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Imagen Plaza Cusco

3.0 star property
Hotel with a 24-hour front desk, near Plaza de Armas
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Imagen Plaza Cusco

Lobby sitting area
Lobby
Front of property
Junior Suite, Jetted Tub
Property entrance

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
Jr. Tupac Yupanqui 391, Templo RECOLETA, Cusco, Cusco, 8003
  • Plaza Tupac Amaru
    10 min walk
  • Plaza San Blas
    13 min walk
  • San Blas Church
    14 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    15 min drive

Room options

View all photos for Standard Single Room

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Single Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Cable channels
In-room safe
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, Jetted Tub

Junior Suite, Jetted Tub

Junior Suite, Jetted Tub

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Jetted bath
Minibar
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room, 2 Single Beds

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Cable channels
In-room safe
  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Cable channels
In-room safe
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room Standard

In-room safe, blackout curtains, free WiFi, bed sheets

Single Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

In-room safe, blackout curtains, free WiFi, bed sheets

Room Standard

  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room Standard

In-room safe, blackout curtains, free WiFi, bed sheets

Triple Room Standard

  • Sleeps 3
  • 3 Single Beds

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About the area

Cusco

At Imagen Plaza Cusco you'll be within just a 15-minute stroll of Plaza Tupac Amaru and Plaza San Blas. Highlights at this hotel include free in-room WiFi. .This hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities, limo/town car service and a corner/local shop. There's also limited parking, along with the convenience of airport pick-up service. .Attractions within a 30-minute walk of this 3-property class Tahuantinsuyo hotel include Plaza de Armas and San Pedro Market.

What's nearby

  • San Blas Church - 14 min walk
  • Cusco Cathedral - 17 min walk
  • Plaza de Armas - 18 min walk
  • Coricancha - 19 min walk
  • San Pedro Market - 5 min drive

Getting around

  • Cusco Wanchaq Station - 17 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 15 min drive

Restaurants

  • ‪Plaza Tupac Amaru - ‬12 min walk
  • ‪Don Miguelito - ‬8 min walk
  • ‪Las Manuelitas - ‬3 min walk
  • ‪La Casona del Inka - ‬5 min walk
  • ‪Pizzeria-Cafe Dinos - ‬10 min walk

About this property

Imagen Plaza Cusco

Hotel with a 24-hour front desk, near Plaza de Armas
As a guest of Imagen Plaza Cusco, you'll find multilingual staff, gift shops/newsstands, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. A shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service are available for a fee. Imagen Plaza Cusco also features concierge services, complimentary newspapers in the lobby, and laundry facilities.
  • 12 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Water dispenser
  • Locker space
Imagen Plaza Cusco offers 12 accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Cusco hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Limited on-site parking

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11 AM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Imagen Plaza Cusco

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 7 per vehicle (one way)
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Pets and service animals are not allowed on site.

Property is also known as

Imagen Plaza Cusco Hotel
Imagen Hotel
Imagen Plaza Cusco
Imagen Plaza Cusco Hotel
Imagen Plaza Cusco Cusco
Imagen Plaza Cusco Hotel Cusco

Frequently asked questions

What is the cancellation policy at Imagen Plaza Cusco?

Imagen Plaza Cusco offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Imagen Plaza Cusco?

Onsite parking is limited.

Is there a free airport shuttle available at Imagen Plaza Cusco?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day for a fee.

What time are check-in & check-out at Imagen Plaza Cusco?

Check-in begins at 11 AM. Check-out time is 10 AM.

Are pets allowed at Imagen Plaza Cusco?

No, pets and service animals are not allowed.

Imagen Plaza Cusco Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 37 out of 93 reviews" "
Rating 8 - Good. 28 out of 93 reviews" "
Rating 6 - Okay. 14 out of 93 reviews" "
Rating 4 - Poor. 8 out of 93 reviews" "
Rating 2 - Terrible. 6 out of 93 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Cristian

Stayed 3 nights in Nov 2022

2/10 Terrible

Verified traveller

Stayed 2 nights in Sep 2019

4/10 Poor

Attila, Surrey, BC

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff at this hotel were very nice and friendly. The room on the other hand had several issues. It was very cold at night and there was no heating. After reading reviews we went to ask the staff for a heater which helped somewhat. In the shower, half the sliding door was missing and the railing was not properly secured to the wall. If you tried to slide the door shut while showering, the door would fall out of the rail and on to you as you showered. Because the door was broken, water would get everywhere in the bathroom. The faucet in the sink was also broken and would spray water outside of the actual sink bowl. There was also no safe and no mini fridge which aren’t essential but are appreciated when travelling. Breakfast was quite mediocre compared to other similarly priced hotels in Peru. Location is about a 20 minute walk from the plaza. I would not recommend this hotel as travellers can find better for the same amount of money.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The property is nice and clean. It is not in the heart of the downtown which made it more authentic
Stayed 3 nights in Jul 2019

10/10 Excellent

Carlos, Norwalk CT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the enclosed rooftop where you eat your complimentary breakfast is breathtaking!! Rooms are clean and well decorated. Staff is super friendly!! Best part was calling front desk for a taxi and it arrives within 5 minutes. Less than $2 a ride to the Plaza. Im seriously going back to this hotel.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy room with great view. Helpful stuff. Amazing breakfast!
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Windows we’re taped close with packaging tape. Bathroom sink fawcett was really loose when turning it on. No shower curtain. Views are fantastic but hotel just felt like it was not being kept up. To me, definitely not a 3 star.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price is very good and location is good their staff is very special
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and pleasant staff. Clean place Hot water! Good bed and firm and warm Take away breakfast awful, but then we all had altitude sickness. And we had taken the tablets!
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Breakfast was good. Hot water inconsistent. WiFi inconsistent.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Constant electrical sound when electricity was on. Horrific sounds coming from the bathroom all through the night (plumbing issue).
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, nice location with a great view of the city. Short walk to the main square.
Stayed 2 nights in Oct 2018

10/10 Excellent

Aresh, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful Hotel staff. Rooms were clean and comfortable. Its like 10mins walk or 5 mins in taxi from City center.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was really friendly and willing to help. Room is clean and spacious. Location is a little far from Plaza de Armas by foot but cab fares are generally cheap.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

6/10 Okay

Avik, Lima

Hotel was OK, given the price. Room was too cold and there were no heaters. Had to wait 30 mins before someone attended to the main door, during checkin (not a big issue though). They were quite available the remaining few times. Hotel doesnt have Room service for food, so ensure that you have your dinner outside before resting for the night. There is a small convenience store on the 1st floor. Overall its nothing exotic, but comfortable for a short budget trip.
Stayed 2 nights in Jul 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Just okay.
This place is definitely affordable. If you just need a placed to crash while visiting Cusco for a day or two, need to do it on a budget and are willing to put up with a little bit then this place will work for you. On the upside all members of the staff were helpful and attentive. The bathroom was in acceptable condition. The room was cold because no central heat was not available but very warm bed coverings were provided. An electric space heater of minimum power was provided but didn't change the room temperature much. The comforter had a small stain and the linens looked like they have been washed several times. Good place if you're willing to tough it out to see the surrounding area.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service
Nice hotel but it was super cold in there. The heater wasn’t enough to heat the whole room. The shower ran hot water but without enough pressure. I couldn’t have stayed the whole week there. Staff was extremely friendly and helpful
Stayed 2 nights in May 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Toilet broke, no one spoke english, no water given to rooms on a daily basis even though you can't drink the water
Stayed 4 nights in May 2018

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Keep our bags for us after checkout since our bus wasn’t leaving before 21:00. Overall great experience.
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff, convenient location - walking distance to the historic centre and altogether good value for money.
Stayed 4 nights in Apr 2018