Bel Marina Hoi An Resort

5.0 star property
Luxury resort connected to a shopping centre in Hoi An with 2 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Bel Marina Hoi An Resort

2 outdoor pools, pool umbrellas, pool loungers
Marina
Deluxe Room, Balcony, River View
2 restaurants, breakfast, lunch, dinner served; international cuisine
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Housekeeping
    Housekeeping
The price is NZ$582
includes taxes & fees
15 Nov - 16 Nov

Explore the area

Map
127 Nguyen Phuc Tan Street, Cam Pho Ward, Hoi An
  • Hoi An Night Market
    5 min walk
  • Song Hoai Square
    5 min walk
  • Phung Hung Old House
    9 min walk
  • Da Nang (DAD-Da Nang Intl.)
    50 min drive

Room options

Premium Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
  • 52 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Premier Family Connect

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
  • 60 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

Marina Villa

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Blackout curtains
  • 100.0 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Connecting Rooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Blackout curtains
  • 78 sq m
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

Deluxe Room, Balcony, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

Deluxe Room, Pool View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Premier Deluxe Town View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

Premier Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Blackout curtains
  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Window

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Deluxe Room, Balcony, River View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

PREMIER JUNIOR SUITE TOWN VIEW

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

PREMIER JUNIOR SUITE RIVER VIEW

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
  • 40 sq m
  • River view
  • Sleeps 2
  • 2 Double Beds

Premier Deluxe Garden View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

Marina Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Down duvet
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, Garden View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Blackout curtains
  • 80 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Premier Deluxe River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
  • 30 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

Similar properties

About the area

Hoi An

Bel Marina Hoi An Resort places you in the centre of Hoi An, connected to a shopping centre and within just a 15-minute stroll of popular places like Hoi An Night Market and Hoi An Market. Highlights at this luxury resort include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The restaurant, Thu Bon, serves international cuisine and is open for breakfast, lunch and dinner. Pool Bar is the resort's own bar. Spend the day at the nearby private beach and enjoy the on-site free kids' club, gym and lazy river. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a 24-hour business centre. There's also free self parking, along with the convenience of a free beach shuttle. .Attractions within a 20-minute drive of this 5-property class Cam Pho resort include An Bang Beach and Marble Mountains.

What's nearby

  • Hoi An Night Market - 5 min walk
  • Song Hoai Square - 5 min walk
  • Chua Cau - 9 min walk
  • Tan Ky House - 9 min walk
  • Hoi An Market - 14 min walk

Getting around

  • Ga Thanh Khe Station - 29 min drive
  • Da Nang (DAD-Da Nang Intl.) - 48 min drive

Restaurants

  • ‪Mr Bean Bar - ‬5 min walk
  • ‪Green Heaven Restaurant & Bar - ‬4 min walk
  • ‪Highlands Coffee - ‬5 min walk
  • ‪Funky Monkey - ‬5 min walk
  • ‪Lolali Coffee - ‬6 min walk

About this property

Bel Marina Hoi An Resort

Luxury resort connected to a shopping centre in Hoi An with 2 restaurants
A private beach is featured. Bel Marina Hoi An Resort offers its guests a full-service spa, 2 outdoor swimming pools, a lazy river, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business centre. A children's pool, a terrace, and a complimentary children's club are also featured at the luxury Bel Marina Hoi An Resort. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Hoi An resort.

  • 202 guestrooms or units
  • 2 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Built in 2016
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
Bel Marina Hoi An Resort offers 202 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature down duvets. 40-inch LCD televisions come with cable channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

The on-site spa has 15 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 2 bars/lounges
  • 2 poolside bars
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Bel Restaurant
  • Pool Bar
  • Sky Lounge & Bar
  • Thu Bon

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (120 centimetre high)
  • Lift (140 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bel Marina Hoi An Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 650000 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: VND 650000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a security system in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hoi Marina
Hoi Marina Resort
Hoi Silk Marina Resort Hoi An
Hoi Silk Marina Resort
Hoi Silk Marina Hoi An
Hoi Silk Marina
Hoi An Silk Marina Resort Spa
Hoi An Marina Resort Spa
Bel Marina Hoi An
Hoi An Silk Marina Resort Spa
Bel Marina Hoi An Resort Resort

Frequently asked questions

What is the cancellation policy at Bel Marina Hoi An Resort?

Bel Marina Hoi An Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bel Marina Hoi An Resort?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Bel Marina Hoi An Resort on 15 Nov 2024 start from NZ$581.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bel Marina Hoi An Resort?

Yep, Bel Marina Hoi An Resort has a free self car park.

Are there any beaches close to Bel Marina Hoi An Resort?

The closest beach to Bel Marina Hoi An Resort is My Khe Beach (22.7 km).

Is there a spa on site at Bel Marina Hoi An Resort?

Yep, there is an onsite spa at Bel Marina Hoi An Resort. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Bel Marina Hoi An Resort have a pool?

Bel Marina Hoi An Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Bel Marina Hoi An Resort have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Bel Marina Hoi An Resort?

Bel Marina Hoi An Resort features 2 poolside bars, 2 outdoor pools and a full-service spa.

Is Bel Marina Hoi An Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Bel Marina Hoi An Resort is a hit with families.

Is there a free airport shuttle available at Bel Marina Hoi An Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Bel Marina Hoi An Resort?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Bel Marina Hoi An Resort?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Bel Marina Hoi An Resort?

No, pets and service animals are not allowed.

Bel Marina Hoi An Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 657 out of 1000 reviews" "
Rating 8 - Good. 246 out of 1000 reviews" "
Rating 6 - Okay. 60 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 15 out of 1000 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

ANDREWS

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel Marina was an absolute pleasure to stay at. The staff were friendly and personable. The room was spacious and well appointed. Everything you need was within arms reach. Some real food gems are all within walking distance. Fantastic place to stay we will return
Stayed 4 nights in Aug 2024

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were nice, beds were comfy, view looks out over torn down buildings, bathroom and shower was a little small. Food also could be much better.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gemma Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was perfect, the staff were helpful and friendly, perfect location, food was excellent. Our stay here was amazing we will be back.
Stayed 7 nights in Jul 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Another Wonderful Stay"
This was our third time at this resort and the previous stay was just prior to COVID. This resort has expanded and we stayed in the new wing which was gorgeous and as we were on the 7th floor we were right near the rooftop pool, which I used every morning. Some of the staff remembered us from our previous stay which was nice. We received a very warm welcome on our arrival and outstanding service for the entire stay. All staff were exceptionally friendly and the guys manning the pool went over and beyond. It was my sister's birthday during our stay and reception organised a cup cake and candle and we all sang Happy Birthday during breakfast which was so nice. Adding to this, the cleaning staff put a happy birthday message made from flowers and towels in the shape of a cake on the bed. Location is superb, massage and laundry across the road at very good prices. Old town just down the road and we used the bicycles a couple of times during our stay which was fun. We caught the shuttle bus to the beach most days and stayed there for a couple of hours. Thanks for such a nice experience and look forward to returning in 2025!
Stayed 12 nights in Jul 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!! Would highly recommend. The service is second to none. And the breakfast is to die for. Sooo many options and delicious. Definitely stay here if you get the chance. I’ll definitely be back. Hein (?), one of the bellboys, was so lovely and made our day every time we walked past but honestly every staff member was amazing.
Stayed 7 nights in Jul 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family’s, excellent pools. Great breakfast. Very helpful staff.
Stayed 5 nights in Jul 2024

10/10 Excellent

Ngoc Trinh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet place , very nice and helpful staff. very good breakfast .We will stay here again in the future.
Stayed 1 night in Jun 2024

10/10 Excellent

Cary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Hotel
Hoi An does not have 5 star hotels so this is about as nice a property as you will find. Great rooftop pool. Very robust breakfast buffet. Great AC and nice clean rooms. This is not the Dalat Palace Heritage Hotel, but it is very nice. Good location as well.
Stayed 2 nights in Jun 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff fantastic, property fantastic. Room was amazing.
Stayed 3 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort has WOW factor
Greeted on our arrival with great courtesy and friendliness, our stay was magnificent. we stayed for six nights and were rewarded not only with being recognised by many staff, but also by several worthwhile discounts. Staff could not do enough for us even saving shady spots for us at poolside!
Stayed 6 nights in Jun 2024

8/10 Good

Susan, LARGS

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this hotel as wanted to be in centre of town this time .. location couldn’t be better ! An oasis in the busy ancient town !! Having previously stayed at the La siesta which is true 5 star luxury .. I would say the bel marina is a very good 4 star property !! The one thing that makes the place stand out is the staff esp King on the door !!!
Stayed 4 nights in Jun 2024

10/10 Excellent

Esther

Stayed 3 nights in Jun 2024

8/10 Good

KILHWAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner is old, so it cools down quickly. And the breakfast doesn't taste good. The new building is more tasteless. I'm very satisfied with the rest, with all the others. I'd like to visit again when I go to Hoi An.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Busy Breakfast
Breakfast place is too small. Peak time , i was asked to eat in outside tables. Croissant was nice. Good location , kind staff.
Stayed 4 nights in Jun 2024

10/10 Excellent

ian

Stayed 5 nights in May 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, beautiful pool & garden, easy walk to the old city for shopping
Stayed 9 nights in May 2024

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel Marina Hoi An Resort
Really nice hotel with a massive swimming pool. The hotel location was great, within walking distance to the old town and restaurants. The breakfast was not up to scratch, not a great variety to choose for & food was not replenished regularly.
Stayed 6 nights in May 2024

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average stay
Average stay, the breakfast was pathetic. Amentity wise is ok.
Stayed 2 nights in May 2024

10/10 Excellent

sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities
Perfect place to stay and enjoy the town by foot.
Stayed 7 nights in Apr 2024

8/10 Good

regina

Liked: Property conditions & facilities
Location is good
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Nice pools. Good food and bar facilities. Staff super helpful and friendly. Room was top rate and spacious.
Stayed 3 nights in Feb 2024

8/10 Good

Keith

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel but check-in experience poor.
Stayed for 3 nights in all ( 2 separate bookings). Check in was disappointing as they had not connected the bookings which meant they insisted that we had to check out after two days - store our bags and then be allocated an alternative room after 2pm. We were even told the room number of the room for our 3 night. They would not compromise as they said they were busy/full. I was visibly distressed as we would now have to organise and manage the disruption on a day we were leaving early for a planned trip. We enjoyed the room ( has a balcony but no chairs). Toilet behind a clear/etched glass shower door which was odd. When we packed early and checked out - we were told we could stay in our room however no effort (email, note etc) was made to let us know. This was really frustrating. We spoke to management on our return from our trip and they listened and said we would get some feedback - this never happened- despite us enquiring at reception. This really clouded our stay in what is a lovely hotel. Took the shine off our stay - waisting our time in what we thought would have been a restful period. Early rising to organise our suitcases was not what we had anticipated
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Bel Marina was excellent.
Stayed 3 nights in Apr 2024