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Sonesta Select Chattanooga Hamilton Place

3.0 star property
Hotel with a 24-hour fitness centre, a quick walk to Hamilton Place Mall

Photo gallery for Sonesta Select Chattanooga Hamilton Place

Terrace/patio
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Reception
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Laundry
The current price is NZ$169
includes taxes & fees
3 Apr - 4 Apr

Explore the area

Map
2210 Bams Dr, Chattanooga, TN, 37421
  • Hamilton Place Mall
    ‪7 min walk‬
  • Tennessee Valley Railroad Museum
    ‪8 min drive‬
  • Tennessee Aquarium
    ‪17 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Mobility/Hearing Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility/Hearing Tub)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible (Hearing One Bedroom)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Accessible (Hearing One Bedroom)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Hearing One Bedroom Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility Hearing One Bedroom Tub)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility/Hearing Roll In Shower)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility/Hearing Roll In Shower)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed (One Bedroom)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Superior Suite, 1 King Bed (One Bedroom)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility/Hearing Roll In Shower)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility/Hearing Roll In Shower)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility/Hearing Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility/Hearing Tub)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 Single Bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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Hotel Bo, a Days Inn by Wyndham Chattanooga Downtown

Downtown Chattanooga
  • Pool
  • Pet-friendly
  • Free WiFi
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4.3 out of 5, Excellent, 1,005 reviews
The price is NZ$172
includes taxes & fees
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Hotel Bo, a Days Inn by Wyndham Chattanooga Downtown

About the area

Chattanooga

At Sonesta Select Chattanooga Hamilton Place, you'll be 0.6 km (0.3 mi) from Hamilton Place Mall and 6.7 km (4.2 mi) from Tennessee Valley Railroad Museum. Highlights at this hotel include a 24-hour gym and a 24-hour business centre. .Enjoy the seasonal outdoor swimming pool and pool loungers. 528 square feet (49 square metres) of event facilities include a meeting room and conference space. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. To-go breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 20-minute drive of this Hamilton Place hotel include Chattanooga Choo Choo and Chattanooga Zoo.

What's nearby

  • Hamilton Place Mall - 7 min walk - 0.6 km
  • Tennessee Valley Railroad Museum - 8 min drive - 6.7 km
  • Chattanooga Choo Choo - 15 min drive - 18.3 km
  • Chattanooga Zoo - 15 min drive - 14.5 km
  • Tennessee Aquarium - 17 min drive - 21.2 km

Getting around

  • Chattanooga, TN (CHA-Chattanooga Metropolitan) - 7 min drive

Restaurants

  • ‪Red Robin - ‬9 min walk
  • ‪Hamilton Place Food Court - ‬9 min walk
  • ‪Cracker Barrel - ‬16 min walk
  • ‪Forbidden City Restaurant - ‬9 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Sonesta Select Chattanooga Hamilton Place

Hotel with a 24-hour fitness centre, a quick walk to Hamilton Place Mall
Sonesta Select Chattanooga Hamilton Place offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. A 24-hour business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 528 square feet (49 square metres) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Sonesta Select Chattanooga Hamilton Place. For a fee, parking is available.

This Chattanooga hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 2 levels
  • 528 sq ft of conference space
  • 49 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Terrace
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
  • Microwave in a common area
Sonesta Select Chattanooga Hamilton Place offers 109 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Languages

English, Spanish

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Baymont by Wyndham Chattanooga/Eastridge

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  • Pet-friendly
  • Parking included
  • Free WiFi
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 528 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Ceiling hoist
  • Grab bar in bathtub (86 centimetre high)
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 10 per person
  • Self-parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • The seasonal pool will open on 01 May and close on 30 September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Chattanooga I-75
Courtyard Hotel Chattanooga I-75
Courtyard Chattanooga I-75 Hotel
Courtyard Chattanooga Hamilton Place Hotel
Courtyard Hamilton Place Hotel
Courtyard Chattanooga Hamilton Place
Courtyard Hamilton Place
Courtyard by Marriott Chattanooga at Hamilton Place
Courtyard Chattanooga at Hamilton Place
Sonesta Select Chattanooga Hamilton Place Hotel
Sonesta Select Chattanooga Hamilton Place Chattanooga
Sonesta Select Chattanooga Hamilton Place Hotel Chattanooga

Frequently asked questions

What is the cancellation policy at Sonesta Select Chattanooga Hamilton Place?

Sonesta Select Chattanooga Hamilton Place offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta Select Chattanooga Hamilton Place?

As of 15 Mar 2025, prices found for a 1-night stay for 2 adults at Sonesta Select Chattanooga Hamilton Place on 3 Apr 2025 start from NZ$169.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta Select Chattanooga Hamilton Place?

Yep, Sonesta Select Chattanooga Hamilton Place has a self car park for USD 5 per night.

Does Sonesta Select Chattanooga Hamilton Place have a pool?

Sonesta Select Chattanooga Hamilton Place has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 9:00 PM (Seasonal outdoor pool open from May 01 to September 30).

Does Sonesta Select Chattanooga Hamilton Place serve breakfast?

Sure does, to-go breakfast is offered daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Sonesta Select Chattanooga Hamilton Place?

No, Sonesta Select Chattanooga Hamilton Place does not offer an airport shuttle service.

What time are check-in & check-out at Sonesta Select Chattanooga Hamilton Place?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Sonesta Select Chattanooga Hamilton Place?

Dogs are welcome at Sonesta Select Chattanooga Hamilton Place, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Sonesta Select Chattanooga Hamilton Place Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 517 out of 1003 reviews
Rating 8 - Good. 240 out of 1003 reviews
Rating 6 - Okay. 130 out of 1003 reviews
Rating 4 - Poor. 58 out of 1003 reviews
Rating 2 - Terrible. 58 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lily

Stayed 1 night in Nov 2024

10/10 Excellent

Ivan

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Gary

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The facility was beautiful and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great! Clean and staff was great! Would def recommend
Stayed 1 night in Dec 2024

8/10 Good

JOSEPH

Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well kept, clean, and neat. Only negatives were some noisy guests in the hall for prolonged time. Also, no breakfast was available except the last day of a eight day stay. It was Thanksgiving week but upon arrival they said breakfast from like 7 to 9;30, but it was not available.
Stayed 7 nights in Nov 2024

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Buhl GmbH

Good
Stayed 3 nights in Nov 2024

8/10 Good

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exercise bike in fitness room didn't work. Coffee maker in room didn't work.
Stayed 1 night in Dec 2024

6/10 Okay

Angela, Versailles

Disliked: Cleanliness
Charged twice
Stayed 1 night in Nov 2024

10/10 Excellent

JOHN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean.
Stayed 1 night in Nov 2024

6/10 Okay

Janie

Liked: Cleanliness, staff & service
It was a decent night's stay, but breakfast was not available and there was no elevator. These issues should have disclosed upfront.
Stayed 1 night in Nov 2024

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and helpful! We enjoyed our quick stay after being on the road for many hours
Stayed 1 night in Nov 2024

8/10 Good

william

Stayed 1 night in Nov 2024

8/10 Good

Miranda

Stayed 2 nights in Nov 2024

8/10 Good

Karen

Travelled with partner
Beds were comfortable and had a good night sleep. Downfall was there is no elevator to second floor, ice machine had no ice and I had to wait at front desk to be checked in
Stayed 1 night in Nov 2024

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Maria, Seminole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for hubs-he wanted an easy on easy off I75. Says it works most of all it's quiet and CLEAN
Stayed 1 night in Nov 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Nov 2024

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Area under construction on 75. Noisy early am
Stayed 1 night in Nov 2024

2/10 Terrible

Ghenadie

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jesseca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Senior traveler
Hotel did not accept Apple credit card. Also charged $100 hold for one night. This is crazy high and the hold remains for 3-5 days after stay
Stayed 1 night in Nov 2024

6/10 Okay

Audree

Business traveller
Liked: Cleanliness, staff & service, room comfort
Big Issue with Safety
At 2 a.m., someone entered my room unexpectedly. I have no idea how a stranger was able to open the door. I reported the incident to the front desk, and while they apologized, that was the extent of their response. This is a serious security issue. If I hadn’t had the top lock secured, the situation could have ended tragically. Safety is a non-negotiable priority when staying at a hotel. Whether this points to a lapse in training or system failures, it’s clear that action needs to be taken to prevent such incidents. This is a BIG ISSUE, and it demands immediate attention.
Stayed 1 night in Nov 2024