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Novotel Suites Mall Avenue Dubai

3.0 star property
Family-friendly hotel with health club and 24-hour front desk

Photo gallery for Novotel Suites Mall Avenue Dubai

Outdoor pool
Premium bedding, down duvets, minibar, in-room safe
Breakfast, lunch, dinner served; international cuisine
Property amenity
Family Suite, Multiple Beds | Living area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available
  • Gym
The current price is NZ$102
includes taxes & fees
18 May - 19 May

Explore the area

Map
2A Street, Dubai, 283825
  • Ski Dubai
    ‪6 min walk‬
  • Mall of the Emirates
    ‪7 min walk‬
  • Burj Al Arab
    ‪7 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 Double Bed

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Double Bed

Highlights

Soundproofed
Air conditioning
HDTV
Sofa bed
Blackout curtains
Premium bedding
Down duvet
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Suite, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Down duvet
Sofa bed
Blackout curtains
Premium bedding
  • 31.0 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds

Family Suite, Multiple Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Premium bedding
Sofa bed
Down duvet
  • 48 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Double Sofa Beds

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About the area

Dubai

A family-friendly stay in Dubai awaits you at Novotel Suites Mall Avenue Dubai. Within just a 10-minute stroll, you'll find popular attractions like Mall of the Emirates and Ski Dubai. Highlights at this eco-friendly hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Deli Botique, serves international cuisine and is open for breakfast, lunch and dinner. Ezaz Bar is the hotel's own bar. Enjoy the outdoor swimming pool, gym and kids' swimming pool. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Attractions within a 10-minute drive of this 3-property class Al Barsha hotel include Burj Al Arab and Souk Madinat Jumeirah.

What's nearby

  • Ski Dubai - 6 min walk - 0.6 km
  • Mall of the Emirates - 7 min walk - 0.6 km
  • Souk Madinat Jumeirah - 6 min drive - 5.4 km
  • Wild Wadi Water Park - 6 min drive - 5.8 km
  • Burj Al Arab - 7 min drive - 6.2 km

Getting around

  • Mashreq Metro Station - 8 min walk
  • Dubai (DXB-Dubai Intl.) - 28 min drive

Restaurants

  • ‪Garden Bar - ‬3 min walk
  • ‪Maraya Trends - ‬2 min walk
  • ‪Ezaz Lounge Bar at Ibis Mall of the Emirates - ‬1 min walk
  • ‪The Hungry Monkey Pub & Cocktail Lounge - ‬3 min walk
  • ‪Feras Aldiyafa Sweets - ‬4 min walk

About this property

Novotel Suites Mall Avenue Dubai

Family-friendly hotel with health club and 24-hour front desk
Novotel Suites Mall Avenue Dubai offers its guests a kids' pool, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A library, a terrace, and multilingual staff are also featured at the family-friendly Novotel Suites Mall Avenue Dubai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Dubai hotel is smoke free.

  • 180 guestrooms or units
  • Built in 2009
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Novotel Suites Mall Avenue Dubai offers 180 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, Hindi

Similar properties

Outdoor pool, free pool cabanas, pool umbrellas

Novotel Dubai Al Barsha

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.2 out of 5, Very good, 1,000 reviews
The price is NZ$117
includes taxes & fees
12 May - 13 May
Novotel Dubai Al Barsha

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 70 for adults and AED 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Deli Botique
  • Ezaz Bar

Things to do

  • Children's pool
  • Health club
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 70 for adults and from AED 40 for children
  • Airport shuttle fee: AED 170 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Suite Novotel Emirates Mall
Suite Novotel Hotel
Suite Novotel Hotel Emirates Mall
Suite Novotel Mall Emirates
Suite Novotel Mall Of The Emirates Hotel Dubai
Novotel Suites Dubai Mall Emirates Hotel
Novotel Suites Emirates Hotel
Novotel Suites Dubai Mall Emirates
Novotel Suites Emirates
Novotel Suites Mall of the Emirates
Novotel Suites Mall Avenue Dubai Hotel
Novotel Suites Mall Avenue Dubai Dubai
Novotel Suites Mall Avenue Dubai Hotel Dubai

Frequently asked questions

What is the cancellation policy at Novotel Suites Mall Avenue Dubai?

Novotel Suites Mall Avenue Dubai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Suites Mall Avenue Dubai?

As of 17 Apr 2025, prices found for a 1-night stay for 2 adults at Novotel Suites Mall Avenue Dubai on 18 May 2025 start from NZ$97.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Suites Mall Avenue Dubai?

Yep, Novotel Suites Mall Avenue Dubai has a free self car park.

Are there any beaches close to Novotel Suites Mall Avenue Dubai?

The closest beach to Novotel Suites Mall Avenue Dubai is Marina Beach (6.7 km).

Does Novotel Suites Mall Avenue Dubai have a pool?

Novotel Suites Mall Avenue Dubai has a pool and a kids' pool.

What makes Novotel Suites Mall Avenue Dubai a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Novotel Suites Mall Avenue Dubai.

Is Novotel Suites Mall Avenue Dubai family-friendly?

You bet! With amenities such as a children's pool, babysitting services and laundry facilities, it's no surprise that Novotel Suites Mall Avenue Dubai is a hit with families.

Does Novotel Suites Mall Avenue Dubai serve breakfast?

You bet, buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Novotel Suites Mall Avenue Dubai?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Suites Mall Avenue Dubai?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Suites Mall Avenue Dubai?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Novotel Suites Mall Avenue Dubai?

No, pets are not allowed.

Novotel Suites Mall Avenue Dubai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 409 out of 1001 reviews
Rating 8 - Good. 412 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very well maintained and staff is too courteous
Stayed 10 nights in Jan 2025

10/10 Excellent

mutahhar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place
Stayed 4 nights in Jan 2025

10/10 Excellent

RANA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was amazing
Stayed 2 nights in Jan 2025

10/10 Excellent

RODOLFO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located. Near of everything. The staff is amazing and willing to help. They are devoted and committed.
Stayed 6 nights in Dec 2024

10/10 Excellent

Meshal

Stayed 3 nights in Dec 2024

6/10 Okay

Mahender

Travelled with family and small children
Disliked: Property conditions & facilities
It’s a reasonable hotel for family with variety of breakfast options. Many restaurants around but very small swimming pool and gym.
Stayed 7 nights in Dec 2024

8/10 Good

Danilo

Stayed 2 nights in Jan 2025

8/10 Good

Sushanta Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Room size
Stayed 7 nights in Dec 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really good stay here, breakfast options were very good and staff very helpful and polite, would definitely recommend and stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Mohammed

Stayed 1 night in Nov 2024

10/10 Excellent

Mohammed

Stayed 5 nights in Dec 2024

8/10 Good

Abu Thahir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When check in was the smell bad as the toilet right next to the entrance door and no ventilation for the toilet. After that call in housekeeping to put for refresher. The room is spacious and big. The beds are comfortable. The area location near to alot good choice of food. 10mins walk to metros station. 10mins walk to mall of emirates.
Stayed 6 nights in Dec 2024

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, property conditions & facilities
No issue had a very pleasant stay ..
Stayed 3 nights in Dec 2024

10/10 Excellent

YuMing, Nicholasville

Stayed 1 night in Nov 2024

8/10 Good

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Dec 2024

6/10 Okay

Atul Kumar

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Excellent location, decent food options, Staff and service needs to improve significantly. Especially the Reception staff is not helpful, to an extent rude and not guest friendly.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rushal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice helpful staff and clean rooms.
Stayed 6 nights in Nov 2024

2/10 Terrible

HAMAD, Muncie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Title: A Disappointment Masked as Hospitality Having visited this hotel a few times in the past, I decided to give it another chance this year, trusting in the saying, “Third time’s the charm.” But with this establishment, there will be no third, fourth, or fifth. Ever. My previous experiences here had been unimpressive, and while I can’t recall the specifics of my earlier reviews, I hoped against hope that time had brought about change. It hadn’t. Let’s start with the one undeniable advantage: the hotel’s location, nestled in the heart of Dubai’s meticulously planned urban landscape. But let’s be clear—this advantage owes nothing to the hotel itself. The credit belongs entirely to the visionary urban planning that has transformed Dubai into a global tourism hub. If this hotel enjoys even a shred of success, it is thanks to Dubai’s brilliance, not its own merits. Despite my reservations, I decided to book here again, clinging to the belief that proximity to success might somehow breed competence. Alas, this logic does not hold true for this hotel. Following a truly dismal experience at another hotel near Dubai Airport earlier in my trip, I thought this place might serve as a psychological balm. Instead, it proved to be just as dreadful—if not worse. Determined to give it every benefit of the doubt, I even returned midweek for a second stay, hoping that perhaps the chaos of the weekend had unfairly colored my impressions. The result? My initial instincts were vindicated. H
Stayed 1 night in Nov 2024

4/10 Poor

Isfandiyar

Travelled with family
Liked: Staff & service
Didn’t like
There was a smell in the room Breakfast was limited
Stayed 1 night in Nov 2024

10/10 Excellent

Thea-Marie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Nov 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 4 nights in Nov 2024

2/10 Terrible

Ashraf, chino hills

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor experience with food and service. Room service is very poor and sloppy. Breakfast has very poor variety
Stayed 3 nights in Nov 2024

2/10 Terrible

Ashraf, chino hills

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the hotel to my cousin and he had the worst experience in Dubai. Food is so bad. Room service is sloppy and they don’t even put the basics in the room like coffee, suger and tea. Breakfast is horrible. Never again
Stayed 9 nights in Nov 2024

8/10 Good

Geraldine

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Novotel Hotel Suites Mall of the Emirates
A nice and comfortable hotel that was within walking distance from Mall of the Emirates and a hop on hop off bus stop. A tasty breakfast was included in my rate.
Stayed 4 nights in Oct 2024