See all properties
Save

Mövenpick Hotel Jumeirah Lakes Towers

5.0 star property
Family fun on the beach, near Ibn Battuta Mall
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mövenpick Hotel Jumeirah Lakes Towers

Outdoor pool, pool loungers
Premium Suite, 1 King Bed (Free Beach Access) | Lake view
Beach bar
Egyptian cotton sheets, premium bedding, down duvets, minibar
View from property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Room service
    Room service
  • Housekeeping
    Housekeeping
The price is NZ$266
includes taxes & fees
10 Dec - 11 Dec

Explore the area

Map
Jumeirah Lakes Towers, Cluster A, Dubai, 454439
  • The Walk
    7 min drive
  • Dubai Marina Mall
    7 min drive
  • The Beach Mall
    7 min drive
  • Dubai (DXB-Dubai Intl.)
    33 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Lake View (Free Beach Access)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Junior Suite, 1 King Bed, Lake View (Free Beach Access)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 63 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Free Beach Access)

Premium Suite, 1 King Bed (Free Beach Access)

Premium Suite, 1 King Bed (Free Beach Access)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 95 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Lake View (Free Beach Access)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Room, 1 King Bed, Lake View (Free Beach Access)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 36 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Free Beach Access)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Room, 1 King Bed (Free Beach Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds, Lake View (Free Beach Access)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Twin Room, 2 Single Beds, Lake View (Free Beach Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 36 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

The First Collection Marina Hotel

Pool
Spa
Parking included
Free WiFi
4.2 out of 5, Very good, (1029)
The price is NZ$526
for 1 night
includes taxes & fees
9 Dec - 10 Dec
The First Collection Marina Hotel

About the area

Dubai

A luxury stay in the heart of Dubai awaits you at Mövenpick Hotel Jumeirah Lakes Towers. You'll be 3.7 km (2.3 mi) from Ibn Battuta Mall and 5.8 km (3.6 mi) from Emirates Golf Club. Highlights at this beach hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages, body wraps and mani/pedis. The restaurant, Rohini, serves Fusion cuisine. At the hotel's own lounge bar or beach bar, you can enjoy a drink. Enjoy the gym, Hot tub, sauna and pool loungers. Business amenities include meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free beach shuttle. .Places within a 15-minute drive of this 5-property class Jumeirah Lakes Towers hotel include Ski Dubai and Mall of the Emirates.

What's nearby

  • Ibn Battuta Mall - 7 min drive - 5.0 km
  • The Walk - 7 min drive - 5.3 km
  • Dubai Marina Mall - 7 min drive - 6.4 km
  • Emirates Golf Club - 8 min drive - 5.9 km
  • Marina Beach - 13 min drive - 7.6 km

Getting around

  • DMCC Station - 11 min walk
  • Dubai (DXB-Dubai Intl.) - 33 min drive

Restaurants

  • Couqley French Bistro & Bar
  • ‪Jazz - ‬1 min walk
  • ‪Urban Bar & Kitchen - UBK - ‬3 min walk
  • ‪Pitfire Pizza - ‬5 min walk
  • ‪Wokyo Noodle Bar JLT - ‬11 min walk

About this property

Mövenpick Hotel Jumeirah Lakes Towers

Family fun on the beach, near Ibn Battuta Mall
You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Mövenpick Hotel Jumeirah Lakes Towers such as an outdoor pool and a hot tub.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a steam room, a fitness centre and a garden. Free self parking and valet parking are available.

This 5-star Dubai hotel is smoke free.

  • 1 building
  • 168 guestrooms or units
  • 8 levels
  • 3 dining venues
  • Conference rooms
  • Built in 2013
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Mövenpick Hotel Jumeirah Lakes Towers offers 168 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Afrikaans, Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: AED 75 for adults and AED 35 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Crema
  • Rohini
  • Urban Bar and Kitchen

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: AED 300
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: AED 300
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mövenpick Hotel Jumeirah Lakes Towers

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AED 75 for adults and from AED 35 for children
  • Airport shuttle fee: AED 250 per vehicle (one-way)
  • Early check-in fee: AED 300 (subject to availability)
  • Late check-out fee: AED 300 (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Movenpick Hotel Jumeirah Lakes Towers Dubai
Moevenpick Hotel Jumeirah Lakes Towers Dubai
Moevenpick Jumeirah Lakes Towers
Moevenpick Jumeirah Lakes Towers Dubai
Mövenpick Hotel Jumeirah Lakes Towers Dubai
Movenpick Jumeirah Lakes Towers Dubai
Mövenpick Jumeirah Lakes Towers Dubai
Movenpick Jumeirah Lakes Towers
Hotel Movenpick Hotel Jumeirah Lakes Towers Dubai
Movenpick Hotel Jumeirah Lakes Towers Dubai
Movenpick Jumeirah Lakes Towers Dubai
Dubai Movenpick Hotel Jumeirah Lakes Towers Hotel
Hotel Movenpick Hotel Jumeirah Lakes Towers
Moevenpick Hotel Jumeirah Lakes Towers
Mövenpick Hotel Jumeirah Lakes Towers
Movenpick Hotel Jumeirah Lakes Towers
Mövenpick Hotel Jumeirah Lakes Towers Hotel
Mövenpick Hotel Jumeirah Lakes Towers Dubai
Mövenpick Hotel Jumeirah Lakes Towers Hotel Dubai

Frequently asked questions

What is the cancellation policy at Mövenpick Hotel Jumeirah Lakes Towers?

Mövenpick Hotel Jumeirah Lakes Towers offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mövenpick Hotel Jumeirah Lakes Towers?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Mövenpick Hotel Jumeirah Lakes Towers on 10 Dec 2024 start from NZ$257.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mövenpick Hotel Jumeirah Lakes Towers?

Yep, Mövenpick Hotel Jumeirah Lakes Towers has a free self car park and free valet parking.

Are there any beaches close to Mövenpick Hotel Jumeirah Lakes Towers?

The closest beach to Mövenpick Hotel Jumeirah Lakes Towers is Marina Beach (2.4 km).

Is there a spa on site at Mövenpick Hotel Jumeirah Lakes Towers?

Yep, there is an onsite spa at Mövenpick Hotel Jumeirah Lakes Towers. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Mövenpick Hotel Jumeirah Lakes Towers have a pool?

Mövenpick Hotel Jumeirah Lakes Towers has a pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Mövenpick Hotel Jumeirah Lakes Towers?

Mövenpick Hotel Jumeirah Lakes Towers features a full-service spa, an outdoor pool and 3 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Mövenpick Hotel Jumeirah Lakes Towers a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Mövenpick Hotel Jumeirah Lakes Towers.

Is Mövenpick Hotel Jumeirah Lakes Towers family-friendly?

You bet! With amenities such as babysitting services and a playground, as well as free infant beds in the guestrooms, it's no surprise that Mövenpick Hotel Jumeirah Lakes Towers is a hit with families.

Are there hot tubs in the rooms at Mövenpick Hotel Jumeirah Lakes Towers?

No, but there are deep-soaking baths in the guestrooms.

Does Mövenpick Hotel Jumeirah Lakes Towers serve breakfast?

Sure does, full brekkie is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Mövenpick Hotel Jumeirah Lakes Towers?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mövenpick Hotel Jumeirah Lakes Towers?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mövenpick Hotel Jumeirah Lakes Towers?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Mövenpick Hotel Jumeirah Lakes Towers?

No, pets and service animals are not allowed.

Mövenpick Hotel Jumeirah Lakes Towers Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 476 out of 1000 reviews" "
Rating 8 - Good. 278 out of 1000 reviews" "
Rating 6 - Okay. 114 out of 1000 reviews" "
Rating 4 - Poor. 67 out of 1000 reviews" "
Rating 2 - Terrible. 65 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nimer

Travelled with group
Liked: Staff & service, property conditions & facilities
Beds is not that my comfortable and it's low to the ground. Hotel in general is good and near to everything. Staff are good and fast. I recommend this hotel and I will book it again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Olugbenga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

EMILE, Washington

Business traveller
Liked: Cleanliness, staff & service
The hotel looks like it needs some renovation , what made me give a 3 stars overall is the fact that : Not a single American News tv channels were available. After a day of work ,or in early morning ; One would appreciate to listen to some news from Home while taking a shower or having a coffee in room. For the American person that I am , this simple point - easy to solve -: Meanwhile it made me NOT '' feeling Home ''away from Home. Thus , a big No from my side , and wont come back Hopefully they will realize their miss ... and add : CNN // or any other American News ' Tv channel.
Stayed 1 night in Jul 2024

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

6/10 Okay

Jonathan

Business traveller
Liked: Cleanliness, staff & service
Staff was very nice. But really - the hotel property is just OK. Breakfast quality also - just OK... Staff did the best they could with the hand they were dealt..
Stayed 2 nights in May 2024

8/10 Good

Soonil

Stayed 2 nights in May 2024

8/10 Good

Abdulrahman, Basaksehir

Liked: Cleanliness, staff & service, amenities
Better than Mövenpick Albustan
Stayed 2 nights in Apr 2024

4/10 Poor

Saiqa

Disliked: Cleanliness, amenities, property conditions & facilities
Stay away from this hotel at all costs! My friend got an electric shock in our room, and instead of showing concern, the staff were shockingly unhelpful. When we asked to speak with the general manager, they conveniently claimed he wasn't available and made excuses. To make matters worse, when we requested to cancel our stay due to safety concerns, they threatened to kick us out of the room! Expedia was no better, providing zero assistance in obtaining a full refund. Terrible service and a complete lack of care for guests' safety. Avoid this place like the plague!"
Stayed 5 nights in Apr 2024

8/10 Good

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice stay
Stayed 14 nights in Apr 2024

10/10 Excellent

Waleed lafta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
It was a very nice staying in this hotel with a good service
Stayed 2 nights in Mar 2024

10/10 Excellent

Malini

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Milena

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was fabulous to start the day and views were great from my hotel room. Staff friendly and helpful at all times. Definitely would recommend to anyone to stay there 👍❤️
Stayed 8 nights in Feb 2024

10/10 Excellent

Aamer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2024

2/10 Terrible

Sulaiman

Disliked: Cleanliness, staff & service, property conditions & facilities
The room with out balcony
Stayed 6 nights in Jan 2024

4/10 Poor

Raymond

Stayed 3 nights in Jan 2024

6/10 Okay

Morten

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Ok but not great.
Service was good overall, friendly staff but hotel had an older feel to the rooms. Overall did not feel very luxurious. No minibar.
Stayed 5 nights in Jan 2024

2/10 Terrible

Rasha

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I was scammed by fake pictures that don’t belong to the property. Does not have a beach or sand , you need to take a shuttle 3 times a day to the beach 15 mins away by reservation . Hotel located by the most dirty lake smell , restaurant cooking smell in our room, management changed my room , new room toilet broke twice , tub water is green , shower head broken , sewer lake cleaning smell every day . Stay away
Stayed 5 nights in Dec 2023

10/10 Excellent

Mohammad Ashraf

Stayed 1 night in Dec 2023

2/10 Terrible

Nour

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Badriyah

Stayed 2 nights in Nov 2023

6/10 Okay

Prince khalid

Stayed 1 night in Nov 2023

6/10 Okay

Amy

There are a lot of single contributions regions for this property . We have traveled extensively and stayed also at Atlantis and Avani palm and both are better Firstly staff. Mainly staff in dubai are insanely good. Staff here seem disinterested / for eg Avani palm have a WhatsApp system nothing too much trouble / here I asked help with a local booking- nothing I can do?!!! The food is nice but very small and basic. The hotel breakfast is at a random bar next to the hotel and lunch and dinner ( nice ) are from a set menu which is odd as you’re sat in a beer garden full of smokers !! Pool is great but no sun until 11 but beach club amazing. Shuttle free but times rubbish ( pick you up early and we wanted to stay all day ) tip download the careem app and use local taxis / so so cheap Location good - food poor and service poor. We had a “ suite “ this isn’t dubai level suites is Uk 4 at best
Stayed 5 nights in Oct 2023

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic, never had service from staff like this. They couldn't help us enough with ever small or large request. Flawless. The hotel room was great with a view over the pool. The facilities of the pool, spa, gym etc all very clean and modern. Great breakfast and dining options also.
Stayed 6 nights in Oct 2023

8/10 Good

Toby

Business traveller
Liked: Cleanliness, room comfort
Average hotel, nothing special
Hotel was average, not amazing, not bad
Stayed 4 nights in Oct 2023

4/10 Poor

Ramzi

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Never again. I expected more to be honest. The service is not fit of a 5 star rating and the breakfast is poor to say the least.
Stayed 2 nights in Sep 2023