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Mercure Cardiff Holland House Hotel & Spa

4.0 star property
Hotel with a full-service spa, near Cardiff Bay
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Cardiff Holland House Hotel & Spa

Exterior
Breakfast and dinner served
Indoor pool
Bar (on property)
Lounge

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
The price is NZ$169
includes taxes & fees
26 Jan - 27 Jan 2025

Explore the area

Map
24-26 Newport Road, Cardiff, Wales, CF24 0DD
  • New Theatre
    8 min walk
  • Lilo's Pasta - Cardiff
    1 min walk
  • Cardiff Queen Street Station
    5 min walk
  • Cardiff (CWL-Cardiff Intl.)
    30 min drive

Room options

View all photos for Privilege, Room, 1 King Bed, View

1 bedroom, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed, View

Highlights

Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Separate bath and shower
Hairdryer
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Double Bed, City View

Deluxe Suite, 1 Double Bed, City View

Deluxe Suite, 1 Double Bed, City View

Highlights

Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Separate bath and shower
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room, 3 Single Beds

Classic Triple Room, 3 Single Beds

Classic Triple Room, 3 Single Beds

Highlights

Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Sofa bed
Separate bedroom
Separate bath and shower
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room, 2 Single Beds, View

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, View

Highlights

Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Deep-soaking bath
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room, 1 Double or 2 Single Beds

Classic Twin Room, 1 Double or 2 Single Beds

Classic Twin Room, 1 Double or 2 Single Beds

Highlights

Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Separate bath and shower
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior

Novotel Cardiff Centre

Pool
Spa
Pet-friendly
Free WiFi
4.1 out of 5, Very good, (1009)
The price is NZ$186
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Novotel Cardiff Centre

About the area

Cardiff

Mercure Cardiff Holland House Hotel & Spa places you in the centre of Cardiff, within just a 15-minute stroll of popular places like Cardiff Castle and Principality Stadium. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Spa Naturel can include deep-tissue massages, aromatherapy and mani/pedis along with access to the sauna and hot tub. The restaurant, Urban Bar & Kitchen, is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and sauna as well as access to aerobics classes. Meeting rooms and a conference centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas and laundry facilities. Continental breakfast is available daily between 7:30 AM and 10 AM. There's also the convenience of self parking. .Near this 4-property class Cardiff City Centre hotel, you'll find Cardiff Bay.

What's nearby

  • Cardiff International Arena - 11 min walk
  • Cardiff Castle - 11 min walk
  • Principality Stadium - 14 min walk
  • Cardiff University - 17 min walk
  • Wales Millennium Centre - 4 min drive

Getting around

  • Cardiff Queen Street Station - 5 min walk
  • Cardiff International Airport (CWL) - 30 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min walk
  • ‪Flute & Tankard - ‬5 min walk
  • ‪200 Degrees Coffee Shop - ‬5 min walk
  • ‪Heavenly Desserts - ‬5 min walk
  • ‪The Central Bar - ‬5 min walk

About this property

Mercure Cardiff Holland House Hotel & Spa

Hotel with a full-service spa, near Cardiff Bay
Mercure Cardiff Holland House Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A fitness centre, spa services, and multilingual staff are also featured at the business-friendly Mercure Cardiff Holland House Hotel & Spa. Parking is available for a fee.

This 4-star Cardiff hotel is smoke free.

  • 1 building
  • 172 guestrooms or units
  • 15 levels
  • Conference rooms
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Cardiff Holland House Hotel & Spa offers 172 accommodations with a safe and coffee/tea makers. 30-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Spa Naturel has 9 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, Hungarian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 21 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Urban Bar & Kitchen

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (81 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (102 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Pool fee: GBP 10.00 per person, per night
  • Spa fee: GBP 10.00 per person, per night
  • Spa tub fee: GBP 10.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 15 per person
  • Self-parking fee: GBP 21.00 per day
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard, debit cards and cash.

We should mention

  • Pool access available from 6:30 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel Cardiff

Frequently asked questions

What is the cancellation policy at Mercure Cardiff Holland House Hotel & Spa?

Mercure Cardiff Holland House Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Cardiff Holland House Hotel & Spa?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Mercure Cardiff Holland House Hotel & Spa on 26 Jan 2025 start from NZ$169.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Cardiff Holland House Hotel & Spa?

Yep, Mercure Cardiff Holland House Hotel & Spa has a self car park for GBP 21.00 per day.

Are there any beaches close to Mercure Cardiff Holland House Hotel & Spa?

The closest beach to Mercure Cardiff Holland House Hotel & Spa is Barry Island Beach (13 km).

Is there a spa on site at Mercure Cardiff Holland House Hotel & Spa?

Yep, Spa Naturel is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Mercure Cardiff Holland House Hotel & Spa have a pool?

Mercure Cardiff Holland House Hotel & Spa has an indoor pool. The pool is open 6:30 AM to 9:00 PM.

What makes Mercure Cardiff Holland House Hotel & Spa a romantic place to stay?

A hot tub and a champagne service, as well as deep-soaking baths and massage services available in the guestrooms, help set the scene for a romantic weekend at Mercure Cardiff Holland House Hotel & Spa.

Is Mercure Cardiff Holland House Hotel & Spa family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mercure Cardiff Holland House Hotel & Spa is a hit with families.

Are there hot tubs in the rooms at Mercure Cardiff Holland House Hotel & Spa?

No, but there are deep-soaking baths in the guestrooms.

Does Mercure Cardiff Holland House Hotel & Spa serve breakfast?

Yep, continental brekkie is available daily between 7:30 AM and 10 AM.

Is there a free airport shuttle available at Mercure Cardiff Holland House Hotel & Spa?

No, Mercure Cardiff Holland House Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Cardiff Holland House Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Mercure Cardiff Holland House Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Mercure Cardiff Holland House Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 450 out of 1005 reviews" "
Rating 8 - Good. 294 out of 1005 reviews" "
Rating 6 - Okay. 122 out of 1005 reviews" "
Rating 4 - Poor. 83 out of 1005 reviews" "
Rating 2 - Terrible. 56 out of 1005 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rahanah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

6/10 Okay

Fiona

Travelled with partner
Liked: Amenities
3 star
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Stayed 2 nights in Aug 2024

8/10 Good

Ranj

Stayed 1 night in Sep 2024

8/10 Good

paul

Stayed 1 night in Aug 2024

4/10 Poor

Rhys

Liked: Staff & service
Disliked: Property conditions & facilities
Dirty, old and run down. The pool was an extra charge, that really annoyed me after spending 120 for a night at a spa place. I refused and went for a walk. Room service came with no cutlery or sauce. All in all it was very bad. I won’t be going back.
Stayed 1 night in Sep 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay at the Hotel. Room was superior to many & very clean. Staff were professional & very hflpful. Only disappointment was the layout if tables for our event. Tables were far too close together which made it very difficult. Couldnt enjoy the meal due to being squashed in. There was socmuch space at the back of the room, so i dont understand why room was set up like that. Waiting staff dealt with this extremely well - must have been difficult gor them. If you hild ab event there, please check table layout. Really appreciated the ambience created throughout the hotel - seems a lot of thought went into it. Pictures throughout of historical figures holding sporting equipment were exceptional. Think the comany should sell merchandise with them on. Breakfast was superb - fresh, plenty of choice. Highly recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, we got an upgrade when we arrive. No issues at all
Stayed 1 night in Sep 2024

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On site parking is daylight robbery at £21. Same with £16.95 for a very poor breakfast. Rooms also very outdated, stained carpets and tired feeling.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complained about things to reception
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not great
Tired, nousy air con / heating which i had to turn off which resulted in a very cold room in the morning. Shower dribbled and was either really hot or cold. Breakfast average with the cheapest sausages available. 2 out of 4 lifts working.
Stayed 1 night in Sep 2024

10/10 Excellent

Darlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool and spa.
Great spa and pool area. Doorman very helpful!
Stayed 2 nights in Sep 2024

10/10 Excellent

Judi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

W

Stayed 2 nights in Aug 2024

8/10 Good

Kerrie

Stayed 2 nights in Aug 2024

10/10 Excellent

Bindu

Stayed 1 night in Aug 2024

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welsh trip treat with my daughter
The hotel is ideally located for the town, short walk to shops, restaurants and bars. The decor of the hotel areas was good, we liked the different lighting designs. The bedroom was so hot on arrival, but when we realised the room air con was turned on (which would not go below 19), aswell as the provided fan and mobile air con unit, we turned this off and the room became a more comfortable temperature. Without the fan and unit it would have been too hot. Towels were my biggest issue, with not enough provided for 2 people, and on asking for more at reception they never materialised. On the last night, we were only given 1 bath towel and 1 hand towel for 2 people, which I thought was unacceptable, but then the glasses and mugs were not washed up so maybe our room had been forgotten and then had a rush clean. We enjoyed a half day spa with treatment and afternoon tea, which was thoroughly enjoyed. Would have been nice to have Welsh cakes rather than scones, but thats just me looking for the Welsh treats. Breakfast was limited, but perfectly fine. The scrambled eggs however could do with a little work, Sunday they were fab, Monday they were more like a sloppy mess and Tuesday, looked like they had been cut up rather than scambled!
Stayed 2 nights in Sep 2024

10/10 Excellent

bleona

Stayed 1 night in Aug 2024

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely sleep bed and pillows were so comfortable, however you can’t call it a hotel and spa now as you have to pay £10 pp if you want to use the spa, cos it’s nothing to do with the hotel now
Stayed 1 night in Aug 2024

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spicy and span
We enjoyed our stay with our dog. The room was clean and cosy.
Stayed 1 night in Aug 2024

10/10 Excellent

Darren

Stayed 2 nights in Aug 2024

10/10 Excellent

Jermaine

Stayed 1 night in Aug 2024

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024