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InterContinental Melbourne The Rialto by IHG

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for InterContinental Melbourne The Rialto by IHG

Exterior
Property amenity
2 restaurants, breakfast, lunch, dinner served; international cuisine
Indoor pool, open 6:30 AM to 10:30 PM, free pool cabanas, pool loungers
Premium bedding, down duvets, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Bar
  • Parking available
The current price is NZ$361
includes taxes & fees
21 Apr - 22 Apr

Explore the area

Map
495 Collins Street, Melbourne, VIC, 3000
  • Crown Casino
    ‪10 min walk‬
  • Marvel Stadium
    ‪13 min walk‬
  • Melbourne Central
    ‪14 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪27 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access (Up to 2 Guests)

Junior Suite, 1 King Bed, Club lounge access (Up to 2 Guests)

Junior Suite, 1 King Bed, Club lounge access (Up to 2 Guests)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Club lounge access (Separate Bath)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Club lounge access (Separate Bath)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 112 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed

Signature Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds (Family Room)

Premium bedding, down duvets, minibar, in-room safe

Family Room, Multiple Beds (Family Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 36 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Classic Room, 1 King Bed, Accessible Bathtub

Classic Room, 1 King Bed, Accessible Bathtub

Classic Room, 1 King Bed, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Club lounge access

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Club lounge access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (View)

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed (View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, down duvets, minibar, in-room safe

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Stamford Plaza Melbourne

Melbourne Central Business District
  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 1,668 reviews
The price is NZ$231
includes taxes & fees
7 Apr - 8 Apr
Stamford Plaza Melbourne

About the area

Melbourne

A luxury stay in the heart of Melbourne awaits you at InterContinental Melbourne The Rialto by IHG. Within just a 15-minute stroll, you'll find Melbourne Convention and Exhibition Centre and Crown Casino. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Botanica Wellness Spa & Clinic can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Alluvial Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Bluestone Lounge Bar is the hotel's own wine bar. Enjoy the indoor swimming pool, gym, Hot tub and sauna. 4306 square feet (400 square metres) of event facilities include 11 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas and laundry facilities. Full breakfast is available at weekends between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Places within a 15-minute walk of this 5-property class Melbourne Central Business District hotel include Bourke Street Mall and Eureka Tower.

What's nearby

  • Melbourne Convention and Exhibition Centre - 10 min walk - 0.9 km
  • Crown Casino - 10 min walk - 0.9 km
  • Bourke Street Mall - 11 min walk - 1.0 km
  • Marvel Stadium - 13 min walk - 1.1 km
  • Melbourne Central - 14 min walk - 1.2 km

Getting around

  • Southern Cross Station - 8 min walk
  • Flagstaff Station - 10 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Royal Stacks - ‬2 min walk
  • ‪Vue De Monde - ‬1 min walk
  • ‪Henry and the Fox - ‬4 min walk
  • ‪The Lui Bar - ‬2 min walk
  • ‪RACV Club - ‬1 min walk

About this property

InterContinental Melbourne The Rialto by IHG

Luxury hotel with 2 restaurants and full-service spa
InterContinental Melbourne The Rialto by IHG offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 4306 square feet (400 square metres) and includes a conference centre. A hot tub, a sauna, and spa services are also featured at the luxury InterContinental Melbourne The Rialto by IHG. For a fee, parking is available.

This 5-star Melbourne hotel is smoke free.

  • 1 building
  • 253 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Built in 1891
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
InterContinental Melbourne The Rialto by IHG offers 253 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Botanica Wellness Spa & Clinic has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Filipino, French, German, Korean

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Exterior

The Langham, Melbourne

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.6 out of 5, Wonderful, 1,123 reviews
The price is NZ$324
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi is limited to 30 minutes per day
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free for up to 30 minutes per day

Parking and transport

  • Limo/town car service
  • Secured, covered valet parking on site (AUD 80 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: AUD 48 for adults and AUD 28 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Alluvial Restaurant
  • Bluestone Lounge Bar
  • Ronnie's

Things to do

  • Art gallery
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (4,306 square foot of space)

Outdoors

  • Free pool cabanas
  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 48 for adults and from AUD 28 for children
  • Valet parking fee: AUD 80 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.
    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Property Registration Number 7249

We should mention

  • Pool access available from 6:30 AM to 10:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi is limited to 30 minutes per day. WiFi in public areas is also free for up to 30 minutes per day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

InterContinental Melbourne
InterContinental Melbourne Rialto
InterContinental Rialto
InterContinental Rialto Hotel
InterContinental Rialto Hotel Melbourne
InterContinental Rialto Melbourne
Melbourne InterContinental
Melbourne Rialto
Rialto InterContinental
Rialto Melbourne
Intercontinental Melbourne The Rialto Hotel Melbourne
InterContinental Melbourne Rialto Hotel

Frequently asked questions

What is the cancellation policy at InterContinental Melbourne The Rialto by IHG?

InterContinental Melbourne The Rialto by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Melbourne The Rialto by IHG?

As of 26 Mar 2025, prices found for a 1-night stay for 2 adults at InterContinental Melbourne The Rialto by IHG on 21 Apr 2025 start from NZ$361.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Melbourne The Rialto by IHG?

Yep, InterContinental Melbourne The Rialto by IHG has secured covered valet parking with in/out privileges for AUD 80 per night.

Are there any beaches close to InterContinental Melbourne The Rialto by IHG?

The closest beach to InterContinental Melbourne The Rialto by IHG is St Kilda Beach (5.9 km).

Is there a spa on site at InterContinental Melbourne The Rialto by IHG?

Yep, Botanica Wellness Spa & Clinic is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does InterContinental Melbourne The Rialto by IHG have a pool?

InterContinental Melbourne The Rialto by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 6:30 AM to 10:30 PM.

What luxury perks are available at InterContinental Melbourne The Rialto by IHG?

InterContinental Melbourne The Rialto by IHG features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes InterContinental Melbourne The Rialto by IHG a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at InterContinental Melbourne The Rialto by IHG.

Is InterContinental Melbourne The Rialto by IHG family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Melbourne The Rialto by IHG is a hit with families.

Does InterContinental Melbourne The Rialto by IHG serve breakfast?

You bet, our travelers highly rate the full brekkie here! Offered at weekends between 7:00 AM and 11:00 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at InterContinental Melbourne The Rialto by IHG?

No, InterContinental Melbourne The Rialto by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Melbourne The Rialto by IHG?

Yep, you can grab a meal at InterContinental Melbourne The Rialto by IHG's onsite restaurant that serves international cuisine.

What time are check-in & check-out at InterContinental Melbourne The Rialto by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at InterContinental Melbourne The Rialto by IHG?

No, only service animals are allowed.

InterContinental Melbourne The Rialto by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 631 out of 1000 reviews
Rating 8 - Good. 220 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sandra

Travelled with family and small children
Disliked: Cleanliness, staff & service
Sorry but not worth the money i paid. Checkin to the room delayed and nothing for it at all, considering i have 2 kids, something little would have been nice for waiting (not just tea and coffee). Pool so run down, cold and damp. Not 5 stars in my opinion, also to add rooms run down and bathroom had hair in it. So sad j paid $445 for a terrible experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel and the history of the building. Staff were excellent. Breakfast was great.
Stayed 1 night in Jan 2025

8/10 Good

Richard

Liked: Staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
No onsite parking other than valet parking. Everything else was very nice
Stayed 2 nights in Dec 2024

6/10 Okay

Amanda

Stayed 3 nights in Nov 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Sadika

Stayed 4 nights in Nov 2024

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall really nice place to stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel perfectly positioned for solo traveler with convenient location and warm customer service. Completely enjoyed the accommodation and would visit again when in Melbourne.
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Not 5 star
Rooms outdated and upkeep is nonexistent
Stayed 4 nights in Dec 2024

2/10 Terrible

Matthew

Stayed 3 nights in Nov 2024

10/10 Excellent

Aneika

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff, clean and quiet, nice rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities, room comfort
True gem! Classy, clean, elegant, comfortable and impeccable service!
Stayed 1 night in Nov 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here on many occasions. We love the hotel and all it has to offer
Stayed 1 night in Nov 2024

4/10 Poor

Ryan

Liked: Cleanliness
Disliked: Staff & service
Bad night out
Rough stay at usually a great hotel. Had no one at valet and front desk was very little help at checkin. Overnight our refrigerator must have died, as all the food we bought at a festival was ruined in the morning and the front desk again did nothing but take my name and number with the promise of a call from a manager, which still has not occurred. In fact, the front desk was more interested in charging the $80 for parking than the $150 in ruined food. And for $80 valet it shouldn’t take 20 minutes to park and 20 to retrieve your car. Usually this is a great hotel and stay often for work, but it was not good for a night away with my wife.
Stayed 1 night in Nov 2024

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and historic building. Pool and gym are excellent, and the staff/service is top notch. For the price of a room the WiFi could be quicker and a wider range of TV channels provided - but very minor complaints. Overall fantastic.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Tija

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

BENJAMIN

Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Phuong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding facility and staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Diana

Liked: Staff & service
Stayed 7 nights in Oct 2024