Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property
Luxury property on the beach, with 12 outdoor pools

Photo gallery for Majestic Elegance Costa Mujeres – All Inclusive

Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining
Lobby
On the beach, white sand, sun-loungers, beach umbrellas
Property entrance
Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • All-inclusive
  • Breakfast included
  • Room service

Explore the area

Map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Playa Mujeres Golf Club
    ‪7 min drive‬
  • Punta Sam Ferry Terminal
    ‪8 min drive‬
  • Mujeres Beach
    ‪8 min drive‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪85 min drive‬

Room options

Elegance Club Jr Suite - Outdoor Jacuzzi

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Club Lounge
Free minibar items
Smart TV
Pillow menu
Blackout curtains
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Elegance Club Majestic Jr Suite Swim Up

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Club Lounge
Free minibar items
Smart TV
Pillow menu
Blackout curtains
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

One Bedroom Suite Outdoor Jacuzzi

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Blackout curtains
  • 79 sq m
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

Majestic Jr Suite Swim Up

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

Elegance Club Swim Up Suite Outdoor Jacuzzi

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Club Lounge
Free minibar items
Smart TV
Pillow menu
Blackout curtains
  • 93 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite - Outdoor Jacuzzi

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
  • 58 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Elegance Club One Bedroom Suite Outdoor Jacuzzi

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Club Lounge
Free minibar items
Smart TV
Pillow menu
Blackout curtains
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

Jr. Suite Ocean Front Outdoor Jacuzzi

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Club Lounge
Free minibar items
Smart TV
Pillow menu
Blackout curtains
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Sky View Suite Rooftop With Outdoor Jacuzzi

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 95 sq m
  • Sleeps 2
  • 1 King Bed

Swim Up Suite Outdoor Jacuzzi

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Blackout curtains
  • 93 sq m
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

Elegance Club Plunge Pool Suite

Highlights

Balcony
Private plunge pool
Air conditioning
Club Lounge
Free minibar items
Smart TV
Pillow menu
Blackout curtains
  • 95 sq m
  • Sleeps 2
  • 1 King Bed

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Highlights

Balcony
Private plunge pool
Air conditioning
Club Lounge
Free minibar items
Smart TV
Pillow menu
Blackout curtains
  • 95 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Costa Mujeres

A luxury stay in Costa Mujeres awaits you at Majestic Elegance Costa Mujeres – All Inclusive. You'll be 3.9 km (2.5 mi) from Playa Mujeres Golf Club and 4.6 km (2.9 mi) from Mujeres Beach. Highlights at this all-inclusive property include 7 restaurants, 12 outdoor swimming pools and a full-service spa. .A day of pampering at Blossom can include massages, aromatherapy and hydrotherapy along with access to the hot springs/mineral springs and sauna. The buffet restaurant, Flavors, is open for breakfast, lunch and dinner. The property's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 hot tubs and free kids' club. 8123 square feet (755 square metres) of event facilities include 3 meeting rooms and a conference centre. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Free full breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Within a 20-minute drive of this 4.5-property class Costa Mujeres property, attractions include Ultramar Ferry Puerto Juárez and Cancun Mall.

What's nearby

  • Playa Mujeres Golf Club - 7 min drive - 4.0 km
  • Mujeres Beach - 8 min drive - 5.7 km
  • Isla Mujeres Ferry Terminal - 85 min drive - 14.7 km
  • North Beach - 91 min drive - 15.0 km
  • Dolphin Discovery - 91 min drive - 19.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 38 min drive

Restaurants

  • ‪Isla Blanca - ‬4 min drive
  • ‪So Cal Gourmet Food Emporium - ‬7 min walk
  • ‪Flavors - ‬9 min walk
  • ‪Mar - ‬9 min walk
  • ‪Braza Grill - ‬7 min walk

About this property

Majestic Elegance Costa Mujeres – All Inclusive

Luxury property on the beach, with 12 outdoor pools
Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Majestic Elegance Costa Mujeres – All Inclusive, you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 swim-up bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Free self parking is available.

This 4.5-star Costa Mujeres property is smoke free.

  • 570 guestrooms or units
  • 5 levels
  • 6 buildings
  • 7 dining venues
  • 6 swim-up bars
  • 8123 sq ft of conference space
  • 755 sq. m of conference space
  • Built in 2019
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Don Jaume
  • Flavors
  • Kabuki
  • Mar House

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (8,123 square foot of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Majestic Elegance Costa Mujeres – All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Frequently asked questions

What is the cancellation policy at Majestic Elegance Costa Mujeres – All Inclusive?

Majestic Elegance Costa Mujeres – All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Majestic Elegance Costa Mujeres – All Inclusive?

Yep, Majestic Elegance Costa Mujeres – All Inclusive has a free self car park.

Are there any beaches close to Majestic Elegance Costa Mujeres – All Inclusive?

The closest beach to Majestic Elegance Costa Mujeres – All Inclusive is North Beach (7.7 km).

Is there a spa on site at Majestic Elegance Costa Mujeres – All Inclusive?

Yep, Blossom is available for guests. It has 2 hot tubs, a steam room, a sauna and hot springs. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Majestic Elegance Costa Mujeres – All Inclusive have a pool?

Yep, and guests love it! Majestic Elegance Costa Mujeres – All Inclusive has 12 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 6:00 PM.

What luxury perks are available at Majestic Elegance Costa Mujeres – All Inclusive?

Majestic Elegance Costa Mujeres – All Inclusive features 12 outdoor pools, 2 hot tubs and a health club. All guestrooms come with Private jetted baths, pillowtop beds and free minibar items.

What makes Majestic Elegance Costa Mujeres – All Inclusive a romantic place to stay?

A hot tub and beachfront dining, as well as Jetted bath and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Majestic Elegance Costa Mujeres – All Inclusive.

Is Majestic Elegance Costa Mujeres – All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Majestic Elegance Costa Mujeres – All Inclusive is a hit with families.

Are there hot tubs in the rooms at Majestic Elegance Costa Mujeres – All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Majestic Elegance Costa Mujeres – All Inclusive serve breakfast?

You bet, guests give top marks to the free full breakfast here! Offered daily from 7:00 AM to 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Majestic Elegance Costa Mujeres – All Inclusive?

No, Majestic Elegance Costa Mujeres – All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Majestic Elegance Costa Mujeres – All Inclusive?

Yep, they've got a lounge bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Majestic Elegance Costa Mujeres – All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Majestic Elegance Costa Mujeres – All Inclusive?

No, pets and service animals are not allowed.

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2295 out of 3238 reviews
Rating 8 - Good. 489 out of 3238 reviews
Rating 6 - Okay. 255 out of 3238 reviews
Rating 4 - Poor. 106 out of 3238 reviews
Rating 2 - Terrible. 93 out of 3238 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely worth coming! Very relaxing and good food
Stayed 7 nights in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t wait to go back!
Loved it! Super modern resort, amazing food quality and options (especially the steak restaurant & Japanese - delicious). Alcohol options were great too and tasted incredible. The grounds were immaculate. The amenities were sensational… (the spa was next level) and the hot tub on every balcony was a major bonus. 10/10 from us
Stayed 5 nights in Aug 2024

10/10 Excellent

Nicolas, grand prairie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was great , food was good , great service. Only thing that was not good was the construction next door
Stayed 3 nights in Oct 2024

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property exceeded my expectations. The entertainment coordinators (Himen) and our butler (Aaron) were perfect. All the staff were kind, smiled, and accommodating. The sap was absolutely beautiful. The pictures of the rooms and property do not do this space justice. Everything was breathtakingly beautiful. It made our honeymoon spectacular!! I can't wait to go back!
Stayed 5 nights in Nov 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly place
Stayed 5 nights in Nov 2024

10/10 Excellent

Richard, Harwood Heights

Stayed 4 nights in Nov 2024

8/10 Good

moe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall had a great experience. Food quality was average. Service at times was delayed but generally a great hotel and staff team.
Stayed 6 nights in Nov 2024

10/10 Excellent

Isao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was great! They were constantly cleaning up the seaweeds and kept in shape.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kirsten

Stayed 9 nights in Nov 2024

2/10 Terrible

Stan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The front desk people just horrible and bunch of liars, including Eric, their manager. This is just awful. To be in Five Star hotel, and to be treated like trash. I want my money back period.
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect vacation
Just Perfect. Couldn't be better. Love it
Stayed 4 nights in Nov 2024

8/10 Good

Kian

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A great hotel and establishment. Surprisingly, there were too many rules for everything. Some of the staff were very rude when asked for the most basic things. Otherwise, great hotel and experience.
Stayed 5 nights in Nov 2024

10/10 Excellent

yusuf

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property. Friendly staff. Very thoughtful entertainment program
Stayed 7 nights in Nov 2024

6/10 Okay

Ali ShahAli

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Not enough facilities Poor events
Stayed 6 nights in Nov 2024

10/10 Excellent

Roberto sifuentes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, excelente playa con arena blanca, súper limpio y excelente comida, nuestro mayordomo Aarón nos atendió de maravilla y atento a cualquier necesidad que tuviéramos. Súper recomendado
Stayed 5 nights in Nov 2024

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited last week and had a wonderful time! Although the room was a bit worn, it was very clean. Staff was excellent and the food was also great.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ricardo Santos, Weehawken

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Only improvement I see is increasing the number of chairs/cabanas in the beach as it was almost impossible to secure one as of 9:30am
Stayed 6 nights in Nov 2024

6/10 Okay

Yaroslav

Disliked: Cleanliness, amenities
Liked: food, drinks, beach, pools The room was unpleasant, there was no hot water for 3 days, we asked to move, they said there were no free rooms, on the fifth day of our stay a scorpion was running around the room, after they found the scorpion they moved us to a slightly better room
Stayed 8 nights in Nov 2024

10/10 Excellent

Anela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Bailey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff we came in contact with were very nice and helpful. Steakhouse was great.
Stayed 4 nights in Nov 2024

10/10 Excellent

Priyanka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best s
Stayed 3 nights in Aug 2024

10/10 Excellent

Ranikwa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was very nice only thing I didn’t like was the nets flying around but definitely recommend & the food was amazing
Stayed 3 nights in Nov 2024

4/10 Poor

Hector Jose Cedeno

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

jaspreet

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very friendly staff. Amazing beach and loved their Spa treatment options specially the hydrotherapy. Few things they can do better-Food was okay, breakfast was good and live food prepared was also good, however, other options were limited. Most of the food in speciality restaurants was rotated in some form in buffet so if you are staying for longer you quickly run out of options. Also, I was super disappointed with the restaurant serving Mexican food in terms of menu and taste as i typically love Mexican food and high hopes from that one. Otherwise the resort is very nice.
Stayed 4 nights in Oct 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so kind and helpful. Property is beautiful. Highly recommend.
Stayed 7 nights in Nov 2024