Jumeirah Zabeel Saray Dubai

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Jumeirah Zabeel Saray Dubai

Front of property - evening/night
Garden
Exterior
Four Bedroom Royal Villa, direct lagoon pool access, butler, daily breakfast & airport transfer | View from room
Buffet

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Breakfast available
  • On private beach
  • Spa
  • Bar
    Bar
  • Room service
    Room service
The price is NZ$735
includes taxes & fees
4 Dec - 5 Dec

Explore the area

Map
Palm Jumeirah, West Crescent, Dubai
  • Aquaventure
    9 min drive
  • Skydive Dubai
    16 min drive
  • Marina Beach
    23 min drive
  • Dubai (DXB-Dubai Intl.)
    33 min drive

Room options

Grand Deluxe Two-Bedroom with balcony, access to luxury spa facilities and Kids & Teens Club

Highlights

Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Separate bath and shower
Bathrobes
Deep-soaking bath
  • 60 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Superior King Room with balcony, access to luxury spa facilities and Kids & Teens Club

Highlights

Balcony
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Separate bath and shower
Bathrobes
  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Superior Family Room with balcony, access to luxury spa and Kids & Teens Club

Highlights

Balcony
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Separate bath and shower
Bathrobes
  • 56 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Imperial Two Bedroom Suite, Club Lounge access/benefits, afternoon tea, luxury spa facilities

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
HDTV
2 bedrooms
Premium bedding
Blackout curtains
Separate bath and shower
  • 94 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Club Family Room, balcony, Club Lounge access/benefits, afternoon tea, luxury spa facilities

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Separate bath and shower
Bathrobes
  • 56 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Grand Suite (Imperial)

Highlights

Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Sofa bed
Blackout curtains
Separate bath and shower
Bathrobes
  • 310 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite, balcony, Club Lounge access & benefits, afternoon tea, access to luxury spa facilities

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Separate bath and shower
Bathrobes
  • 66 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Imperial One Bedroom Suite King, Club Lounge access/benefits, afternoon tea, luxury spa facilities

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
HDTV
Separate bedroom
Premium bedding
Blackout curtains
Separate bath and shower
  • 94 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Club King Room, sea view, balcony, Club Lounge access/benefits, afternoon tea, luxury spa facilities

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Separate bath and shower
Bathrobes
  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Two-Bedroom Suite with Club Lounge access & benefits, afternoon tea, access to luxury spa facilities

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
HDTV
2 bedrooms
Premium bedding
Blackout curtains
Separate bath and shower
  • 142 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Four Bedroom Royal Villa, direct lagoon pool access, butler, daily breakfast & airport transfer

Highlights

Patio
Air conditioning
Free cots/infant beds
HDTV
4 bedrooms
Premium bedding
Blackout curtains
Separate bath and shower
  • 461 sq m
  • Lagoon view
  • Sleeps 8
  • 2 King Beds and 4 Double Beds

Seafront Five Bedroom Royal Villa with Private Pool

Highlights

Patio
Private pool
Air conditioning
Free cots/infant beds
HDTV
5 bedrooms
Premium bedding
Blackout curtains
  • 530 sq m
  • Sea view
  • Sleeps 10
  • 3 King Beds and 4 Double Beds

Deluxe Family Room with sea view, balcony, access to luxury spa and Kids & Teens Club

Highlights

Balcony
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Separate bath and shower
Bathrobes
  • 56 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Deluxe King Room with sea view, balcony, access to luxury spa and Kids & Teens Club

Highlights

Balcony
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Separate bath and shower
Bathrobes
  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Dubai

A luxury stay in Dubai awaits you at Jumeirah Zabeel Saray Dubai. You'll be 7.1 km (4.4 mi) from The Pointe and 8.8 km (5.5 mi) from Nakheel Mall. Highlights at this beachfront hotel include 10 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Talise Ottoman Spa can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and thalassotherapy. The brasserie, Imperium, serves international cuisine and is open for breakfast, brunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the private beach and enjoy the 2 indoor swimming pools, 2 outdoor tennis courts and gym. Meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. Each morning buffet breakfast is served between 6 AM and 11 AM. There's also free valet parking, along with the convenience of a free area shuttle. .Sights within a 20-minute drive of this 5-property class Palm Jumeirah hotel include Dubai Marina Mall and The Walk.

What's nearby

  • Nakheel Mall - 12 min drive
  • Dubai Marina Mall - 16 min drive
  • The Walk - 18 min drive
  • Mall of the Emirates - 20 min drive
  • Marina Beach - 23 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 9 min drive
  • Dubai (DXB-Dubai Intl.) - 33 min drive

Restaurants

  • ‪Brass Monkey Social - ‬20 min drive
  • ‪Zero Gravity - ‬20 min drive
  • ‪Ula Dubai - ‬11 min drive
  • ‪W Lounge - ‬2 min drive
  • ‪Akira Back - ‬3 min drive

About this property

Jumeirah Zabeel Saray Dubai

Luxury hotel on the beach, with 2 outdoor swimming pools
Step outside to unwind on the sandy beach. Enjoy your summer holiday at Jumeirah Zabeel Saray Dubai with a pampering treatment at the full-service spa and refreshing swim in one of the 2 indoor and 2 outdoor swimming pools.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This luxury hotel also offers a children's pool, outdoor tennis courts and a steam room. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 405 guestrooms or units
  • 6 levels
  • 10 dining venues
  • Conference rooms
  • Built in 2010
  • Deli
  • Supervised kid's activities
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Jumeirah Zabeel Saray Dubai offers 405 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 48-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Talise Ottoman Spa has 42 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is open daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Hungarian, Indonesian, Italian, Portuguese, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: AED 170 for adults and AED 85 for children
  • 10 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Nafoorah
  • Amala
  • Imperium
  • Tori Tori
  • Zenzi Beach

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 42 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
All guests must present valid passport or government issued photo identification at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 367.5 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 170 for adults and from AED 85 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 367.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Jumeirah Saray
Jumeirah Saray Zabeel
Jumeirah Zabeel Saray
Jumeirah Zabeel Saray Dubai
Jumeirah Zabeel Saray Hotel
Jumeirah Zabeel Saray Hotel Dubai
Saray Jumeirah
Zabeel Jumeirah
Zabeel Jumeirah Saray
Zabeel Saray Jumeirah
Jumeirah Zabeel Saray
Jumeirah Zabeel Saray Dubai Hotel
Jumeirah Zabeel Saray Dubai Dubai
Jumeirah Zabeel Saray Dubai Hotel Dubai

Frequently asked questions

What is the cancellation policy at Jumeirah Zabeel Saray Dubai?

Jumeirah Zabeel Saray Dubai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Jumeirah Zabeel Saray Dubai?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Jumeirah Zabeel Saray Dubai on 4 Dec 2024 start from NZ$725.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Jumeirah Zabeel Saray Dubai?

Yep, Jumeirah Zabeel Saray Dubai has a free self car park and free valet parking.

Are there any beaches close to Jumeirah Zabeel Saray Dubai?

The closest beach to Jumeirah Zabeel Saray Dubai is Marina Beach (1.8 km).

Is there a spa on site at Jumeirah Zabeel Saray Dubai?

Yep, Talise Ottoman Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Jumeirah Zabeel Saray Dubai have a pool?

Yep, and guests love it! Take your pick from 2 outdoor swimming pools, 2 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Jumeirah Zabeel Saray Dubai?

Jumeirah Zabeel Saray Dubai features a private beach, 2 outdoor pools and 2 indoor pools. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Jumeirah Zabeel Saray Dubai a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Jumeirah Zabeel Saray Dubai.

Is Jumeirah Zabeel Saray Dubai family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Jumeirah Zabeel Saray Dubai is a hit with families.

Are there hot tubs in the rooms at Jumeirah Zabeel Saray Dubai?

No, but there are deep-soaking baths in the guestrooms.

Does Jumeirah Zabeel Saray Dubai serve breakfast?

Sure does, buffet brekkie is available daily from 6 AM to 11 AM.

Is there a free airport shuttle available at Jumeirah Zabeel Saray Dubai?

No, Jumeirah Zabeel Saray Dubai does not offer an airport shuttle service.

Is there a bar or restaurant at Jumeirah Zabeel Saray Dubai?

Yep, they've got a lounge bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Jumeirah Zabeel Saray Dubai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Jumeirah Zabeel Saray Dubai?

No, pets are not allowed.

Jumeirah Zabeel Saray Dubai Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 774 out of 1002 reviews" "
Rating 8 - Good. 127 out of 1002 reviews" "
Rating 6 - Okay. 57 out of 1002 reviews" "
Rating 4 - Poor. 26 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Fernando E., Boynton Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the personal and cleaning services. The food at restaurants was wonderful.
Stayed 7 nights in Jul 2024

10/10 Excellent

JOSE ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Highly recommend!
Stayed 7 nights in Jul 2024

8/10 Good

hubert

Travelled with partner
Liked: Property conditions & facilities
One of the best hotels that has everything you need inside the hotel! People are very friendly in all places and unbelievably spotless everywhere! The restaurant was excellent, the pools were awesome, and the beach was a bit dirty but did a good job removing the algin... I'm very please
Stayed 8 nights in Jul 2024

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Alfredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Amazing staff. Francis went every day above and beyond for us in the restaurant. Will stay here again. If your goal is resting and having a great time in the hotel this is it. Food was great and room service almost immediate and great. Amazing stay overall.
Stayed 6 nights in Jul 2024

10/10 Excellent

Mohamed

Stayed 13 nights in Jul 2024

10/10 Excellent

Shemika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 6 nights in Jul 2024

10/10 Excellent

Juan Carlos

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, the Spa is the best.. I’ll be back.
Stayed 6 nights in Jul 2024

10/10 Excellent

zuhair

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jul 2024

8/10 Good

Ahmet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
It was ok
Stayed 3 nights in Jul 2024

10/10 Excellent

Nafis Uddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely honeymoon at this establishment. Everything was luxury from the moment you step in, you are greeted with the most friendly staff. The dining options were endless and we were spoilt for choice. We thoroughly enjoyed our time and will definitely be returning soon.
Stayed 5 nights in Jul 2024

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Buthina

Stayed 3 nights in Jul 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Shiraaz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at Jumeirah Zabeel Saray was nothing short of extraordinary. Nestled on the picturesque West Crescent of Dubai's Palm Jumeirah, this hotel seamlessly blends opulent Ottoman-inspired design with modern luxury, offering guests a truly unique experience. In summary, Jumeirah Zabeel Saray is a haven of luxury, enriched by the warm and professional service of its staff. I highly recommend this hotel to anyone seeking a lavish escape with exceptional service in Dubai. Whether you're there to unwind or explore the vibrant city, this hotel provides a perfect base for an unforgettable experience.
Stayed 6 nights in Jul 2024

4/10 Poor

Victoria, jackson heights

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Property pool and spa is amazing. But property very very outdated and disgustingly dirty. Lobby had very old carpeting and very dirty, we saw roaches and bugs on multiple occasions in our one day stay. Rooms also very outdated. Would not stay again. During this trip we also stayed at nearby 5 star resorts like the Atlantis and the Papace downtown where service and property conditions were much better m.
Stayed 1 night in Jun 2024

8/10 Good

Christina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 6 nights in Jul 2024

10/10 Excellent

Abdallah

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Jul 2024

10/10 Excellent

Ali akbar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in dubai
Stayed 4 nights in Jul 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 16 nights in Jul 2024

10/10 Excellent

Elida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and friendly staff
Stayed 6 nights in Jul 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jul 2024

6/10 Okay

Neran

Liked: Cleanliness, amenities, property conditions & facilities
It’s a beautiful resort catering to the masses. There’s no real personal touch given to guests. It’s located in the Palm area so walking around and finding dining options or other shops is not accessible. On all our travel, this was the only resort that didn’t acknowledge our Expedia status and give us any perks like room upgrade or free drink or even a card welcoming us like other hotels had. There was no genuine sincerity in their customer service.
Stayed 2 nights in Jul 2024