4/10 Poor
Virginia
7 Aug 2024
Disliked: Staff & service, amenities, property conditions & facilities
First, it took multiple phone calls to only find out after 1/2 hour that the driver had not even left to pick me up from the airport. When I spoke to the front desk, they were rude and said white vehicle #54 with Super 8 on the side. After that I found out he had not left the motel yet. Then the front desk threw document at me and got upset when I wanted to read the document vs initially in. She stated, its the usual no damage and no smoking as she aggressively tapped her ink pen and pointed to qhere to initial. Also they transfered a call to my room meant fir someone else- do they understand English? Ìt is the worst service I have experience in my 50 plus years of life. And when I was younger I worked in the service industry. We would have be fired for yelling at our clients, much less telling them to sign a document you havent even read. I would stay away from this disrestful place of business and train people to respect humans not treat them like dirt. And then lie about sending the person to the Airport to pick up 9 people, who all said similar things I saw!!! Respect was not shown in the least from the 2 women from behind the desk
Virginia
Stayed 1 night in Aug 2024