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ZiOne Luxury Hotel Cartagena

3.5 star property
Hotel with free breakfast, a short walk to Bocagrande Beach

Photo gallery for ZiOne Luxury Hotel Cartagena

Terrace/patio
Front of property - evening/night
View from property
Superior Room with living Room | Terrace/patio
Superior Suite, 1 King Bed, Jetted Tub

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Laundry
The current price is NZ$158
includes taxes & fees
22 Feb - 23 Feb

Explore the area

Map
Calle 5 # 3 - 14 - Bocagrande, Cartagena, 130001
  • Centro Comercial Nao
    ‪2 min walk‬
  • Bocagrande Beach
    ‪3 min walk‬
  • Rio Cartagena Casino
    ‪3 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪20 min drive‬

Room options

View all photos for Junior Room, 1 King Bed, Non Smoking, Hot Tub

Junior Room, 1 King Bed, Non Smoking, Hot Tub

Junior Room, 1 King Bed, Non Smoking, Hot Tub

Highlights

Soundproofed
Private outdoor hot tub
Air conditioning
Flat-screen TV
Down duvet
Rainfall showerhead
Private bathroom
Jetted bath
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with living Room

Superior Room with living Room

Superior Room with living Room

Highlights

Garden
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Jetted Tub

Superior Suite, 1 King Bed, Jetted Tub

Superior Suite, 1 King Bed, Jetted Tub

Highlights

Garden
Soundproofed
Private rooftop hot tub
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Down duvet
  • 100 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 Double Bed, Non Smoking

Business Room, 1 Double Bed, Non Smoking

Business Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Rainfall showerhead
Minibar
Satellite channels
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Rainfall showerhead
Minibar
Satellite channels
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Rainfall showerhead
Minibar
Satellite channels
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Cartagena

At ZiOne Luxury Hotel Cartagena you'll be within steps of Centro Comercial Nao and Rio Cartagena Casino. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class Bocagrande hotel include Bocagrande Beach and Clock Tower.

What's nearby

  • Bocagrande Beach - 3 min walk
  • Castillo Grande Beach - 8 min walk
  • El Laguito Beach - 10 min walk
  • Clock Tower - 5 min drive
  • Cartagena de Indias Convention Center - 5 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 20 min drive

Restaurants

  • ‪Restaurante Dunia - ‬3 min walk
  • ‪Kanuu Restautant (InterContinental) - ‬2 min walk
  • ‪Cilantro Cevicheria & Restaurant - ‬3 min walk
  • ‪Italian Pizza & Pasta - ‬1 min walk
  • ‪El corral Bocagrande - ‬2 min walk

About this property

ZiOne Luxury Hotel Cartagena

Hotel with free breakfast, a short walk to Bocagrande Beach
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at ZiOne Luxury Hotel Cartagena. Free self parking is available.

This 3.5-star Cartagena hotel is smoke free.

  • 1 building
  • 51 guestrooms or units
  • 14 levels
  • Built in 100
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
ZiOne Luxury Hotel Cartagena offers 51 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets. 51-inch flat-screen televisions come with satellite channels.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 51-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for COP 150000.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 150000.0 per night
  • Administrative fee: COP 9500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 900904020-2
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is 900904020-2. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property Registration Number RNT 60221

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

ZiOne Luxury Cartagena
Zione Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel
ZiOne Luxury Hotel Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel Cartagena

Frequently asked questions

What is the cancellation policy at ZiOne Luxury Hotel Cartagena?

ZiOne Luxury Hotel Cartagena offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ZiOne Luxury Hotel Cartagena?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at ZiOne Luxury Hotel Cartagena on 22 Feb 2025 start from NZ$158.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ZiOne Luxury Hotel Cartagena?

Yep, ZiOne Luxury Hotel Cartagena has a free self car park.

Are there any beaches close to ZiOne Luxury Hotel Cartagena?

Yep, ZiOne Luxury Hotel Cartagena is a short 3-minute walk from Bocagrande Beach.

Does ZiOne Luxury Hotel Cartagena have a pool?

ZiOne Luxury Hotel Cartagena has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does ZiOne Luxury Hotel Cartagena serve breakfast?

Yeah, complimentary buffet breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at ZiOne Luxury Hotel Cartagena?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at ZiOne Luxury Hotel Cartagena?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at ZiOne Luxury Hotel Cartagena?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at ZiOne Luxury Hotel Cartagena?

No, pets are not allowed.

ZiOne Luxury Hotel Cartagena Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 203 out of 462 reviews
Rating 8 - Good. 126 out of 462 reviews
Rating 6 - Okay. 66 out of 462 reviews
Rating 4 - Poor. 29 out of 462 reviews
Rating 2 - Terrible. 38 out of 462 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar, Woodside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio 10/10
Stayed 3 nights in Nov 2024

8/10 Good

Hillary

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Me gustaría que fueran más atentos con la limpieza ya que el primer día no nos limpiaron hubo mucha lluvia y entro agua por la ventana y demoraron en secarlo y no pudimos usar las app de la tv de resto todo bien
Stayed 3 nights in Nov 2024

10/10 Excellent

maritza

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustò el trato del personal, son muy amables. El desayuno es variado y delicioso.Es muy accesible.
Stayed 2 nights in Nov 2024

10/10 Excellent

MARY, Miami beach

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, rooftop pool and bar was a nice plus- beds were super comfy and couldn’t hear the people nextdoor which is always great. Breakfast was ok but we got there late- Anja(Anna?) was fantastic though and had the kitchen cook me up some eggs since the tray was empty.
Stayed 1 night in Nov 2024

10/10 Excellent

Tamara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Had an AMAZING stay at this hotel! Walking distance from the beach, restaurants and many places. This hotel was very updated and clean, best part was the AC of the room and hallway along with the rooftop pool and bar.
Stayed 2 nights in Oct 2024

6/10 Okay

Rashad

Liked: Cleanliness, staff & service, property conditions & facilities
Very tiny rooms. At a high price
Stayed 2 nights in Oct 2024

6/10 Okay

nicola

Travelled with partner
Small pool, poor selection of breakfast food , limited breakfast food choices and quantities.
Stayed 7 nights in Jun 2024

8/10 Good

JEFFERY

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience very close to everything.The staff was excellent
Stayed 5 nights in Oct 2024

10/10 Excellent

María Fernanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at ZiOne Luxury Hotel was very pleasant, it is located in an area with a lot of commerce around it and tourism options,
Stayed 4 nights in Aug 2024

10/10 Excellent

Ana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower drain clogged, mold on the shower tile grout, no hot water. Otherwise is nice!
Stayed 1 night in Sep 2024

2/10 Terrible

Lorena

Disliked: Cleanliness, staff & service, property conditions & facilities
The receptionists are very bad people, they want to ask for your information, give you your passport and take photos of your destination.
Stayed 3 nights in Aug 2024

8/10 Good

Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good average stay
It’s an average hotel for the price paid. Just needed it one night and it was good for what I needed it. Would stay here again.
Stayed 1 night in Aug 2024

6/10 Okay

janet

Travelled with family
It was ok
I always had to ask for towels. She flower was pug and the water didn’t drain, I ask them to fix it but they never did. The breakfast wasn’t any good. I ask more toast and they took more then 15mins look like they when to buy it. They ran off food quickly or they made only a little bit.
Stayed 3 nights in Aug 2024

4/10 Poor

John

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was not in the best shape. The staff was not very friendly and the buffet was horrible. I normally serve myself at the buffet but they guard the food like it is gold here. I asked for a bigger helping of eggs and they literally said no. The coffee was very weak as if it was watered down and the juice also tasted watered down. We had 4 people and had to beg to get the 4th towel. I don’t usually give this a negative review but this service was horrible.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe and cleaness
Stayed 4 nights in Jul 2024

10/10 Excellent

Neme, Elmhurst

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2024

8/10 Good

Adrian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general bien. El servicio del staff del hotel fue bueno, atento y amable. La habitación tenía problemas técnicos del sensor de tarjeta para encendido de luces y A/C, y el agua de la ducha no desaguaba rápido, por lo cual se empozaba.
Stayed 3 nights in Jul 2024

8/10 Good

tientse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a hood area with lots of commerce
Stayed 4 nights in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 3 nights in Jun 2024

8/10 Good

Giovanni

Liked: Cleanliness
Disliked: Staff & service
The hotel provides codes for your room on a piece of paper. That was really concerning for security reasons and the staff in the evening is quite rude and unfriendly.
Stayed 6 nights in Jun 2024

10/10 Excellent

Dante M

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. Our room had a great view of the city. Overall great time.
Stayed 3 nights in May 2024

6/10 Okay

Benedicta

Travelled with group
Property wasn’t as nice as portrayed, only few breakfast options, ac takes a while to get cold , sheets aren’t soft, there are so many things I did not like about this hotel. Would not recommend.
Stayed 5 nights in May 2024

10/10 Excellent

FRANCISCO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are too small
Stayed 5 nights in May 2024

10/10 Excellent

Lissette B.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena el Personal Amable profesional Familiar, Solo hubo un inconveniente el agua de la Ducha estaba Fria todo el tiempo.
Stayed 4 nights in May 2024