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Solymar Hotel - All Inclusive

3.0 star property
On private beach with free water park, near El Rey Ruins Trailhead

Photo gallery for Solymar Hotel - All Inclusive

Sundeck
Standard Room (No internet access in room)
Private beach, white sand, sun-loungers, beach umbrellas
Standard Room (No internet access in room) | View from room
Interior detail

Reviews

5.4 out of 10

Popular amenities

  • All-inclusive
  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Boulevard Kukulcan Km 18.7, Cancun, QROO, 77500
  • El Rey Ruins
    ‪10 min walk‬
  • Iberostar Cancun Golf Course
    ‪10 min walk‬
  • Delfines Beach
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room (No internet access in room)

Standard Room (No internet access in room)

Standard Room (No internet access in room)

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Blackout curtains
Private bathroom
Daily housekeeping
In-room safe
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Solymar Hotel - All Inclusive. Within just a 15-minute stroll, you'll find Iberostar Cancun Golf Course and El Rey Ruins Trailhead. Highlights at this beachfront hotel include a private beach, a free water park and a restaurant. .The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, kids' swimming pool and free pool cabanas as well as access to volleyball. Plus you'll find a 24-hour front desk, a terrace and a garden. There's also the convenience of free self parking. .With a stay at this 3-property class Zona Hotelera hotel, you'll be 1.1 km (0.7 mi) from Delfines Beach and 3 km (1.8 mi) from Maya Museum of Cancun.

What's nearby

  • El Rey Ruins - 10 min walk - 0.9 km
  • Iberostar Cancun Golf Course - 10 min walk - 0.9 km
  • Delfines Beach - 13 min walk - 1.1 km
  • Maya Museum of Cancun - 4 min drive - 3.9 km
  • Ventura Park Cancun - 6 min drive - 6.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 14 min drive

Restaurants

  • ‪Zai - ‬6 min walk
  • ‪Sun Palace - ‬11 min walk
  • ‪Km 19.5 - ‬17 min walk
  • ‪Bogavante Restaurant - ‬5 min walk
  • ‪Navios - ‬16 min walk

About this property

Solymar Hotel - All Inclusive

On private beach with free water park, near El Rey Ruins Trailhead
Solymar Hotel - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Solymar Hotel - All Inclusive such as a complimentary water park, an outdoor pool and a children's pool.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. This Mediterranean hotel also offers a garden and a terrace. Free self parking is available.

This 3-star Cancun hotel is smoke free.

  • 75 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 1985
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Solymar Hotel - All Inclusive offers 75 air-conditioned accommodations with a safe and blackout curtains. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with cable channels. Bathrooms include a shower. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

Property amenities

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant

Restaurants on site

  • Restaurante "La isla"

Things to do

  • Children's pool
  • Free water park
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis
  • TV in common areas
  • Volleyball

Family friendly

  • Children's pool
  • Free water park access
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 8 AM to 8 PM
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Solymar
Hotel Solymar Cancun
Solymar
Solymar Cancun
Solymar Hotel
Hotel Solymar Beach Resort Cancun
Hotel Solymar Beach Resort
Solymar Beach Cancun
Solymar Beach
Solymar Resort
Solymar Cancun Beach
Solymar Beach Resort
Solymar Beach Hotel Cancun
Solymar Cancun
Solymar Beach And Resort
Solymar Cancun Beach Resort
Solymar All Inclusive Cancun
Solymar Hotel - All Inclusive Hotel
Solymar Hotel - All Inclusive Cancun
Solymar Hotel - All Inclusive Hotel Cancun

Frequently asked questions

What is the cancellation policy at Solymar Hotel - All Inclusive?

Solymar Hotel - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Solymar Hotel - All Inclusive?

Yep, Solymar Hotel - All Inclusive has a free self car park.

Are there any beaches close to Solymar Hotel - All Inclusive?

Yep, Solymar Hotel - All Inclusive is a short 13-minute walk from Delfines Beach.

Does Solymar Hotel - All Inclusive have a pool?

Solymar Hotel - All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and with a coldie from the bar. The pool is open 8 AM to 8 PM.

What luxury perks are available at Solymar Hotel - All Inclusive?

Solymar Hotel - All Inclusive features a private beach, an outdoor pool and free pool cabanas.

Is Solymar Hotel - All Inclusive family-friendly?

You bet! With amenities such as a children's pool, a playground and free water park access, it's no surprise that Solymar Hotel - All Inclusive is a hit with families.

Is there a free airport shuttle available at Solymar Hotel - All Inclusive?

No, Solymar Hotel - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Solymar Hotel - All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Solymar Hotel - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Solymar Hotel - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Solymar Hotel - All Inclusive?

There isn't one on site, but Iberostar Cancun Golf Course is a short 10-minute walk away.

Solymar Hotel - All Inclusive Reviews

Reviews

5.4
Rating 10 - Excellent. 76 out of 604 reviews
Rating 8 - Good. 101 out of 604 reviews
Rating 6 - Okay. 149 out of 604 reviews
Rating 4 - Poor. 120 out of 604 reviews
Rating 2 - Terrible. 158 out of 604 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Elena

Disliked: Cleanliness, staff & service, property conditions & facilities
The place is in unbelievably bad shape. Everything in the room was falling apart and dirty. The food was not good at all. I don't recommend this hotel.
Stayed 6 nights in Nov 2024

2/10 Terrible

Kyle, Lac la hache

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible resort! Filthy. Roaches in room. Out of date. Food sucked. They ran out of liqour like tequila...a Mexican resort ran out of tequila. Thats ridiculous. Plus it was an "all inclusive " resort but they didnt provide any bottles of water. The staff never explained anything! The pool bar closed so early or never opened. The Buffet had barely any food and what they had was pretty disgusting. Overall DONT GO TO SOLYMAR
Stayed 7 nights in Nov 2024

2/10 Terrible

Jose Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

6/10 Okay

INAJA C V

Stayed 5 nights in Oct 2024

6/10 Okay

Eduardo

Stayed 4 nights in Sep 2024

2/10 Terrible

Cesar Edgar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
all the workers had bad attitude. we booked an all inclusive room and it showed we didnt when we got there to get our room key. we had proof and shlwed yhem and they still didnt give us our bracelet . one of the work member said we had breakfast included so when we went to get our braclets they said that wasnt included either. overall we got not help. make sure you double check what you get because in the post it say ALL INCLUSIVE and when we got there it wasnt. i asked for someone to sweep the room in the am and we got back in the pm the room was still dirty. they then later brang me the broom for ME to sweep. do NOT recommend
Stayed 5 nights in Sep 2024

8/10 Good

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic! Went above and beyond to make our stay comfortable
Stayed 6 nights in Sep 2024

2/10 Terrible

Mario Enzo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Spend some more money and go to newer or best hotel. The buffet is a joke, drinks are very limited. Rooms are old and not very well maintained (leaking water). The recepcionist looks like he is not happy with his job and we are there to waste his time. I mean it's OK if you pay no more than $100 per day (which is not the case). First experience with Expedia and probably is the last one if the hotels that they sell are like this
Stayed 2 nights in Sep 2024

6/10 Okay

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was very friendly, helpful, and professional. The property seemed a bit rundown and desperately needing some upgrades, but even without the upgrades there were stains on the walls, missing handles on the balcony door, no hand towels or bath mat. A very nice quiet spot on the beach but lacking these few things made it a tad more than just inconvenient. The buffet menu was mediocre at best and kind of regret having paid for the all inclusive deal as I ended up eating out most of the time.
Stayed 4 nights in Sep 2024

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities
Didnt like my stay
Stayed 5 nights in Sep 2024

4/10 Poor

Alma A

Disliked: Staff & service
I will run out of time but I’ll start with this part.
Stayed 3 nights in Aug 2024

4/10 Poor

Paulina

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Deanna

Stayed 7 nights in Jun 2024

4/10 Poor

Dalia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Gregory

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Several areas of the property needed maintenance and it would have been really nice if the poolside bar was operating. Other than that, our room was very clean and the staff was super helpful.
Stayed 4 nights in Jun 2024

4/10 Poor

ernesto

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in May 2024

2/10 Terrible

Troy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Don't do it. If we did it over again, I would pay a little extra to stay somewhere a little nicer. Buffet food wasn't the greatest, pool was fine, beach was great, and beach bar was awesome. Hotel it self was very run down. There was a constant smell that wouldn't go away when you are by the pool/pool bar. And what ever you do, don't go into the bathrooms by the pool (ugh). The staff here are great and were very friendly. It's not their fault the hotel needs a complete redo! Location of the hotel is good, and wasn't to far away from shops/restuarants, about a 10min bus ride.
Stayed 3 nights in May 2024

10/10 Excellent

Cesar Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was perfect
Stayed 6 nights in Apr 2024

2/10 Terrible

Cirenia

We did not like the hotel, it needs a lot of work. We actually left the next day and no one offered a refund. We were not able to sleep due to a lot of noise, bathroom did not have shower curtain, water everywhere. We had to ask for towels, blankets and pillows. It was wasted of the money and time. The location is nice
Stayed 4 nights in Apr 2024

2/10 Terrible

Kyra

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid for all inclusive when we booked. Didn’t get all inclusive even though we were willing to pay the Expedia pricing for it again. Spend 2 weeks being passed between the hotel and Expedia to try to sort it out only to have both sides pointing fingers and each other. Our room was mouldy so I was sick most the trip. Hallways reeked like cigarettes. We weren’t given towels from the start. The few we got were stained and gross. If we asked for new towels they said 30 min and then didn’t give anything until 3 days later. The only amenities in the room are shampoo, toilet paper and body soap. Nothing else. Fridge was ripped out. No coffee. The sink was rusty. Toothpaste stains on the counter from the previous guests. Only one sheet on the bed. No blankets or anything. The buffet food wasn’t great, pretty basic.
Stayed 7 nights in Apr 2024

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities
Found cockroaches in the bathroom and in the hallways. Terrible experience.
Stayed 4 nights in Mar 2024

8/10 Good

Anderson

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2024

2/10 Terrible

Verified traveller

Worst hotel I ever stayed
Stayed 1 night in Mar 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Just few things not preferred is…: Hotel did not have or offer any top blankets or covers on beds, had limited clean sheets and towels which we had to regularly request and self serve get our own few fresh linens and towels, and we had to ask for couple more bed pillows needed. They also did not offer and we did not have any small hotel room refrigerators or anywhere to keep small food and drink items cold and fresh. In addition to that they don’t ever have a place to just get some ice to keep things cool cold, only place is you must purchase your own at convenience store and even then back at room have no place to keep it frozen due to having no small refrigerator or freezer in room. Not as important and optionally would been nice to have, you don’t get a small room microwave to warm or freshen snacks up in rooms either. The small room locker safe also didn’t seem too secure had to pay for. Preferred…: Most overall satisfactory resort, with positive nice experience enjoyed.
Stayed 5 nights in Mar 2024

6/10 Okay

Dynasty Deann

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It is the little things that knocked them down. Not having towels for hours. A toilet seat and shower curtain that were too short. A faucet knob that didn't work and a TV that was circa 2005. Unfixed holes in the walls and little mold spots. It was clean and the room was decent. The staff were also very accommodation.
Stayed 3 nights in Mar 2024