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Charleston Tower Hotel

2.5 star property
Hotel with free breakfast, steps from Clay Center for the Arts and Sciences
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Air conditioning
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
1000 Washington St E, Charleston, WV, 25301
  • Clay Center for the Arts and Sciences
    3 min walk
  • GoMart Ballpark
    7 min walk
  • CAMC General Hospital
    8 min walk
  • Charleston, WV (CRW-Yeager)
    7 min drive

Room options

About the area

Charleston

Best Western Charleston puts you in the heart of Charleston, steps from Clay Center for the Arts and Sciences and within a 15-minute stroll of Charleston Town Center. Highlights at this hotel include a complimentary breakfast and free self-parking. .Enjoy the gym and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, a business centre and a 24-hour front desk. .Sights within a 20-minute walk of this Charleston hotel include Haddad Riverfront Park and Charleston Coliseum & Convention Center.

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk
  • Charleston Town Center - 10 min walk
  • Charleston Coliseum & Convention Center - 15 min walk
  • West Virginia State Capitol Building - 3 min drive
  • University of Charleston - 4 min drive

Getting around

  • Charleston Station - 12 min walk
  • Charleston, WV (CRW-Yeager) - 7 min drive

Restaurants

  • ‪Fife Street Brewing - ‬7 min walk
  • ‪First Watch - ‬9 min walk
  • ‪Lee Street Lounge - ‬4 min walk
  • ‪Black Sheep Burrito and Brews - ‬9 min walk
  • ‪Chow Thai - ‬2 min walk

About this property

Charleston Tower Hotel

Hotel with free breakfast, steps from Clay Center for the Arts and Sciences
Best Western Charleston offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Best Western Charleston also features a vending machine, a front desk safe, and a lift. Free self parking is available.

This Charleston hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 9 levels
  • Continental breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
Best Western Charleston offers 136 air-conditioned accommodations with free newspapers and coffee/tea makers. Each accommodation is individually furnished. LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. Masks are required in public areas for unvaccinated guests.

We should mention

  • The seasonal pool will open in May and close in August.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Capitol Charleston
Charleston Capitol
Charleston Capitol Hotel
Best Western Charleston
Charleston Capitol Hotel
Charleston Tower Hotel Hotel
Ramada by Wyndham Charleston
Charleston Tower Hotel Charleston
Charleston Tower Hotel Hotel Charleston

Frequently asked questions

Is parking available at Best Western Charleston?

Yep, Best Western Charleston has a free self car park.

Does Best Western Charleston have a pool?

Best Western Charleston has a seasonal outdoor pool. The pool is open from May to August.

Does Best Western Charleston serve breakfast?

Sure does, complimentary continental breakfast is on offer on weekdays from 6:00 AM to 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Best Western Charleston?

No, Best Western Charleston does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Charleston?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Best Western Charleston?

No, only service animals are allowed.

Charleston Tower Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 206 out of 967 reviews" "
Rating 8 - Good. 252 out of 967 reviews" "
Rating 6 - Okay. 189 out of 967 reviews" "
Rating 4 - Poor. 168 out of 967 reviews" "
Rating 2 - Terrible. 152 out of 967 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Teresa

Travelled with family
Liked: Staff & service
Outside area a little questionable especially at night but safe. Only 1 working elevator due to construction. Room nice and comfortable while traveling with 16 yr old. Breakfast bar good.
Stayed 1 night in Jul 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was not properly functioning and clean
Stayed 1 night in Aug 2024

4/10 Poor

pauline

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Go stay somewhere else.
If you are looking to stay in downtown Charleston, just pay the extra $50 to stay in a nicer hotel. While the staff was incredibly helpful and friendly, the sheets and towels were bright and clean, the actually infrastructure of the hotel is less than desirable. The pool is incredibly small and there was only one working elevator when I was there and it felt like it was going to break at any moment. Cheers to the staff who make it work, but Best Western really needs to invest in the inside of the hotels.
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Stayed 1 night in Jul 2024

10/10 Excellent

Cedric

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So totally swag
Stayed 1 night in Jul 2024

6/10 Okay

Dustin

Travelled with family and small children, Travelled with partner
Disliked: Property conditions & facilities
Broken down elevators… if they were renovating, the did a poor job of making it known… poorly constructed and or in need of repairs all over
Stayed 1 night in Jul 2024

8/10 Good

Tod

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A quick overnight stop
A very good room as far as space and comfort. Service was excellent and the breakfast was good but typical. Elevators look a bit run down including one that was out of order
Stayed 1 night in Jul 2024

8/10 Good

Lawrence

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It’s an older hotel, but the rooms are comfortable and the staff was helpful.
Stayed 1 night in Jul 2024

2/10 Terrible

Jamicka

Stayed 1 night in Jul 2024

8/10 Good

Patricia, pasadena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot breakfast was a plus. Our room and the loby was clean.They had plenty of free parking. Not so good they only had one working elevator.
Stayed 2 nights in Jul 2024

2/10 Terrible

Jerry

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Perry

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Lady working the front desk was great and very helpful. The only negative I have would be the elevators need repaired. Only one elevator was operational and it was overworked.
Stayed 1 night in Jul 2024

8/10 Good

Cassandra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Laura L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Matthew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room flooded, they transferred us to 2 different flooded rooms, than a bug infested room and then another bug infested room. The next day our room key wouldn't work and they wouldn't let us in our room... because they said "it wasn't our room." Worst hotel experience I've ever had.
Stayed 2 nights in Jun 2024

6/10 Okay

Ulf

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

4/10 Poor

Charlene

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had baby ants all over my bedroom, weren’t any other rooms to move us too and they wanted to spray the room even though we still had to stay in the room. Only 1 ice machine for all 9 floors.
Stayed 4 nights in Jun 2024

2/10 Terrible

Katie

Stayed 1 night in Jun 2024

6/10 Okay

Susie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Only 1 of 3 elevators worked. Run down lobby, parking, entrance. Public areas shabby, need paint and repair. The rooms were fine - perhaps they’ve been updated. The rest of the property needs maintenance attention.
Stayed 1 night in Jun 2024

4/10 Poor

Penny

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean but hotel itself needs major upgrades. Only 1 working elevator. Staff was courteous and pleasant.
Stayed 1 night in Jun 2024

6/10 Okay

Alfred

Liked: Room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kelly

Stayed 1 night in Jun 2024

6/10 Okay

David

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The elevator was in poor condition and looked it; floors in common areas were not clean. The staff were wonderful and customer service was spot on.
Stayed 1 night in Jun 2024