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Hotel Rancho Luna

3.0 star property
Beachfront, with full-service spa

Photo gallery for Hotel Rancho Luna

Deep-tissue massages, sports massages, massages on the beach
Exterior
Business centre
On the beach, beach massages, beach volleyball
Individually decorated, individually furnished, desk, laptop workspace

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Parking available
  • Breakfast included

Explore the area

Map
Carretera Pasacaballo Km 17½, La Campana, Cienfuegos, Cienfuegos, 55100
  • Rancho Luna Beach
    ‪9 min walk‬
  • Guanaroca Lake
    ‪7 min drive‬
  • Castillo de Jagua
    ‪54 min drive‬

Room options

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Private bathroom
Laptop workspace
Iron/ironing board
Daily housekeeping
  • 25 sq m
  • Golf view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Private bathroom
Laptop workspace
Iron/ironing board
Daily housekeeping
  • 25 sq m
  • Golf view
  • Sleeps 2
  • 2 Single Beds

About the area

Cienfuegos

At Hotel Rancho Luna you'll be steps from Rancho Luna Beach and 3.7 km (2.3 mi) from Luna Lighthouse. Highlights at this beachfront hotel include 3 restaurants, 3 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and beachside massages. For a drink, you can stop by the hotel's own poolside bar. Spend the day at the beach and enjoy the on-site outdoor swimming pool, gym and sauna. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Additionally, you'll find Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning free buffet breakfast is offered between 7 AM and 10 AM. There's also the convenience of self parking. .Sights within a 20-minute drive of this 3-property class Cienfuegos hotel include Guanaroca Lake and Tomas Acea Cemetery.

What's nearby

  • Rancho Luna Beach - 9 min walk - 0.8 km
  • Luna Lighthouse - 4 min drive - 3.4 km
  • Guanaroca Lake - 7 min drive - 3.8 km
  • Palacio de Valle - 21 min drive - 20.0 km
  • Castillo de Jagua - 54 min drive - 54.6 km

Restaurants

  • ‪Club Cienfuegos - ‬22 min drive
  • ‪Villa Lagarto - ‬22 min drive

About this property

Hotel Rancho Luna

Beachfront, with full-service spa
Some rates at Hotel Rancho Luna are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Rancho Luna offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is available in public spaces for a fee.

A business centre and meeting rooms are available. A children's pool, a sauna, and a rooftop terrace are also featured at the business-friendly Hotel Rancho Luna. Parking is available for a fee. The property offers extended parking privileges.

This 3-star Cienfuegos hotel is smoke free.

  • 222 guestrooms or units
  • 4 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 1981
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Hotel Rancho Luna offers 222 air-conditioned accommodations, which are accessible via exterior corridors and feature an iron/ironing board. Each accommodation is individually furnished and decorated. Satellite televisions are provided.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages and sports massages.

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: WiFi (USD 1 per hour)

Parking and transport

  • Parking on site (USD 1 per night)
  • Extended parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Tennis

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Sports massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Paper towels

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Rancho Luna

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: USD 1 per hour (rates may vary)
  • Self-parking fee: USD 1 per night
  • In-room safe fee: USD 2.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Pool access available from 9 AM to 7 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Rancho Luna Cienfuegos
Rancho Luna Cienfuegos
Rancho Luna
Rancho Luna Cuba
Rancho Luna Hotel
Rancho Luna Hotel
Rancho Luna Cuba
Hotel Rancho Luna Hotel
Hotel Rancho Luna Cienfuegos
Hotel Rancho Luna Hotel Cienfuegos

Frequently asked questions

What is the cancellation policy at Hotel Rancho Luna?

Hotel Rancho Luna offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Rancho Luna?

Yep, Hotel Rancho Luna has a self car park for USD 1 per night.

Are there any beaches close to Hotel Rancho Luna?

Yep, Hotel Rancho Luna is a short 9-minute walk from Rancho Luna Beach. Fun beach activities include volleyball.

Is there a spa on site at Hotel Rancho Luna?

Yep, there is an onsite spa at Hotel Rancho Luna. You'll enjoy services like sports massages.

Does Hotel Rancho Luna have a pool?

Hotel Rancho Luna has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 9 AM to 7 PM.

What luxury perks are available at Hotel Rancho Luna?

Hotel Rancho Luna features a full-service spa, a health club and an outdoor pool.

Does Hotel Rancho Luna serve breakfast?

Sure does, complimentary buffet breakfast is offered daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Hotel Rancho Luna?

No, Hotel Rancho Luna does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Rancho Luna?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Rancho Luna?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hotel Rancho Luna?

No, pets and service animals are not allowed.

Hotel Rancho Luna Reviews

Reviews

5.6
Rating 10 - Excellent. 4 out of 19 reviews
Rating 8 - Good. 3 out of 19 reviews
Rating 6 - Okay. 4 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 7 out of 19 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the worst of the worst, the attention since you enter is pessimistic. The workers do not take care of you in anything. The cleaning in the rooms is the worst. I recommend that if you plan to go to that hotel change your mind.
Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and beach, friendly staff, quiet, relaxing place.... rooms are dated and not in great shape but I will definitely return.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. This is my third time here early gets better every time, I will be returning again.
Stayed 7 nights in Dec 2018

6/10 Okay

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
This was a decent place but I’m glad we only stayed one night. Pros: All inclusive Included water activities on their private beach Cons: Food was just ok Beds weren’t very comfortable and had ants A little far from town but they were very helpful in getting you taxis
Stayed 1 night in Dec 2018

4/10 Poor

LuzHelena, South Africa

Liked: Cleanliness
Disliked: Property conditions & facilities
The water was coming black and brown from the faucet. Half way through our stay they sent us to another hotel (5 hours away) which meant that we lost our transport to the airport. They did not reimburse us for this. People there made their best effort to provide a great service, they were friendly and there is a natural paradise to be explored. Location is wonderful although the sea is not crystal clear due to its high mineral composition.
Stayed 4 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is close to nice beach that’s all the hotel has going for it
Stayed 12 nights in Sep 2018

6/10 Okay

Larissa, Wales,UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 3 nights at the hotel. The food was fresh, the staff was very pleasant. The rooms are comfortable with air conditioner to keep you cool. Not sure how they keep mosquitoes away, but we had few bites, so bring anti-mosquitoes stuff with you. The manager was very helpful and solved the payment problem we had when checked in. Will stay again as they have wonderfull beach!
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

Stayed 9 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Anne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy sucio,Limpiesa muy mal,ropa de cama y toallas sucio, Cucarachas en el comedor
Stayed 1 night in Nov 2019

8/10 Good

Carlos

Business traveller
Liked: Cleanliness
The facility is a bit out of date. I'm glad that the meal is a little more delicious
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Aug 2019

2/10 Terrible

Vilma Celia

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible!!!! No se puede brindar turismo sin condiciones , escases de todo!!!!
Stayed 4 nights in Apr 2019

2/10 Terrible

Patrick, Hannover

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel ist in einem katastrophalen Zustand. Das Personal ist teilweise unfreundlich und alle sind schlecht ausgebildet. Nichts funktioniert. Das Essen ist schlecht.
Stayed 1 night in Oct 2018

6/10 Okay

Chuchi, Argentina

Liked: Cleanliness, room comfort
Cerca de la playa pero muy lejos del centro
Hotel 3 estrellas un asco la cantidad de gatos y perros que hace desagradable el hotel.las instalaciones cómodas
Stayed 4 nights in May 2018