Four Points by Sheraton Danang

4.5 star property
Beach hotel with a full-service spa and a conference centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Four Points by Sheraton Danang

Outdoor pool, open 7 AM to 7 PM, pool loungers
Outdoor pool, open 7 AM to 7 PM, pool loungers
Exterior
Down duvets, minibar, in-room safe, desk
Daily buffet breakfast (VND 397000 per person)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Breakfast available
    Breakfast available
  • Gym
    Gym
The price is NZ$127
includes taxes & fees
10 Nov - 11 Nov

Explore the area

Map
118-120 Vo Nguyen Giap, Phuoc My, Da Nang, 550000
  • My Khe Beach
    3 min walk
  • East Sea Park
    8 min walk
  • Pham Van Dong Beach
    11 min walk
  • Da Nang (DAD-Da Nang Intl.)
    16 min drive

Room options

Deluxe Room, 2 Single Beds, Non Smoking, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Down duvet
Blackout curtains
Bidet
  • 43 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Down duvet
Blackout curtains
Bidet
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, Non Smoking, City View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Down duvet
Blackout curtains
Hairdryer
  • 39.7 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Down duvet
Blackout curtains
Hairdryer
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Down duvet
Blackout curtains
Bidet
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Non Smoking, View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Down duvet
Blackout curtains
Bidet
  • 43 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Down duvet
Blackout curtains
Bidet
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony, Corner)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 76 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Down duvet
Blackout curtains
Hairdryer
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Ocean View (Corner)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 76 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, Non Smoking, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Down duvet
Blackout curtains
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Panoramic Suite, 1 Bedroom, Non Smoking, Ocean View (Corner)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 76 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, Non Smoking, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Down duvet
Blackout curtains
Hairdryer
  • 39.7 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Down duvet
Blackout curtains
Hairdryer
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Non Smoking, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Down duvet
Blackout curtains
Bidet
  • 43 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Single Beds

Similar properties

About the area

Da Nang

A luxury stay in Da Nang awaits you at Four Points by Sheraton Danang. Within a 5-minute stroll you'll find My Khe Beach and Vincom Plaza Shopping Mall within a 30-minute walk. Highlights at this beach hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing visit to Serenity Spa can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The restaurant, The Eatery, is open for breakfast. The Lounge is the hotel's own lobby lounge. Enjoy the 24-hour gym, Hot tub, sauna and kids' swimming pool. 9020 square feet (838 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls, pet-sitting services and litter trays. There's also the convenience of free self parking. .With a stay at this 4.5-property class Son Tra hotel, you'll be 2.8 km (1.8 mi) from Han River and 3.3 km (2 mi) from Han Market.

What's nearby

  • My Khe Beach - 3 min walk
  • Vincom Plaza Shopping Mall - 3 min drive
  • Dragon Bridge - 3 min drive
  • Han River - 4 min drive
  • Han Market - 4 min drive

Getting around

  • Da Nang Station - 12 min drive
  • Da Nang (DAD-Da Nang Intl.) - 16 min drive

Restaurants

  • ‪Quán Cây Sung Lô 5 Võ Nguyên Giáp - ‬9 min walk
  • ‪Malibu Club - ‬6 min walk
  • ‪Quán Mỳ Quãng Người Sành Ăn - ‬3 min walk
  • ‪AN House - ‬7 min walk
  • ‪Hải Sản Bé Hân - ‬5 min walk

About this property

Four Points by Sheraton Danang

Beach hotel with a full-service spa and a conference centre
Four Points by Sheraton Danang offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 9020 square feet (838 square metres) and includes a conference centre. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the luxury Four Points by Sheraton Danang. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Da Nang hotel.

  • 1 building
  • 390 guestrooms or units
  • 36 levels
  • 9020 sq ft of conference space
  • 838 sq. m of conference space
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Four Points by Sheraton Danang offers 390 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature down duvets. 49-inch LED televisions come with premium cable channels. Bathrooms include dressing gowns, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Serenity Spa has 13 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: VND 397,000 for adults and VND 199,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Horizon Bar
  • The Eatery
  • The Lounge

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (9,020 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in shower (83 centimetre high)
  • Handrails in stairways (96 centimetre high)
  • Lever door handles
  • Lift (203 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (85 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (96 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (81 centimetre wide)
  • Wheelchairs on site

More

  • 1 building
  • 36 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Breakfast is not included in breakfast rate plans for children ages 11 and under who share existing bedding.

Access methods

Staffed front desk

Pets

  • Pets: VND 300000 per pet, per night, plus a deposit of VND 1500000 per stay
  • Food and water bowls, pet-sitting services and litter trays are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 1020600.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 1000000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 397000 for adults and from VND 199000 for children
  • Pet deposit: VND 1500000 per stay
  • Pet fee: VND 300000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1020600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7 AM to 7 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Danang Hotel Da Nang
Four Points Sheraton Danang Hotel
Four Points Sheraton Danang Da Nang
Four Points Sheraton Danang
Four Points by Sheraton Danang Hotel
Four Points by Sheraton Danang Da Nang
Four Points by Sheraton Danang Hotel Da Nang

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Danang?

Four Points by Sheraton Danang offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Danang?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Danang on 10 Nov 2024 start from NZ$127.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton Danang?

Yep, Four Points by Sheraton Danang has a free self car park.

Are there any beaches close to Four Points by Sheraton Danang?

Yep, Four Points by Sheraton Danang is a short 3-minute walk from My Khe Beach. Fun beach activities include body boarding.

Is there a spa on site at Four Points by Sheraton Danang?

Yep, Serenity Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Four Points by Sheraton Danang have a pool?

Four Points by Sheraton Danang has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 7 AM to 7 PM.

What makes Four Points by Sheraton Danang a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Four Points by Sheraton Danang.

Is Four Points by Sheraton Danang family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Four Points by Sheraton Danang is a hit with families.

Does Four Points by Sheraton Danang serve breakfast?

You bet, buffet breakfast is on offer daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Four Points by Sheraton Danang?

No, Four Points by Sheraton Danang does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points by Sheraton Danang?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Four Points by Sheraton Danang?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Four Points by Sheraton Danang?

Furry friends are welcome at Four Points by Sheraton Danang, with pet-sitting services, food and water bowls and litter trays on offer.

Four Points by Sheraton Danang Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 414 out of 643 reviews" "
Rating 8 - Good. 164 out of 643 reviews" "
Rating 6 - Okay. 34 out of 643 reviews" "
Rating 4 - Poor. 16 out of 643 reviews" "
Rating 2 - Terrible. 15 out of 643 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Michael A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base to explore Da Nang from
Da Nang is a city of two halves, River or Coast. So where to stay? Decided coast view was preferable. Four Points by Sheraton was a good choice. Short easy walk to the beach, places to eat and rooms with a range of views, City, Coast and even the Lady Buddha Statue. Hotel is very clean, well maintained and the staff were super friendly and couldn’t do enough to help. Guus and Mr Ha were stand-outs. All the staff were great. Lots of cabs readily available including Vietnamese made EVs’ which were very quiet and comfortable. Room was great, corner room with tub in bathroom. Package for the room included 15 minute foot massage and High Tea, both of which were really good.
Stayed 3 nights in Jul 2024

10/10 Excellent

Esnor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
We were very impressed by this hotel. The rooms are well appointed, staff very helpful and friendly, spa floor, rooftop bar and pool and the most amazing buffet breakfast each morning. A great location to explore with easy transport options from the lobby. Can highly recommend
Stayed 5 nights in Jul 2024

10/10 Excellent

Coco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Good staff good location
Stayed 2 nights in Jun 2024

10/10 Excellent

Joe

Liked: Cleanliness, property conditions & facilities
Great staff!
Stayed 4 nights in Jun 2024

8/10 Good

Setsumi

Liked: Staff & service
Good
Stayed 4 nights in Jun 2024

10/10 Excellent

jainitan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the beach
Stayed 1 night in Jun 2024

10/10 Excellent

kai zhong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Beach facing hotel, great for family stay
Stayed 5 nights in Jun 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Great location. It was walking distance to the beach and a variety of restaurants. Very easy to catch a grab in the area. Check in was excellent. I was in my room 5 min after entering the hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Kyeounghee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Karan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got an upgraded room by paying extra check in as we arrived a bit early. Room was absolutely gorgeous on 15th floor. Massive balcony and waking distance to the beach. Happy hours in the evening at the rooftop was just so gorgeous in the evening. Excellent buffet breakfast as well. Love it
Stayed 1 night in Apr 2024

10/10 Excellent

KEVIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Stay
Great clean room. Excellent service. Roof top bar with a view
Stayed 1 night in Apr 2024

10/10 Excellent

chun hung

Stayed 1 night in Apr 2024

8/10 Good

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff go out of their way to please the guests. The location of the property has less food options nearby compared to 1km to 2km further south, so would need to catch Grab for quick trip down south for more food options. The downside to this hotel was the strong foul smell in the lobby for the six days we stayed there. It had gotten worse as the longer we stayed.
Stayed 6 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely Going Back.
It wasn’t a bad location at the end of the beach boardwalk. I wish the pool water had been warm, but I was there in March so in all fairness, it was still a little chilly. The spa was wonderful. The hot tub Jacuzzi area was fabulous with the great view. It was a great buffet, and the people were incredibly wonderful and nice.
Stayed 6 nights in Mar 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two main things I didn’t like. First - the housekeeping didn’t clean my room until late afternoon (after 4pm). Second - only hotel I’ve ever stayed at that made me wait to check out while they “checked” my room. That was highly insulting. I already had a card on file, so the “check” was unnecessary and a waste of my time.
Stayed 6 nights in Mar 2024

10/10 Excellent

Kenneth

Stayed 2 nights in Feb 2024

2/10 Terrible

Luke Jon

Travelled with partner
Disliked: Amenities
Overpriced hotel - room wasn’t clean (cleaners clean the room without shoes), service was terricle making us feel like we were intruders rather than guests, lifts always slow and we needed to wait everytime we left and came back - outside hotel is not the best beach and we needed to walk a distance to the proper beach. Much better hotels are available so don’t choose this one
Stayed 3 nights in Jan 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just next to the beach. Friendly staff and nice roof top swimming pool
Stayed 2 nights in Jan 2024

10/10 Excellent

Jun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from the bathroom. Enough space in the room. Friendly staffs. Didn’t like people during breakfast.
Stayed 2 nights in Dec 2023

8/10 Good

Chioi

Stayed 3 nights in Dec 2023

2/10 Terrible

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I hope Hotel.com and hotel to be honest.
I made a reservation for $37 per day including dinner. However, the hotel said it had not received a message from Hotel.com and only provided a breakfast buffet. And they told me to resolve this issue with Hotel.com. I also signed up for insurance. Please refund the difference of $21 x 3 days. I made a reservation for a high floor with a view of the ocean, but they gave me a room 10th floor with a city view and a bit of the ocean. After a long time, I finally got a room on the 26th floor with a ocean view. I hope this doesn't happen again in the future.
Stayed 3 nights in Dec 2023

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good position
Nice position for the beach, we did not enjoy the best of weather so we spent a lot of time in taxi's going into town. Not expensive. Hotel staff etc are very helpful and professional. Our onlycritisim were the the lifts for 36 floors and as there are only 4 geting up and down to breakfast in the morning could be difficult. But once again a good hotel.
Stayed 11 nights in Dec 2023

10/10 Excellent

Eng Boon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free bicycle rental
Stayed 5 nights in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Rooms smelt like stale moldy carpet. They switched my room and once the AC was off the same thing. Elevators are very busy and in the morning you will be waiting a long time to get on
Stayed 1 night in Nov 2023

10/10 Excellent

Nironsiga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome.
Stayed 2 nights in Nov 2023