Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel

2.5 star property
Suburban hotel with free breakfast and fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel

Standard Room
Exterior
Exterior
Exterior
Room amenity

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Parking available
    Parking available
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
2111 S Arlington Heights Rd, Arlington Heights, IL, 60005
  • OSHA Training Institute
    5 min walk
  • NCH Northwest Community Hospital
    4 min drive
  • Northwest Community Hospital
    4 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    14 min drive

Room options

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Sofa bed
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Single Bed, Accessible (Communications Accessible)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 Single Bed

Standard Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Arlington Heights

At Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel, you'll be 5.4 km (3.4 mi) from Woodfield Mall and 6 km (3.7 mi) from LEGOLAND® Discovery Center. Highlights at this hotel include free buffet breakfast, free self-parking and a 24-hour business centre. .This smoke-free hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of extended parking. .Sights within a 10-minute drive of this Arlington Heights hotel include Schaumburg Convention Center and Schaumburg Medieval Times.

What's nearby

  • Schaumburg Convention Center - 6 min drive
  • Woodfield Mall - 6 min drive
  • LEGOLAND® Discovery Center - 6 min drive
  • Schaumburg Medieval Times - 7 min drive
  • Allstate Arena - 11 min drive

Getting around

  • Mount Prospect Station - 6 min drive
  • Chicago O'Hare International Airport (ORD) - 14 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Panda Express - ‬3 min drive
  • ‪Pastry House Hippo - ‬4 min walk
  • ‪Johnnie's Beef - ‬4 min walk

About this property

Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel

Suburban hotel with free breakfast and fitness centre
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 678 square feet (63 square metres) and includes conference space. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel. Self parking is free.

This Arlington Heights hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 6 levels
  • 678 sq ft of conference space
  • 63 sq. m of conference space
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel offers 111 accommodations with MP3 docking stations and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a weekly basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 678 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, mobile payments, Google Pay and Apple Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jameson Suites
Holiday Inn Express Chicago NW Arlington Heights Hotel
Jameson Suites Hotel
Jameson Suites Hotel Arlington Heights
Jameson Hotel Arlington Heights
Jameson Suites Of Arlington Heights Hotel Arlington Heights
Holiday Inn Express Arlington Heights Hotel
Holiday Inn Express Arlington Heights
Holiday Inn Express Chicago NW Hotel
Holiday Inn Express Chicago NW Arlington Heights
Holiday Inn Express Chicago NW
Jameson Suites Of Arlington Heights Hotel
Holiday Inn Express Chicago NW Arlington Heights
Holiday Inn Express Chicago NW Arlington Heights an IHG Hotel
"Holiday Inn Express Chicago NW Arlington Heights an IHG Hotel"

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel?

Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel on 25 Nov 2024 start from NZ$189.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel?

Yep, Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel has a free self car park.

Is Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel is a hit with families.

Does Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel serve breakfast?

You bet, our travelers give top marks to the free buffet brekkie here! Offered daily between 6:30 AM and 9:30 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel?

No, Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 467 out of 846 reviews" "
Rating 8 - Good. 274 out of 846 reviews" "
Rating 6 - Okay. 67 out of 846 reviews" "
Rating 4 - Poor. 18 out of 846 reviews" "
Rating 2 - Terrible. 20 out of 846 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
The guess laundry room needs better washer and dryer machine, the ones it has are from World War II, it doesn't tell you when the wash cycle ends or how long it lasts, and the same with the dryer.
Stayed 4 nights in Aug 2024

8/10 Good

Shinji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

MIHAI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Grant

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The room was quiet and spacious. We enjoyed the continental breakfast (especially the pancake maker!). Very convenient access to nearby highway, shopping, and dining options. Reasonably close to our excursions into downtown Chicago.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ashok, Fargo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, friendly staff and good breakfast !
Stayed 3 nights in Aug 2024

8/10 Good

Sheila

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Shinji

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
There were no rice and miso-soup at breakfast.
Stayed 1 night in Jul 2024

8/10 Good

Debra, Arlington Heights

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Jul 2024

10/10 Excellent

jai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

DouaJai

Travelled with family
Disliked: Staff & service
First impression: I arrived early and noticed a pretty empty lot. I decided to go in and ask if my room was ready around 1-1:30pm. The person at the desk did not greet me but also looked as tho I was a bother. They mentioned that my room was not ready and to come back at 3pm (check in time). No problem. But I was not impressed by their attitude. I shrugged this off. The time was 3:09pm when I made it back to the hotel. Someone else was behind the desk this time and I wanted to check in. They took awhile and when I asked, they finally told me my room wasn’t ready yet. They still had to make a phone call to the cleaners to check if the room was ready. Really? Check in was at 3pm. Check out was 11am. The parking lot was nearly empty. What the heck is going on? I let the man behind me check in as I waited if my room was clean (it clearly wasn't, but the person behind the desk was just buying time). And somehow that person behind me got checked in just fine. Interesting… after they left, I approached the desk once more to check in and they said it’s ready. Why couldn’t I have been moved to another room that was ready? Throughout the day, I was coming back and forth from the hotel and was never greeted. It was the same person who assisted me to check into my room. The only saving grace to this place was the complimentary breakfast, which was nicer than usual. The kitchen staff are kind and greeted us more than reception lol. Dead cockroach in elevator too.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lucia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Abhishek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2024

10/10 Excellent

FAHEEM

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in Jul 2024

8/10 Good

Ippei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

NANCY

Travelled with family
It was great stay with good breakfast
Stayed 3 nights in Jun 2024

2/10 Terrible

Robertson

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff at this hotel needs further training in customer service , the facilities are brilliant but no one really pays attention to customers needs , the check in process for online booking is cumbersome and unfriendly , the methods of payment allowed are too prohibitive for foreign customers, no cash payment is allowed onsite , Pos payment devices do not accept certain bank cards to the point I was forced to sleep in the car on the 26th of June as the hotel could not accept cash payment or deposit while I communicate w my bank to allow my Visa card acceptable at their hotel . A friend in USA offered to pay for me remotely , booking was successful on arrival at the hotel was told we still need the person responsible for payment around in person . That booking on IHG was cheaper but the method of payment was not accepted , We had to cancel the IHG booking , made a new booking on Expedia but the available rooms we wanted were online fully bked or sold out yet the hotel had so many available rooms . The entire checking inprocess took more than 1hrs 30 minutes . And lastly the online booking that my personal Assistant initially made on IHG for my 23rd July check in had added adv of transport from the airport on receiving the confirmation email for my there was a message to say no shuttle services available on Sundays and Saturdays since 23 March 2023 , an old sys generated message had not been removed after it expired 1 yr ago. Had to hire Uber
Stayed 1 night in Jun 2024

8/10 Good

Renee

Stayed 1 night in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
All ok
Stayed 1 night in Jun 2024

10/10 Excellent

Kohei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Kohei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel
Stayed 1 night in Jun 2024