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Hotel du Vin & Bistro Cheltenham

4.0 star property
Hotel in Cheltenham with 24-hour front desk and restaurant

Photo gallery for Hotel du Vin & Bistro Cheltenham

Bar (on property)
Lobby
Property entrance
Garden
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • Room service
The current price is NZ$188
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
Parabola Road, Cheltenham, England, GL50 3AH
  • Place, The Promenade
    ‪6 min walk‬
  • Place, Cheltenham Town Hall
    ‪6 min walk‬
  • Place, Everyman Theatre
    ‪7 min walk‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

9.0 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Bathrobes
Hairdryer
Private bathroom
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Bathrobes
Hairdryer
Private bathroom
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Wairau River Suite

Wairau River Suite

Wairau River Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Hairdryer
Private bathroom
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for De Trafford Suite

De Trafford Suite

De Trafford Suite

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Hairdryer
Private bathroom
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Bar (on property)

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Cheltenham
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  • Free WiFi
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  • Air conditioning
4.2 out of 5, Very good, 1,000 reviews
The price is NZ$153
includes taxes & fees
4 Jan - 5 Jan 2026
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About the area

Cheltenham

Hotel du Vin & Bistro Cheltenham places you in the centre of Cheltenham, within a short 5-minute stroll of Imperial Gardens and Statue of Edward Wilson. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Bistro du Vin, serves British cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 1098 square feet (102 square metres) of event facilities include meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Near this 4-property class Cheltenham hotel, you'll find Cheltenham Racecourse.

What's nearby

  • Cheltenham Art Gallery and Museum - 5 min walk - 0.4 km
  • The Promenade - 6 min walk - 0.5 km
  • Cheltenham Town Hall - 6 min walk - 0.6 km
  • Everyman Theatre - 7 min walk - 0.7 km
  • University of Gloucestershire - 15 min walk - 1.3 km

Getting around

  • Cheltenham Spa Station - 18 min walk
  • Birmingham Airport (BHX) - 59 min drive

Restaurants

  • ‪The Bayshill Inn - ‬4 min walk
  • ‪Cafe Nero - ‬5 min walk
  • ‪No 131 - ‬4 min walk
  • ‪The Scandinavian Coffee Pod - ‬4 min walk
  • ‪John Gordons - ‬4 min walk

About this property

Hotel du Vin & Bistro Cheltenham

Hotel in Cheltenham with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1098 square feet (102 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel du Vin & Bistro Cheltenham. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Cheltenham hotel is smoke free.

  • 49 guestrooms or units
  • Conference rooms
  • 1098 sq ft of conference space
  • 102 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel du Vin & Bistro Cheltenham offers 49 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 10 per day)
  • Street parking available
  • Parking on site (GBP 10 per day)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 24 for adults and GBP 12.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro du Vin

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,098 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 24 for adults and from GBP 12.50 for children
  • Self-parking fee: GBP 10.00 per day
  • Nearby parking fee: GBP 10.00 per day (328 ft away)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Bistro Cheltenham
Cheltenham Bistro
Hotel Vin
Hotel Vin & Bistro Cheltenham
Vin Bistro Cheltenham
Hotel Vin Bistro Cheltenham
Hotel du Vin Bistro Cheltenham
Du Vin & Bistro Cheltenham
Hotel du Vin & Bistro Cheltenham Hotel
Hotel du Vin & Bistro Cheltenham Cheltenham
Hotel du Vin & Bistro Cheltenham Hotel Cheltenham

Frequently asked questions

What is the cancellation policy at Hotel du Vin & Bistro Cheltenham?

Hotel du Vin & Bistro Cheltenham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel du Vin & Bistro Cheltenham?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel du Vin & Bistro Cheltenham on 4 Jan 2026 start from NZ$187.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel du Vin & Bistro Cheltenham?

Yep, Hotel du Vin & Bistro Cheltenham has a self car park for GBP 10.00 per day. A self car park is also available, for a fee. Onsite parking is limited.

What makes Hotel du Vin & Bistro Cheltenham a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel du Vin & Bistro Cheltenham.

Does Hotel du Vin & Bistro Cheltenham serve breakfast?

Yeah, full breakfast is offered weekdays from 7:00 AM to 10:00 AM and weekends between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel du Vin & Bistro Cheltenham?

No, Hotel du Vin & Bistro Cheltenham does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel du Vin & Bistro Cheltenham?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel du Vin & Bistro Cheltenham?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel du Vin & Bistro Cheltenham?

Dogs are welcome at Hotel du Vin & Bistro Cheltenham, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Hotel du Vin & Bistro Cheltenham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 444 out of 812 reviews
Rating 8 - Good. 243 out of 812 reviews
Rating 6 - Okay. 76 out of 812 reviews
Rating 4 - Poor. 37 out of 812 reviews
Rating 2 - Terrible. 12 out of 812 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely clean room. Helpful and friendly staff. Shame the air conditioning unit was noisy and kicked in at 5am
Stayed 1 night in Aug 2025

6/10 Okay

Russell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A disappointing stay at HDV Cheltenham due to poor customer service. We were told 24 hours before our stay that, even as residential guests, we couldn’t get a table in the restaurant until late in the evening as it was full. 24 hours later they managed to “fit us in” at 6pm. The restaurant was barely 30% full when we arrived and remained that way until we left around 8pm - so quite why we were told tables weren’t available, I don’t know. They must lose so many bookings through incompetence. The following morning, we were told we didn’t have late check out but could pay £15 for it - even though it was included in the specific package we booked, so I had to go to reception and prove it was included. No apology for their error or disputing that I had it included. So much for a relaxing lie in. Finally, when I checked out, I was presented with a massive bill for a load of drinks that had been charged to my room by guests of the private event that was taking place the night before - even though I was clearly not part of the private event and specifically asked not to have a credit allowance on my account and to pay as I go. Why such a large amount of drinks were even allowed to be added to my room I don’t know and, again, no apology for their mistake. Not the kind of customer service you expect at HDV. More like Fawlty Towers. We wouldn’t stay here again when other better options are available.
Stayed 1 night in Sep 2025

10/10 Excellent

Cressida

Stayed 1 night in Sep 2025

8/10 Good

Craig

Stayed 1 night in Sep 2025

4/10 Poor

Keith

Liked: Cleanliness, room comfort

One night stay on the way home.

Check in was slow because people were being shown to their rooms and it was not until a young woman came out of a back office that we were welcomed. Unfortunately the lift was not working so as a 78 year old man I had to carry our suitcase up to the second floor. Not good! The room was clean and all that we needed, the bathroom was large with a big shower and very hot water, but it was dark so putting contact lenses in was a challenge. Our stay was on a Saturday and the hotel was being used by family groups and so it was quite noisy in the public areas. There is little parking space and the bays are quite narrow. Dinner and breakfast were fine.
Stayed 1 night in Aug 2025

8/10 Good

Vishal

Stayed 4 nights in Aug 2025

6/10 Okay

alan

Business traveller
Disliked: Staff & service, property conditions & facilities
Expected better
Stayed 1 night in Jun 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few times now. Rooms nicely decorated and comfortable. We were upgraded to a better room free of charge which was a lovely surprise. Check in staff member was friendly and efficient. The only negative was the air conditioning temperature it the room could have been colder. The air con unit was struggling with the really warm temperatures and couldn't go any cooler. However, we still slept well so it was fine. Montpellier is a lovely area with lots of restaurants and bars nearby.
Stayed 1 night in Aug 2025

6/10 Okay

Juliet

Liked: Cleanliness, room comfort

Nice hotel, OK stay

Quick and friendly check in, bedroom spacious and well appointed - including an iron. Bar service and ambiences amass very good , what key it down was the chaotic breakfast with no tables ready, poor service and explanation / greeting. Stay was also let down by building work Banging starting at 9 am on a Sunday !!
Stayed 1 night in Aug 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, room fantastic, added bonus of free drink per night in bar if room not made up during stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and good quiet road
Stayed 2 nights in Jul 2025

8/10 Good

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel du Vin, Cheltenham

While the hotel is comfortable and the staff are friendly, we were disappointed with the allocated room and its ensuite considering the cost. I appreciate a premium is necessary due to the location but, to be honest, the standard overall was little better than a Premier Inn or Travelodge.
Stayed 1 night in Jul 2025

10/10 Excellent

Alan

Travelled with partner
I have stayed in this hotel a number of times and every time is better than the last. I didn’t give a full 5 star rating this time as the lift was not working. Apart from that everything and everyone was 5 star and I definitely recommend anyone visiting Cheltenham to stay at the Hotel du Vin
Stayed 1 night in Jul 2025

10/10 Excellent

Paulette

Travelled with partner
Liked: Amenities
Our room was amazing! A large, beautifully decorated room with his and hers stand-alone baths! And a large walk in shower. Would definitely recommend. We hope to go back.
Stayed 1 night in Jul 2025

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Stayed 1 night in Jul 2025

2/10 Terrible

Ali

Stayed 5 nights in Jul 2025

2/10 Terrible

Ali

Disliked: Cleanliness, property conditions & facilities, room comfort

If you like dirty rooms this is for you

What has happened to this place? I have stayed in this hotel several times, but this will be my last. The place is so dirty. Short staffed. I feel bad for the employees. The people who check you in also deliver your luggage, provide room service, and serve at the bar.
Stayed 5 nights in Jul 2025

10/10 Excellent

John, Pinner

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel du vin is in an excellent hotel in a great location close to shops and centre. We upgraded to a junior suite planta room, which was very spacious. Breakfast was very good Park at front of possible it £10/ day
Stayed 1 night in Jun 2025

8/10 Good

Rob

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Russell, Holmbury Saint Mary

Stayed 1 night in May 2025

4/10 Poor

Ben

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Disappointing

We’ve been loyal HDV guests for nearly 20 years, including our wedding at HDV Harrogate, and have always appreciated the quality—until our recent stay in Cheltenham. After a 6-hour drive due to heavy traffic, we arrived at 7:05 PM, just five minutes after the Set Menu offer ended. Disappointingly, there was no flexibility or offer from the duty manager to check with the kitchen, so we dined elsewhere. Later that night, we were kept awake by a loud noise (likely from an external vent or air system). At 12:15 AM, we called reception; they acknowledged the issue and moved us after 20 minutes—calling it an “upgrade,” which felt irrelevant at that hour. We raised the issue the next morning and were told to expect follow-up or compensation, which still hasn’t happened. Not what we expect from a premium hotel brand like HDV—more like a Travelodge experience at boutique prices. Really disappointing.
Stayed 1 night in May 2025

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Our suite was amazing and the bed was extremely comfortable. Staff were fantastic and remembered you in following conversations. Definitely recommend.
Stayed 1 night in May 2025