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Grand Mercure Dubai City

5.0 star property
Luxury Dubai hotel in Garhoud with 2 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Grand Mercure Dubai City

Exterior
Exterior
Minibar, in-room safe, desk, blackout curtains
Daily buffet breakfast (AED 85 per person)
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
The price is NZ$223
includes taxes & fees
4 Dec - 5 Dec

Explore the area

Map
61B Street, Garhoud, Dubai, 13868
  • City Centre Deira
    16 min walk
  • Deira Clocktower
    6 min drive
  • Dubai Creek Golf & Yacht Club
    8 min drive
  • Dubai (DXB-Dubai Intl.)
    15 min walk

Room options

View all photos for Deluxe Suite

Minibar, in-room safe, desk, blackout curtains

Deluxe Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite

Minibar, in-room safe, desk, blackout curtains

Premium Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite

Grand Suite

Grand Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
LED TV
  • 101 sq m
  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Premium Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite (Dubai)

Suite (Dubai) | Living area

Suite (Dubai)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
LED TV
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Grosvenor)

Suite (Grosvenor) | Living area

Suite (Grosvenor)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 76 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Premier Inn Dubai International Airport
Pool
Free airport shuttle
Parking included
Free WiFi
4.5 out of 5, Wonderful, (2453)
The price is NZ$151
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Premier Inn Dubai International Airport

About the area

Dubai

A luxury stay in Dubai awaits you at Grand Mercure Dubai City. You'll be 1.3 km (0.8 mi) from City Centre Deira and 5 km (3.1 mi) from Dubai Creek. Highlights at this eco-friendly hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include facials and body treatments. The buffet restaurant, Walima, serves Middle Eastern cuisine and is open for breakfast, lunch and dinner. Huzza is the hotel's own bar. Enjoy the gym, steam room, kids' swimming pool and pool loungers. Business travelers can take advantage of 9 meeting rooms, a conference centre, and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. On weekday mornings buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of free airport drop-off service. .Sights within a 10-minute drive of this 5-property class Garhoud hotel include Gold Souk and Dubai World Trade Centre.

What's nearby

  • City Centre Deira - 16 min walk
  • Gold Souk - 8 min drive
  • Dubai World Trade Centre - 8 min drive
  • Dubai Creek - 10 min drive
  • Dubai Mall - 12 min drive

Getting around

  • GGICO Station - 6 min walk
  • Dubai (DXB-Dubai Intl.) - 7 min drive

Restaurants

  • ‪Infinite Passion Speciality Coffee - ‬7 min walk
  • ‪Ashrafi Restaurant - ‬8 min walk
  • ‪Defood Restaurant - ‬6 min walk
  • ‪Coffeol - ‬3 min walk
  • ‪Biggles Bar - ‬4 min walk

About this property

Grand Mercure Dubai City

Luxury Dubai hotel in Garhoud with 2 restaurants
Grand Mercure Dubai City offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. A children's pool, spa services, and a terrace are also featured at the luxury Grand Mercure Dubai City. You'll have access to the outdoor pool at a partner property. A free shuttle from the hotel to the airport is free (available 24 hours). Free valet parking is available.

This 5-star Dubai hotel is smoke free.

  • 361 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2019
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • ATM
  • Lift
  • No smoking on site
Grand Mercure Dubai City offers 361 air-conditioned accommodations with minibars and a safe. 49-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, French (Sign language), German, Hindi, Italian, Russian, Russian (Sign language), Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free airport drop-off shuttle at scheduled times
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 85 for adults and AED 42.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • D Sky line
  • Huzza
  • Mizmah
  • Qova
  • Walima

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Raised toilet seat
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Mercure Dubai City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 184.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 85 for adults and from AED 42.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 184.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Mercure Dubai City Hotel
Grand Mercure Dubai City Dubai
Grand Mercure Dubai Airport Hotel
Grand Mercure Dubai City Hotel Dubai

Frequently asked questions

What is the cancellation policy at Grand Mercure Dubai City?

Grand Mercure Dubai City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Mercure Dubai City?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Mercure Dubai City on 4 Dec 2024 start from NZ$213.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Mercure Dubai City?

Yep, Grand Mercure Dubai City has free valet parking.

Are there any beaches close to Grand Mercure Dubai City?

The closest beach to Grand Mercure Dubai City is Kite Beach (15.9 km).

Is there a spa on site at Grand Mercure Dubai City?

Yep, there is an onsite spa at Grand Mercure Dubai City. You'll enjoy heaps of services like facials and body treatments.

Does Grand Mercure Dubai City have a pool?

Grand Mercure Dubai City has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Grand Mercure Dubai City?

Grand Mercure Dubai City features 2 outdoor pools, a full-service spa and 2 restaurants.

What makes Grand Mercure Dubai City a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Grand Mercure Dubai City.

Is Grand Mercure Dubai City family-friendly?

You bet! With amenities such as a children's pool, children's meals and laundry facilities, it's no surprise that Grand Mercure Dubai City is a hit with families.

Does Grand Mercure Dubai City serve breakfast?

You bet, buffet brekkie is on offer weekdays between 6:30 AM and 10:30 AM and weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Grand Mercure Dubai City?

Yep, there's a free shuttle from the hotel to the airport that runs 24 hours a day at scheduled times.

Is there a bar or restaurant at Grand Mercure Dubai City?

Yep, you can grab a meal at Grand Mercure Dubai City's onsite restaurant that serves Middle Eastern cuisine.

What time are check-in & check-out at Grand Mercure Dubai City?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Mercure Dubai City?

No, pets and service animals are not allowed.

Grand Mercure Dubai City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 417 out of 745 reviews" "
Rating 8 - Good. 150 out of 745 reviews" "
Rating 6 - Okay. 71 out of 745 reviews" "
Rating 4 - Poor. 41 out of 745 reviews" "
Rating 2 - Terrible. 66 out of 745 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Brett

Stayed 2 nights in Sep 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

singh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Ahmad

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Jul 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay.
Stayed 1 night in Jul 2024

6/10 Okay

Khursheda

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Number I stayed didn’t have hair conditioner, room smelled like cigarette.the room was not clean well.
Stayed 1 night in Jul 2024

6/10 Okay

Majda

Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, convenient to get around the area. Staffs were nice. Great selection for breakfast. The room was good but beddings needed to be clean more. City view was bit boring. Overall good experience.
Stayed 2 nights in Jul 2024

10/10 Excellent

Carina

Stayed 1 night in Jul 2024

10/10 Excellent

Haroon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel to stayc
Stayed 1 night in Jul 2024

6/10 Okay

Vijay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t feel like a five star hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to airport, nice rooms but service and choice at breakfast could be improved. Also service at pool bar extremely slow.
Stayed 1 night in Jul 2024

10/10 Excellent

YURI

Travelled with family
Stayed 1 night in Jun 2024

10/10 Excellent

Neran

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and customer service. Conveniently located near the airport and also 15 minutes from Dubai City. Because of the location, taxis struggled to find the main entrance but again, staff were very helpful.
Stayed 1 night in Jun 2024

10/10 Excellent

joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very friendly approach and aircon was phenomenal
Stayed 4 nights in Jun 2024

10/10 Excellent

THARSINI

Stayed 3 nights in Aug 2023

10/10 Excellent

Flavio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
The service is great all the staff I have had contact really polite . The food is also with great quality . The room is spacious and comfortable
Stayed 1 night in Jun 2024

8/10 Good

Murtadha

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I stayed at this hotel for one night due to a long layover. Despite its five-star rating, the receptionist's lack of professionalism was evident from the start. He held onto my phone for several minutes without acknowledging me while I tried to provide booking details. Despite my attempts to retrieve my phone and give him necessary information, he continued to hold it, and even joked with a passing colleague while I waited. The bathroom could have been cleaner; the sink was clogged with a metal piece that I couldn't remove. On a positive note, the shower area was nice, and the beds were comfortable. However, the lobby was uncomfortably hot and humid while I waited for the shuttle. The hotel advertised a free airport shuttle, but disappointingly, it was only available for drop-offs, not pick-ups, and only until 2 PM. Overall, the hotel did not live up to its five-star rating in terms of service and attention to detail.
Stayed 1 night in Jun 2024

10/10 Excellent

Madiha

Stayed 1 night in Jun 2024

10/10 Excellent

Shoyebul

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Kelechi

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The second stay was terrible. We placed in a room that stank, we complained but were never moved. They were 4 of us and they kept bringing a bottle of water despite telling them a couple of times. The hotel has a shuttle to the airport but we were tricked to pay for taxi by the hotel chief transport person. This time is my 3rd stay and I won’t return.
Stayed 3 nights in Jun 2024

10/10 Excellent

JOANNA

Liked: Cleanliness, staff & service, property conditions & facilities
Great stop when in transit from Dubai
Stayed 1 night in Jun 2024

10/10 Excellent

Binu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024