Hotel Fenix Beach Cartagena

4.5 star property
Luxury hotel on the beach, with outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Fenix Beach Cartagena

Property entrance
Business centre
On the beach, white sand, beach cabanas, sun-loungers
Aerial view
Deluxe Bungalow, 1 King Bed with Sofa bed, Garden View, Garden Area | Living area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
The price is NZ$344
includes taxes & fees
6 Jan - 7 Jan 2025

Explore the area

Map
Tierra Bomba Sector Punta Arena, cll 26 A 28, Cartagena, Bolivar, 130018
  • Playa de Punta Arena
    1 min walk
  • Las Chivas Restaurant
    59 min walk
  • Marsol Bus Station
  • Cartagena (CTG-Rafael Núñez Intl.)
    29 min drive

Room options

Superior Bungalow

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 48 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Superior Double Room

Highlights

Balcony
Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Family Bungalow, 2 Bedrooms

Highlights

Garden
Terrace
Separate dining area
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
  • 65 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Casa Deluxe - Casa Playa

Highlights

Individually furnished
Air conditioning
Flat-screen TV
3 bedrooms
Blackout curtains
Premium bedding
3 bathrooms
Private bathroom
  • Ocean view
  • Sleeps 9
  • 3 King Beds and 1 Single Bunk Bed

Standard Bungalow

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
Private bathroom
Minibar
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

Luxury Villa

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • 130 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

Family Villa

Highlights

Individually furnished
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Premium bedding
2 bathrooms
Private bathroom
  • Sleeps 8
  • 2 King Beds

Presidential Suite, 1 King Bed with Sofa bed, Sea View

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • 80 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Bungalow, 1 King Bed with Sofa bed, Garden View, Garden Area

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Designer toiletries
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

About the area

Cartagena

A luxury stay in Cartagena awaits you at Hotel Fenix Beach Cartagena. You'll be 5.3 km (3.3 mi) from San Fernando Fort and 11 km (6.8 mi) from Bocagrande Beach. Highlights at this beachfront hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and beachside massages. At the hotel's own lounge bar or beach bar, you can enjoy a drink. Spend the day at the beach where you'll find cabanas and kayaking. Other amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Each morning free full breakfast is offered between 8 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an area shuttle. .Places in the area of this 4.5-property class Cartagena hotel include Port of Cartagena and Cartagena de Indias Convention Center.

What's nearby

  • Playa de Punta Arena - 1 min walk
  • San Fernando Fort - 11 min drive
  • Marbella Beach - 32 min drive
  • Bocagrande Beach - 36 min drive
  • El Laguito Beach - 38 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 29 min drive

Restaurants

  • Las Chivas Restaurant
  • Charlie’s Coffee
  • Intriga Tropical
  • Altoque
  • Restaurante Santander

About this property

Hotel Fenix Beach Cartagena

Luxury hotel on the beach, with outdoor pool
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Hotel Fenix Beach Cartagena, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as kayaking.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers an outdoor pool, a rooftop terrace and a garden.

This 4.5-star Cartagena hotel is smoke free.

  • 16 guestrooms or units
  • 2 levels
  • 7 buildings
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel Fenix Beach Cartagena offers 16 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels and Netflix.

Bathrooms include a shower, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

The on-site spa has couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Boat tours
  • Ecotours
  • Full-service spa
  • Kayaking
  • Library
  • Outdoor pool
  • TV in common areas
  • Water sports equipment

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: COP 90000 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: COP 6000 per person, per night
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 90000 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • There is limited hot water on site.
  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Playa Vista Tierra Bomba Island
Fenix Cartagena Cartagena
Hotel Fenix Beach Cartagena Hotel
Hotel Fenix Beach Cartagena Cartagena
Hotel Fenix Beach Cartagena Hotel Cartagena

Frequently asked questions

What is the cancellation policy at Hotel Fenix Beach Cartagena?

Hotel Fenix Beach Cartagena offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Fenix Beach Cartagena?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Fenix Beach Cartagena on 6 Jan 2025 start from NZ$339.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Fenix Beach Cartagena?

Yep, Hotel Fenix Beach Cartagena is a short 1-minute walk from Playa de Punta Arena. Fun beach activities include surfing, snorkelling and scuba diving. You can also find water sports equipment and boat tours.

Is there a spa on site at Hotel Fenix Beach Cartagena?

Yep, there is an onsite spa at Hotel Fenix Beach Cartagena. You'll enjoy services like beachside massages.

Does Hotel Fenix Beach Cartagena have a pool?

Hotel Fenix Beach Cartagena has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 8:00 AM to 9:00 PM.

What makes Hotel Fenix Beach Cartagena a romantic place to stay?

Couples spa treatments and beachfront dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Fenix Beach Cartagena.

Does Hotel Fenix Beach Cartagena serve breakfast?

Sure does, free full brekkie is offered daily between 8 AM and 10 AM.

Is there a free airport shuttle available at Hotel Fenix Beach Cartagena?

No, Hotel Fenix Beach Cartagena does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Fenix Beach Cartagena?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Fenix Beach Cartagena?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Hotel Fenix Beach Cartagena?

Furry friends are welcome at Hotel Fenix Beach Cartagena, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Hotel Fenix Beach Cartagena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 177 out of 301 reviews" "
Rating 8 - Good. 75 out of 301 reviews" "
Rating 6 - Okay. 22 out of 301 reviews" "
Rating 4 - Poor. 12 out of 301 reviews" "
Rating 2 - Terrible. 15 out of 301 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una escapada de playa muy deliciosa! Totalmente recomendado
Stayed 1 night in Sep 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the service was great. The villa I stayed in was superb. The food was amazing as well.
Stayed 5 nights in Sep 2024

10/10 Excellent

Estefania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La suite de Fenix es muy linda y el lugar muy chevere, pero lo que más nos gustó fue el staff, todos muy amables, y complacientes, en especial Fabio. Nos vamos muy felices con la estadía. Algo buenísimo es la comida, todo era rico, importante cuando estás en un isla
Stayed 3 nights in Aug 2024

10/10 Excellent

Badre

Stayed 1 night in Sep 2024

8/10 Good

johanny, Pawtucket

Travelled with partner
Liked: Cleanliness, staff & service
If you are flying before 6a you need to look for your own trasportation from out of the island
Stayed 4 nights in Jul 2024

10/10 Excellent

Badreddine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
only good points were the good was excellent and one concierge stood out, Fabio. From my arrival at the boat launch to my departure my entire experience was bad. Fenix boat crew leaving to the resort flat out told me i needed to tip him for the rwo carry on bags. every single server had his hand out for everything. paid for a specual girlfriend dinner with a cake,candles and evetything. none of that happened. service at the dinner was lousy, we had to keep getting up to find our server. the entire resort was dirty and in need of maintenance. paint peeling everywhere. we had a special suite reserved, we did not get what was in the pictures. room smelled of mold and no hot water. paint peeling on walls along with mold in the room. beach was dirty with trash and the water was trashy with gasoline from the harbor. over all, lousy 3 day trip. for what they charge for everything one would think it would be nicer and like the pictures.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The staff were outstanding. Abrahim, Luis the bartendar, my dudes Vidal and Oscar, larso, yoder, roder, i could go on i recommend this place 1 million times will be back again next year
Stayed 2 nights in Aug 2024

10/10 Excellent

Clynton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

JULIANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rustic hotel at the beach! The food is delicious!
Stayed 2 nights in Aug 2024

8/10 Good

Kirsten

Travelled with group
Liked: Room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin duda alguna el hotel es maravilloso !! El menú es fenomenal a mi me encantó todo la playa es linda y los masajes son excelentes, me encantó bailar y hacer actividades con las guest no puedo dejar de mencionar que la habitación muy limpia y confortable la piscina espectacular El personal muy amable
Stayed 1 night in Jul 2024

10/10 Excellent

Lorena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó todo ! Es un lujo estar allí Las actividades que hacen todo los días Además la habitación impecable, recepción muy amable y guest marravillosa
Stayed 1 night in Jul 2024

4/10 Poor

Dewayne

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The property location is nice because it felt like you’re on your own private island. However, the boat schedule from the hotel Island to Cartagena was inconsistent for example we were told a boat was leaving in the morning at 8am and then found out that it was going at 9am! I and others planned trips that were leaving from Cartagena at 8:45! In addition, one day the water went out for about 5min as I was taking a shower and when it came back on green stuff started coming out of the shower head onto my body! I had to let the water run for about 10min before it cleared up! Otherwise we had nice room and time.
Stayed 4 nights in Jul 2024

4/10 Poor

Tatiana

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Customer service is subpart at most. Our bungalow didn't have water service on multiple occasions without notice. Getting a hot plate was a challenge, the restaurant staff is polite but very poor at execution. This is my second time staying. First stayed was not memorable but not as bad as this one. Would not recommend
Stayed 4 nights in Jul 2024

10/10 Excellent

Mélanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean safe los niños aprovecharon la piscina y la playa El desayuno con Quálitad y quantidad
Stayed 4 nights in Jul 2024

10/10 Excellent

Manuel Germán

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our villa! We got placed with a private concierge Fabio, and he was incredible. Would definitely go back.
Stayed 3 nights in Jun 2024

10/10 Excellent

Lina Maria

Stayed 3 nights in May 2024

8/10 Good

charles e schlossler

Travelled with family
Liked: Cleanliness
Its a unique hotel with a lot of charm. They take way to long to bring your food. Cats are sleeping on top of the tables where you eat. Very clean.
Stayed 3 nights in May 2024

10/10 Excellent

Joao H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Erick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was very friendly. Yeison our butker waz amazing he helped in every possible way, answered our calls everytime. I will definetly refer him to friends and families that visit Fenix. Kevin was great to. He introduced me to Renacer, great refreshing drink. There was a lady also, cant remember her name. She told us how they take care and rescue tje dogs on the property. Great example of kindness and thank you for taking care of those angels.
Stayed 4 nights in May 2024

10/10 Excellent

Sebastian

Stayed 1 night in May 2024

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the property was fantastic. There was a couple peacocks that were stunning but a little obnoxious every 10 minutes (But that’s not on them). Everybody was so nice the rooms and the whole island was so clean.
Stayed 3 nights in May 2024

10/10 Excellent

Erick

Travelled with partner
Liked: Cleanliness, staff & service
Favio was great, helped me calm down afterva rocky start. Not happy with the start of our stay, but in the end. Everything was taken care of
Stayed 1 night in May 2024