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voco Dubai, an IHG Hotel

5.0 star property
Luxury hotel connected to the convention centre in Dubai with a full-service spa
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for voco Dubai, an IHG Hotel

Outdoor pool, pool umbrellas, pool loungers
Point of interest
Interior
Property amenity
Couples treatment room(s), sauna, hot tub, steam room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Room service
  • Spa
The price is NZ$311
includes taxes & fees
24 Jan - 25 Jan

Explore the area

Map
Plot 49 Sheikh Zayed Road, Trade Centre District, Dubai, 9940
  • Dubai World Trade Centre
    ‪16 min walk‬
  • Dubai International Convention and Exhibition Centre
    ‪20 min walk‬
  • Museum of the Future
    ‪20 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪16 min drive‬

Room options

View all photos for Royal Suite, 2 Bedrooms

Room amenity

Royal Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
HDTV
  • 273 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
HDTV
  • 141 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Premium Room, 1 King Bed

Room amenity

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, City View

Room amenity

Club Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, down duvets, Select Comfort beds, minibar

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Room amenity

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 83 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Room amenity

Executive Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Ambassador)

Premium bedding, down duvets, Select Comfort beds, minibar

Suite, 1 Bedroom (Ambassador)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
HDTV
  • 83 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (High Floor)

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, City View (High Floor)

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Room amenity

Deluxe Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite

Suite

Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 83 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Club Room, 2 Single Beds, City View

Room amenity

Club Room, 2 Single Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 47 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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includes taxes & fees
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About the area

Dubai

Voco Dubai, an IHG Hotel places you in the heart of Dubai, connected to the convention centre and 1.3 km (0.8 mi) from Dubai World Trade Centre. Highlights at this luxury hotel include 2 coffee shops/cafes, a full-service spa and a restaurant. .A pampering day can include hot stone massages and Thai massages along with detox wraps, body wraps and aromatherapy. The restaurant, Celsius, serves international cuisine and is open for breakfast, lunch and dinner. Windows Bar & Lounge is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the outdoor swimming pool, gym, Turkish bath/hammam and Hot tub. 2971 square feet (276 square metres) of event facilities include 21 meeting rooms and a conference centre, and other business amenities include limo/town car service. Other amenities include free Wi-Fi in public areas, a free manager's reception and a sauna. Buffet breakfast is available on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of a free theme park shuttle. .With a stay at this 5-property class Trade Center hotel, you'll be 3.4 km (2.1 mi) from Dubai Frame and 3.7 km (2.3 mi) from Dubai Mall.

What's nearby

  • Dubai World Trade Centre - 16 min walk
  • Dubai International Convention and Exhibition Centre - 20 min walk
  • Dubai Mall - 5 min drive
  • Burj Khalifa - 6 min drive
  • Gold Souk - 10 min drive

Getting around

  • World Trade Centre Station - 7 min walk
  • Dubai (DXB-Dubai Intl.) - 16 min drive

Restaurants

  • ‪O Longe - ‬1 min walk
  • ‪Piccolo Mondo Shz - ‬2 min walk
  • ‪Tim Hortons - ‬14 min walk
  • ‪Shrimparty - ‬4 min walk
  • ‪Capri Italian Grill - ‬11 min walk

About this property

voco Dubai, an IHG Hotel

Luxury hotel connected to the convention centre in Dubai with a full-service spa
Voco Dubai, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include 21 meeting rooms and limo/town car service. Event space at this hotel measures 2971 square feet (276 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the luxury voco Dubai, an IHG Hotel. An airport shuttle (available 24 hours) and a bus station shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 471 guestrooms or units
  • 51 levels
  • 2 coffee shops
  • 2971 sq ft of conference space
  • 276 sq. m of conference space
  • Built in 2010
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Voco Dubai, an IHG Hotel offers 471 air-conditioned accommodations with minibars and a safe. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. LED televisions come with satellite channels, pay-per-view films and Netflix. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, Georgian, German, Hindi, Italian, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free ferry terminal shuttle
  • Free shopping centre shuttle
  • Free theme park shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Onsite parking options include a carport

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; AED 121 for adults and AED 60.50 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Aamara
  • Alhan
  • Celsius
  • Corner Cafe
  • Windows Bar & Lounge

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Snorkelling
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 21 meeting rooms
  • Conference centre (2,971 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub (76 centimetre high)
  • Lift (112 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at voco Dubai, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 121 for adults and from AED 60.5 for children
  • Airport shuttle fee: AED 170 per vehicle (one-way, maximum occupancy 6)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Barclaycard. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Radisson Royal
Radisson Dubai Royal
Radisson Hotel Royal Dubai
Radisson Royal
Radisson Royal Dubai
Radisson Royal Dubai Hotel
Radisson Royal Hotel
Royal Hotel Dubai Radisson
Royal Radisson Hotel
Nassima Royal Hotel Dubai
Nassima Royal Hotel
Nassima Royal Dubai
voco formerly Nassima Royal Hotel
voco Dubai formerly Nassima Royal
voco formerly Nassima Royal
Hotel voco Dubai (formerly Nassima Royal Hotel) Dubai
Dubai voco Dubai (formerly Nassima Royal Hotel) Hotel
Hotel voco Dubai (formerly Nassima Royal Hotel)
voco Dubai (formerly Nassima Royal Hotel) Dubai
Radisson Royal Hotel Dubai
Nassima Royal Hotel
Voco Dubai Nassima Royal
Voco Dubai Hotel
Voco Dubai
Voco
Hotel Voco Dubai Dubai
Dubai Voco Dubai Hotel
Hotel Voco Dubai
Voco Dubai Dubai
Nassima Royal Hotel
voco Dubai (formerly Nassima Royal Hotel)
Voco Hotel
Radisson Royal Hotel Dubai
Voco Dubai
Hotel Voco Dubai Dubai
Hotel Voco Dubai
Nassima Royal Hotel
voco Dubai (formerly Nassima Royal Hotel)
Voco Hotel
Voco
Radisson Royal Hotel Dubai
Voco Dubai Hotel
Dubai Voco Dubai Hotel
Voco Dubai Nassima Royal
voco Dubai (formerly Nassima Royal Hotel) Hotel Dubai

Frequently asked questions

Is parking available at voco Dubai, an IHG Hotel?

Yep, voco Dubai, an IHG Hotel has a free self car park and free valet parking. Onsite parking is limited.

How much does it cost to stay at voco Dubai, an IHG Hotel?

As of 19 Jan 2025, prices found for a 1-night stay for 2 adults at voco Dubai, an IHG Hotel on 24 Jan 2025 start from NZ$301.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to voco Dubai, an IHG Hotel?

The closest beach to voco Dubai, an IHG Hotel is Kite Beach (9.2 km).

Is there a spa on site at voco Dubai, an IHG Hotel?

Yep, there is an onsite spa at voco Dubai, an IHG Hotel. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does voco Dubai, an IHG Hotel have a pool?

Voco Dubai, an IHG Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at voco Dubai, an IHG Hotel?

Voco Dubai, an IHG Hotel features a full-service spa, a health club and an outdoor pool. All guestrooms come with deep soaking tubs, Select Comfort beds and premium bedding.

What makes voco Dubai, an IHG Hotel a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at voco Dubai, an IHG Hotel.

Is voco Dubai, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that voco Dubai, an IHG Hotel is a hit with families.

Are there hot tubs in the rooms at voco Dubai, an IHG Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does voco Dubai, an IHG Hotel serve breakfast?

You bet, buffet breakfast is available weekdays from 6:00 AM to 10:30 AM and on weekends between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at voco Dubai, an IHG Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at voco Dubai, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at voco Dubai, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at voco Dubai, an IHG Hotel?

No, pets and service animals are not allowed.

voco Dubai, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 1002 reviews" "
Rating 8 - Good. 255 out of 1002 reviews" "
Rating 6 - Okay. 68 out of 1002 reviews" "
Rating 4 - Poor. 24 out of 1002 reviews" "
Rating 2 - Terrible. 37 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Medi

Stayed 1 night in Sep 2024

10/10 Excellent

Chand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Eman

Travelled with group
Stayed 2 nights in Oct 2024

10/10 Excellent

Steaven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly and professional staff. Breakfast buffet is excellent and the view from the 49th bar is the best. Really convenient for the public transport, just a short walk from the hotel that provides great access to the wonderful sights of Dubai.
Stayed 7 nights in Sep 2024

10/10 Excellent

Imtiaz, Boston

Stayed 4 nights in Aug 2024

10/10 Excellent

Ehsan

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay, nice friendly staff
Stayed 8 nights in Sep 2024

10/10 Excellent

Daanish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel with amazing service, I will definitely be returning to stay with VOCO in the future
Stayed 8 nights in Sep 2024

10/10 Excellent

deema

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Kun

Stayed 10 nights in Aug 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nope to voco hotel
From arrival we felt unwelcomed to the establishment. We waited for 10 minutes holding all of our bags until someone finally offered assistance. We stood for 20 minutes waiting for registration and over 45 minutes for the entire check-in. When we got to the room it smelled bad like a wet dog and many things in the room were not working. The bed is uncomfortable and the extra bed was unusable because it was hard and with springs. The property is outdated and offers nothing special to draw people other than unsuspecting first-time guests. We booked a Club Suite and were told on check-in that we were receiving an "upgraded" room option, despite being placed in a lower room option than booked. We have stayed in Dubai hotels for over 16 years and this stay ranks at the bottom of the list for overall and specific service, quality, and amenities.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 4 nights in Jul 2024

2/10 Terrible

Johnsy

Stayed 1 night in Jul 2024

10/10 Excellent

Savita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT SERVICE!
Stayed 2 nights in Jul 2024

10/10 Excellent

Mahlet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. The front Seck was very friendly. Thank you
Stayed 1 night in Jul 2024

10/10 Excellent

Jesuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far my favorite hotel in Dubai! The service is first class and five stars all around with the friendliest and most professional staff. Thank you for having me! :-)))
Stayed 2 nights in Jul 2024

10/10 Excellent

William, Clarksville

Good
Stayed 1 night in Jun 2024

10/10 Excellent

Jesuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such an amazing stay at this hotel. The service was first class and five stars all the way. Thank you so much for hosting me in my first trip to Dubai! :-)
Stayed 17 nights in Jun 2024

10/10 Excellent

Sanaa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Patricia, Greensboro

Stayed 4 nights in Jun 2024

10/10 Excellent

Trichria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 3 nights in Jun 2024

10/10 Excellent

Fadi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

CINDY, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great :) convienent was great :) the bar/clubs/arabic lounge was dope dope dope !!! Staff helpful thank you

10/10 Excellent

Govin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The train station is super close by! Walkable distances to many convenient stores and eateries! Hotel is super clean and the view of the Museum of the Future is amazing from high floors!
Stayed 6 nights in May 2024

10/10 Excellent

CINDY, Brooklyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great staff and great amenities !!! We went to the clubs it was great atmosphere !! After was great
Stayed 5 nights in May 2024