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Renaissance Chicago Downtown Hotel

4.0 star property
Riverwalk hotel with bars/lounges and 24-hour fitness centre

Photo gallery for Renaissance Chicago Downtown Hotel

Premium bedding, pillow-top beds, in-room safe, desk
Exterior
2 bars/lounges
2 bars/lounges
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pet-friendly
The current price is NZ$430
includes taxes & fees
19 Apr - 20 Apr

Explore the area

Map
1 W Wacker Dr, Chicago, IL, 60601
  • Michigan Avenue
    ‪5 min walk‬
  • Chicago Riverwalk
    ‪6 min walk‬
  • Millennium Park
    ‪8 min walk‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
TV
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View

Junior Suite, 1 King Bed, Non Smoking, City View

Junior Suite, 1 King Bed, Non Smoking, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Pillow-top bed
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
TV
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, River View

Room, 1 King Bed, Non Smoking, River View

Room, 1 King Bed, Non Smoking, River View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Pillow-top bed
  • 31 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, River View

Suite, 1 Bedroom, Non Smoking, River View

Suite, 1 Bedroom, Non Smoking, River View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Premium bedding
  • 93 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, River View

Executive Suite, 1 Bedroom, Non Smoking, River View

Executive Suite, 1 Bedroom, Non Smoking, River View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
  • 74 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, River View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, River View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Pillow-top bed
  • 31 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Pillow-top bed
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking, River View (Mobility Accessible, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

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About the area

Chicago

At Renaissance Chicago Downtown Hotel you'll be within steps of popular attractions like State Street and Chicago Theatre. Highlights at this hotel include 2 bars/lounges, a restaurant and an indoor swimming pool. .The restaurant, Staytion Market & Bar, serves American cuisine and is open for breakfast, lunch and dinner. Enjoy the 24-hour gym and pool loungers. 10640 square feet (988 square metres) of event facilities include 22 meeting rooms and a conference centre, and other business amenities include limo/town car service. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of a bus station shuttle. .Attractions within a 10-minute walk of this 4-property class Downtown Chicago hotel include Michigan Avenue and Chicago Riverwalk.

What's nearby

  • Michigan Avenue - 5 min walk - 0.5 km
  • Chicago Riverwalk - 6 min walk - 0.6 km
  • Chicago Theatre - 6 min walk - 0.6 km
  • Millennium Park - 8 min walk - 0.7 km
  • Art Institute of Chicago - 14 min walk - 1.2 km

Getting around

  • Clark-Lake Station - 4 min walk
  • Millennium Station - 7 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪State and Lake Chicago Tavern - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪House of Blues Restaurant & Bar - ‬3 min walk
  • ‪Tiny Tapp & Cafe - ‬11 min walk

About this property

Renaissance Chicago Downtown Hotel

Riverwalk hotel with bars/lounges and 24-hour fitness centre
Renaissance Chicago Downtown Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

22 meeting rooms and limo/town car service are available. Event space at this hotel measures 10640 square feet (988 square metres) and includes a conference centre. The business-friendly Renaissance Chicago Downtown Hotel also features multilingual staff, a garden, and concierge services. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

  • 560 guestrooms or units
  • 27 levels
  • 2 bars or lounges
  • 10640 sq ft of conference space
  • 988 sq. m of conference space
  • Built in 1991
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Renaissance Chicago Downtown Hotel offers 560 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

Languages

Chinese (Mandarin), English, Filipino, French, Latvian, Polish, Serbian, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (USD 84 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Artist Studio
  • Raised Urban Rooftop Bar
  • Staytion Market & Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 22 meeting rooms
  • Conference centre (10,640 square foot of space)

Outdoors

  • Garden
  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • Netflix
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25.00 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 for adults and USD 5 to 25 for children
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 84 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Property Registration Number 60601, 60601, Hotel License

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Downtown Renaissance
Hotel Renaissance Chicago Downtown
Renaissance Chicago Downtown
Renaissance Chicago Downtown Hotel
Renaissance Hotel Chicago Downtown
Chicago Renaissance
Renaissance Hotel Chicago
Renaissance Chicago Downtown
Renaissance Chicago Downtown Hotel Hotel
Renaissance Chicago Downtown Hotel Chicago
Renaissance Chicago Downtown Hotel Hotel Chicago

Frequently asked questions

What is the cancellation policy at Renaissance Chicago Downtown Hotel?

Renaissance Chicago Downtown Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Renaissance Chicago Downtown Hotel?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Renaissance Chicago Downtown Hotel on 19 Apr 2025 start from NZ$386.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Renaissance Chicago Downtown Hotel?

Yep, Renaissance Chicago Downtown Hotel has valet parking for USD 84 per day.

Are there any beaches close to Renaissance Chicago Downtown Hotel?

The closest beach to Renaissance Chicago Downtown Hotel is Ohio Street Beach (1.5 km).

Does Renaissance Chicago Downtown Hotel have a pool?

Renaissance Chicago Downtown Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Renaissance Chicago Downtown Hotel a romantic place to stay?

A bar and 24-hour room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Renaissance Chicago Downtown Hotel.

Is Renaissance Chicago Downtown Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Renaissance Chicago Downtown Hotel is a hit with families.

Does Renaissance Chicago Downtown Hotel serve breakfast?

Yeah, cooked-to-order breakfast is available daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Renaissance Chicago Downtown Hotel?

No, Renaissance Chicago Downtown Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Renaissance Chicago Downtown Hotel?

Yep, you can grab a meal at Renaissance Chicago Downtown Hotel's onsite restaurant.

What time are check-in & check-out at Renaissance Chicago Downtown Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Renaissance Chicago Downtown Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 793 out of 1123 reviews
Rating 8 - Good. 217 out of 1123 reviews
Rating 6 - Okay. 57 out of 1123 reviews
Rating 4 - Poor. 39 out of 1123 reviews
Rating 2 - Terrible. 17 out of 1123 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

MD, Scarborough

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very amicable people
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and easy to walk to many destinations in the city!
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, easy check in and great location!
Stayed 1 night in Dec 2024

6/10 Okay

Leonard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice, neat, upscale and the staff is friendly. Did not like being charged a Destination Fee that they told me if I clicked on a little green circle with an exclamation point in it I would have seen when I booked. Please tell people what the full charge is going to be and not hide extra charges expecting people to go look for them. That fee gave me a negative feeling about what prior was very nice and I paid well for the room already.Offering me $$$ back at the bar or buying candy etc doesn't work as I would have never visited the bar or bought other items. No matter how you slice it the fees made the room cost even more.
Stayed 1 night in Dec 2024

8/10 Good

Jonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old on new
While it may be a little outdated with new on top of old and much needed plumbing, including the toilets for tots, which were so low I felt I was in the woods, leaning up against a tree to do my business. Other than that the service was excellent, and the location is stupendous, right there in “the loop.”
Stayed 2 nights in Dec 2024

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Felicia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

JOLINE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area downtown Chicago. Close to everything!
Stayed 1 night in Dec 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ingrid, Broadview

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Dec 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Beverly

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Anjenine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant atmosphere and staff was nice
Stayed 1 night in Dec 2024

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location for dining, shopping, and shows. Will for sure stay again.
Stayed 2 nights in Nov 2024

8/10 Good

Isabel

Liked: Amenities
Fine stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Nelson Almeida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

David, KENNETT SQUARE

Liked: Cleanliness, staff & service
Disliked: Amenities
Many hotels provide complimentary internet access. The hotel offered free access to their service for members of their rewards program if one also booked directly with them. As I booked through Travelocity, they wanted a substantial charge even though I was a rewards member. I declined, and then found my cellular and WiFi useless on the property.

6/10 Okay

jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a 5 star hotel for sure
Stayed 1 night in Nov 2024

10/10 Excellent

Holly

Stayed 1 night in Nov 2024