Grand Hyatt Doha Hotel and Villas

5.0 star property
Luxury resort on the beach, with 4 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Doha Hotel and Villas

Exterior
Indoor pool, 4 outdoor pools, open 7:00 AM to 6:00 PM, pool umbrellas
On the beach, free beach cabanas, sun-loungers, beach umbrellas
5 restaurants, breakfast, lunch, dinner served; Italian cuisine
Children's play area - outdoor

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Parking included
    Parking included
  • Gym
    Gym

Explore the area

Map
West Lagoon Bay, Doha
  • Lagoona Mall
    2 min walk
  • Katara Cultural Village
    6 min drive
  • Katara Beach
    12 min drive
  • Doha (DOH-Hamad Intl.)
    29 min drive

Room options

Room, 2 Single Beds

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Villa, 4 Bedrooms (Beachfront)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 365 sq m
  • Beach view
  • Sleeps 9
  • 3 King Beds and 2 Single Beds

Club Room, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 40 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 40 sq m
  • Lagoon view
  • Sleeps 2
  • 2 Single Beds

Villa, 4 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 364 sq m
  • Sleeps 9
  • 3 King Beds and 2 Single Beds

Room, 1 King Bed, Terrace

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Villa, 3 Bedrooms (Upper Floor)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 241 sq m
  • Sleeps 7
  • 2 King Beds and 2 Single Beds

Room, 1 King Bed, View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 40 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Villa, 2 Bedrooms (Upper Floor)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 175 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Villa, 3 Bedrooms (Ground Floor)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 241 sq m
  • Beach view
  • Sleeps 7
  • 2 King Beds and 2 Single Beds

Room, 2 Single Beds, Terrace

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

Villa, 2 Bedrooms (Ground Floor)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 175 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Suite (Al Mirqab)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 126 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Grand, Suite, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 80 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 40 sq m
  • Lagoon view
  • Sleeps 2
  • 2 Single Beds

Grand, Executive Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 80 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Royal Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 205 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Doha

A luxury stay in the heart of Doha awaits you at Grand Hyatt Doha Hotel and Villas. You'll be steps from Lagoona Mall and 2.1 km (1.3 mi) from Galeries Lafayette. Highlights at this beachfront resort include 5 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Jaula Spa can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Rocca, serves Italian cuisine and is open for lunch and dinner. The resort's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site indoor swimming pool and free kids' club. 23681 square feet (2200 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a sauna. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Doha resort include City Centre Shopping Mall and Doha Corniche.

What's nearby

  • Lagoona Mall - 2 min walk - 0.2 km
  • Katara Cultural Village - 6 min drive - 4.4 km
  • Doha Golf Club - 7 min drive - 4.9 km
  • City Centre Shopping Mall - 7 min drive - 7.2 km
  • Katara Beach - 12 min drive - 5.9 km

Getting around

  • Legtaifiya Metro Station - 9 min walk
  • Doha (DOH-Hamad Intl.) - 29 min drive

Restaurants

  • ‪Pierre Hermé Paris - ‬9 min walk
  • ‪North Cafe || Qig Tower - ‬5 min drive
  • ‪Sugar & Spice - ‬4 min walk
  • ‪Meseta il Caffé Espresso - ‬10 min walk
  • ‪Lobby Lounge - ‬10 min walk

About this property

Grand Hyatt Doha Hotel and Villas

Luxury resort on the beach, with 4 outdoor swimming pools
Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Grand Hyatt Doha Hotel and Villas, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool and a health club. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Doha resort.

  • 340 guestrooms or units
  • 5 levels
  • 5 dining venues
  • Conference rooms
  • 23681 sq ft of conference space
  • 2200 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Grand Hyatt Doha Hotel and Villas offers 340 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, spring water baths, dressing gowns and slippers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Jaula Spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Afrikaans, Arabic, Azerbaijani, Croatian, Czech, Dutch, English, Filipino, Finnish, French, German, Hindi, Indonesian, Italian, Korean, Moldovan, Polish, Romanian, Russian, Spanish, Thai, Turkish, Ukranian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: QAR 120 for adults and QAR 60 for children
  • 5 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Biscotti
  • Isaan
  • Majlis
  • Rocca
  • Santa Monica

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 23,681 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All visitors must register at the reception and present valid Qatari ID.
Per property policy, Qatari women under 30 years of age must be accompanied by an immediate family member or husband. Qatari couples must present their identification and original marriage certificate at check-in.
Please note that this property's Residence accommodations cater to families and couples.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Doha Hotel and Villas

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for QAR 150 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately QAR 120 for adults and from QAR 60 for children
  • Airport shuttle fee: QAR 280.00 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: QAR 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. On-site parties or group events are strictly prohibited. Cashless payment methods are available for all transactions.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pool access available from 7:00 AM to 6:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Doha Grand Hyatt
Grand Hyatt Doha
Grand Hyatt Doha Hotel
Grand Hyatt Doha Hotel Doha
Grand Hyatt Doha Resort
Grand Hyatt Doha
Grand Hyatt Doha And Doha
Grand Hyatt Doha Hotel Villas

Frequently asked questions

What is the cancellation policy at Grand Hyatt Doha Hotel and Villas?

Grand Hyatt Doha Hotel and Villas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Doha Hotel and Villas?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Doha Hotel and Villas on 3 Dec 2024 start from NZ$334.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Doha Hotel and Villas?

Yep, Grand Hyatt Doha Hotel and Villas has a free self car park and free valet parking.

Are there any beaches close to Grand Hyatt Doha Hotel and Villas?

The closest beach to Grand Hyatt Doha Hotel and Villas is Katara Beach (2.3 km).

Is there a spa on site at Grand Hyatt Doha Hotel and Villas?

Yep, Jaula Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Grand Hyatt Doha Hotel and Villas have a pool?

Take your pick from 4 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 6:00 PM.

What luxury perks are available at Grand Hyatt Doha Hotel and Villas?

Grand Hyatt Doha Hotel and Villas features 4 outdoor pools, a full-service spa and a health club. All guestrooms come with spring water tubs, premium bedding and 24-hour room service.

What makes Grand Hyatt Doha Hotel and Villas a romantic place to stay?

A hot tub and couples spa treatments, as well as spring water baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Grand Hyatt Doha Hotel and Villas.

Is Grand Hyatt Doha Hotel and Villas family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Grand Hyatt Doha Hotel and Villas is a hit with families.

Are there hot tubs in the rooms at Grand Hyatt Doha Hotel and Villas?

No, but there are spring water baths in the guestrooms.

Does Grand Hyatt Doha Hotel and Villas serve breakfast?

Sure does, buffet breakfast is offered daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Grand Hyatt Doha Hotel and Villas?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Hyatt Doha Hotel and Villas?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hyatt Doha Hotel and Villas?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Grand Hyatt Doha Hotel and Villas?

No, pets and service animals are not allowed.

Grand Hyatt Doha Hotel and Villas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 220 out of 387 reviews" "
Rating 8 - Good. 102 out of 387 reviews" "
Rating 6 - Okay. 35 out of 387 reviews" "
Rating 4 - Poor. 11 out of 387 reviews" "
Rating 2 - Terrible. 19 out of 387 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

salman

Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not recommended
Furniture in bad condition, vibe is missing
Stayed 4 nights in Jul 2024

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our staycation at Grand Hyatt Doha having been very well taken care of by the team. Special mention to the Club Lounge team (Thomas, Biknam, Rovina and Prakriti) who took extra special care of us and were amazing with our seven year old son. The housekeeping team including Mamun and Winswe were also absolutely fantastic in providing those added touches to help make our stay as comfortable as possible. Every stay at this hotel should include breakfast at SMBC, such a range of choice served by a lovely team. We will definitely be back for another visit soon.
Stayed 3 nights in Jun 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Khaled

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and lives up to expectations
Great hotel. This is my second stay after many years and must say they go above and beyond.
Stayed 2 nights in May 2024

10/10 Excellent

BIGBANG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

mansorah

Stayed 3 nights in May 2024

10/10 Excellent

Alessandra

Stayed 3 nights in Apr 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent experience at the Grand Hyatt Doha was fantastic. From the moment I arrived, I was greeted with warmth and hospitality that set the tone for the entire stay. The highlight of my mornings was at the Santa Monica Breakfast Club, where Namuna went above and beyond to ensure I started my day right based on my preferences and her attention to detail and genuine care was noted. The service at the Club Lounge, particularly from Thomas, was impeccable. Thomas surprised me with thoughtful gestures that truly enhanced my stay, making me feel valued as a guest. Furthermore, Ayush was always available to address any concerns or assist with any requests which was appreciated. The hotel itself was clean, and the beach access provided a serene retreat. Moreover, its convenient location allowed for easy access to the metro, Lagoona Mall and the Pearl which I enjoyed. The beds and A/C were comfortable, and I enjoyed the spacious balconies. The WIFI also worked great, with individual router points in each room.
Stayed 3 nights in Apr 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Hafsa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is the third time I stayed in Grand Hayat Doha, I didn’t like the policy of bags inspection to take “the electrical Bakhour”. The other thing I faced with my last stay, I didn’t get response from the hotel here via “message box” when I ask them for possibility of early check in and getting room on the upper floors. The last annoying thing was when the receptionist told to pay a ( refundable amount for insurance), and it was the first time. Everything it would be great if I wasn’t face these Annoyances.
Stayed 2 nights in Apr 2024

10/10 Excellent

Talal, Springfield Gardens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff ever….. special thanks
Stayed 2 nights in Apr 2024

10/10 Excellent

Usama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Apr 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities
Exceptional staff, great specially the lovely Pakritt in the Club Lounge.
Stayed 4 nights in Mar 2024

8/10 Good

Jyotika

Travelled with group
Liked: Cleanliness, staff & service, amenities
Adding a sofa bed in a standard room was so tight. Even if you had a child in the room the rooms were very small compared to other Grand Hyatt across the world. Offer more vegetarian breakfast options and masala chai
Stayed 4 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Talal, Springfield Gardens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Words can’t express how nice and helpful the staff are.
Stayed 6 nights in Jan 2024

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 9 nights in Jan 2024

10/10 Excellent

Hafsa

Stayed 2 nights in Jan 2024

10/10 Excellent

Talal, Springfield Gardens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No matter what I say… best staff EVER
Stayed 2 nights in Jan 2024

10/10 Excellent

Julie

Stayed 3 nights in Dec 2023

10/10 Excellent

Evelyn

Stayed 3 nights in Dec 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023

10/10 Excellent

FAIYAZ Y

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

10/10 Excellent

Pavan

Stayed 3 nights in Oct 2023