4/10 Poor
Jenna
7 Aug 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I suppose you get what you pay for, but lack of communication from the property made the stay especially difficult. I arrived after dark, and was told I would need to pay in cash. I was sent out alone, into an unfamiliar city after dark to look for an ATM. Had I known this, I would have come prepared. Laundry cost €10, which in their defense the worker offered to waive for me, but I thought that was a steep price to not be advertised ahead of time. My sheets and towels were not changed the whole time I was there, but I also did not ask for this specifically. On Expedia, checkout is advertised at 10:30, but the cleaners came knocking on my door just before 10:00 telling me that I had to checkout at 10. I was still packing and needed to use the bathroom at this time. Again, had I known the checkout time, I would have set my alarm a half hour earlier.
Jenna
Stayed 5 nights in Aug 2024