Hyatt Regency Cartagena

4.5 star property
Luxury Cartagena hotel in Bocagrande with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Cartagena

Aromatherapy, Swedish massages, sports massages, body scrubs
3 outdoor pools, open 8:00 AM to 8:00 PM, pool loungers
3 outdoor pools, open 8:00 AM to 8:00 PM, pool loungers
Aromatherapy, Swedish massages, sports massages, body scrubs
Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Pool
    Pool
  • Air conditioning
    Air conditioning

Explore the area

Map
Carrera 1 No 12-118, Cartagena, CO, 130001
  • Bocagrande Beach
    1 min walk
  • San Pedro Claver Church and Convent
    18 min walk
  • Clock Tower
    18 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    15 min drive

Room options

Club Room, 1 King Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Double Beds, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Ocean View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 78.0 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

1 Bedroom Ocean View Residence

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 72 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bay View Residences with 1 bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 72 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View (Regency)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 78 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Bay View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Bay View (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed, Bay View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Double Beds, Bay View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Bay View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

2 Bedroom Residence

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 90 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite (Regency Executive)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 114 sq m
  • Sleeps 4
  • 1 King Bed

Suite (Regency Caribe)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 76 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Bay View (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cartagena

A luxury stay in Cartagena awaits you at Hyatt Regency Cartagena. Within a 5-minute stroll you'll find Bocagrande Beach and San Pedro Claver Church and Convent within a 20-minute walk. Highlights at this hotel include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Aqoral Spa can include Swedish massages and sports massages along with body scrubs and aromatherapy. The restaurant, Amacagua Lounge, is open for lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, kids' swimming pool and pool loungers. 12917 square feet (1200 square metres) of event facilities include meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Places within a 30-minute walk of this 4.5-property class Bocagrande hotel include Clock Tower and Cartagena de Indias Convention Center.

What's nearby

  • Bocagrande Beach - 1 min walk - 0.1 km
  • San Pedro Claver Church and Convent - 18 min walk - 1.5 km
  • Clock Tower - 18 min walk - 1.5 km
  • Cartagena de Indias Convention Center - 3 min drive - 2.0 km
  • San Felipe de Barajas Castle - 3 min drive - 2.7 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 15 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Morena Marisqueria - ‬9 min walk
  • ‪51 Sky Bar - ‬2 min walk
  • ‪Edificio Seguros Bolivar - ‬5 min walk
  • ‪La Brioche - ‬8 min walk

About this property

Hyatt Regency Cartagena

Luxury Cartagena hotel in Bocagrande with 2 restaurants
Hyatt Regency Cartagena offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a children's pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 12917 square feet (1200 square metres) and includes a conference centre. Spa services, a terrace, and an arcade/games room are also featured at the luxury Hyatt Regency Cartagena. Self parking is free.

This 4.5-star Cartagena hotel is smoke free.

  • 380 guestrooms or units
  • 42 levels
  • 2 dining venues
  • Conference rooms
  • 12917 sq ft of conference space
  • 1200 sq. m of conference space
  • Built in 2016
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Newspapers for purchase
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hyatt Regency Cartagena offers 380 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and down duvets. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Aqoral Spa has 1 treatment room. Services include sports massages, Swedish massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 96,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Amacagua Lounge
  • Kokau

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (12,917 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Spa open select days
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 42 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: COP 80 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 44 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 96000 per person
  • Pet fee: COP 80 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Cartagena
Hyatt Regency Cartagena Hotel Cartagena

Frequently asked questions

What is the cancellation policy at Hyatt Regency Cartagena?

Hyatt Regency Cartagena offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Cartagena?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency Cartagena on 2 Dec 2024 start from NZ$403.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Cartagena?

Yep, Hyatt Regency Cartagena has a free self car park.

Are there any beaches close to Hyatt Regency Cartagena?

Yep, Hyatt Regency Cartagena is a short 1-minute walk from Bocagrande Beach.

Is there a spa on site at Hyatt Regency Cartagena?

Yep, Aqoral Spa is available for guests. You'll enjoy heaps of services like body scrubs and Swedish massages.

Does Hyatt Regency Cartagena have a pool?

Yep, and guests love it! Hyatt Regency Cartagena has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Hyatt Regency Cartagena?

Hyatt Regency Cartagena features 3 outdoor pools, a full-service spa and a health club. All guestrooms come with memory foam beds and 24-hour room service.

What makes Hyatt Regency Cartagena a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Hyatt Regency Cartagena.

Does Hyatt Regency Cartagena serve breakfast?

You bet, visitors speak well of the buffet breakfast here! Offered daily from 6:30 AM to 10:30 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hyatt Regency Cartagena?

No, Hyatt Regency Cartagena does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Cartagena?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Cartagena?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Regency Cartagena?

Cats and dogs are welcome at Hyatt Regency Cartagena, with food and water bowls on offer. Just so you know, there's a weight limit of up to 20 kg per pet.

Hyatt Regency Cartagena Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1033 out of 1303 reviews" "
Rating 8 - Good. 145 out of 1303 reviews" "
Rating 6 - Okay. 41 out of 1303 reviews" "
Rating 4 - Poor. 39 out of 1303 reviews" "
Rating 2 - Terrible. 45 out of 1303 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ALEXANDRA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful, clean and the views were stunning. The staff were all amazing., especially Fernanda and Ibeth two wonderful helpful ladies.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lei

Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Paula Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at this hotel. My son enjoyed the multiple swimming pools. The hotel is close to everything in Bocagrande and only a 10 minute drive from the walled city. Wished the kids club had been open at the time of our stay but was closed due to renovations. The room was clean and tidy and the staff was more than 5 stars in their level of service and hospitality.
Stayed 5 nights in Aug 2024

10/10 Excellent

Richard Phillip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Aug 2024

10/10 Excellent

Kier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are great, lobby is on the 12th floor rooms go up from there. Nice gym facility, 2 pools, full serve bar and restaurants outside or in. Staff could not have been more accommodating
Stayed 4 nights in Aug 2024

10/10 Excellent

Barkev

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well done maintained
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome pool - rest ok
It's all about the pool for this one. And the pools are awesome. The rest of the hotel is a bit more average. THe club lounge is curRently being renovated and the interim room has a real canteen feeling about it. Breakfast buffet has a large choice, but waiting times for eggs was more than 30 minutes and buffet item refills for e.g. bread or butter were ignored. Rooms were nice but its not possible to turn the AC below 23°C. So overall, its just the small things that make it more like a 3-4 star experience than a 5 star.
Stayed 1 night in Aug 2024

10/10 Excellent

Juana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very nice and clean. Our room was beautiful with the perfect view of the ocean. Juan and Carlos were so amazing to us during our stay.
Stayed 4 nights in May 2024

10/10 Excellent

Pratyus, Los altos

Stayed 3 nights in Aug 2024

10/10 Excellent

Randy P

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location, views
Stayed 4 nights in Aug 2024

10/10 Excellent

Jaime

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome stayed here at least 4 times and it only gets better
Stayed 3 nights in Aug 2024

10/10 Excellent

Arturo

Awesome
Stayed 4 nights in Jul 2024

10/10 Excellent

Sheri, Middletown

Clean, friendly and made sure all of my needs were met.
Stayed 8 nights in Jul 2024

10/10 Excellent

Luz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Family vacation, place amazing, staff very friendly and pleasant. Beautiful views, very close the walled city. Excellent service, thank you so.much!! Robinson, Shirley and Eliana, you guys are amazing!! I Highly recommend Hyatt. Once again, thank you! to all :0)
Stayed 6 nights in Aug 2024

10/10 Excellent

Matt

Stayed 3 nights in Aug 2024

10/10 Excellent

Jessica

Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Martha P

Travelled with family
Disliked: Cleanliness
Encontramos una cucaracha en el cuarto. El Servicio lento, muy lento
Stayed 2 nights in Aug 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great pool area and views. Staff was outstanding.
Stayed 6 nights in Jul 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next time I’m back I will definitely stay here. Loved it…..the food, the staff, everything.
Stayed 8 nights in Jul 2024

10/10 Excellent

liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!
Stayed 1 night in Jul 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean home, friendly staff and good amenities.
Stayed 7 nights in Jul 2024