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Holiday Inn Resort Phuket Surin Beach, an IHG Hotel

4.0 star property
Family-friendly hotel with 4 restaurants and 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Resort Phuket Surin Beach, an IHG Hotel

4 restaurants, breakfast, lunch, dinner served; international cuisine
Point of interest
Exterior
Exterior
Superior Twin Room, 2 Single Beds | View from room

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Gym
    Gym
  • Spa
    Spa
  • Breakfast available
    Breakfast available
The price is NZ$163
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
106 27 Moo 3 Cherngtalay Talang Surin, Beach, 106/27, Choeng Thale, Phuket Province, 83110
  • Surin Beach
    6 min walk
  • Pansea Beach
    9 min walk
  • The Plaza Surin
    10 min walk
  • Phuket (HKT-Phuket Intl.)
    35 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Balcony
Air conditioning
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Balcony
Air conditioning
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

Highlights

Balcony
Air conditioning
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Standard)

Family Room, Multiple Beds (Standard)

Family Room, Multiple Beds (Standard)

Highlights

Balcony
Air conditioning
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Family Suite, Multiple Beds

Premium bedding, in-room safe, desk, blackout curtains

Family Suite, Multiple Beds

Highlights

Balcony
Air conditioning
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

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About the area

Choeng Thale

A family-friendly stay in Choeng Thale awaits you at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel. Within just a 15-minute stroll, you'll find popular places like Surin Beach and Bang Tao Beach. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies. .A day of pampering can include Thai massages, sports massages and body scrubs. The restaurant, Asia Alive, serves international cuisine and is open for breakfast, lunch and dinner. Champion Bar is the hotel's own sports bar, serving drinks along with lunch and dinner. Enjoy the 2 outdoor swimming pools, free kids' club and 24-hour gym plus access to a playground. Plus you'll find Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Within a 20-minute drive of this 4-property class Choeng Thale hotel, attractions include Kamala Beach and Bangla Road.

What's nearby

  • Surin Beach - 6 min walk - 0.5 km
  • Pansea Beach - 9 min walk - 0.8 km
  • Bang Tao Beach - 15 min walk - 1.3 km
  • Boat Avenue Mall Phuket - 5 min drive - 4.5 km
  • Kamala Beach - 6 min drive - 3.5 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 35 min drive

Restaurants

  • ‪Blue lagoon restaurant - ‬7 min walk
  • ‪Lomtalay - ‬7 min walk
  • ‪Wagyu Steakhouse - ‬6 min walk
  • ‪Audy Restaurant - ‬5 min walk
  • ‪Khun Yaa - ‬7 min walk

About this property

Holiday Inn Resort Phuket Surin Beach, an IHG Hotel

Family-friendly hotel with 4 restaurants and 2 outdoor pools
Holiday Inn Resort Phuket Surin Beach, an IHG Hotel offers its guests 2 outdoor swimming pools, a waterslide, a 24-hour fitness centre, and a children's pool. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is available in public spaces for a fee.

Spa services, a library, and a complimentary children's club are also featured at the family-friendly Holiday Inn Resort Phuket Surin Beach, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

  • 255 guestrooms or units
  • 4 levels
  • 4 buildings
  • 4 dining venues
  • Built in 2008
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Holiday Inn Resort Phuket Surin Beach, an IHG Hotel offers 255 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include sports massages, Thai massages, facials and body scrubs.

Languages

Chinese (Mandarin), English, French, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: THB 469.62 for adults and THB 233 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asia Alive
  • Champion Bar
  • Joe Kool's
  • Ocean's Restaurant
  • TAI Sushi Bar

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Spa treatment rooms
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 buildings
  • 4 floors
  • Built in 2008

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1200.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: THB 4000
  • Christmas Eve (24 December) Gala Dinner per child: THB 2000 (from 4 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 5000
  • New Year's Eve (31 December) Gala Dinner per child: THB 2500 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 469.62 for adults and from THB 233 for children
  • Airport shuttle fee: THB 1300 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Novotel Phuket Surin Beach Resort Choeng Thale
Novotel Phuket Surin Beach Choeng Thale
Novotel Phuket Surin Beach
Novotel Phuket Surin Choeng T

Frequently asked questions

What is the cancellation policy at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?

Holiday Inn Resort Phuket Surin Beach, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel on 24 Nov 2024 start from NZ$162.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?

Yep, Holiday Inn Resort Phuket Surin Beach, an IHG Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?

Yep, Holiday Inn Resort Phuket Surin Beach, an IHG Hotel is a short 6-minute walk from Surin Beach.

Is there a spa on site at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as sports massages.

Does Holiday Inn Resort Phuket Surin Beach, an IHG Hotel have a pool?

Holiday Inn Resort Phuket Surin Beach, an IHG Hotel has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Holiday Inn Resort Phuket Surin Beach, an IHG Hotel have a waterslide?

Yep, this property has a waterslide!

What makes Holiday Inn Resort Phuket Surin Beach, an IHG Hotel a romantic place to stay?

Couples spa treatments and poolside dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel.

Is Holiday Inn Resort Phuket Surin Beach, an IHG Hotel family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Holiday Inn Resort Phuket Surin Beach, an IHG Hotel is a hit with families.

Does Holiday Inn Resort Phuket Surin Beach, an IHG Hotel serve breakfast?

You bet, buffet breakfast is available daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?

No, pets are not allowed.

Holiday Inn Resort Phuket Surin Beach, an IHG Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 35 reviews" "
Rating 8 - Good. 10 out of 35 reviews" "
Rating 6 - Okay. 6 out of 35 reviews" "
Rating 4 - Poor. 6 out of 35 reviews" "
Rating 2 - Terrible. 3 out of 35 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ravichandra

Liked: Cleanliness, staff & service
Good value for money
Stayed 2 nights in Jul 2024

8/10 Good

Shirlyn, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel may need abit of renovation to refunish some area as it feel abit run-down especially aomw area leading to the room & inside the room.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sharad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Kannika, Johnson City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good hotel for family that have kids
Stayed 2 nights in Jun 2024

8/10 Good

ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful time very relaxing and wonderful staff
Stayed 5 nights in Jun 2024

2/10 Terrible

Abdullah

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have in trouble with the air condition
Stayed 2 nights in Jun 2024

10/10 Excellent

Harmony M, Gold Coast

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super nice. Room was fine for us as we were out all day and only slept there. Resort is nice and pool is good. The AC was really good :) a good option for a cheap place to stay. Place would be great for kids as had a lot of activities and 2 big water slides into the pool.
Stayed 2 nights in Jun 2024

4/10 Poor

Phattharaporn, Fontana

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
It does has nice pools. The breakfast was good and the staffs are nice. For a family room we booked, it was very small. We stayed at room 2119. I am not sure if it was the hotel or the property next door, but when we open the room door, it smelled like a septic tank is near by. Our hot water didn't work, asked multiple time, but it never got fix. I think my money could have been better spent somewhere else.
Stayed 3 nights in Jun 2024

10/10 Excellent

Bharti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and well kept property near Surin beach. Rooms and beds are excellent. The pool area is amazing and staff is super friendly . We had awesome time here. Bfast menu is too good with so much variety. The only drawback was that location is far away from city and hard to reach downtown.
Stayed 3 nights in May 2024

10/10 Excellent

Noppagrow

Stayed 1 night in Apr 2024

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel would stay again
This is a solid hotel with friendly staff. However it was quite difficult to make a reservation for an airport shuttle and a more enhanced safeguarding protocols for the kids club would make this an excellent stay (buzzer to contact parents, listing allergies during kids club registration etc). The rooms were a little tired but for the price it was fine. There were some room renovations so upgrading is ongoing. The ‘kids eat free’ makes this a very affordable stay and the quality of food was good also. My girls loved the kids club especially the staff who were awesome, mini disco, foam party, water slides and I would absolutely stay here again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Daniel

Stayed 10 nights in Feb 2024

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Heinz Juergen

Travelled with family
Disliked: Property conditions & facilities
Die Unterkunft ist in die Jahre gekommen, daher Renovierungsbedürftig, Klimaanlage sehr laut, Betten sollten erneuert werden.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 2 nights in Apr 2024

6/10 Okay

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Preis Leistung ist hier völlig in Ordnung. Wir waren bis auf Kleinigkeiten zufrieden. Das Personal ist immer bemüht es den Gästen recht zu machen. Kinder Animation ist auch absolut Top. Leider muss man aber sagen das die Pool Anlage schon sehr in die Jahre gekommen ist und dringend Saniert werden müsste. Absolute Verletzungsgefahr für Kinder. Die Preise fürs Essen im Hotel, sind auch Wucher. Da lieber direkt nach draußen gehen. Viele Gäste, die meinen sich nicht an Regeln halten zu müssen... schade das dass Personal da nicht blickig ist wenn abends bis in die Puppen im Pool gefeiert wird. Ungünstig für ein auf Kinder ausgelegtes Hotel welche da eigentlich schlafen wollen.

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ryssland annekterat Surin Beach
Boendet är bra, stora rum, bra frukost, bra poolområde. Stranden är magiskt fin, nära till restauranger och snabbköp. MEN det var 99% ryssar på hotellet. Som tror att alla andra pratar ryska. Som lever i tron att alla är där för att tjäna just dom. Otrevliga när det är trångt vid frukostbuffén, verkar också vara kutym att ryska barn får härja fritt på semestern, föräldrarna släpper allt.. det visades film på bioduk på kvällen för barn. På ryska. Notera, det mesta negativa är ju inte hotellets fel - men vi spenderade så lite tid på hotellet som möjligt. Frukost -> stranden -> hem och duscha och hänga på rummet -> ut till restauranger på stranden eller i staden.
Stayed 4 nights in Mar 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slitet hotell med promenadavstånd till stranden
Ett ganska slitet äldre hotell med bra läge nära Surin beach. Hotellet hade behövt rustas upp, pooldelen är rentav farlig på flera ställen där det finns vassa kanter och lösa delar. De erbjuder en del aktiviteter för barn, vi använde oss inte av dem. Vattenrutschkanorna var poppis. Frukosten var riktigt kass, vi gick därför till hotellet bredvid och betalade för frukost där istället. Stranden är fin och med bra restauranger.
Stayed 5 nights in Mar 2024

4/10 Poor

Alexander Kurt

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2024

6/10 Okay

Philippe J.

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Prix des boissons et des menus plus du triple que les restaurants de la rue. Nettoyage de la salle de bains laisse à désirer, nettoyage de la chambre à 17.30 trop tard. L'accès à la plage est le parcours du combattant, les heures de prendre et déposer les linges de plage sont peu pratiques. Hormis la qualité des lits, rien ne nous encoragera à revenir dans cet hôtel.
Stayed 14 nights in Mar 2024

8/10 Good

Séverine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Endroit très calme, et très bien pour les familles. Plage accessible à pied. Personnels très agréable, à l’écoute et au petit soin. Très bon séjour dans cet hôtel
Stayed 13 nights in Feb 2024

4/10 Poor

Hans Arne

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Partly disappointed
The room had a lower standard than we thought. Pictures on net not 100 correct. Refrigerator was small and AC noisy. Service ok. Some issues with breakfast. When breakfast was 1 hour before closing there was missing more and more. Fruit, child meny etc. Prices in pool bar was insane. 10 times more expensive for a beer compared with the grocery store. The happy hour was only for 2 drinks. The hotel is full of Ryssa. Maybe ok if you are Russian, or at least speak Russian. The Ice cream bar in reception is great, but expensive. The pool area was good, but a bit narrow. We will not go back to this hotel.
Stayed 14 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아이들과 함께라면 즐거운 시간 보낼수있어요!
키즈프로그램이 알차보이진 않았지만 애들이 종종 참여하면서 좋은시간 보냈어요! 방에 불빛따라 들어오는 벌레같은게 자꾸 나와서 리셉션에 전화했더니 방으로 오셔서 한번 다 훑어주시면서 없는지 재차 확인해주셨어요. 오래된 건물이었지만 잘 관리되어 깔끔하고 편안하게 잘 지냈어요. 수린비치도 바로 앞에 있고 해변 음식점도 가깝고 맛있어서 만족스러웠어요.
Stayed 6 nights in Feb 2024

2/10 Terrible

maja

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Tyvärr dåligt
Mögliga rum och sängar till barnen som inte gick att sova i pga, inte säkra. Stökig och snål frukost. Ofräscha pooler och slitet. Underbar personal.
Stayed 1 night in Feb 2024