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Vale Resort

4.0 star property
Family-friendly hotel with 2 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Vale Resort

Exterior
Indoor pool
Exterior
Terrace/patio
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Spa
  • Gym
  • Pool
  • Hot tub
    Hot tub
  • Bar
    Bar

Explore the area

Map
Hensol Park, Hensol, Pontyclun, Wales, CF72 8JY
  • The Royal Mint Experience
    10 min drive
  • St. Fagans National Museum of History
    11 min drive
  • Castell Coch
    13 min drive
  • Cardiff (CWL-Cardiff Intl.)
    23 min drive

Room options

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 20.0 sq m
  • Resort view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 20 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
  • 32 sq m
  • Golf view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Property entrance
Lanelay Hall Hotel & Spa
Pool
Spa
Parking included
Free WiFi
4.5 out of 5, Wonderful, (607)
The price is NZ$426
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Lanelay Hall Hotel & Spa

About the area

Pontyclun

A family-friendly stay in Pontyclun awaits you at Vale Resort. You'll be 18.9 km (11.7 mi) from Principality Stadium. Highlights at this hotel include 2 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at Vale Spa can include massages, body scrubs and facials along with access to the sauna and steam room. Champagne Bar is the hotel's own Champagne bar. Enjoy the 3 outdoor tennis courts, golf course and indoor swimming pool plus access to golf lessons. Business amenities include meeting rooms, a conference centre, and a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a gym and a hot tub. Buffet breakfast is available on weekdays between 7 AM and 10 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of free valet parking. .Attractions within a 20-minute drive of this 4-property class Pontyclun hotel include Cardiff Castle and Cardiff Bay.

What's nearby

  • The Royal Mint Experience - 10 min drive - 8.5 km
  • St. Fagans National Museum of History - 11 min drive - 10.5 km
  • Cardiff Castle - 16 min drive - 19.0 km
  • Principality Stadium - 17 min drive - 18.9 km
  • Cardiff Bay - 17 min drive - 21.8 km

Getting around

  • Pontyclun Station - 9 min drive
  • Cardiff International Airport (CWL) - 23 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪The Fox and Hounds - ‬12 min drive
  • ‪The Pipeworks Bar - ‬8 min drive
  • ‪The Boars Head - ‬9 min drive
  • ‪Miskin Arms - ‬5 min drive

About this property

Vale Resort

Family-friendly hotel with 2 restaurants and full-service spa
Vale Resort offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. An indoor pool, a hot tub, and a fitness centre are also featured at the family-friendly Vale Resort. Valet parking is free.

This 4-star Pontyclun hotel is smoke free.

  • 143 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 1998
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Coffee shop
Vale Resort offers 143 accommodations with a safe and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Vale Spa has 20 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.95 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • Champagne Bar

Family friendly

  • Children's club (surcharge)
  • Free cot
  • In-room babysitting
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from 24 October 2024 to 11 December 2024 (completion date subject to change). The following areas are affected:
  • Sauna
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Vale Pontyclun
Vale Resort Pontyclun
Vale Resort
Vale Resort Hotel
Vale Resort Pontyclun
Vale Resort Hotel Pontyclun

Frequently asked questions

What is the cancellation policy at Vale Resort?

Vale Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Vale Resort?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Vale Resort on 22 Dec 2024 start from NZ$203.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Vale Resort?

Yep, Vale Resort has free valet parking.

Are there any beaches close to Vale Resort?

The closest beach to Vale Resort is Barry Island Beach (13.6 km).

Is there a spa on site at Vale Resort?

Yep, Vale Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Vale Resort have a pool?

Vale Resort has an indoor pool. The property will be renovating the swimming pool from October 24 2024 until December 11 2024 (completion date subject to change).

What luxury perks are available at Vale Resort?

Vale Resort features a full-service spa, an indoor pool and 2 restaurants.

Is Vale Resort family-friendly?

You bet! With amenities such as a children's club and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Vale Resort is a hit with families.

Does Vale Resort serve breakfast?

Sure does, buffet breakfast is on offer on weekdays between 7 AM and 10 AM and weekends between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Vale Resort?

No, Vale Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Vale Resort?

Yep, you can grab a meal at Vale Resort's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Vale Resort?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Vale Resort?

No, pets are not allowed.

Is there a golf course on site at Vale Resort?

Yep, Vale Resort has a 36-hole golf course. A golf driving range and golf lessons are also available.

Vale Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 486 out of 854 reviews" "
Rating 8 - Good. 231 out of 854 reviews" "
Rating 6 - Okay. 85 out of 854 reviews" "
Rating 4 - Poor. 32 out of 854 reviews" "
Rating 2 - Terrible. 20 out of 854 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hettie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay and staff were fantastic, could not recommend enough. The food was tasty but the had difficulty with our order and was not as good as our first night's food. Would still go back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nick

Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing stay, absolutely fell in love with this place. Would highly recommend and good price for everything you get!
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Beautiful hotel
Stayed 4 nights in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Very nice hotel , really enjoyed staying here , fabulous breakfast one of the best in a hotel stay . Would recommend to family and friends.
Stayed 2 nights in Aug 2024

10/10 Excellent

A

Liked: Staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

Beverly

Liked: Staff & service
Disliked: Cleanliness
We’ve stayed here before and it’s ok, it’s probably at the lower end of being a four star hotel because whenever we’ve stayed it’s never super clean (we wouldn’t have stayed here again except it was the only available place when we were in town for a concert) - this time there was a false eyelash left on the floor, the bathroom floor looked like it had been maybe swept but not mopped as you could see water marks on the floor, cobwebs on the windows. The worst thing this time was the fire alarm that sounded twice for a few seconds between 3:30 and 4am, we couldn’t get an explanation as to what this was about but we couldn’t get back to sleep so not a great experience. On the plus side - we had room service when we arrived and breakfast the next day and the food was good, staff are friendly. A quick note about taxis, which is not the hotels responsibility but is something to bear in mind: it can be difficult to get an Uber or taxi to/from Cardiff, it must be too far from Cardiff centre for most drivers. Reception won’t book a taxi for you but they do have local cab firm numbers at the desk and let you use the phone to pre-book for yourself. Pre-booked Ubers also work
Stayed 1 night in Aug 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garden room
Stayed 1 night in Aug 2024

6/10 Okay

Stephen

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Andreas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gwesty arbennig
Comfortable and above all convenient stay for visiting thia year's Eistedddfod in Pontypridd. Lovely hotel, great facilities and 2 golf courses on site. Staff are very friendly, Welsh speaking and want to ensure your stay is as comfortable as possible.
Stayed 5 nights in Aug 2024

8/10 Good

andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of space in a good location convenient for a wedding nearbye
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant & very accessible
Stayed 1 night in Aug 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Staff were fantastic from check in to check out and throughout the stay. Room was clean and had all the amenities needed perhaps some of the furniture could be updated but didn’t effect the stay in any way. Stayed at the hotel for a wedding in llanerch vineyard, After checkout the staff offered us a shuttle to the vineyard to collect our car and save us walking which we massively appreciated. Would definitely recommend staying here and looking forward to staying again in the future!
Stayed 2 nights in Jul 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice location and facilities- found the hotel a bit cavernous and sterile for my liking but the overall service levels and room comfort was high.
Stayed 1 night in Jul 2024

10/10 Excellent

brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Greg

Stayed 1 night in Jun 2024

10/10 Excellent

gaynor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent stay.We were for a spa and evening meal and decided to book to stay. It was perfect .The checkin staff were friendly our room was outstanding. The staff in the spa could not do enough for us.Caitlin did my treatment and it was the best I ever had. Our offer included evening meal which was outstanding. We will be back
Stayed 1 night in Jul 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, room comfort
Beautiful Hotel
Very pleasant stay. They gave us a lovely room with patio doors out on to the golf course. A nice big room & large bathroom. I suggest adding a shaving/magnifier mirror. Breakfast was excellent, well worth the money.
Stayed 1 night in Jun 2024

4/10 Poor

Tracey

Stayed 1 night in Jun 2024

6/10 Okay

Jay

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Lee

Stayed 1 night in Jun 2024

8/10 Good

Mrs Suzanne

Stayed 1 night in Jun 2024

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024