4/10 Poor
shawn
18 Jan 2025
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
No running water!!!!!!
Room looked excellent for the price at first. Then the refrigerator door blew open because it got so cold that it exploded a soda can. Then there was no shampoo, only 2 bottles of conditioner. To top it all off, go to take a shower and that's broken too. No water coming out of the shower. Not one drop! Told the front desk about it and was made to feel like it was my fault. I was asked why i didn't call down to report any of these problems. I told the lady that it all started happening hours before checkout, so i figured i would just tell her about it at checkout. I wasn't trying to make a big deal about anything. Even though not being able to take a shower before checkout was unexceptable. I literally just wanted to let them know. I was shocked that i was not offered any sort of discount on a future stay or anything! She just made sure to let me know that it was my fault that the refrigerator exploded and my fault that there was no running water in the shower. Very disappointing. Terrible customer service. Will not be back.
shawn
Stayed 1 night in Jan 2025