
There are several checkpoints when getting into the property so it feels safe. Property is beautiful, lots of walking, and all of the nature/landscaping are gorgeous. Pools and hot tubss are great, although the one with the jumping rock is freezing. We found a heated pool after our 2nd day and stayed there. Kids club is amazing, our daughter used it twice and loved it. I accidentally left my phone there when signing her in and when i came back for it, it had been turned in to lost and found and security brought it back to me. All of the staff we encountered were very nice, friendly and helpful. Our room was bad--everything was old and it had a horrible mold smell, and a smell coming from the pipes. All of the paper that we had in the room was moist from the mold/moisture. Beds were made daily, trash taken and new towels brought but the floor was never cleaned and the tables were dirty/never wiped down before we got there. We called reception several times, once for more drinks for the room and once for transportation, and they never arrived. The food is very mediocre and options limited. We mostly had breakfast at the restaurant where the main lobby is. Buffet is very small and options limited. Lunch was also buffet style at hacienda, and they have steak and chicken they can grill for you. For dinner, restaurants usually dont answer the phone and you have to make reservations through the concierge, if there is space. There is no beach to swim, so pools are your only options.
Stayed 5 nights in Dec 2024

10/10 Excellent

JIEUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Danielle Wonhrath Stathakis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, but you get what you pay. Food is okay, nothing we ate we can say was amazing. All but one restaurant need reservations and it was nearly impossible to get one. Drinks were so inconsistent with most times being actually not good. The buffet restaurant had crazy lines for anything fresh made which was a bit annoying and sometimes was really hard to get a waiter at the pool or beach. They have cards for you to get towels for beach/ pool but if you loose this card is a $40 fee so it was annoying having to crazily keep tabs of our towels and cards all the time. Overall a good hotel, but I don’t plan on coming back.
Stayed 7 nights in Dec 2024

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort. So much to do there. Lots of great food options
Stayed 10 nights in Dec 2024

10/10 Excellent

Chunmei

Stayed 6 nights in Dec 2024

4/10 Poor

Belva Liliana

Travelled with family
Disliked: Staff & service
Not treated as good as a white tourist. The guest next door ordered umbrellas on a raining day, I ordered 1 didn’t get any. mean while the white guest next door had 4 umbrellas including for their little kids. We kept asking room service for at least one and they sure shortly. As of now we are still waiting for one. I wish the best to the next guest. For dinner we had a horrible experience at ventus xa. It took us 1 hr to served dinner and we waited so long for our dessert we decided to leave without it. There is obviously a great preference for white tourists. Been twice and last time for sure in Marina el Cid .
Stayed 6 nights in Dec 2024

10/10 Excellent

Babak

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and helpful. The amenities are great
Stayed 6 nights in Dec 2024

10/10 Excellent

Arvind

Liked: Cleanliness, staff & service, property conditions & facilities
Friendliness of staff. Picturesque surroundings, everything onsite, yet close enough if you want to go into Cancún.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 6 nights in Dec 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
The rock jump was a hit for my family. Beach so close which is very convenient.
Stayed 7 nights in Dec 2024

10/10 Excellent

Yanchun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 5 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Neeraj Mark

Stayed 7 nights in Dec 2024

8/10 Good

Navindra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Property was great had soooo many restaurants we didn’t even get to visit all but I loved it only in my opinion they can use an upgrade at the poolside but other than that it’s decent
Stayed 5 nights in Aug 2024

10/10 Excellent

JIMMY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From our check in to a la carte bookings, all was perfect. Gus was an absolutely GEM and so understanding and accomodating. Selene and her colleagues were also very efficient and informative. The food was fantastic and the hotel offered a wide variety. By far the cleanest resort I have been to. This is not a resort in which you grab a snack and walk. Everything was to be consumed inside the reataurants. This allowed the resort to remain spotless! I did not realized how much I loved that idea until our stay here! We are a family of 5 with 3 kids under 10. We would absolutely go back in a heart beat! Gus and Selene, thank you for being so amazing! And thank you Liliana for keeping our room so perfect!
Stayed 7 nights in Dec 2024

8/10 Good

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the resort as a whole for family friendly experience. Wish there more evening options as one draw back
Stayed 7 nights in Dec 2024

10/10 Excellent

Stephanie Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Sameer Shaik

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first AI trip to cancun and we were a group of 14 guests. Believe me, i couldnt be more satisfied than I was after spending 6 days at el cid marina...right from cleanliness, food, service and maintainance every thing was just 10/10. I would definitely recommend this place....only inconvenience we had on the first day of check in where we had to move from one building to another after spending 1 night in the room facing ocean..The second room was big and had decent space though...rest of the days were just wonderful...!
Stayed 5 nights in Dec 2024

6/10 Okay

Adam

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The area and resort is nice, paid for upgrade to premium but it was unexceptional so big waste of extra money, but the drink service as not very friendly or fast, the bartender and waiter on the beach asked to take a picture of my wife which made her feel very uncomfortable so we didnt lounge at the beach anymore and every bar we went to it was slow and unfriendly with the exception of one bartender by the small hot tub who was friendly and great as his job As well as I bought and Expedia package, flight and hotel only to find out that our flight landed a day before our check in so I had to buy an extra day stay even tho we bought a package trip overall I will be staying somewhere else next year
Stayed 6 nights in Dec 2024

6/10 Okay

Ievgeniia

Liked: Cleanliness, staff & service, amenities
Resort located at bountiful area , the oldest El Sid Marina having strong smell of canalization around. My 2 years old son and husband get stomach desires and being sick for 5 days.
Stayed 10 nights in Dec 2024

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people and great service!
Stayed 4 nights in Dec 2024

10/10 Excellent

Kevin Thomas, Stamford

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fifth time there for our family of 5. Great time as always. Food is excellent and plentiful, drinks all around the beautiful property. Staff are super friendly and take care of everything!
Stayed 8 nights in Dec 2024

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is awesome to take your family and enjoy some no worries fun.
Stayed 1 night in Dec 2024