Hotels on the Lake in Iceland

This is my 4th time staying here and it never disappoints.

The kindness of the staff, the convenience of proximity to the airport and car rental offices, and the perfectly adequate facilities provided at this hotel are what makes it a great choice. Breakfast was great, including both hot and cold items. The dinner menu was a relatively small but perfectly adequate choice. The food was good quality and a decent portion size. Rooms have comfortable beds, are clean, have good WiFi and kettle with complimentary tea & coffee. Bathroom is basic but adequate with plenty of hot water with good pressure in the shower. Bath towels need to be bigger and the addition of a shower mat to step onto when leaving the shower would be good. We had a flight cancellation and could no longer use one of the nights we’d booed at the hotel. After our explanation the hotel were amazing enough to refund our non-refundable room. Fantastic customer service that was much appreciated. Fully recommend this hotel.

We had such a nice stay here in December and I was so grateful to have chosen this hotel. The customer service was great. The staff was so helpful and friendly from start to finish. The cleaning staff was very kind, the front desk personnel was so helpful and professional, the restaurant staff was great, even the bartender was amazing and helpful. We felt very welcomed and well taken care of. The breakfast buffet had lots of options. There are lockers for luggage in case you need to store luggage as you wait for a room or after checking out. The water stayed hot in the shower. The room was clean. The spa was a great experience. Free parking was nearby, just down the block. The cafe attached to it was amazing. The lobby is cute and cozy. WiFi worked well. We were even able to see the Northern Lights from our bedroom window!!! The only minor issues were that the beds weren’t that comfortable but they were okay. Also, we weren’t able to get Netflix to work while we were there.