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Homewood Suites by Hilton Chicago Downtown/Magnificent Mile

3.0 star property
Hotel with free breakfast, steps from Michigan Avenue

Photo gallery for Homewood Suites by Hilton Chicago Downtown/Magnificent Mile

Exterior
Full-sized fridge, microwave, cookware/dishes/utensils
Flat-screen TV, MP3 dock
View from room
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Gym
  • Parking available
  • 24/7 front desk
The current price is NZ$229
includes taxes & fees
26 Mar - 27 Mar

Explore the area

Map
152 E Huron St, Chicago, IL, 60611
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪12 min walk‬
  • Millennium Park
    ‪16 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Flat-screen TV, MP3 dock

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Studio Suite, 1 King Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

King, Studio Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Flat-screen TV, MP3 dock

Suite, 1 Bedroom, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Sofa bed
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Studio, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Lake View (Hearing)

Flat-screen TV, MP3 dock

Suite, 1 King Bed, Accessible, Lake View (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 43 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Flat-screen TV, MP3 dock

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Suite, 1 Bedroom, Lake View

Premium bedding, down duvets, in-room safe, desk

King, Suite, 1 Bedroom, Lake View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 43 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Studio, 1 King Bed, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, City View (Hearing)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Accessible, City View (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Sofa bed - king
Premium bedding
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking

Premium Suite, 1 Bedroom, Non Smoking

Premium Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Sofa bed - king
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Lake View (Roll-In Shower)

Room, 1 Queen Bed, Accessible, Lake View (Roll-In Shower)

Room, 1 Queen Bed, Accessible, Lake View (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 43 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Flat-screen TV, MP3 dock

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

Omni Chicago Hotel

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4.5 out of 5, Wonderful, 1,437 reviews
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About the area

Chicago

Homewood Suites by Hilton Chicago Downtown/Magnificent Mile places you in the centre of Chicago, steps from Michigan Avenue and within a short 5-minute stroll of State Street. Highlights at this hotel include in-room kitchens, free WiFi and free high-speed Internet. .Enjoy the gym and seasonal outdoor swimming pool as well as access to archery. 3800 square feet (353 square metres) of event facilities include a meeting room and conference space. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Free continental breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this 3-property class Downtown Chicago hotel include Chicago Riverwalk and Lake Michigan.

What's nearby

  • Michigan Avenue - 1 min walk - 0.1 km
  • Chicago Riverwalk - 12 min walk - 1.1 km
  • Chicago Theatre - 16 min walk - 1.4 km
  • Millennium Park - 16 min walk - 1.4 km
  • Navy Pier - 4 min drive - 2.7 km

Getting around

  • Chicago Station (Red Line) - 7 min walk
  • Millennium Station - 16 min walk
  • Chicago O'Hare International Airport (ORD) - 37 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Gino's East - ‬1 min walk
  • ‪Beatrix - ‬1 min walk
  • ‪Panera Bread - ‬2 min walk
  • ‪RAMEN-SAN Deluxe - ‬1 min walk

About this property

Homewood Suites by Hilton Chicago Downtown/Magnificent Mile

Hotel with free breakfast, steps from Michigan Avenue
Homewood Suites by Hilton Chicago Downtown/Magnificent Mile offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Free breakfast is available daily. Event space at this hotel measures 3800 square feet (353 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Homewood Suites by Hilton Chicago Downtown/Magnificent Mile. For a fee, parking is available.

This 3-star Chicago hotel is smoke free.

  • 127 guestrooms or units
  • 26 levels
  • 3800 sq ft of conference space
  • 353 sq. m of conference space
  • Built in 2014
  • Continental breakfast (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Pool or billiards table
  • Computer for guest use
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
Homewood Suites by Hilton Chicago Downtown/Magnificent Mile offers 127 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a shower, bathrobes and complimentary toiletries.

This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and safes.

Languages

Arabic, Bosnian, Chinese (Cantonese), English, Filipino, French, Polish, Portuguese, Spanish

Similar properties

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | View from room

Hampton Inn Chicago Downtown/Magnificent Mile

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.1 out of 5, Very good, 1,241 reviews
The price is NZ$190
includes taxes & fees
26 Mar - 27 Mar
Hampton Inn Chicago Downtown/Magnificent Mile

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered valet parking on site (USD 71 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Archery
  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Multilingual staff

Business services

  • 3,800 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels
  • MP3 dock

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 September to 25 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 71.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and mobile payments. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Chicago Downtown/Magnificent Mile Hotel
Homewood Suites Hilton Downtown/Magnificent Hotel
Homewood Suites Hilton Chicago Downtown/Magnificent Mile
Homewood Suites Hilton Downtown/Magnificent
Homewood Suites Hilton Chicago Downtown/Magnificent Mile Hotel
Homewood Suites Hilton Downtown/Magnificent Mile Hotel
Homewood Suites Hilton Chicago Downtown/Magnificent Mile
Homewood Suites Hilton Chicago Downtown/Magnificent Mile Hotel
Homewood Suites Hilton Downtown/Magnificent Mile Hotel
Homewood Suites Hilton Chicago Downtown/Magnificent Mile
Homewood Suites Hilton Downtown/Magnificent Mile

Frequently asked questions

What is the cancellation policy at Homewood Suites by Hilton Chicago Downtown/Magnificent Mile?

Homewood Suites by Hilton Chicago Downtown/Magnificent Mile offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Homewood Suites by Hilton Chicago Downtown/Magnificent Mile?

As of 15 Mar 2025, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Chicago Downtown/Magnificent Mile on 26 Mar 2025 start from NZ$229.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Homewood Suites by Hilton Chicago Downtown/Magnificent Mile?

Yep, Homewood Suites by Hilton Chicago Downtown/Magnificent Mile has covered valet parking with in/out privileges for USD 71.00 per night.

Are there any beaches close to Homewood Suites by Hilton Chicago Downtown/Magnificent Mile?

Yep, Homewood Suites by Hilton Chicago Downtown/Magnificent Mile is a short 17-minute walk from Oak Street Beach.

Does Homewood Suites by Hilton Chicago Downtown/Magnificent Mile have a pool?

Homewood Suites by Hilton Chicago Downtown/Magnificent Mile has a seasonal outdoor pool. The pool is open from May to September.

Is Homewood Suites by Hilton Chicago Downtown/Magnificent Mile family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Homewood Suites by Hilton Chicago Downtown/Magnificent Mile is a hit with families.

Does Homewood Suites by Hilton Chicago Downtown/Magnificent Mile serve breakfast?

You bet, our travelers are hooked on the free continental brekkie here! Offered daily between 6:00 AM and 10:00 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Homewood Suites by Hilton Chicago Downtown/Magnificent Mile?

No, Homewood Suites by Hilton Chicago Downtown/Magnificent Mile does not offer an airport shuttle service.

What time are check-in & check-out at Homewood Suites by Hilton Chicago Downtown/Magnificent Mile?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Homewood Suites by Hilton Chicago Downtown/Magnificent Mile Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 480 out of 1002 reviews
Rating 8 - Good. 286 out of 1002 reviews
Rating 6 - Okay. 118 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 55 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a prime area for the Mag Mile. You are able to easily walk to anywhere you want to get along Michigan Ave. Valet parking was great when needed as well. Room was clean and spacious for a perfect weekend stay. 5Stars
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay
Excellent room, spacious and clean. Breakfast was hot and tasty. Great place to relax in Chicago
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good location & clean but Worn Out
Room was clean, staff was friendly, but the room, furniture & beds very worn out from overuse (king bed double dipped, the pull out bed's mattress was so thin, lumpy & worn out one can feel the springs underneath).
Stayed 2 nights in Oct 2024

8/10 Good

Trevancia

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean/ amazing/ Close to Everything!
No complaints! Location was amazing, right near everything and in the heart of downtown. Free breakfast every morning was a nice touch and convenient. Rooms were clean and well equipped to meet all needs! Will return here for future visits to Chicago!
Stayed 3 nights in Dec 2024

8/10 Good

Michael, Creston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Fredrick E

Travelled with family
Liked: Cleanliness, staff & service, amenities
Limited number of Elevators made access to Continental Breakfast and Check out very difficult.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lenderrick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was expensive for a Gueststaying at the property
Stayed 1 night in Nov 2024

10/10 Excellent

Mitzi

Stayed 1 night in Nov 2024

8/10 Good

Henrietta

Travelled with family
Liked: Property conditions & facilities
check in was amazing, love seeing Lynette we started coming to chicago 6 year ago in the summer met Lynette and she told us about the Holiday tree lighting, and Parade we've been coming every since,
Stayed 3 nights in Nov 2024

10/10 Excellent

Kasie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Beautiful and convenient location. The rooftop pool was a bit rundown but it was too windy for us to enjoy the days we were there anyhow....neat view though! Our room was clean and breakfast was wonderful. Would stay again!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and room was very quiet and comfortable. Loved that it included breakfast, which had a variety of offerings.
Stayed 1 night in Nov 2024

2/10 Terrible

Raymond

Stayed 3 nights in Nov 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Angela

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Roger

Travelled with family
We booked our stay through Travelocity, received an itinerary AND confirmation number. However, the hotel staff could NOT find any reservation for us and they were completely booked. So we had to locate a last minute stay at another hotel which was far worse and not as close to our venue. We are VERY unhappy with both the hotel and Travelocity!!!
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Travelled with family
Liked: Staff & service, amenities
Older hotel and bathroom was not as clean as it could be…hair in corners.
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient location, pleasant staff, very kind and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

ANUSREE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very good and staff friendly. Breakfast okay but disappointed by paper plates and plastic cutlery - not environmentally friendly at all.
Stayed 4 nights in Oct 2024

10/10 Excellent

Bartrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! We were given coupons to a local shows well as great recommendations for dining options that were spot on!
Stayed 3 nights in Oct 2024

2/10 Terrible

Steven

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a reservation held with credit card. We arrive only to be told no rooms available and they typically overbook by 4 to 5 rooms every night. No help from front desk to try and find another hotel late at night. We finally found a another with room several blocks away. This hotel is a disgrace to the brand. I have never had such terrible service at a hotel. Shame on you for not honoring our reservation. To add to the insult the hotel has charged my credit card for the reservation- even though they never checked us in.
Stayed 2 nights in Oct 2024

8/10 Good

hongseon

Liked: Staff & service
So so
Stayed 1 night in Oct 2024

8/10 Good

Maria R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at this hotel many times, appreciate the location, separate bedroom and the appliances in the suites. Staff are pleasant and helpful. We travel to Chicago for opera, museums restaurants and to see friends.
Stayed 4 nights in Sep 2024