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Mercure Chester Abbots Well Hotel

4.0 star property
Eco-certified hotel with full-service spa and fitness centre

Photo gallery for Mercure Chester Abbots Well Hotel

Indoor pool, pool loungers
Reception
Superior Suite, 1 Double Bed
Indoor wedding
Garden

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
The current price is NZ$152
includes taxes & fees
13 Apr - 14 Apr

Explore the area

Map
Whitchurch Road Christleton, Chester, England, CH3 5QL
  • Chester City Walls
    ‪5 min drive‬
  • Chester Racecourse
    ‪6 min drive‬
  • Chester Cathedral
    ‪6 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪38 min drive‬

Room options

Family Room, Multiple Beds (2 Adults and 2 Children)

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Private bathroom
Eco-friendly toiletries
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 2 Single Beds

Highlights

Separate sitting area
Heating
Free cots/infant beds
LED TV
Portable fan
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Separate bedroom
Bathrobes
Hairdryer
Eco-friendly toiletries
  • 24.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Double Room, 1 Double Bed

Highlights

Separate sitting area
Heating
Free cots/infant beds
LED TV
Portable fan
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

Family Room (Classic)

Family Room (Classic)

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Private bathroom
Eco-friendly toiletries
Hairdryer
Coffee/tea maker
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Bathrobes
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Private bathroom
Eco-friendly toiletries
Hairdryer
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Chester

At Mercure Chester Abbots Well Hotel you'll be 2.6 km (1.6 mi) from Grosvenor Park and 3.6 km (2.2 mi) from Chester Cathedral. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Feelgood Club can include access to the sauna and steam room. The restaurant, The Brasserie, serves British cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, sauna, kids' swimming pool and pool loungers. Meeting rooms and a conference centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .With a stay at this 4-property class Chester hotel, you'll be 3.7 km (2.3 mi) from Chester City Walls and 3.9 km (2.4 mi) from Chester Racecourse.

What's nearby

  • Grosvenor Park - 4 min drive - 2.7 km
  • Chester City Walls - 5 min drive - 3.9 km
  • Chester Zoo - 6 min drive - 6.1 km
  • Chester Racecourse - 6 min drive - 4.3 km
  • Chester Cathedral - 6 min drive - 4.3 km

Getting around

  • Chester Station - 4 min drive
  • Liverpool (LPL-John Lennon) - 38 min drive

Restaurants

  • ‪Ring O' Bells - ‬9 min walk
  • ‪Peacock Hotel Chester - ‬13 min walk
  • ‪The Cheshire Cat - ‬13 min walk
  • ‪The Old Harkers Arms - ‬5 min drive
  • ‪The Lock Vault - ‬3 min drive

About this property

Mercure Chester Abbots Well Hotel

Eco-certified hotel with full-service spa and fitness centre
Mercure Chester Abbots Well Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, a fitness centre, and spa services are also featured at the eco-certified Mercure Chester Abbots Well Hotel. Free self parking is available.

This 4-star Chester hotel is smoke free.

  • 126 guestrooms or units
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Chester Abbots Well Hotel offers 126 accommodations with a safe and coffee/tea makers. LED televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Chester hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Feelgood Club. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Bulgarian, English, French, Polish, Portuguese, Spanish

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4.4 out of 5, Excellent, 1,996 reviews
The price is NZ$163
includes taxes & fees
13 Apr - 14 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Brasserie

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
Mercure Abbots Well Chester
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
Mercure Hotel Chester Abbots Well
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester

Frequently asked questions

What is the cancellation policy at Mercure Chester Abbots Well Hotel?

Mercure Chester Abbots Well Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Chester Abbots Well Hotel?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Mercure Chester Abbots Well Hotel on 13 Apr 2025 start from NZ$152.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Chester Abbots Well Hotel?

Yep, Mercure Chester Abbots Well Hotel has a free self car park.

Is there a spa on site at Mercure Chester Abbots Well Hotel?

Yep, Feelgood Club is available for guests. It has a steam room and a sauna.

Does Mercure Chester Abbots Well Hotel have a pool?

Mercure Chester Abbots Well Hotel has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Mercure Chester Abbots Well Hotel family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mercure Chester Abbots Well Hotel is a hit with families.

Does Mercure Chester Abbots Well Hotel serve breakfast?

Yep, our visitors love the buffet breakfast here! Available weekdays between 7:00 AM and 10:00 AM and weekends from 8:00 AM to 11:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Mercure Chester Abbots Well Hotel?

No, Mercure Chester Abbots Well Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Chester Abbots Well Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Chester Abbots Well Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Chester Abbots Well Hotel?

Dogs are welcome at Mercure Chester Abbots Well Hotel, with food and water bowls on offer.

Mercure Chester Abbots Well Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 344 out of 1139 reviews
Rating 8 - Good. 371 out of 1139 reviews
Rating 6 - Okay. 200 out of 1139 reviews
Rating 4 - Poor. 133 out of 1139 reviews
Rating 2 - Terrible. 91 out of 1139 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Anthony

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Sadly the gym staff were rude and unwelcoming. Both my kids refused to use the pool after our experience with the gym/pool attendant. Steam room never got hot and the “heated pool” wasn’t heated! Spoke to the gym members who said the pool hasn’t been heated for months now and the local toddlers swimming group has moved to another pool. Won’t be going back.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kirstie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely
Stayed 1 night in Dec 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chester
Staying in Chester for family Christmas. Easy checkin and checkout
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
A quiet and clean room
Stayed 2 nights in Dec 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay!
Stayed 2 nights in Dec 2024

6/10 Okay

Peter

Stayed 4 nights in Dec 2024

8/10 Good

John

Stayed 3 nights in Dec 2024

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So near to Chester and the Park and Ride.
Stayed 1 night in Dec 2024

4/10 Poor

Ratanak

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

elizabeth

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Not good value for money for
It was a bad weekend weather wise and the hotel lobby and bar was cold. Rooms were ok with a comfy bed . Dining room food was poor. Hard flatbread and oven chips.
Stayed 1 night in Dec 2024

10/10 Excellent

Liam

Stayed 1 night in Dec 2024

6/10 Okay

John

Disliked: Staff & service, property conditions & facilities
Staff not helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Travelled with group
Made to feel very welcome all the staff were lovely and friendly.
Stayed 1 night in Dec 2024

8/10 Good

Heather

Stayed 1 night in Nov 2024

6/10 Okay

Lenroy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice hotel, useful location
Nice hotel in a good location for driving to Chester or Chesire Oaks. Hotel staff are friendly. Hotel could do with upgrading, a little dated. Didnt get a chance tocuse any of the facilities, but breakfast was good with a wide variety of choice.
Stayed 1 night in Dec 2024

6/10 Okay

Sean

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Chester Trip
The Hotel was fine but little things let it down. The first night they had a problem for hours with the till at the bar, resulting in long waits to purchase any hot or cold drinks or bar food or snacks. One night we dined in the restaurant and although only 7:30pm they had sold out of so many items on the menu we wished we had gone out for food. Three times the poor waitress had to come back to our table to apologise and ask us to change our order. For the price and star rating of the hotel I expected better.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Business stay and everything was good
Stayed 2 nights in Nov 2024

6/10 Okay

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were very good. Food was excellent. The initial room I was given was good but I had a problem with the toilet when it refused to flush part way through the stay. I was therefore moved to another room. Unfortunately, this also had a problem with the toilet as it filled very slowly, so after flushing would drip noisily for about 10 minutes which was annoying. Also the radiator in the second warm was only warm meaning the room itself was chilly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Liam

Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spacious room (standard) and all very clean. Friendly staff at checkin. Bit noisy with creaky floorboards above! Great location virtually next to Chester park and ride.
Stayed 1 night in Nov 2024

8/10 Good

Kirsty

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Perfect for overnight stay for Christmas markets
Lovely overnight stay with a friend to visit Chester Christmas markets. Great location and easy to find. Free parking was perfect as we caught the bus into Chester.
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly & lovely. Doors, woodwork and changing area in sports area could do with a upgrade but rest of bedroom lovely
Stayed 1 night in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large, had iron and ironing board in the room too. Stayed for a function, which was great, staff were really friendly and helpful throughout. Breakfast was great in the morning. Would definitely stay again if in the area
Stayed 1 night in Nov 2024

10/10 Excellent

Liam

Stayed 1 night in Nov 2024