Trarza accommodation from NZ$129

Staff super helpful, arranged a driver for the day, as well as transfers to/from airport. Rooms comfy; a little dated but had helpful amenities like universal outlets. Nice restaurant and pool. Did not have breakfast here.

After I made the booking via Expedia, I got a welcome email from the hotel in French but the dates of my stay they mentioned where wrong (July 2019). I contacted them to rectify the dates and number of but they did not answer. I asked a colleague from the conference to check with the hotel and after I sent 2 email, the replied. Secondly, I asked for a low pilow and an electric but I never go them. I aked one of the receptionists to give me a ride to the airport like other guests but she refused telling me that they do not have trips to the airport although there was plent of time in-between the trips they were having. Thridly, the restaurant staff were very good. They offered me free Mauritanian tea. But when I ordered lunch upon my arrival they were very slow. They took a lot of time to prepare and bring me the food. Despite that, the food was delicious.

Do make sure you confirm your reservation with the hotel. I had to send to send a friend to the hotel to physically confirm my reservation before I arrived in Mauritania. Do expect check in to take anywhere from two to five hours. We waited an hour and a half for checkin because electricity was down. We found many families who have been waiting for hours for check in. Electricity and internet went down more than three times when we were at the hotel for a week’s stay. Do not expect good customer service, the staff are poorly trained and unprofessional. The hotel is on a beautiful beach, but the beach and the hotel’s own front yard are littered with plastic and garbage. The rooms are beautiful and clean, with massive closets and decent restrooms. However, the water sometimes goes off, there is hardly any hot water, and the water pressure is very weak. There are massive cockroaches and bugs that sometimes make their way into the hotel. The pool is sometimes filled with floating dead bugs and creatures. All in all, it’s a hotel with great potential. They have the facilities to be great. They just aren’t managed well.