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Embassy Suites by Hilton Chicago Downtown Magnificent Mile

4.0 star property
Hotel with free breakfast, a short walk to Michigan Avenue
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels
Reception hall
Meeting facility
Business centre
Front of property - evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Room service
  • Housekeeping
  • Parking available
The price is NZ$241
includes taxes & fees
9 Feb - 10 Feb

Explore the area

Map
511 North Columbus Drive, Chicago, IL, 60611
  • Michigan Avenue
    ‪5 min walk‬
  • State Street
    ‪9 min walk‬
  • Water Tower Place
    ‪10 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - king
Separate bedroom
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll In Shower)

55-inch LCD TV with satellite channels, TV, pay films

Premium Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll In Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - king
Separate bedroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite, Multiple Beds, Non Smoking, Lake View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, Multiple Beds, Non Smoking, Lake View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Hairdryer
Eco-friendly toiletries
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

55-inch LCD TV with satellite channels, TV, pay films

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Lake View (High Floor)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Lake View (High Floor)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
Hairdryer
  • 39 sq m
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, City View (High Floor)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, City View (High Floor)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed with Sofa bed, City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View, Corner

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, City View, Corner

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
Hairdryer
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Room, 2 Bedrooms, Non Smoking

Presidential Room, 2 Bedrooms, Non Smoking | Living area

Presidential Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
2 bedrooms
Private bathroom
  • 84 sq m
  • City view
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite, Multiple Beds, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, Multiple Beds, City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Hairdryer
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Accessible, Bathtub

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Exterior

Embassy Suites by Hilton Chicago Downtown River North

Pool
Breakfast included
Pet-friendly
Restaurant
4.2 out of 5, Very good, (3549)
The price is NZ$506
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Embassy Suites by Hilton Chicago Downtown River North

About the area

Chicago

Embassy Suites by Hilton Chicago Downtown Magnificent Mile puts you in the heart of Chicago, within just a 10-minute stroll of popular attractions like Michigan Avenue and State Street. Highlights at this hotel include a restaurant, an indoor swimming pool and free buffet breakfast. .This business-friendly hotel offers a fitness centre, a business centre and concierge services. Additionally, you'll find a free manager's reception, Wi-Fi in public areas and a 24-hour business centre. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 15-minute walk of this 4-property class Downtown Chicago hotel include Chicago Riverwalk and Millennium Park.

What's nearby

  • Michigan Avenue - 5 min walk
  • Chicago Riverwalk - 10 min walk
  • Millennium Park - 12 min walk
  • Chicago Theatre - 14 min walk
  • Navy Pier - 15 min walk

Getting around

  • Grand Station (Red Line) - 8 min walk
  • Millennium Station - 14 min walk
  • Chicago O'Hare International Airport (ORD) - 38 min drive

Restaurants

  • ‪Timothy O'Toole's Pub Chicago - ‬3 min walk
  • ‪Egg Harbor Cafe - ‬2 min walk
  • ‪W XYZ Bar - ‬3 min walk
  • ‪Sky Lobby at the Embassy Suites - ‬1 min walk
  • ‪Dublin 4 Irish Pub and Cafe - ‬3 min walk

About this property

Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Hotel with free breakfast, a short walk to Michigan Avenue
Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is available in public spaces for a fee.

A 24-hour business centre, 8 meeting rooms, and limo/town car service are available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Chicago Downtown Magnificent Mile. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

  • 455 guestrooms or units
  • 17 levels
  • Built in 2001
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers 455 accommodations with a safe and coffee/tea makers. 55-inch LCD televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per night)

Parking and transport

  • Limo/town car service
  • Parking on site (USD 59 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A restaurant
  • Free manager's reception

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways (124 centimetre high)
  • Handrails in stairways (124 centimetre high)
  • Lift (109 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (124 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per night (rates may vary)
  • Self-parking fee: USD 59 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Property Registration Number 60611, 60611, Hotel License

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Chicago Downtown Lakefront
Embassy Suites Lakefront
Embassy Suites Lakefront Hotel
Embassy Suites Lakefront Hotel Chicago Downtown
Embassy Downtown Lakefront Suites
Embassy Suites Chicago Downtown Magnificent Mile Hotel
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites by Hilton Chicago Downtown Magnificent Mile Hotel

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

As of 31 Jan 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Chicago Downtown Magnificent Mile on 9 Feb 2025 start from NZ$240.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

Yep, Embassy Suites by Hilton Chicago Downtown Magnificent Mile has a self car park for USD 59 per night.

Are there any beaches close to Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

Yep, Embassy Suites by Hilton Chicago Downtown Magnificent Mile is a short 18-minute walk from Oak Street Beach. Fun beach activities include kayaking.

Does Embassy Suites by Hilton Chicago Downtown Magnificent Mile have a pool?

Embassy Suites by Hilton Chicago Downtown Magnificent Mile has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

Is Embassy Suites by Hilton Chicago Downtown Magnificent Mile family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Chicago Downtown Magnificent Mile is a hit with families.

Does Embassy Suites by Hilton Chicago Downtown Magnificent Mile serve breakfast?

You bet, guests enjoy the free buffet breakfast here! Offered daily, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

No, Embassy Suites by Hilton Chicago Downtown Magnificent Mile does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

Yep, you can grab a meal at Embassy Suites by Hilton Chicago Downtown Magnificent Mile's onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

Check-in begins at 4 PM. Check-out time is 11 AM.

Embassy Suites by Hilton Chicago Downtown Magnificent Mile Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1322 out of 2606 reviews" "
Rating 8 - Good. 623 out of 2606 reviews" "
Rating 6 - Okay. 338 out of 2606 reviews" "
Rating 4 - Poor. 196 out of 2606 reviews" "
Rating 2 - Terrible. 127 out of 2606 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jonathan

Liked: Cleanliness
Stayed 2 nights in Oct 2024

4/10 Poor

Rownak

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs major renovation. Rooms are really old with poor condition of the doors, mirrors etc.
Stayed 2 nights in Oct 2024

8/10 Good

Kayla, Joliet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was kind and helpful. The continential breakfast was a plus. The beds weren’t in the best of shape.
Stayed 1 night in Oct 2024

10/10 Excellent

Tiaira

Liked: Staff & service
Disliked: Property conditions & facilities
Enjoyed our stay per usual.
Stayed 1 night in Oct 2024

10/10 Excellent

margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Kisha

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with a great complimentary breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Service!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk didn't have enough people working so it was really hard to reach anyone. But otherwise pretty great location.
Stayed 4 nights in Oct 2024

10/10 Excellent

Carolina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need is nearby, if not next door.
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa, Wauwatosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Gloria

Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome
Stayed 3 nights in Oct 2024

10/10 Excellent

Cade

Stayed 1 night in Sep 2024

8/10 Good

Juliet

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good. We had an incident with a homeless woman who was allowed to insult my kids and I for too long before it was stopped by security. But, otherwise no complaints. The breakfast is phenomenal.
Stayed 4 nights in Oct 2024

6/10 Okay

Mario

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las camas no son cómodas y la carpeta no estába muy limpia
Stayed 4 nights in Oct 2024

8/10 Good

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again. The room was spacious but the beds were so small. Luckily we have 2 little kids so we each shared a bed with a kid. The water pressure in the shower felt like it was a trickle. The kids were super excited to swim but it was cold for them. The breakfast was amazing. Best included breakfast we’ve ever had. Elevators came super fast. Can comment on parking. We parked behind in a parking garage for half the price.
Stayed 3 nights in Oct 2024

8/10 Good

Myyoka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the complementary drinks and breakfast.
Stayed 2 nights in Oct 2024

6/10 Okay

Naasira

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Property needs improvements. Bathroom smelled like pee. Smoke detector looked tampered with, the safety feature on the door didn’t work, and there were stains everywhere (toilet, curtains, lamp fixtures, etc). I did like that parking was on site and free breakfast each morning.
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Poor gym
The gym is very small and under-equipped for such a large hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

teri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bell service. Tony was so helpful and what a nice young man! Breakfast. oh so yummy.
Stayed 3 nights in Oct 2024

6/10 Okay

Yara

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
I chose it for a family trip, party of 4 with our 8 lb dog. Luckily, we ended up being only 2 due to a change in plans, as we wouldn't have fit in the room comfortably. The room was advertised as a suite for up to 6 people. The room was clean but everywhere else was dirty. The hallways, the lobby and restaurant. It was impossible to get any room service as no one would answer the phone. The hotel is next to a self park garage which is great since there is no valet service. It is a great location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, would not hesitate to visit again! :)
Stayed 3 nights in Oct 2024