Vale Resort

4.0 star property
Family-friendly hotel with 2 restaurants and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Vale Resort

Exterior
Indoor pool
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
2 restaurants, breakfast served

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
Hensol Park, Pontyclun, Wales, CF72 8JY
  • The Royal Mint Experience
    10 min drive
  • St. Fagans National Museum of History
    11 min drive
  • Castell Coch
    13 min drive
  • Cardiff (CWL-Cardiff Intl.)
    23 min drive

Room options

Standard Twin Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 20.0 sq m
  • Resort view
  • Sleeps 2
  • 2 Single Beds

Standard Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 20 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
  • 32 sq m
  • Golf view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Pontyclun

A family-friendly stay in Pontyclun awaits you at Vale Resort. You'll be 18.9 km (11.7 mi) from Principality Stadium and 21.8 km (13.5 mi) from Cardiff Bay. Highlights at this hotel include 2 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at Vale Spa can include massages, body scrubs and facials along with access to the sauna and steam room. Champagne Bar is the hotel's own Champagne bar. Enjoy the 3 outdoor tennis courts, golf course and indoor swimming pool plus access to golf lessons. Business amenities include meeting rooms, a conference centre, and a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a gym and a hot tub. Buffet breakfast is available on weekdays between 7 AM and 10 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of free valet parking. .In proximity to this 4-property class Pontyclun hotel you'll find Cardiff Castle.

What's nearby

  • The Royal Mint Experience - 10 min drive
  • St. Fagans National Museum of History - 11 min drive
  • Cardiff Castle - 16 min drive
  • Principality Stadium - 17 min drive
  • Cardiff Bay - 17 min drive

Getting around

  • Pontyclun Station - 9 min drive
  • Cardiff International Airport (CWL) - 23 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪The Fox and Hounds - ‬12 min drive
  • ‪The Pipeworks Bar - ‬8 min drive
  • ‪The Boars Head - ‬9 min drive
  • ‪Miskin Arms - ‬5 min drive

About this property

Vale Resort

Family-friendly hotel with 2 restaurants and full-service spa
Vale Resort offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. An indoor pool, a hot tub, and a fitness centre are also featured at the family-friendly Vale Resort. Valet parking is free.

This 4-star Pontyclun hotel is smoke free.

  • 143 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 1998
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Coffee shop
Vale Resort offers 143 accommodations with a safe and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Vale Spa has 20 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.95 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • Champagne Bar

Family friendly

  • Children's club (surcharge)
  • Free cot
  • In-room babysitting
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from 24 October 2024 to 11 December 2024 (completion date subject to change). The following areas are affected:
  • Sauna
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Vale Pontyclun
Vale Resort Pontyclun
Vale Resort
Vale Resort Hotel
Vale Resort Pontyclun
Vale Resort Hotel Pontyclun

Frequently asked questions

What is the cancellation policy at Vale Resort?

Vale Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Vale Resort?

As of 4 Nov 2024, prices found for a 1-night stay for 2 adults at Vale Resort on 17 Nov 2024 start from NZ$238.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Vale Resort?

Yep, Vale Resort has free valet parking.

Are there any beaches close to Vale Resort?

The closest beach to Vale Resort is Barry Island Beach (13.6 km).

Is there a spa on site at Vale Resort?

Yep, Vale Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Vale Resort have a pool?

Vale Resort has an indoor pool. The property will be renovating the swimming pool from October 24 2024 until December 11 2024 (completion date subject to change).

What luxury perks are available at Vale Resort?

Vale Resort features a full-service spa, an indoor pool and 2 restaurants.

Is Vale Resort family-friendly?

You bet! With amenities such as a children's club and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Vale Resort is a hit with families.

Does Vale Resort serve breakfast?

Sure does, buffet breakfast is on offer on weekdays between 7 AM and 10 AM and weekends between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Vale Resort?

No, Vale Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Vale Resort?

Yep, you can grab a meal at Vale Resort's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Vale Resort?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Vale Resort?

No, pets are not allowed.

Is there a golf course on site at Vale Resort?

Yep, Vale Resort has a 36-hole golf course. A golf driving range and golf lessons are also available.

Vale Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 479 out of 846 reviews" "
Rating 8 - Good. 231 out of 846 reviews" "
Rating 6 - Okay. 85 out of 846 reviews" "
Rating 4 - Poor. 32 out of 846 reviews" "
Rating 2 - Terrible. 19 out of 846 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant & very accessible
Stayed 1 night in Aug 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Staff were fantastic from check in to check out and throughout the stay. Room was clean and had all the amenities needed perhaps some of the furniture could be updated but didn’t effect the stay in any way. Stayed at the hotel for a wedding in llanerch vineyard, After checkout the staff offered us a shuttle to the vineyard to collect our car and save us walking which we massively appreciated. Would definitely recommend staying here and looking forward to staying again in the future!
Stayed 2 nights in Jul 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice location and facilities- found the hotel a bit cavernous and sterile for my liking but the overall service levels and room comfort was high.
Stayed 1 night in Jul 2024

10/10 Excellent

brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Greg

Stayed 1 night in Jun 2024

10/10 Excellent

gaynor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent stay.We were for a spa and evening meal and decided to book to stay. It was perfect .The checkin staff were friendly our room was outstanding. The staff in the spa could not do enough for us.Caitlin did my treatment and it was the best I ever had. Our offer included evening meal which was outstanding. We will be back
Stayed 1 night in Jul 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, room comfort
Beautiful Hotel
Very pleasant stay. They gave us a lovely room with patio doors out on to the golf course. A nice big room & large bathroom. I suggest adding a shaving/magnifier mirror. Breakfast was excellent, well worth the money.
Stayed 1 night in Jun 2024

4/10 Poor

Tracey

Stayed 1 night in Jun 2024

6/10 Okay

Jay

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Lee

Stayed 1 night in Jun 2024

8/10 Good

Mrs Suzanne

Stayed 1 night in Jun 2024

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet.
Stayed 1 night in Jun 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended will be returning to The Vale
Lovely night staying in The Vale Resort staff were very friendly and helpful. Room wasn't ready but we arrived before check in time but had plans and needed to get ready. The staff said we could use the dry changing rooms, these were immaculate and perfect for me to change and do hair and makeup. Room was ready 15 minutes later and had time to have a quick drink in the bar before our night in Cardiff for a concert. Returned to the hotel and the bar was open and then ordered room service were we enjoyed lovely, freshly made sandwiches accompanied with slaw and crisps the perfect end to our lovely evening. Enjoyed a lovely breakfast lots on offer and all delicious. Staff were great, explaining about our choice of breakfast and showing us the juice and offering tea and coffee. Unfortunately we didn't have time for a swim or spa but we will definitely return in the future. Check out was easy and friendly. All in all a great time. Thank you
Stayed 1 night in Jun 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay just outside Cardiff with all that you need at the Hotel.
Stayed 1 night in Jun 2024

8/10 Good

William

Stayed 1 night in Jun 2024

10/10 Excellent

Jayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Fab facilities. Very friendly and helpful staff. Really good deal and excellent value for money.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

colin

Stayed 1 night in Jun 2024

10/10 Excellent

Adam

Stayed 1 night in Jun 2024

10/10 Excellent

bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Cherie

Travelled with group
Liked: Cleanliness, staff & service, amenities
All staff were very friendly & accommodating. Good value for money. Room was very spacious
Stayed 1 night in May 2024

10/10 Excellent

mair

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the peace and quiet in the hotel and the beautiful scenery surrounding
Stayed 2 nights in May 2024