Hotel Caribe by Faranda Grand, a member of Radisson Individuals

5.0 star property
Beach spa retreat, walking distance from Bocagrande Beach

Choose dates to view prices

Photo gallery for Hotel Caribe by Faranda Grand, a member of Radisson Individuals

Aerial view
Exterior
Premium Room, 2 Queen Beds, Non Smoking, Ocean View
Free daily full breakfast
40-inch flat-screen TV with cable channels, TV, music library
Reviews
8.6

Excellent

Popular amenities

  • Pool
  • Restaurant
  • Breakfast included
  • Bar
    BarBar
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Air conditioning
    Air conditioningAir conditioning

Explore the area

Map
Carrera 1a No 2-87, Cartagena, Bolivar, 130001
  • Popular LocationBocagrande Beach1 min walk
  • Popular LocationClock Tower6 min drive
  • Popular LocationCartagena de Indias Convention Center6 min drive
  • AirportCartagena (CTG-Rafael Núñez Intl.)20 min drive

Room options

Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Select Comfort bed
Blackout curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Select Comfort bed
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Select Comfort bed
Blackout curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (City or Courtyard View)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Premium bedding
Select Comfort bed
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Select Comfort bed
Egyptian cotton bed sheets
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Bedrooms, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
2 bedrooms
Select Comfort bed
Blackout curtains
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 2 Bedrooms, Non Smoking, Ocean View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
2 bedrooms
Select Comfort bed
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Studio Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Select Comfort bed
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Select Comfort bed
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed and 2 Single Bunk Beds

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Select Comfort bed
Blackout curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Select Comfort bed
Egyptian cotton bed sheets
  • City view
  • Sleeps 2
  • 2 Single Beds

Premium Room, 2 Queen Beds, Non Smoking (City or Garden View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Select Comfort bed
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Select Comfort bed
Egyptian cotton bed sheets
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible, City View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Premium bedding
Select Comfort bed
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (City or Garden View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Select Comfort bed
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cartagena

A luxury stay in Cartagena awaits you at Hotel Caribe by Faranda Grand, a member of Radisson Individuals. You'll be within steps of Bocagrande Beach and within a short 5-minute stroll of Centro Comercial Nao. Highlights at this beach hotel include 4 restaurants, 2 poolside bars and a full-service spa. .A day of pampering can include massages, body scrubs and facials along with access to the sauna and hot tub. The buffet restaurant, Pedro Heredia Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Enjoy the 2 hot tubs, outdoor swimming pool and gym plus access to mini golf. Other amenities include free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. Each morning free breakfast is served. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this Bocagrande hotel, you'll be 3.8 km (2.3 mi) from Clock Tower and 4.1 km (2.5 mi) from Cartagena de Indias Convention Center.

What's nearby

  • Bocagrande Beach - 1 min walk
  • Castillo Grande Beach - 12 min walk
  • Clock Tower - 6 min drive
  • Cartagena de Indias Convention Center - 6 min drive
  • San Felipe de Barajas Castle - 7 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 21 min drive

Restaurants

  • ‪Cilantro Cevicheria & Restaurant - ‬1 min walk
  • ‪Kiosco El Bony - ‬1 min walk
  • ‪Restaurante Oh Caribe - ‬1 min walk
  • ‪El corral Bocagrande - ‬3 min walk
  • ‪Arepas Pues - ‬2 min walk

About this property

Hotel Caribe by Faranda Grand, a member of Radisson Individuals

Beach spa retreat, walking distance from Bocagrande Beach
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel Caribe by Faranda Grand, a member of Radisson Individuals such as an outdoor pool and a children's pool.

Free breakfast is served daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge. Public spaces have free WiFi. This Colonial hotel also offers a health club, a steam room and a garden. Free self parking and valet parking are available.

This Cartagena hotel is smoke free.

  • 363 guestrooms or units
  • 5 levels
  • 3 buildings
  • 4 dining venues
  • 2 bars by the pool
  • 3444 sq ft of conference space
  • 320 sq. m of conference space
  • Built in 1945
  • Full breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Hotel Caribe by Faranda Grand, a member of Radisson Individuals offers 363 air-conditioned accommodations with minibars and laptop-compatible safes. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open selected days. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • India Catalina Restaurant
  • Karibukay Sushi Bar
  • Oh Caribe! Restaurant
  • Pedro Heredia Restaurant

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Games
  • Health club
  • Mini golf
  • Music library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,444 square feet of conference space
  • 9 meeting rooms
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open select days
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • Built in 1945
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Free cot
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 27 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per person (one way)
  • Pet fee: USD 27 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

Property Registration Number RNT 4253

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8 AM to 9 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Caribe Cartagena
Caribe Hotel
Hotel Caribe Faranda Cartagena
Hotel Caribe Cartagena
Caribe Hotel Cartagena
Hotel Caribe Faranda
Caribe Faranda Cartagena
Caribe Faranda
Hotel Caribe by Faranda Grand
Hotel Caribe by Faranda Grand a member of Radisson Individuals

Frequently asked questions

What is the cancellation policy at Hotel Caribe by Faranda Grand, a member of Radisson Individuals?

Hotel Caribe by Faranda Grand, a member of Radisson Individuals offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Caribe by Faranda Grand, a member of Radisson Individuals?

As of 6 Jul 2024, prices found for a 1-night stay for 2 adults at Hotel Caribe by Faranda Grand, a member of Radisson Individuals on 5 Aug 2024 start from NZ$255.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Caribe by Faranda Grand, a member of Radisson Individuals?

Yep, Hotel Caribe by Faranda Grand, a member of Radisson Individuals has a free self car park and free valet parking.

Are there any beaches close to Hotel Caribe by Faranda Grand, a member of Radisson Individuals?

Yep, Hotel Caribe by Faranda Grand, a member of Radisson Individuals is a short 1-minute walk from Bocagrande Beach. Fun beach activities include scuba diving.

Is there a spa on site at Hotel Caribe by Faranda Grand, a member of Radisson Individuals?

Yep, there is an onsite spa at Hotel Caribe by Faranda Grand, a member of Radisson Individuals. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body scrubs and facials.

Does Hotel Caribe by Faranda Grand, a member of Radisson Individuals have a pool?

Yep, and guests recommend it! Hotel Caribe by Faranda Grand, a member of Radisson Individuals has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8 AM to 9 PM.

What luxury perks are available at Hotel Caribe by Faranda Grand, a member of Radisson Individuals?

Hotel Caribe by Faranda Grand, a member of Radisson Individuals features 2 poolside bars, 2 hot tubs and a health club. All guestrooms come with Select Comfort beds, premium bedding and 24-hour room service.

What makes Hotel Caribe by Faranda Grand, a member of Radisson Individuals a romantic place to stay?

A hot tub and beachfront dining, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Hotel Caribe by Faranda Grand, a member of Radisson Individuals.

Is Hotel Caribe by Faranda Grand, a member of Radisson Individuals family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Hotel Caribe by Faranda Grand, a member of Radisson Individuals is a hit with families.

Does Hotel Caribe by Faranda Grand, a member of Radisson Individuals serve breakfast?

You bet, travelers give high marks to the free full breakfast here! Offered daily, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Hotel Caribe by Faranda Grand, a member of Radisson Individuals?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Caribe by Faranda Grand, a member of Radisson Individuals?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Caribe by Faranda Grand, a member of Radisson Individuals?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Caribe by Faranda Grand, a member of Radisson Individuals Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 531 out of 1001 reviews" "
Rating 8 - Good. 295 out of 1001 reviews" "
Rating 6 - Okay. 98 out of 1001 reviews" "
Rating 4 - Poor. 38 out of 1001 reviews" "
Rating 2 - Terrible. 39 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Omara

Liked: Cleanliness, staff & service, property conditions & facilities
Food option was great and location also cabs outside any time . The pools where beautiful and a few options. Hot tub were nice and love the nature are kind hotel. The buffet breakfast was open till 11:30 good selection
Stayed 6 nights in Mar 2024

10/10 Excellent

Umar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

8/10 Good

Asimul

Liked: Cleanliness, staff & service, property conditions & facilities
The room shower I was in had a poor shower curtain and also was cold. That should be fixed.
Stayed 7 nights in Mar 2024

2/10 Terrible

Nestor

Disliked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

JUAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with easy access to old city, restaurants and many beach spots
Stayed 5 nights in Mar 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to beach and resort was very well run
Stayed 3 nights in Mar 2024

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slice of heaven
I think this was the best hotel I've ever stayed in. The room was huge, the bed was comfy, everything was CLEAN, the staff were super friendly & helpful & welcoming, and - I got to share my breakfast with a toucan! It was a pretty quiet location, too, though still a cheap cab ride from el centro historico. Hope to return before too long!
Stayed 3 nights in Mar 2024

8/10 Good

Bilmarie Broco, Salinas PR

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice environment
Stayed 4 nights in Mar 2024

8/10 Good

Ricardo

Liked: Amenities
Bathrooms in rooms are dark and outdated
Stayed 3 nights in Feb 2024

10/10 Excellent

Katharine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing — incredible food, service, amenities, and staff. Would highly recommend.
Stayed 5 nights in Feb 2024

10/10 Excellent

Kennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel, very friendly staff
Stayed 4 nights in Feb 2024

10/10 Excellent

ronal andres

Liked: Cleanliness, staff & service, property conditions & facilities
The zoo
Stayed 4 nights in Feb 2024

8/10 Good

Francisco

Liked: Cleanliness, property conditions & facilities
I liked that it was a refuge for birds and the property had nice landscaping areas. What I didn't like was was informed breakfast was till 11, but they took all the good by 10:50. Leaving the late birds with limited food. Another dislike is that the pool and Jacuzzi was closed after 8. Felt like the adults didn't have enough time.
Stayed 6 nights in Feb 2024

6/10 Okay

Keith

Travelled with group
Liked: Cleanliness, staff & service
Beautiful but crowded
Hotel Caribe is a splendid, historic building but the grounds are somewhat crowded with newer blocks of rooms. The pool and restaurant felt crowded most of the time. Beautiful wildlife in the gardens including very tame exotic birds. Located a 15 minute drive from historic city centre where many beautiful buildings and restaurants.
Stayed 7 nights in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Dora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel that delivered exceptional customer services.
Stayed 4 nights in Feb 2024

4/10 Poor

Mike

Travelled with group
Liked: Staff & service
It took three tries to get the type of room I reserved. In my first room, I didn't have the ocean view that I had reserved. It also had a refrigerator that wasn't working. And when I opened the refrigerator, a roach ran out.
Stayed 4 nights in Feb 2024

8/10 Good

Ranjun, Cerritos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More group activities, open bar.
Stayed 7 nights in Jan 2024

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 6 nights in Jan 2024

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Not a radisson group hotel as advertised, nor 5*
This hotel is beautiful overall and gave a lovely resort feel. However, as an international tourist, I found so much inconsistency in the service and availability of staff. Firstly, nobody, and I mean nobody, speaks english and so we struggled to communicate with the limited spanish we had. It made us feel as though we were not the demographic that they wanted at the hotel as usually there are at least one or two bilingual employees hired to attract international tourists. Some staff at the pool area & breakfast were very cold towards us and I'm not sure the reason. There was such slow service regardless of business or time of day, inconsistencies on what was offered at breakfast depending on where you decided to sit, sometimes service in certain areas, sometimes not and not rhyme or reason to it. They say they are a Radisson group hotel on all of their branding, online, in the hotel itself, but then when you ask if they are they say no, that they are a choice group hotel. So there is no general standard or service expectation met and to be honest I'm surprised that this has met the standard of being called a 5 * hotel. Both for standard of the hotel physically, both mostly for standard of service and offerings. The 'private beach' is also not actually by the sea but rather a section of the sand cut off from the sea. The actual beach is not a nice place to go and was more of a stressful experience than relaxing with so many agressive vendors.
Stayed 7 nights in Jan 2024

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Every time I come to Cartagena I stay here, the hotel is clean, it has huge green areas, it has cute animal walking around, it’s such a stress free environment, the food is amazing and fresh, the crew is so nice and always smiling ready to help you! It’s a lot better than staying in a tall building hotel, I loved it
Stayed 4 nights in Jan 2024